Latest Vacancies at Hollywoodbets

We have an amazing opportunity for a Senior Area Manager (Retail) to be based in our Regional Office in Pinetown. Do you think you have what it takes to be our newest Purple Star?

The successful candidate will be responsible for ensuring the growth of the region and taking accountability of the Senior Area Manager function in order to ensure smooth running and management of the operations among Area Managers. This includes facilitating the improvement of the region’s financial performance through the management of Area Managers and in support of the Regional Manager in terms of stakes, cost control and management, productivity and efficiency, resource planning, customer service levels, reporting and company policies, and legislative and statutory policies.

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team, eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career

You Bring

• Valid Driver’s License.
• 5 years of experience in a Retail and Accounts Management role.
• 5 years of experience in a People Management and Leadership role.

A Bonus to have:

• Relevant Diploma/Degree in Business/Financial Management

What You’ll Do For The Brand:

• Facilitate regional plans among Area Managers to attain forecasted growth/other targets.
• Assist in reviewing branch locations and possible relocation options where applicable to ensure maximum returns.
• Communicates financial targets to each branch and measures branch performance.
• Plan for growth in resources by identifying a pool of candidates that can be drawn from if there is a need.
• Budget management - Review the regional costs by scrutinizing each branch’s cost and identifying irregularities and trends
• Conduct regular visits to regional branches and report back to the regional manager.
• Ensures branches operate optimally through sound people management. This includes recruitment, on-boarding and training, payroll, clock watch, and other such procedures as well as implementation of performance management and disciplinary procedures.
• Ensures that implementation of set procedures is conducted by Area Managers among branch TL/managers timeously.
• Partners with marketing to ensure branches reach their intended financial targets.
• Ensures all new team members have received the necessary training before they start.
• Ensure regular meetings are conducted with Area Managers/Branch Managers/Senior Team Leaders to discuss targets, business challenges and resolutions thereof.
• Ensure superior customer service and customer experience. Pro-actively address customer complaints and ensure customer feedback is positive. Build strong relationships with regular customers/punters.
• Monitoring of Gambling boards licenses and renewals. Monitoring Branches to ensure that they are compliant with Gambling Board Legislation requirements
• Ensuring that Area Mangers are conducting branch inspections to ensure compliance with legislation and Hollywood standards (i.e. Ensure branch facilities, building and equipment is well maintained. All branches are neat and tidy, according to the Hollywood standard.)
• Succession planning for the region - Identify talent within the region. Ensure development growth paths for team members to develop into Branch Managers and Area Managers. Liaise with training and development regarding specific training needs/requirements.
• Ensure audit queries raised are cleared timeously – ensuring that the region is free of queries.
• Develop a safe and positive work environment for the team members.
• Ensure daily, weekly, and monthly reports are submitted on time.

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Hollywoodbets has exciting opportunities available for Mobile Clerk (Events) X5 to be based in Bloemfontein, Free State . This role is to support the operations of the Mobile Department, on projects directed at maximizing Company profits, increasing customer base through marketing campaigns.

Minimum requirements:

• 6 Months to 1 year sales experience

Responsibilities:

• Adherence to Hollywood dress Dressed in Hollywood attire as per prescribed rules and regulations.
• Assist clients with account and betting
• Reaching daily and monthly mobile sales targets, TUV targets and targets related to the increase in mobile customer base. Drive daily sales through the effective demonstration and/or explanation of mobile products, usage methods and services to persuade punters to purchase products or use Conducting user specific training where required.
• Drive mobile marketing campaigns at the branch to increase
• Promote the mobile Set up and arrange displays at the outlet to attract the attention of prospective and existing punters.
• Registering of new customer Submit FICA registration documents when opening a new account (FICA requirements: Clear ID and Proof of address not more than 3 months old)
• Ensure that FICA documents are sent daily to the FICA Ensure that a picture is submitted.
• Ensure new customer uses the free voucher to bet when account is opened. Show the customer how to bet on mobile
• Keep work areas neat and tidy to promote a positive image to
• Ensure that cash ups are done in accordance with cash up Responsible to ensure that there are no shortages. Report all shortages to management.
• Print out vouchers as verification of clock in times and submit to Store Manager for sign
• Ensure appropriate management/safekeeping and maintenance of the mobile equipment or inventory received.
• Might be required to rove between branches and stores as per operational needs.

Skills and competencies:

• Excellent Listening
• Excellent communication skills (verbal and written)
• Must be results
• Good understanding of Mobile and Internet betting, Betting procedures and types and TUV (top up voucher) distribution.
• Strong systems and sales

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The successful candidate will be responsible to assist with regards to all CSI related administrative functions and reporting for the business on a national basis.

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You Bring:

• Completed or studying towards a relevant Degree or Diploma.
• Computer literate (MS Excel on an intermediate level).

A Bonus to have:

• 1 – 2 years administration experience.

What You’ll do for the Brand:

• Responsible for supporting the company’s CSI objectives.
• Supports the coordination the implementation of projects to drive CSI strategy in the region.
• Ensure team members participate in all CSI efforts as far as possible.
• Manage relationships with key stakeholders/ managers/ team members necessary to partner with for the effective implementation of projects and informs the CSI team of management plans.
• Responsible for supporting the execution of CSI initiatives/events regionally.
• Respond to all administrative functions related to NPO requests.
• Assist the business with regards to organisational compliance with relevant industry and legislative requirements.
• Compiling reporting for the department depending on operational requirements.
• Adhoc tasks and projects as required.

Skills and competencies:

• Good communication and Interpersonal skills.
• Impressive planning, organizational and time management skills.
• Good business acumen and high ethical work standards.
• Ability to multitask and show initiative at all times.
• Ability to work under pressure and still produce good quality results timeously.
• Excellent presentation and reporting skills.

