New Jobs at ACDC Dynamics SA

Description

• We are seeking an enthusiastic and customer-focused Retail Floor Assistant to join our team. The ideal candidate will assist customers on the floor, ensure the store is well-maintained, and support the overall operations of the retail environment. This role requires excellent communication skills, a proactive attitude, and a passion for delivering exceptional customer service

Key Responsibilities:

Customer Assistance

• Greet and assist customers in a friendly and professional manner.
• Provide product information and guidance to customers to help them make informed purchasing decisions.
• Handle customer inquiries and resolve any issues promptly.

Sales Support

• Support the sales team in achieving store targets and goals.
• Assist in setting up product displays and ensuring they are visually appealing.
• Keep the sales floor organized, clean, and stocked with products.

Inventory Management

• Assist with receiving, unpacking, and organizing inventory.
• Conduct regular stock checks and report discrepancies to the management.
• Ensure products are correctly priced and labeled.

Store Maintenance

• Maintain the cleanliness and tidiness of the store, including shelves, counters, and displays.
• Ensure that health and safety standards are adhered to within the store environment

Requirements

• 2 – 4 years’ experience
• Computer Literate
• Attention to detail
• Exceptional Customer Service
• Matric/ Grade 12 (NSC)
• Tertiary Qualification is advantageous
• A minimum of 2 – 4 years’ experience

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Description
Job Description: Bulk Stores Assistant

• ACDC Dynamics a leading manufacturer, importer, and distributor of quality products in the electrical, electronics, pumps, and tools industry is looking for an experienced and dynamic Warehouse Supervisor to contribute to our company’s objectives.

Purpose of the Role

• We are looking for an experienced Bulk Stores Assistant to maintain & manage the accuracy of stock levels and stock movement . 

Key Performance Areas

• To maintain & manage the accuracy of stock levels and stock movement
• To make sure the bulk lockup is running efficiently and the staff are well trained, binning, picking & checking the stock accurately and sending it to out in the quickest possible time.
• To ensure all orders, Inter branch stock & customer orders are picked and dispatched correctly.
• To create space by consolidating pallets and move slow moving stock out.
• To optimize space and productivity in the bulk warehouse
• To ensure all ACDC procedures in the bulk warehouse are up to date and standard, staff are trained on it and that they are following it, providing customer satisfaction and as little as possible errors and damages.
• To prepare & do ongoing cycle counts all through the year.

Requirements

• WHAT IS YOUR RESPONSIBILITIES ON A DAILY, WEEKLY, MONTHLY BASE:

Daily:

• Updating the attendance register, ensuring that all staff reporting to you are at work and on time.
• Checking leave and/or pay queries for your department before submitting to your manager.
• Running of daily reports
• Resolve stock discrepancies
• Range counts
• Cycle counts
• Transfers
• Top up reports
• Stock queries
• IBT
• Picking
• Binning
• Receiving
• Training
• Variance reports
• Ensure that all orders are picked and dispatched each day, following company processes and procedures.
• Signing off all the “no-stocks” or “problem stock” before notifying inventory.
• Investigating all no-stocks and problem stocks signed for.

Weekly:

• Weekly reports ( BOF;  MULTIPLE BINS;  OBSOLETE;  OUTSTANDING TRANSFERS)
• Backorders
• Housekeeping & Inspection.
• Ensuring that the bulk warehouse (loc 4) is running according to company procedures and requirements

Monthly:

• Month-end reports
• Proven work experience as a Bulk Stores Assistant
• Knowledge of warehouse software packages and MS Office proficiency
• Ability to input, retrieve and analyze data
• Hands-on commitment to getting the job done
• Excellent communication and interpersonal skills
• Proven ability to direct and coordinate operations
• Strong organizational and time management skills

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Description
Job Description: Warehouse Supervisor

• ACDC Dynamics a leading manufacturer, importer, and distributor of quality products in the electrical, electronics, pumps, and tools industry is looking for an experienced and dynamic Warehouse Supervisor to contribute to our company’s objectives.

