Latest Vacancies at Investec

Description of the role 

• Front support role is an execution only role, the main task is to support the Swiss Private Banker and facilitate the day-to-day administration and servicing of Investec Switzerland clients. 

Payments

• Payment's execution encompassing processing of client instructions; authentication of the payment request from the instructing client, in accordance with the client identification process; Signature and registered e-mail verification; call back and archiving of the client instruction.
• Front Support ensures that complete payment details have been provided on the instruction, which means that the payment details of the ordering party are applicable and correct and the details of the beneficiary are complete.
• Check of the client's account to verify that the account is sufficiently funded to make the payment, including verification that there are no pending transactions with future value dates which will be uncovered should payment be executed.
• Payments should not generate any shortfall (overdraft) on the account. If the account is blocked but payments are permitted, then Client Services should be requested to arrange for temporary unblocking of the account (inform Client Services once payment has been executed to ensure the account is blocked again). Depending on the type of block Front Support should liaise with the Swiss Private Banker to assess necessary steps.
• Support payment execution and confirm to the client that the payment has been processed and confirm the value date (in future digitalization).

Statements and Queries

• Prepare and Generate statements as per client instructions.
• Verification of the signatory rights requesting the statements; signature and e-mail verification and archiving of the client instruction.

Online Banking Support

• Support Swiss bankers with the new online Banking requests.
• Support Swiss Bankers with online banking trouble shooting such as: forgotten passwords; locked out or SMS issues and liaising with the respective departments to solve the technical issues (client services; IT).
• Communicating new passwords telephonically.

Credit Card Support

• Support the Swiss Bankers with queries for new credit cards; support in preparing the required form for the credit card company; archiving of the client instruction.

Additional responsibilities

• Conduct business in accordance with the rules, guidelines, and expectations of the Swiss Financial Market Supervisory Authority (FINMA) and Investec's compliance guidelines.
• Align to the Investec values e.g., to work collaboratively with all relevant parties; act with integrity at all times and embrace the philosophy of treating our customers fairly.
• Payments are conducted in accordance to expectations of IBSAG; the Swiss Financial Market Supervisory Authority (FINMA) and Investec's compliance guidelines.
• Upon request, the Front Support team provides support to Swiss Bankers with ad hoc administrative tasks.

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Description

Investec is a distinctive Specialist Bank serving clients principally in the UK and South Africa. Our culture gives us our edge: we work hard to find colleagues who'll think out of the ordinary and we put them in environments where they'll flourish. We combine a flat structure with a focus on internal mobility. If you can bring an entrepreneurial spirit and a desire to learn and collaborate to your work, this could be the boost your career deserves.

Embedded in our culture is a sense of belonging and inclusion. This creates an environment in which everyone is free to express themselves and helps drive innovation and creativity. At Investec we want everyone to find it easy to be themselves, and to feel they belong. It's a responsibility we all share and is integral to our purpose and values as an organisation.
We are a dynamic and diverse team of technologists comprising of analysts and engineers who are growing and thrive on variety and working closely and collaboratively within the business.

We are responsible for developing and supporting all core systems that support Investec Bank UK and our clients. We are growing and transforming our technology stack, and this gives us a real opportunity to make a difference for our clients and users, to really simplify how they do business and to come up with innovative solutions for their problems.  This gives us a lot of opportunity for anyone joining us to have a real influence on how it grows and evolves into something we can all be proud of.

What new technology can you learn about at Investec:
Here are the main technologies we use to power Investec in the cloud:

• C# to write our backend code
• TypeScript with Angular and React for building our frontends
• Azure for our infrastructure in the cloud
• EventGrid, EventHub and Services for sending messages
• MS SQL Server and Cosmos for storing our data
• Terraform and Azure Bicep for our infrastructure as code

Experience, skill and capability
We are looking for a senior full stack engineer with API and backend focus to commence and build out our Cloud-based API portfolio and build integration between internal and external platforms currently in use as well as and future applications and platforms.   You need to be experienced around both the front and back-end aspects of our solutions, development frameworks and third-party libraries. Integrate the frontend into the backend of the application. Test software to ensure responsiveness and efficiency, as well as troubleshoot, debug, and upgrade this software.

In parallel to that, there is opportunity to support transformation projects from enhancing existing features to developing brand new applications that push the boundaries of what's possible. You will have the freedom to explore your creativity, showcase your technical expertise and make a lasting impact on our valued clients. 

It's an exciting opportunity to interact with cutting edge technology as part of Investec's modernization of its technology stack centered on Azure.  If you're a passionate problem solver, driven by innovation and thrive in a fast-paced, dynamic setting this is the perfect opportunity for you.

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Description of the role 

Investec (Johannesburg) is looking for an experienced individual with a passion for property and numbers who can amplify and evolve our engagement with internal and external stakeholders.

