Latest Vacancies at Marsh

The Opportunity

As part of a global team of over 150 graphic specialists you will work alongside international project teams to design and layout impactful presentations and solve problems creatively. In this role, you are first and foremost a business communicator who collaborates with partners and consultants to transform concepts into compelling visual presentations.

You are providing weekend coverage to our global consulting teams. We are flexible with the working hours but working on Saturday and Sunday is mandatory plus at least one additional day.

You should apply if you are highly motivated, willing to learn new things, have an aesthetic eye, excellent attention to detail and are fluent in written and spoken English. You are also deadline driven, organised and understand how people view and understand content.

Who we think will be perfect for this role…

Key responsibilities

• Design, edit and lay out information in a variety of PowerPoint and MS Office templates; from day-to-day project material, to high-profile pitch or conference presentations.
• Collaborate effectively with partners, consultants and team members to create compelling presentations.
• Keep up-to-date on software, technical knowledge and design trends.

Experience required

• At least 1 year of presentation design experience

Skills and Attributes

• Fluent in written and spoken English
• Good knowledge of PowerPoint and MS Office Suite
• Very strong layout and design skills
• Client-centric mentality, can-do attitude
• Ability to interact with people at all levels of the company
• Excellent time management skills
• Aesthetic eye and good understanding of design principles
• Creative problem-solving skills
• Self-starter who is also able to work effectively as part of a team
• Excellent attention to detail
• Eager to learn new skills

Technical skills

• Microsoft PowerPoint (Expert)
• Microsoft Word (Expert)
• Microsoft Excel (Expert)
• Adobe Acrobat (Skilled)
• Adobe InDesign (Skilled)
• Adobe Illustrator (Skilled)
• Microsoft Outlook (Skilled)

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What can you expect?

The Associate will work with a wide range of clients to help them develop and implement reward programs for their employees, providing expert advice on pay philosophy, reward strategy, incentive design, market trends, regulations and best practices. Drawing on global research and rigorous analysis, compensation consultants equip clients with guidance, knowledge, tools and support to ensure their reward programs reinforce their strategic objectives.

What is in it for you?

• Join the largest HR Consulting firm in the world, with a strong brand and strong results to match
• Opportunity to make the difference and to work on both local and regional projects
• Attractive benefits coverage, outstanding learning and mentoring programs, and internal mobility opportunities
• Stable employment and hybrid working model

We will count on you to:

• Write and structure client presentations/reports which typically require a high level of customization.
• Perform data analysis using advanced dynamic Excel modelling.
• Draw conclusions from the data for project managers’ and senior consultants’ review.
• Review and/or develop exhibits based on collected and calculated data.
• Work closely with project managers and senior consultants on the project to determine the exhibits to be included in the final client presentations.
• Understand project components and processes to make sure analyses are correct.
• Accountable for delivery of high-quality work on time and on budget.
• Applies computer and research skills to understand financial performance, talent management trends, and pay practices and policies for a particular client and within the broader marketplace.
• Review Excel exhibits in PowerPoint presentations and initial conclusions prepared by analysts.
• Review financial and compensation data analyses prepared by analysts, ensuring it is accurately calculating desired information.
• Oversee the development of methodology by analysts and manage small to medium engagements.
• Provide guidance to project team analysts and ensures timely delivery of work and achievement of project objectives.
• Manage smaller projects and workstreams of larger client projects. May lead additional internal projects as needed and participates in business development by supporting project plan development and pricing.
• Serve as a day-to-day client contact for project areas including methodology, data requests and data management.
• Act as a liaison between the Mercer project team and the client secondary contact (i.e., compensation analyst). Participate in meetings with clients, including fact-finding interviews and presentations.
• Uses Mercer’s proprietary tools (e.g., Global Disclosure Database which houses info compiled from public filings from many organizations across multiple industries; PayMonitor which is the delivery tool for Mercer surveys globally, including both compensation and total reward surveys, used to query, view and export survey statistics for actual and regressed market data, and to generate custom survey reports) and public filings to gather pay practices and policies. May also research other sources to solicit industry knowledge, company news, competitor reports on high level/ industry trends, etc.
• Develop and reviews peer groups - lists of organizations against which the client organization is compared (e.g., based on revenue, brand, industry, etc.) and/or are the client’s direct competitors.