Purpose of the Role

• We are looking for an experienced Warehouse Supervisor to oversee and coordinate the daily warehousing activities. The warehouse manager will oversee picking, storage, receiving, dispatching, security, maintenance, sanitation, and administrative functions. You will oversee, train, evaluate and reward staff.
• Ultimately, you should be able to ensure that daily operations meet and exceed daily performance expectations and to increase the company’s overall market share

Key Performance Areas

• Achieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching and assuring quality of goods
• Measure and report the effectiveness of warehousing activities and employee's performance
• Organize and maintain inventory and storage area
• Ensure shipments’ and inventory transactions’ accuracy
• Communicate job expectations and coach employees
• Determine staffing levels and assign workload
• Interface with customers to answer questions or solve problems
• Maintain items record, document necessary information and utilize reports to project warehouse status
• Identify areas of improvement and establish innovative or adjust existing work procedures and practices
• Confer and coordinate activities with other departments
• Manage pallets and labelling of stock

Requirements

• Proven work experience as a Warehouse Supervisor
• Highly effective supervisory skills and techniques
• Knowledge of warehouse software packages and MS Office proficiency
• Ability to input, retrieve and analyze data
• Hands-on commitment to getting the job done
• Excellent communication and interpersonal skills
• Proven ability to direct and coordinate operations
• Strong organizational and time management skills
• BS degree in logistics, supply chain management or business administration preferred 

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Description

• ACDC Dynamics, a leading manufacturer, importer and distributor of quality products in the electrical, electronics, pumps and tools industry. We are looking for an experienced and dynamic Internal Sales Representative for our Fourways branch. 
• The Internal Sales Representative is responsible for providing sound technical advice and solutions to customers on the ACDC product range. The incumbent will be required to build and maintain excellent customer relations.

Key Performance Areas

• Advise on technical information
• Follow up on back orders
• Queries and general administration
• Up & Cross Selling including promotion of specials (to supply evidence and regularity)
• Relationship and co - operation with external and internal sales team and other departments
• Diffuse irate customer situations and provide feasible solutions
• Time Keeping, House Keeping, Personal Grooming and General Discipline (Clock and Log in reports as evidence)
• Building and maintaining customer relationships
• Training to be attended (To attend 4 official training sessions per annum)

Requirements

• Minimum Qualification Level - Matric.
• Inbound Sales experience in the Electrical Field.
• Excellent communication skills.
• Ability to cope with change and remain calm under pressure.
• Ability to multitask.
• Excellent attention to detail.
• Process-driven.
• Systems orientated.
• Strong personality.
• Excellent planning and organization skills.
• Excellent time management and perception of urgency.
• Excellent problem-solving ability.

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Description
Repairs Technician Longmeadow

• We are seeking an experienced repairs technician who will be responsible for repairing and testing all our electrical products. Incumbent will assist with fault-finding on equipment and ensure repairs are completed within the specified timeframe ensuring excellent customer service.

Key Performance Arears

• Assembling, evaluating, testing, and maintaining electrical or electronic wiring, equipment, appliances, and apparatus.
• Troubleshooting, repairing malfunctioning equipment: - Electronics, Inverters, UPS and AVR’s.
• Report writing skills.
• Handling customer technical enquiries.
• Troubleshooting and repairs on customer products
• Running back orders and ensuring repairs are conducted within specified turnaround time as per repair policy
• Consistently perform in a manner that ensures deadlines are met for all repairs performed
• Stock control within the workshop using hand tools and measuring equipment, oscilloscopes, multimeter etc.
• Reading and interpreting electrical and electronic circuit blueprints, diagrams, and schematics.
• Advising management on continued use of unsuitable equipment, appliances, and apparatus.
• Ordering of electrical supplies and equipment
• Examining customers' appliances and identifying the cause of appliance breakdowns.
• Performing maintenance work on customers' appliances.
• Providing rough estimates to customers on how much it would cost to repair damaged or malfunctioning appliances.
• Repairing or replacing defective or damaged appliance components upon approval from customers.
• Advising customers on how to use appliances correctly.

Requirements

• Proven experience repairing, installing, and maintaining home appliances.
• The ability to use various hand tools.
• The ability to stand for extended periods.
• The ability to lift heavy objects.
• Excellent problem-solving skills.
• Effective communication skills.
• Exceptional customer service skills.

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Description
Branch Manager Potchefstroom

• ACDC Dynamics a leading manufacturer, importer, and distributor of quality products in the electrical, electronics, pumps, and tools industry is looking for an experienced Retail Branch Manager to contribute to our company’s sales objectives.

PURPOSE OF THE ROLE:

• The Branch Manager plans and directs the day-to-day operations of the Branch.  Incumbent develops strategies to improve customer service, drive store sales, increase profitability, create store policies and marketing programs that will increase sales and grow the existing customer base.
• You will also ensure customer needs are met, complaints are resolved, and service is quick and efficient. In addition, ensure all products and displays are merchandised effectively to maximize sales and profitability.