The individual's primary responsibilities will include but are not limited to;

The ongoing oversight and risk assessment of Investec's development bonds (residential, commercial, industrial, and retail).
Overseeing will be required from inception including testing of the project feasibility and looking at the overall profitability of a development.
Through close communication with clients and their professionals, the successful candidate will be required to manage the proposed developments within the parameters agreed with the client and always ensuring Investec's risk is always adequately mitigated.
The role will also encompass regular interaction with our other Regional Property Risk teams, assisting with deals written in other branches but located in Johannesburg and the identification, assessment, and management of potential property-related risks as they relate to all aspects of property that affect Investec.
The Result

Risk Management

•  A keen understanding of Risk Management as it relates to property as collateral security, with a specific focus on the identification and implementation of processes and controls to mitigate/manage such risks pro-actively.

Development Bonds

• In an attempt to safeguard Investec's interests in developments that are financed by the bank, the following would be applicable:
•  Knowledge and understanding of the Town Planning process as it relates to property and the development thereof.
•  Knowledge and understanding of all regulatory and legal building requirements.
•  Knowledge and understanding of the various legal agreements used during the construction process, i.e. JBCC, PROCSA etc.
•  Staying abreast of the inherent risks associated with lending to properties under development.
•  Keeping abreast of current market conditions (building rates) across the various types of property.
•  A thorough understanding of current building technologies with an ability to identify any issues, i.e. structural, and quality.
•  Analysing and assessing new developments' feasibilities and the viability of those proposed developments.
•  The assessment and authorisation of monthly payments on development bonds that Investec is financing.
•  Monthly reporting and analysis as it relates to developments funded by Investec Johannesburg as per the above.
•  Interaction with clients (internal & external) and professionals on a regular basis.

Property Valuations

•  A strong and thorough understanding of all valuation techniques and what impacts the critical variables based on changes in the macro and micro environment in order to continuously remain relevant in the field.
•  Co-approval and quality control of internal and external valuations.
•  Co-approval of pre-sale and pre-let audits in various types of developments being financed by Investec.

Additional requirements and asks

•  A strong understanding of Basel
•  Development of strong relations with key stakeholders (Consultants, Credit Risk, Legal Risk, External Valuers/QS's, and 3rd Parties)
•  Participation in various forums:
•  Property Forum (analysis and critique of potential transactions)
•  Recoveries Forum
•  Regional Credit Forums
•  Living, embracing and assisting with the embedding of Investec's culture and values
•  Coaching, mentoring, and assisting in the personal growth needs of the individuals in the team insofar as your core skills are concerned.
•  Liaising with property managers to obtain building trial balances.
•  Drive initiatives to improve reporting processes.
•  Drive new initiatives and system implementation.

Description of the skill and experience required 

•  Minimum of 4 years Quantity Surveying experience, i.e., Professional Quantity Surveyor.
•  Relevant tertiary education.
•  BSc Quantity Surveying (Hons) coupled with a MSc (Property Studies).
•  Registration with the relevant professional bodies.

Additional skills/knowledge

•  Expert Excel, Word and PowerPoint skills.

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Description
The Finops Specialist is responsible for performing financial operations (Finops) activities that cover on-premise and cloud estate consumption, optimization, and cost management, with a high prioritisation on cloud Finops.  The role will manage and optimise resources and costs in an on-premise and cloud computing environment. This includes activities such as monitoring and analyzing cloud usage and costs, identifying cost drivers, implementing cost-saving strategies, and ensuring cost-effective utilization of cloud resources. 

The Finops Specialist will work closely with cross-functional technical teams, including Engineering, Architecture, and IT Operations, as well as the Finance teams to align Finops activities with business objectives and drive efficiency and cost-effectiveness across both on-premise and cloud environments. This role requires strong analytical skills to analyze financial and operational data, financial acumen to provide insights and recommendations, and expertise in cloud computing platforms, such as Microsoft Azure, to effectively manage and optimize cloud resources and costs.

Experience, skill and capability

Key Responsibilities:
Financial Operations Management:

•  Perform financial operations activities related to compute, storage and resource consumption, optimization, and cost management.
•  Analyze and optimize resource usage to drive cost efficiencies and identify potential savings opportunities.
•  Develop and implement processes and controls to ensure accurate financial reporting and compliance with financial policies and procedures.

Cloud Finops:

•  Utilize cloud financial management tools and techniques to manage and optimize cloud spending.
•  Monitor and analyze cloud usage and costs, identify cost drivers, and recommend cost-saving strategies.
•  Collaborate with cross-functional teams to implement cloud cost optimization initiatives and track their effectiveness.

Data Analysis and Reporting:

•  Collect, analyze, and interpret financial and operational data to provide insights and recommendations.
•  Prepare regular reports and dashboards on financial performance, cost trends, and optimization initiatives.
•  Present findings and recommendations to stakeholders, including senior management, to support decision-making.

