New Jobs at adidas Group

Purpose & Overall Relevance for the Organization: 

Contribute to store profitability by: 

• Meeting or exceeding sales and KPI targets within the store through flawless visual merchandising 
• Coordinating team members to provide a leading shopping experience 

Key Responsibilities: 

• Monitor and analyze performance data and make any necessary adjustments to drive commercial success, especially within VM 
• Allocate resources and organize processes, especially within visual merchandising, to drive efficiency and productivity in a variety of situations, including maintenance and layout of existing stores, floor plans and changes, In-store Communication, reporting, and controlling costs 
• Drive product presentation and best practice within visual merchandising for a meaningful consumer experience, from sell-in to sell-through 
• Be a role model for customer service and meeting or exceeding customers’ expectations 
• Supervise and coordinate the team to ensure all customers receive an optimal service level at all times 
• Lead your team to meet or exceed customer expectations at all times 
• Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values 
• Use advanced Category expertise to drive sales and customer loyalty in your assigned area 
• Lead training for visual merchandising techniques and guidelines to follow marketing concepts and brand campaigns while supporting all team Foundational and Seasonal Brand and product knowledge training 
• Lead and coordinate team members to consistently execute and maintain established Visual Merchandising and In-Store Communication standards as per global guidelines and local directives, including placement and focus on key articles and ensuring alignment with given Buying and Merchandising timelines 
• Manage merchandise delivery processing on the same day it arrives 
• Keep an organized stockroom and direct sales floor replenishment to ensure the store’s complete product offer is immediately available and easily accessible to customers on a consistent basis 
• Execute all applicable loss prevention procedures 
• Maintain a safe and productive shopping and working environment 
• Support the recruitment, onboarding, training, coaching and motivation of store team members to maximize their performance 
• Share best practices to drive the overall store team performance and market Visual Merchandising strategy and implementation 
• Support’s market Visual Merchandising strategy through coaching and supporting Visual 

Merchandising Champions 

• Complete all applicable training programs and effectively apply the learning on the job 
• Seek coaching and learning opportunities to continually improve your performance 

Key Relationships: 

• Customers 
• Peers and Supervisor 
• VM back office, Trade Marketing back office, Retail back office 

Knowledge, Skills and Abilities: 

• Ability to use critical thinking and creative ways to solve problems 
• Passion for fashion & sports 
• Organized and detailed oriented 
• Good numeracy, literacy, verbal and written communication skills 
• A good eye for style, coordination and attention to detail 
• Ability to make recommendations that effectively resolve problems by using judgment that is consistent with standards, practices, policies, and procedures 
• Strong leadership, interpersonal and communication skills 
• Strong ability to collaborate and influence across different levels and departments 
• Thrives under ambiguity; open to change and act as advocate for the ‘new’ 
• Open to feedback; able to keep composure in stressful situations 
• Passion for adidas brand and for sport 
• Proficient with MS applications (Outlook, Excel, Word, PowerPoint) and other computer software (Internet, POS Systems, etc) 

Requisite Education and Experience / Minimum Qualifications: 

• Minimum 3+ years’ work experience in a sports/fashion customer- and commercial- focused retail environment with advanced selling experience and comprehensive product, retail and industry understanding, [as well as with first supervisor experience] 
• Intermediate numeracy and literacy and advanced verbal communication skills 

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PURPOSE & IMPACT ON ORGANIZATION: 

• Contribute to meeting or exceeding store sales and profit targets by: 
• Ensuring the efficient and effective implementation of the global visual merchandising direction in assigned store. 

KEY RESPONSIBILITIES: 

Communication: 

• Cascade information given by Market VM manager to SM and Store staff through Training and meetings. 
• Participate in team meetings and team huddle to understand needs, delivery of stock and Sales and retail KPI analysis in order to drive sales through VM 
• Give feedback to the RBO on Stores’ needs after discussing with SM. 

Merchandising Display:  

• Ensure store complies with Global standards and guidelines to provide a pleasant shopping experience to all consumers 
• Ensure all windows are presented to a high standards including mannequins dressing and positioning, lighting direction, cleanliness, steaming and price communication 
• In charge of creating clear Shop –In-Shop’s to emphasize category presentation 
• Ensure correct use and positioning of In-Store Communication Tools 
• Dress in-store mannequins and place props correctly 
• Apply and maintain Retail Standards 
• Daily audit using adidas VM compliance Checklist 
• Monthly submission on VM Compliance Tool including taking and uploading pictures into the system 
• Update weekly the Space Management Tool floor plan and fixture allocation based on product presentation movement. Weekly analysis of Space Management Results with SM and draft common action plan 
• Night shift: campaign change 
•  (Lead in-store VM team by example, organize their work time and tasks) 

In-store VM Training: 

Train co-workers on: 

• Global Visual Merchandising standards and guidelines, including folding techniques, different hanger types, size order and size curve, steaming and merchandise presentation standards as well as the use of size cubes and size stickers 
• “Getting to know your stores” and wall configuration - Train the Trainer 
• Enhancing consumer journey 

VM Reporting: 

• Keep up to date on competitor analysis as well as current and upcoming fashion trends across the store location area. Communicate information to Market VM Manager 
• Identify and communicate store needs fixtures/ ISC to Market VM Manager 
• Other duties as requested by SM/Market VM Manager 

