Latest Vacancies at BCX

Core Description

Supporting Business by preparing the pricing of non- tariff services; providing financial information for contractual purposes, as well as gathering and capturing all the invoicing information for solutions at an advanced level to ensure accurate and complete revenue generation.

Key Deliverables / Primary Functions

• Prepare Pricing annexure and quotes using pricing models and templates available and forward to the relevant role players.
• Providing financial information for contractual purposes
• Prepare Billing of all National Value-Added Service Products for Data services.
• Receive and analyse the request, calculate escalation of tariff and CPI, 
• Provide financial consultation with external role players. Prepare the pricing of non-tariff services. 
• Undertake adhoc functions such as special projects to enhance revenue generation.
•  Compile invoices and distribute to external customers based on signed agreements 
• Reconcile billed account using validated information for revenue assurance
• Identify and analyse query, evaluate and investigate query and liaise with relevant role player to resolve queries  
• To ensure that customer expectations are met by supporting and providing solutions to external customers' needs/ requests/ queries. Undertake adhoc functions (e.g. special projects) to enhance revenue generation.

Core Functional Skills & Knowledge

• Business Acumen
• Financial Management
• Research Processes & Methodologies
• Sales governance
• Written Communication skills
• Core Behavioural Competencies
• Job Match Rating
• Delivering Results
• Meeting customer expectations
• Decision Making
• Handling Pressure
• Communication and Impact

Minimum Qualifications

• NQF 6: 3 year Degree/ Diploma/ National Diploma in Finance or Database Management
• OR NQF 4: Grade 12
• Additional Qualification preferred or advantage
• Experience
• 3 years of experience in finance, experience in billing and Database Management; Reporting

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Core Description

To provide technical assistance and maintenance of computer systems, logistical support, audio visual equipment’s etc. Provide service activities on company systems, including installation, discontinuance, relocation, diagnosis, emergency repair etc. while minimising equipment downtime and ensuring client satisfaction. Manage Services Administration on Office 365, Mimecast and Backup Solutions. Liaise with external resources (3rd Party Management) to facilitate resolution of 3rd party Incidents

Key Deliverables / Primary Functions

• Implement preventative and proactive maintenance, including deploying and maintaining monitoring sets for all clients (Node Device, CPU, DiskSpace, Memory).
• Utilize available software or specialist monitoring tools accurately to maintain awareness and control of hardware and software.
• Engage and liaise with all personnel, including VIP personnel.
• Follow the escalation matrix and keep the customer informed.
• Take ownership of Incidents and Service Requests, ensuring resolution and providing continuous feedback, including the ability to perform root cause analysis and troubleshooting across systems.
• Assist with 1st and 2nd level EUM support, including application and device troubleshooting and support, which is not limited to the support of end-user devices but also encompasses Audio Visual support equipment.
• Utilize approved remote management tools to provide remote support for end-user devices, addressing application and device troubleshooting and support.

Core Functional Skills & Knowledge

• Hardware/Software Installation and management
• Customer Orientation
• Hardware Troubleshooting
• Problem solving

Core Behavioural Competencies

• Coping with pressures & setbacks
• Delivering Results & Meeting customer expectations
• Presenting and Communicating information
• Working with people

Minimum Qualifications

• NQF 4: Grade 12 National Diploma
• Additional Education -Preferred /Advantage
• NQF 6: 3 year Degree/ Diploma/ National Diploma in Information Technology
• Experience
• 2 years’ experience in IT end user support with an understanding of SLA call management on different service desks.

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Core Description

Responsible for driving a Company vehicle and loading and unloading goods. The incumbent will also be responsible for transporting goods to predetermined locations, performing general vehicle maintenance checks, keeping accurate records of mileage and general car maintenance.

Key Deliverables / Primary Functions

• Apply defensive driving when on the road, thus avoiding unnecessary and inconvenient breakdowns.
• Compile accurate delivery records and reports.
• Keep records of incoming and outgoing goods received.
• Plan and follow the most efficient routes for each trip to ensure on-time delivery.
• Report any accidents, injuries, or traffic violations to the company and law enforcement authorities. Where required and in accordance with company policy, produce an accident report for submission to line management.
• Collect information and packages from predetermined locations and subsequently transport them to intended location.
• Load and unload goods or equipment as needed, ensuring their safe handling and secure storage.
• Core Functional Skills & Knowledge
• Customer Orientation
• Communication
• Time management

Core Behavioural Competencies

• Following instructions & procedures
• Working with people
• Planning & Organising
• Delivering Results & Meeting customer expectations

Minimum Qualifications

• NQF 4: Grade 12 National Diploma
• Additional Education -Preferred /Advantage

Experience

• 2 years of driving experience.

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Core Description

Within the Fuel Services Environment: Accountable for the daily activities relating to inbound, storage and outbound stock / assets movement within the Distribution Centre. To be responsible for the physical receipt of goods inwards and the issue of stock against appropriate requisitions as well as stocks and stores items in good order, records stock movements and keeps the warehouse clean and tidy. 