Collaboration and Stakeholder Engagement:

•  Collaborate with cross-functional teams to align Finops activities with business objectives.
•  Engage with stakeholders to understand their requirements and provide financial insights and recommendations.
•  Act as a subject matter expert on Finops and provide guidance and support to internal teams.

Qualifications:

•  Bachelor's degree in Finance, Accounting, Business Administration, or a related field (optional)
•  Strong understanding of financial principles and practices, with experience in financial analysis and reporting.
•  Knowledge of cloud computing platforms, such as Microsoft Azure, and experience in cloud cost management and optimization.
•  Familiarity with financial management tools and systems, including cloud financial management tools.
•  Relevant certifications in Finops, cloud cost management, or finance (e.g. FinOps Certified Practitioner, AWS Certified Cloud Financial Management, etc.) are desirable. 
•  AZ-900 a must, and other Azure certifications are of benefit.

Personal Attributes:

•  Strong analytical and problem-solving skills, with attention to detail and accuracy.
•  Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
•  Proactive and self-motivated, with the ability to work independently and manage multiple tasks and priorities.
•  Strong business acumen and the ability to translate financial data into actionable insights.
•  Continuous learner with a curiosity for new technologies and industry trends.

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Description of the role 

• To retain and maintain strong relationships with an existing base of clients that fall within the Professional space. The role will also entail pro-actively cross selling the full Private Bank offering to these clients as well as positioning the Investec Group.

Skills, Experience and Education 

•  Min 3 – 4 years financial services experience
•  Proven client service/sales track record
•  B Com (Accounting II)/ B com HONS

The Result
Sales Management

•  Marketing and sales of all Private Banking products as per budget, requires in-depth knowledge and understanding of the functioning of Banking products
•  Deal sourcing across all Product houses as per business strategy (including the analysis of client spend behaviors using Primary Account Usage for Private Bank Account)
•  Meeting specified targets per activity (including Lending, Treasury, Forex, etc)
•  Presentation of products and services to clients
•  Identifying clients' needs
•  Applying first line of credit (target market and serviceability for vanilla transactional Banking products)
•  Analysis of financial statements
•  Deal structuring
•  Input and drive strategic direction of their business to enhance High Net Worth client experience
•  Driving proactive client contact and managing client expectation

  Client Management and Experience

•  Provide high sense of client service and operate professionally and efficiently with external and internal stakeholders
•  Driving proactive client contact and managing client's expectation
•  Client retention, including service and feedback to entire existing base of clients
•  Being a connector and an “enabler” for the clients' needs into the other divisions of the Investec Group, e.g. Investec Capital Markets, Investec Asset Management, Investec Wealth & Investment, where and when appropriate 
•  Compiling and presenting deals to the Credit forum

  Risk Management

•  Mitigating credit risk for the bank by being the “first line of credit”
•  Awareness and management of compliance and regulatory frameworks in all dealings with clients
•  Awareness of and adherence to confidentiality at all times

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Description of the role 

  Securities Corporate Actions

•  Setup of Corporate events and management of life cycle, covering both MIFID and non MIFID jurisdictions
•  Corporate Action processing, including stock splits, spin-offs, capital increases, final redemptions
•  Allocation of income events (dividends/coupons) 
•  Private equity life cycle and capital account statement accounting
•  Proxy voting and SRD II regulatory responses
•  Setup and maintenance of securities master data 
•  Resolving of team day to day queries from within the group and external counterparties
•  End of day controls

General

•  General administration tasks and liaising with counterparties and other departments within IBSAG
•  System upgrade and regression testing, with emphasis on cross departmental coordination
•  Provision of support to auditors and audit process (E&Y, Internal Audits, Tax Audits) 

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Description

Investec Sandton is looking for a business analyst for the Compliance Technology team. The role will involve project and business as usual deliverables, the resolution of user issues and requests, as well as maintenance and support of systems and related interfaces.

The self-managed individual will have to build and maintain relationships with key stakeholders, subject matter experts, other project managers and team members, and will drive the delivery of solutions that meet or exceed expectations and are aligned with business purpose and strategies.

Experience, skill and capability

•  Independent and original thinking will be required while solving complex issues, particularly as multiple systems, clients, and technologies are involved. 
•  Ensure thorough impact analysis is conducted for all changes against existing business processes, technical processes, data, and integration. 
•  Participate in the full SDLC depending on the scope of the initiative including post implementation activities. This includes the formulation of appropriate documents and presentation at the various forums and checkpoints.
•  Ensure that processes, business rules (including decision point trees and rules definitions), data requirements (including Business Data Dictionary and reference List), project administration etc. are accurately and completely documented in line with the delivery strategy.
•  Ensure that all projects / SMI's are delivered meeting business requirements, can be measured through a sound business case.
•  Feedback regularly to the team and stakeholders on progress and knowledge sharing.
•  Manage priorities with stakeholders.