What you need to have:

• Must hold a Bachelor's Degree
• Minimum of 8-10 years demonstrable working experience
• Have HR value chain knowledge, specifically Rewards background
• Previous experience in a consulting and client facing role
• Ability to analyse and draw conclusions from rewards data
• Business development

What makes you stand out:

• Good understanding of the South African market and clients
• Great communicator, collaborator, influencer
• Continuous improvement approach and in touch with current industry trends
• Think outside of the box and a can-do attitude

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What can you expect?

• Working for the world’s leading HR consulting firm
• A role with great exposure to internal and external clients across the region
• Working with colleagues across geographies in a global environment
• A clear career development path
• An enthusiastic and passionate team who will support you in your development
• Continuous on the job training

What is in it for you?

• Full-Time, Permanent employment contract
• Working for a top global HR firm
• Attractive remuneration
• Flexible work benefits
• Endless learning opportunities
• International environment

We will count on you to:

• Administer remuneration surveys and other products, across various African countries together with a client service team.
• Survey administration includes client canvassing, data collection, data cleaning and reporting. Some high-level client analysis also required from time to time.
• Contribute to the design of the country sales and marketing strategy
• Execute country sales and marketing strategy
• Manage campaigns of other Mercer products in assigned countries Regular client engagement related to other Mercer products, including employee engagement surveys, remuneration analysis tools, employee assessment tools, job evaluation and so forth
• Support the delivery of other Mercer products under the supervision of associates and senior associates
• Participate in internal company projects
• Ad-hoc support to consulting team
• Key client account management

What you need to have: 

• Bachelor degree (must have)
• Fluent Portuguese (speak, write), English
• 5-7 years’ experience in the rewards or compensation and benefits environment or consulting
• Able to work overtime or longer when needed
• Able to travel sporadically into Africa for clients’ engagements
• Driver license and own car (or ready to use Uber)
• Proficiency knowledge of MS Office products (Excel- advanced, Word, PowerPoint)
• “Can do” attitude and ability to resolve escalated issues in a timely and professional way
• Strong attention to detail and follow-through skills to resolve any outstanding issues
• Able to collaborate with colleagues or other stakeholders across the globe
• Is a self-starter and shows empathy

What makes you stand out:

• Comfortable and motivated to work on international projects in a well-structured organization
• Enthusiastic personality and willingness to learn
• Ready to play a leading role in helping cross functional teams collaborate and achieve challenging goals
• Focused on the importance of getting down to the detail of how things work
• Great communicator and a team player

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The role:  Claims Advisor

The Claims Advisor is a claims handler, who can independently service clients. Receives new claims from clients and/or colleagues to review, process, collect information and notify all appropriate insurers. Role identifies and validates coverage information, updates core claims applications, and tracks the process through to completion of each claim’s movement or until finalization of the Marsh responsibilities agreed with the client. Role will manage, facilitate, and action all subsequent movements or activities, including settlement or payment as appropriate and reporting, through to completion of the claim. Will also handle or assist others on more complex matters, acting as a technical referral point. Finally, role provides procedural advice to clients as necessary and manages a portfolio of complex or significant value claims, or client transactions.

What can you expect?

• Full on the job training
• A platform to build on existing knowledge and an opportunity to learn new skills in a continuous improvement environment
• To build and maintain an excellent rapport with our clients, providers, and colleagues across the Group

What’s in it for you?

• Competitive salary
• Attractive benefits package (including Employee group benefits, paid annual leave and participation to the Variable Compensation Plan)
• Endless learning opportunities

We will rely on you to:

• Proactive Management of an allocated caseload which includes complex and high value cases.
• Ensure all Client requests and queries are dealt with promptly and accurately.
• To gather all relevant claims information & documentation.
• Provide claims guidance to clients managing expectations and ensuring that they are kept informed and advised of all necessary developments.
• To action all new claims & report to the relevant insurers and stake holders within applicable SLA’s & KPI’s. 
• Effective communication with all key stakeholders attending internal meetings representing claims
• Build and manage effective internal and external relationships with all involved parties.
• Proactive diary task management.
• Ensure all files are maintained and data captured is accurate and up to date.
• Produce claims reports as required.
• To ensure all regulatory process requirements are adhered to

What you need to have: 

• Fluent English and Afrikaans language
• Minimum of 5 years Claims Handling experience within non motor or corporate claims handling
• Effective communication & negotiation skills
• Proficient in Microsoft Office tools (or equivalent) – Outlook, Word, and Excel
• Insurance claims handling knowledge
• Ability to influence and build relationships
• Ability to prioritise and organise own workload
• RE Examination preferable or to be obtained