New Jobs at ACDC Dynamics SA

Description

• ACDC Dynamics, is seeking a motivated and customer-focused Counter Salesman to join our team.
• This position is based at our retail store in Fourways and plays a crucial role in providing excellent service and support to our customers.

Key Responsibilities:

• Greet customers warmly and assist them in selecting products based on their needs.
• Demonstrate excellent product knowledge to inform customers and enhance sales opportunities.
• Take customer orders accurately and efficiently.
• Follow up diligently on orders to prevent delays and ensure customer satisfaction.
• Maintain a clean, organized, and attractive counter area.
• Ensure all customers leave the store satisfied with their purchases and overall experience.
• Assist customers promptly with inquiries, providing quotations, and resolving any issues.
• Treat all customers with respect, courtesy, and professionalism.
• Keep specials and promotional brochures up to date on the trade counter.
• Perform additional responsibilities as assigned by management to support operational needs.
• Manage back orders effectively, keeping customers informed and ensuring timely fulfillment.
• Provide accurate updates on stock availability and product information to customers.
• Regularly monitor and follow up on quotations provided to customers.

Requirements

Skills & Experience

• 2 – 4 years’ experience
• Computer Literate
• Attention to detail
• Exceptional Customer Service

Requirements

• Matric/ Grade 12 (NSC)
• Tertiary Qualification is advantageous
• A minimum of 2 – 4 years’ experience

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Description

ECOMMERCE MANAGER

• ACDC Dynamics a leading manufacturer, importer and distributor of quality products in the electrical, electronics, pumps, and tools industry is looking for a highly skilled and experienced eCommerce Manager to join our driven Team.

PURPOSE OF THE ROLE

• We are seeking a highly organized e-commerce manager to oversee the growth and functionality of our company's revenue-generating websites.
• The e-commerce manager will be responsible for researching optimal website layouts and features, recommending data-driven and experimental improvements to our platforms, and tracking the success of strategies using key performance metrics.
• In this role, you will lead teams, providing guidance and support to relevant team members as needed.
• To ensure success as an e-commerce manager, you should remain knowledgeable about relevant trends and innovations in e-commerce as well as keep up to date with competitors and relevant markets.

Responsibilities:

• Devising strategies that harness sales-related insights, prevailing standards, and novel developments to encourage sales in our online store.
• Creating frameworks that transform our social media sites into highly profitable platforms.
• Directing the activities of software developers, copywriters, and graphic designers to ensure careful adherence to predetermined strategies.
• Reviewing the security of checkout pages and payment procedures.
• Creating promotional offers and checking to see that these are uploaded precisely.
• Reviewing copy and legal disclaimers to verify their accuracy.
• Analyzing traffic to inform website maintenance and the effectiveness of marketing strategies.
• Examining sales-related metrics to inform restocks.
• Reporting on the utility of existing and novel strategies.

Requirements

• Degree in marketing management, business, information systems, or similar.
• Completion of a pertinent sales qualification is preferred.
• Extensive experience as an e-commerce manager.
• Demonstrable track record of devising sales-enhancing strategies.
• Sound knowledge of prevailing procedures and techniques in e-commerce.
• Unmatched supervision, research, and troubleshooting skills.
• Exceptional consulting and quality assurance abilities.
• Ability to tackle the demands of ever-evolving technological implements with ease.