Latest Vacancies at Smith & Nephew

What will you be doing?

This role reports into our Inventory and Supply Planning Manager and is responsible for planning, purchasing and managing the supply of materials from Vendor to Warehouse, following source and distribution rules and agreements.

What will you need to be successful?

• Manage all customer emails and telephone calls within the required response times.
• Process all customer orders within 24 hours to meet customer’s SLA and expectations.
• Enter all transactions accurately first time and ensure delivery of product within time frames as stipulated by the customer to meet customer expectations.
• Ability to prioritize and plan daily workload to meet customer expectations and departmental goals and objectives.
• Ensure good document management and adherence to all document control regulations.
• Develop strong relationships with customers and provide positive and professional customer service and support.
• Respond to customer’s enquiries and manage disputes within the required response time.
• Use initiative and be proactive in resolving customer queries promptly. Seek assistance from Team lead when needed to determine appropriate solution.
• Utilize all customer & external third party systems/ portals as required in order to perform daily duties.
• Foster strong relationships with Sales and Marketing, Finance, Supply Chain, Logistics and Warehouse staff.

Successful candidates would need the following:

• Matric Qualification
• Bachelor of Commerce Degree or Similar  

go to method of application »

What will you be doing?

This role reports into our Inventory and Supply Planning Manager and is responsible for planning, purchasing and managing the supply of materials from Vendor to Warehouse, following source and distribution rules and agreements.

What will you need to be successful?

• Schedule the supply of material/components to meet sales requirements and safety stock levels.
• Day to day order management and management of stock redistribution.
• Understand and manage (through escalation where necessary) risks to minimize impact on sales.
• Utilize the MRP system to ensure that data is accurate and up to date and resolve any disparities as required.
• Create regular key statistical reports and analysis that is used as key inputs for other functions within the organization.

Successful candidates would need the following:

• Matric Qualification
• Supply Chain Degree or Diploma