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 You Bring:

• Competent in MS Office products.

A bonus to have:

• Reception/Office Administration Certificate.
• Minimum 2-5 Years of Administrative/Clerical Experience.
• Minimum 2-5 Years of Reception and Switchboard Experience.

What You’ll do for the Brand:
Operational Duties

• Greet incoming guests warmly with a genuine smile and eye contact; escort them to assigned waiting area or meeting room and announce them appropriately to the relevant team members.
• Tend to special needs guest needs and requests.
• Answer and direct any incoming calls while providing basic information when needed.
• Ensures the building is always in a presentable and good condition daily and reports any maintenance related issues to the Office Administrator.
• Ensure that housekeeping maintains a safe and clean reception area (including the reception toilet).
• Ensure TV and light under reception desk are switched off before leaving.
• Ensure that the TV is operational during work hours.
• Assists in the purchase of office and production supplies, materials, equipment and services in accordance with company purchasing policies and budgetary restrictions.  
• Assists in coordinating the maintenance of office and building equipment.  
• Maintains supplies by checking stock to determine inventory levels; anticipating requirements; placing and expediting orders; verifying receipt; stocking items; delivering supplies to work stations, keeping records of stock issued.  
• Maintains and updates filing system for the department. Retrieves information from files when needed.  
• Performs other ad hoc tasks and projects as directed by the Office Administrator.  
• Ensure punctuality by being on duty for timeously between 7h30 – 17h00.
• Ensure that telephone etiquette is maintained and that no personal phone calls will be allowed to be made or received to and from the switchboard and or company phone.

People

• Performance must be tracked by yourself and the onus is placed on you to set-up performance review meetings with the Office Administrator. Living HW values of Service Excellence, Commitment, Integrity, Accountability, Enthusiasm, Ubuntu and Innovation.
• Sustainable morale and team building initiatives.
• Promote declaration of all gifts and non-acceptance of kickbacks. Instances to be reported immediately
• Promote declaration all conflicts of interest upfront.
• Promote a culture of confidentiality within the business with regards to the protection of personal information.
• At least one year of previous experience in office and operations administration.
• Proficient in reading and writing English, comprehending and following verbal and written instructions, and using simple math.  
• Proficient with using a PC in a Windows environment.  
• Proficient with Microsoft Outlook, Word & Excel.
• Two years of experience in building and facilities administration (advantageous).

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With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You Bring:

•  Completed matric with English and Mathematics
•  Must be computer proficient
•  Must have a valid driver’s license
•  Must be proficient in Microsoft
•  4 years practical auditing /accounting experience

Bonus to have:

•  Completed or studying towards finance
•  Own Transport

What You’ll Do for The Brand:
Financial Metrics/Operational Duties

•  Work closely with the withdrawals team and the audits team to resolve queries.
•  Collect and analyse data to detect reconciliation weaknesses and identify key and residual risks.
•  Ensure all transactions are accounted for in Accurate and reconciled
•  Maintain and enhance daily, weekly and monthly reconciliations
•  Escalate client reconciliation variances that have not been cleared within the standard operating procedures/timeframe
•  Work closely with the development and operational teams to test interactions and new products.
•  Ensure supporting financial records are accurate and reliable. Where there are deviations to this, notification to senior management is required.
•  Ensure daily reconciliation signoffs are performed by the team on the nominated software
•  Support junior staff and assist with the resolution and escalation of variances
•  Submit a daily report summarising key aspects of the daily sign offs
•  Identify and rectify weaknesses within procedures, processes, policies and related internal control frameworks
•  Continuously look to improve efficiency and effectiveness through ongoing learning/development and new techniques
•  Perform consulting activities and ad hoc assignments as they arise
•  Ensure deadline is met for relevant tasks
•  Timeous and accurate reporting of findings with material value or material risk
•  Working on new projects

Compliance, risk and quality

•  Creating, maintaining and enforcing company policies and procedures
•  100% compliance with health and safety regulations (where applicable)
•  Compliance with relevant laws and regulations relating to iBranch operations
•  Intense focus on quality with regards to communication, capturing, documentation etc.
•  Maintenance of department process write-ups/ system descriptions and quarterly updating
•  Ensure logical saving of all work, templates, etc. monthly and yearly such that each year’s financial records can stand on its own when enquiries/ investigations/audits take place
•  Produce high quality, neat, logical, succinct, easy to follow, easy to understand, formula linked work/templates/workbooks/financial models/recons - of which is substantiated by facts with no numbers in the formulas
•  Ensure the above (final version) and other documents are chronologically saved/backed up.
•  Ensure Monthly recons are finalised and saved with supporting notes on the designated software
•  Summarise the detailed daily findings on the designated software and submit a daily report to the business
•  Promote declaration of suspicious requests to clear queries from departments responding to queries
•  To escalate shortages to the Commercial Manager
•  Promote declaration all conflicts of interest upfront
•  Promote a culture of confidentiality within the business with regards to the protection of personal information
•  Ensure all personal information of company bank information and client personal information is kept secure and not disclosed
•  Stay abreast with changes in the relevant industry and changes to relevant Acts/Regulations
•  Ensure that relevant IBranch Policies, Procedures, Manuals and training manuals are maintained and updated accordingly
•  Ensure that various iBranch templates/forms/agreements/ T&Cs are maintained and updated accordingly

Growth and new markets/products

•  Source new products/innovations/robotics/artificial intelligence/predictive analysis
•  Development of existing products/software
•  Ensure that measures are put in place and steps are taken to achieve short term, medium term, long term goals
•  Assist with company projects or lead company projects as allocated from time to time