New Jobs at Dream Hotels & Resorts

Job Overview:

• The Resort Operations Lead will oversee a selection of the Dream Hotels & Resorts properties and all food and beverage operations for all Dream Hotels & Resorts properties, ensuring optimal performance across all departments, including Food & Beverage, Front Office, Housekeeping, Maintenance, and Sales & Marketing. This role requires extensive travel and the ability to spend extended periods (1-3 months) at individual properties as needed.
• The Resort Operations Lead will play a pivotal role in budget management, financial oversight, strategic planning, and maintaining strong relationships with key stakeholders, including investors and directors. The candidate must be adept at leading a diverse team, improving operational efficiencies, and driving revenue growth.

Key Responsibilities:

• Provide strategic leadership and operational guidance to Property Custodians and property teams.
• Oversee all operational aspects of assigned properties, ensuring consistent service delivery and operational efficiency.
• Develop, implement, and monitor operational standards, policies, and procedures.
• Ensure compliance with all legal, health, safety, and environmental regulations.
• Oversee food and beverage operations across all Dream Hotels & Resorts properties, ensuring cost control, quality, and service excellence.
• Drive guest satisfaction initiatives, ensuring high service levels and exceptional customer experiences.
• Monitor financial performance, reviewing budgets, forecasts, and financial reports to optimize revenue and cost management.
• Develop and implement sales and marketing strategies to enhance occupancy rates and revenue.
• Manage procurement processes, ensuring optimal inventory control and supplier management.
• Conduct regular property inspections and audits to ensure brand standards are upheld.
• Oversee staff training, performance management, and talent development programs.
• Lead and manage renovations, refurbishments, and capital expenditure projects.
• Develop strong relationships with key stakeholders, including investors, directors, and suppliers.
• Conduct and lead board meetings, presenting financial and operational reports.
• Act as the primary point of contact for crisis management and problem resolution.
• Foster a high-performance culture, ensuring team motivation, engagement, and retention.
• Ensure implementation and adherence to sustainability and eco-friendly initiatives across properties.
• Monitor and analyse industry trends, competitors, and market opportunities to drive innovation and competitiveness.
• Oversee IT systems, digital platforms, and guest technology solutions to enhance operational efficiency.
• Maintain strong communication between corporate offices and on-site teams to ensure alignment with business objectives.
• Develop contingency plans for operational disruptions, including weather-related incidents and emergency situations.

Qualifications and Experience

• Minimum of 3 years in a senior operational role within the hospitality industry.
• Experience managing various types of properties, including lodges, business hotels, and resorts.
• Extensive expertise in food and beverage operations, encompassing menu planning, cost control, and service excellence. The ideal candidate must demonstrate visionary leadership and a creative approach to curating unique, property-specific food and beverage experiences that align with the brand’s identity and guest expectations.
• Strong financial acumen, including budget management, expense control, and revenue optimisation.
• Experience in strategic planning, marketing, and sales within the hospitality sector.
• Demonstrated ability to lead diverse teams and foster a culture of excellence.
• Ability to conduct and lead board meetings effectively.
• Knowledge of legal and statutory compliance requirements in the hospitality industry.
• Willingness to travel extensively and stay at properties for extended periods (1-3 months as needed).
• Resides in or willing to relocate to KwaZulu-Natal.

Deadline:30th June,2025

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Job Overview:

• We are on the look-out for an Activities Guide to join our team! Are you passionate about wildlife conservation and eager to share your knowledge with guests from around the world? Join Finfoot Lake Reserve as a Game ranger and be a key contributor to our commitment to providing an unforgettable and educational safari experience to our guests.

Theoretical Knowledge:

• Driver’s license, no pdp
• Proven experience as a Field Guide or in a related field.
• Experience within the Hospitality & Tourism Industry
• FGASA level 1
• Flexible and willing to help and learn in other areas of the business, multi-tasking role.
• Must be able to prioritise and manage tasks independently and work within a multicultural team.
• Must be a member of Eco Team and/or Fire and Evacuation Squad
• Responsible for presenting the Kids Club
• Game Ranger will be tasked with conducting weekly activity and vehicle checks, as well as managing orders related to vehicle maintenance and operational requirements.

Additional responsibilities:

• When no guests, should be able to do maintenance duties and bush clearance.
• Porter duties: Assist with carrying equipment and supplies during patrols and other field activities.

Deadline:20th June,2025

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Job Overview:

• The Restaurant Manager at 10 2nd Avenue Houghton Estate is a key leadership role, responsible for ensuring exceptional service standards in line with our 5-star expectations. As part of the Dream Hotels & Resorts collection, you’ll be leading a dynamic team within a vibrant hospitality brand that values service excellence, team development, and creating exceptional guest experiences.

Key Responsibilities:

• Manage and coordinate all restaurant and bar operations, ensuring seamless guest service at all times.
• Maintain and uphold the highest service and hospitality standards in line with the property’s 5-star positioning.
• Lead, train, and motivate the restaurant and bar team to deliver exceptional service consistently.
• Curate and manage the wine list and whiskey offerings, ensuring relevance, quality, and profitability.
• Provide expert guidance and recommendations to guests on wine and whiskey pairings.
• Ensure compliance with health and safety regulations, liquor licencing laws, and hygiene standards.
• Oversee inventory management, cost control, and supplier relationships for bar and restaurant stock.
• Address and resolve guest concerns and feedback promptly and professionally.
• Coordinate with kitchen, events, and front office teams to ensure alignment and smooth service delivery.
• Contribute to menu planning and beverage promotions in collaboration with the Executive Chef
• Prepare and present regular operational and financial reports to the General Manager.

Key Requirements:

• Matric (Grade 12) is essential; a hospitality or F&B management qualification is advantageous.
• Minimum 3 years’ experience in a restaurant or food & beverage management role within a 5-star hotel or luxury boutique setting.
• Proven bar management experience with strong whiskey knowledge and a deep appreciation of wines.
• Excellent interpersonal and communication skills with a strong customer orientation.
• Ability to lead and inspire a team while maintaining a hands-on and service-focused approach.
• Strong financial acumen, particularly in relation to stock control and cost of sales.
• Flexible to work shifts, weekends, and public holidays.

Deadline:20th June,2025