Experience in the following is key to this role: 

•  8+ years' business analyst experience working in an IT software development team. 
•  Hands-on experience working on cloud solutions and SaaS will be an advantage.
•  A proactive mindset focused on identifying and mitigating risks and resolving issues.
•  Experience with Agile methodology and SAFe will be an advantage.
•  High levels of ownership and ability to work with a certain amount of ambiguity.
•  Ability to interact and contribute effectively to both functional and technical areas.
•  Excellent leadership, communication, planning and facilitation skills. 
•  Critical thinking, solution driven and strong technical background. 
•  2+ years of SQL scripting experience
•  Ability to read logs
•  Good coordination & problem solving skills
•  Experience with working in different teams

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Description

Reporting to the Networks and Comms leaders, the AV VC Team Lead is seen as a team leader and service delivery manager for the AV VC service globally. The candidate needs to be an experienced leader of people and have good personal skills to manage 3rd party vendors and contractors.  Responsible for delivering first class AVVC service to our colleagues and maintaining strong stakeholder relationships.  You will have experience of working in high impact environments where service matters and exceeding expectations is the norm.

Key Responsibilities

The AV VC Lead's primary areas of responsibility is ensuring a smooth and seamless AV VC service and experience for our colleagues. The Team Lead must be able to ensure critical service delivery issues are resolved in a timely fashion, requests from our colleagues are actioned according within the service management processes.  

The Team Lead will need to build and maintain a mature AV VC service offering, through ensuring that there are defined standards in place, technical lifecycle of products & services is managed, incident management processes are followed and lay down a good foundation of ITIL practices.  Services you will be responsible for designing, implementing, and supporting include, but are not limited to: Video Conferencing, Microsoft Teams, Webex, IP TV

Experience, skill and capability
Core skills and experience

•  You will have considerable first-hand experience of supporting, design engineering and building sustainable solutions that can scale
•  You will help set and maintain Investec AVVC Standards. Obtain quotations and manage technology suppliers and partners in delivering against our standards
•  You are expected to have experience of managing teams and service delivery
•  You will have an attention to detail in everything you do along with a natural willingness to help your customers and colleagues
•  You will be familiar with a variety of voice & networking technologies and techniques to provide appropriate solutions for our colleagues
•  You will be able to deliver change to the infrastructure and network environment with minimal downtime whilst following a strict change control process
•  You will have good experience of tracking incidents / requests / change using ITSM systems and making sure tickets are kept up to date and clients are updated on a regular basis through to completion and closure
•  Experience in managing costs and budgets is essential and required in the role
•  Experience in maturing service delivery through adoption of ITIL practices is essential

Technical Skills & Experience
You will have good knowledge and understanding of several areas, including but not limited to:

•  Cisco Webex, Cisco Room Kits, Cisco Webex Control Hub
•  MS Teams
•  AVVC kit certified to run MS Teams
•  Exterity IP TV

It is desirable and advantageous to have experience with several of the following:

•  Azure Fundamentals
•  Logitech, Polycom
•  Networking basics

Technical Certification

• It would be desirable and advantageous to have a certification in ITILv3 foundation or higher

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Description of the role 

The successful candidate will be responsible for serving visitors and internal clients by greeting, welcoming, and directing them appropriately, notifying staff of visitors' arrival as well as maintaining records of incoming and outgoing mail that pass-through reception. The candidate will ensure the allocated administrative functions run smoothly on a day-to-day basis. The candidate will work alongside the other receptionist.

Description of the skill and experience required 

Service excellence and relationship building:

•  Manage client expectations and provide feedback accordingly.
•  Establish and maintain relationships with internal stakeholders and support areas.
•  Work closely with the Head of Facilities (Pretoria) regarding the general day to day running of the office.
•  Inform staff when a client has arrived for a meeting or collecting documentations.
•  Accept and direct incoming calls and provide basic information, when needed.
•  Confirm meeting room bookings reflect correctly on Booking Panels and Rendevouz.
•  Ensure clients are attended to timeously upon arrival in Reception.

Administration:

•  Attend to staff birthday list.
•  Order flowers / gifts, when requested.
•  Provide back-up for the receptionist with credit cards (incoming/outgoing).
•  Stamp client statements.
•  Maintain effective filing and data management system (both paper based and online).
•  Provide monthly stats on inhouse meetings and events.
•  Perform other clerical receptionist / administrative duties.
•  Assist with incoming calls via Sandton switchboard, direct to relevant person.
•  Ensure Reception & Client areas are well maintained.
•  Ensure Coffee Barrister is present at Coffee Station.

Risk Management:

•  Identify all basic risk issues.
•  Security awareness.