Equipment control: 

• Returns and correctly stores unused equipment including fixtures, mannequins, props & graphic frames 
• Manage fixtures with care to avoid damages 
• Is familiar with health and safety issues 

Customer service and operations tasks (part time VM Champion): 

• Execute the Brand Customer Service standards to meet or exceed customers’ expectations 
• Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values 
• Use Seasonal Brand and product knowledge effectively during sales interactions 
• Communicate product features and benefits and unique selling points clearly to address customers’ needs and strengthen their connection to the Brand 
• Minimize loss in both, the stockroom and the sales floor 
• Perform all store operations in a safe, effective and efficient manner 
• Collaborate productively and respectfully with team members 
• Complete all applicable training programs and effectively apply the learning on the job 
• Seek coaching and learning opportunities to continually improve your performance 

 KEY RELATIONSHIPS: 

• Consumers 
• Peers / Supervisor 

KNOWLEDGE, CAPABILITIES AND EXPERIENCE: 

• Interest in fashion & sports desirable 
• English-skills beneficial 
• Organized and detailed oriented 
• Is able to follow directives 
• Good numeracy, literacy, verbal and written communication skills 
• Self - motivated 
• Work as a team 
• Effective problem-solving abilities 
• A good eye for style, coordination and attention to detail 

 MINIMUM QUALIFICATIONS: 

• High school education 
• Fluent in local language – verbal and written 
• ARP level 
• 1 year of visual merchandising experience is preferred 

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JOB PURPOSE

• Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Includes the following. Other duties may be assigned.
• Ensures the highest level of adidas service is given to each customer.
• As needed, completes any regular sales transactions involving cash, credit, checks, etc.
• Involved indirectly with ticketing of products as well as checking paperwork against items received.
• Assists in product flow from stockroom to sales floor on a fill in basis.
• Ensure that Company assets and stock is always secured in order to alleviate shrinkage.
• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
• Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
• Maintaining general housekeeping standards
• Safekeeping of Company assets

SKILLS REQUIRED

• Listening
• Excellent customer service
• Meeting sales goals
• Selling to customer needs
• People skills
• High energy level

Education And Experience Requirements

• Matric certificate
• 0 – 1 years of retail experience

go to method of application »

JOB PURPOSE

• Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Includes the following. Other duties may be assigned.
• Ensures the highest level of adidas service is given to each customer.
• As needed, completes any regular sales transactions involving cash, credit, checks, etc.
• Involved indirectly with ticketing of products as well as checking paperwork against items received.
• Assists in product flow from stockroom to sales floor on a fill in basis.
• Ensure that Company assets and stock is always secured in order to alleviate shrinkage.
• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
• Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
• Maintaining general housekeeping standards
• Safekeeping of Company assets

SKILLS REQUIRED

• Listening
• Excellent customer service
• Meeting sales goals
• Selling to customer needs
• People skills
• High energy level

Education And Experience Requirements

• Matric certificate
• 0 – 1 years of retail experience

go to method of application »

Purpose & Overall Relevance for the Organization:

• Ensure ongoing support of EM (Emerging Market) Wholesale Commercial Sales and Brand Teams by providing them with tools, reports and insights that help to drive profitable market share growth
• Build and create cutting edge analytics services to all Hub and Cluster stakeholders, enabling them to take quantitatively based decisions
• Act as local “centre of expertise” within WHS for all analytics related topics and drive the implementation and adoption of analytics tools across the organization across multiple data sources including but not limited to sell-in and sell-out data

Key Responsibilities:

• Design and build best in class dashboards within Power BI to be utilized by sales teams spanning across both sell-in and sell-out data
• Provide relevant insights and recommendations on performance trends and highlight key wins, opportunities and challenges
• Ensure adoption and usage of analytics tools by the sales teams
• Ensure data accuracy across systems through due diligent foundation checks
• Support the rollouts, usage, and adoption of the Digital Wholesale Tools which support the End-2-end Customer Journey from showcasing product, order creation all the way to supporting Customer Inquiries
• Support the process around onboarding new accounts to automated data sharing tools
• Help drive timely season readiness of the sell-in tools in close collaboration with the marketing, IT and Sales functions (content, master data, sales calendar, assortments, packages)
• Monitor the performance of strategic initiatives within the scope of responsibility. Identify deviations from targets and recommend necessary changes

Key Relationships:

• Global: Global Sales Development & Digital Wholesale Solutions
• Market: IT, Demand Planning, BI / DNA, Brand, Commercial and Finance
• Cluster & Regions: Commercial, Sales Coordination, Analytics

Knowledge, Skills, and Abilities

• Understanding of Finance, Customer Service, Sales data
• Strong analytical skills
• Good communication and interpersonal skills
• BI visualization tools (Power BI) experience
• High level of attention to detail and quality
• Independent, logical and proactive thinker
• Commercially driven

Requisite Education and Experience / Minimum Qualifications:

• Bachelor’s degree in business with Sales / Marketing focus
• 2-4 years of professional work experience
• Previous industry experience including sporting goods, fashion, FMCG
• Cross-functional experience ideally with Customer Service/ Operations/ IT/ Sales/ Finance