BRANCH MANAGER TOP SKILLS & PROFICIENCIES:

• Budgeting
• Accounting and Finance
• Marketing
• Retail Management
• Leadership
• Ability to Motivate Others
• Delegation
• Customer Focus
• Quick Learner
• Multi-Task Skills
• Team Player
• Pricing
• Staffing
• Vendor Relationships
• Market Knowledge
• Results Driven
• Strategic Planning
• Management Proficiency
• Client Relationships
• Sales Experience
• Organization
• Verbal and Written Communication

Requirements
QUALIFICATIONS:

• A post graduate Degree or its equivalent in Electrical or Electronics, Sales, Marketing, or closely related discipline from a recognised Tertiary Institution
• Essential: 7 – 10 years’ experience in Sales within a manufacturing environment – Electrical will be advantageous.
• At least 5 years’ experience in a Senior Sales managerial capacity.
• Computer literate (Microsoft office, AccPacc, Syspro

Requirements

• Proven work experience as a Branch Manager
• Electrical/ Electronics will be advantageous
• Experience managing a high-performance sales team
• An ability to understand and analyse sales performance metrics
• Solid customer service attitude with excellent negotiation skills
• (Strong written communication and team management skills) Sound communication skills (written & verbal), coupled with the effective ability to interact with people at all levels
• Manages, motivates and improves the team in order to achieve the company goals
• Analytical skills with a problem-solving attitude
• Availability to travel as and when required
• Demonstrable capacity to keep abreast of new technology trends
• Demonstrate problem-solving skills and negotiation skills
• Solid understanding of budgeting and reporting
• Provide market intelligence to the sales team
• Performance, growth and development of the Independent sales force
• Delivering strategies to optimize sales force performance
• Anticipating business needs, identifying strategies to capitalize on opportunities and mitigate business risks
• Developing goals, KPIs and objectives and executing against the Company’s vision
• Evaluating performance and productivity and identifying remedial action when required

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Description

• To assist the National Inventory Manager with inventory related issues in all warehouses and Company Owned Franchises.
• To assist with inventory issues nationally and assist the inventory controllers in all Company owned Franchises and warehouses.
• To assist in identifying, maintaining & managing the accuracy of stock levels and stock movement nationally.
• To ensure all ACDC procedures are implemented, staff are trained in it and that they are following it, providing customer satisfaction and as little as possible errors and damages.
• To assist the branches in running efficiently with regards to company procedures & inventory related issues.
• To prepare & do stock takes and ongoing cycle- & range counts.
• To investigate & resolve any stock variances & stock related issues.
• To assist in the preparation of warehouses for the audited stock take every financial year end.
• To ensure that all inventory related reports are cleared and submitted on time. (Weekly & Monthly reports)
• To ensure the storerooms/lockups are always clean & tidy.
• To assist where and when needed.

Daily:

• To resolve Discrepancies
• Range counts
• Cycle counts
• Transfer to correct stock between locations in your branches
• General inventory management
• Discrepancy & variance investigations for stock in your branches/C.O.F
• Stock Adjustment requests for your branches/C.O.F
• Stock queries

Weekly:

• Submit the weekly reports (BOF; MULTIPLE BINS; OBSOLETE; OUTSTANDING DISCREPANCIES; IN
• TRANSIT; BACKORDERS WITH STOCK & ALL OTHER INVENTORY RELATED REPORTS) to the
• National Inventory manager & the Branch manager.
• Random Audits and Inspections
• Warehouse Inspections and reports
• Ensuring that the branches are running according to the company’s inventory procedures &
• requirements.

Monthly:

• Month-end reports

Requirements

• Grade 12/Matric.
• Relevant tertiary qualification will be highly advantageous.
• Minimum 2 - 3 years of experience as an Inventory Controller.

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Description

• ACDC Dynamics a leading manufacturer, importer, and distributor of quality products in the electrical, electronics, pumps, and tools industry is looking for an experienced and dynamic Retail Security Checker to contribute to our company’s objectives.

Purpose of the Role

• We are searching for a reliable, trustworthy Retail Security Checker to join our Retail Store.  Your responsibilities include checking customers purchases when exiting the store, monitoring the store, reporting irregularities, answering queries, assisting customers and staff, and maintaining order at all times.

Key Performance Areas

• Checking parcels slips to purchases
• Patrolling and monitoring premises to detect any irregularities, which may include suspicious behavior or security breaches
• Keeping calm when alarms are triggered and escorting people to safety or apprehending the guilty parties
• Responding to calls for help and contacting the fire department or law enforcement if required
• Assisting during emergencies, ensuring minimal injury to people and damage to property.
• Following orders and working as part of a team to ensure the safety of staff and customers
• Undertaking all tasks with the utmost integrity and professionalism

Requirements:

• Matric
• A clean criminal record
• A relevant license and certification
• Physical fitness, strength, and mental agility
• Previous security experience would be advantageous
• Excellent observation skills
• Ability to remain calm and focused under pressure