Key Deliverables / Primary Functions

• Ensure both inbound and outbound stock movement is executed in a timely, effective and efficient manner and executed in line in line with governing policy standards, controls and technology and in doing so, is positioned to return maximum value to overall stock management 
• Accurate and timely processing of Inbound stock movement, both inventory and assets 
• Hands all supplier and other received documentation to the administrator to process receipt of stock 
• On confirmation from the administrator, bin and pack stock appropriately as per protocol 
• Ensures that all stock is labelled and sealed with necessary packaging, description, access number and quality assurance labels to ensure easy retrieval 
• Makes certain that groups of products or materials are packed together on shelves 
• Accurate and timely processing of outbound stock movement, both inventory and assets, across any of the following areas/locations 
• Distribution centre 
• Regional distribution centres replenishments and / or requests 
• Project office replenishments and / or requests 
• Supplier dispatch  
• Regularly checks the In-Tray for new orders and invoices that need to be processed 
• Ensure inventory and stock is effectively stored and secured according to the Stock Management Policy and protocols, and is managed and controlled to ensure inventory levels are maintained in line with acceptable standards 
• Actively participates in all Cycle Count and scheduled Stock Takes. 
• Promptly informs manager of stock discrepancies and stock levels 
• Ensure full comprehension of the BCX Health, Safety and Security procedures and that these always implemented  
• Ensure adherence to Legislative Health, Security and Safety protocols 
• Always restricts access to the stores of unauthorised personnel 
• Continuously ensures that stock is kept safe and in working/useable order 
• Follow policy, process and technology training, guidance and support from team leaders 
• Immediately informs manager of any hazardous or potentially hazardous situations 
• Ensures that warehouse is always clean and tidy 
• Escalate unresolved / outstanding areas of concern to management 

Core Functional Skills & Knowledge

• Ability to work under pressure and to tight deadlines
• Computer Literacy
• General PC knowledge including Microsoft Office expert level
• Interpersonal
• Problem solving
• Business Administration capabilities
• Conflict Management
• In depth understanding of the ITSM - Good understanding of SLA’s and the impact of stock management
• Good understanding of management practices in logistics & warehousing

Core Behavioural Competencies

• Job Match Rating
• Delivering Results
• Meeting customer expectations
• Teamwork
• Handling Pressure
• Communication and Impact

Minimum Qualifications

• NQF 4: Grade 12 National Diploma
• Additional Qualification preferred or advantage
• Industry specific Annual Theoretical and Practical training

Experience

• 2 years of experience in Logistics within a Fuel Services environment. 
• At Least 2 years stock control and administrative experience  
• Financial background an advantage 

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Core Description

Install, monitor, test and maintain Linux and Unix operating systems and infrastructure and to provide technical support and guidance through planning, implementation, analysis, diagnosis, and problem solving.

Key Deliverables / Primary Functions

• Carry out assisted analysis and investigation, in collaboration with other employees and clients/users, operational requirements and problems in order to contribute to improvements in applications, data management, processes/procedures and business requirements. 
• Plan and monitoring utilisation and capacity for current and proposed infrastructure. Assist in investigating, diagnosing and resolving problems as directed. 
• Actively participate in investigations to discover root causes and progress of the implementation of remedial action. Under guidance, support in the analysis of incidents and problems to show trends and potential problem areas. 
• Active participation in and compliance to the change management system in accordance with agreed procedures 
• Manage changes to the live infrastructure, complying to procedures for the review of changes, analysing change records to determine trends and problems that occur, providing management information and statistics on the progress of changes 
• Participate in the execution of small-scale projects through the provision of effective support to the project team, minimising risks and ensuring projects are successfully completed as per budget, timeframes and agreed terms of reference. 
• Perform the full range of defined tasks associated with operating and controlling of installed hardware and software on a continual basis.  
• Fulfil diagnosis and investigations to recover or continue operations. Prioritise resolutions, monitor progress and apply escalation procedures for problems not progressing satisfactorily 

Core Functional Skills & Knowledge

• Customer Needs Analysis
• ICT Knowledge
• Problem solving
• Risk Management

Core Behavioural Competencies

• Job Match
• Culture Match
• Applying expertise & Technology
• Delivering Results & Meeting customer expectations
• Following instructions & procedures
• Working with people

Minimum Qualifications

• NQF 6: 3 year Degree/ Diploma/ National Diploma in Information Technology
• OR NQF 4: Grade 12
• Additional Education -Preferred /Advantage

Experience

• 3 years’ experience
• OR
• Grade 12 & 5 years’ experience

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Core Description

Under limited supervision, render first line support relating to requests, incidents or problems received from the customers or operations. These relate to Open Systems tasks associated with Linux based operating systems / associated software, processes, automation and output management. Operates closely with customer to determine requirements and resolve problems.  Provides general technical support on customer systems under guidance of technical specialists. 

Key Deliverables / Primary Functions

• Support of Linux/Unix based operating system, scheduling and associated utilities & management software.
• Support Application Teams with all Linux technical related queries.
• Incident & problem coordination.
• Automation and alert management.
• Security and Vulnerabilities management
• Incident, request and change management.
• Performance Management

Core Functional Skills & Knowledge

• Linux
• Client Awareness and Orientation
• Insight
• Conceptualisation
• Automation and alert processing

Minimum Qualifications

• NQF 6: 3 year Degree/ Diploma/ National Diploma
• OR NQF 4: Grade 12
• Additional Qualification preferred or advantage

Experience

• Red Hat Enterprise Linux (RHEL experience is a non-negotiable for this position). 
• Minimum 3 years' experience in a similar position.