FlySafair is South Africa's true low cost airline. We took to the skies in October 2014 and have expanded fast, linking several key destinations in South Africa.
Our intention is to keep our fares lower for longer and in so doing offer South Africans an affordable and easy air travel alternative.
FlySafair is a very dynamic company that prides itself o...
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Assist passengers with ticket sales, bookings and flight changes including explaining rules, terms and conditions, regulations and procedures as and when required;
Assist customers when there are flight disruptions and/or cancellations;
Handle and safeguard of confidential information;
Address any complaints in a professional and timeous manner;
Escalate any problematic issues to the Supervisor on duty;
Provide professional Customer service at all times.
Requirements
Grade 12 or equivalent;
Airport and ticket sales experience;
Able and willing to work on weekends, public holidays, flexible hours, and shifts, as and when required;
Good knowledge and understanding of a computer and Microsoft Office (Word, Excel and Outlook);
Excellent understanding of delivering great customer service;
Excellent written and verbal command of the English language including proper phone etiquette;
Develop and execute test plans, test cases, and automated test scripts to validate functionality, performance, and security;
Conduct unit, integration, and system testing, ensuring alignment with business and technical requirements;
Use appropriate test automation frameworks and tools to support testing processes;
Perform dashboard testing and data validation;
Identify, document, and track bugs or discrepancies, working closely with developers to resolve issues;
Ensure adherence to software development lifecycle (SDLC) best practices for QA and best practices;
Participate in Agile/Scrum ceremonies, contributing to continuous testing and quality improvement;
Conduct exploratory and regression testing to verify system stability before releases;
Ensure test coverage addresses security vulnerabilities, performance issues, compliance risks, and validation against relevant industry standards and regulatory requirements;
Prepare and maintain comprehensive test documentation, including test requirements, cases, scripts, defects, and resolutions, ensuring a well organised and traceable testing workflow;
Communicate test results, risks, and issues effectively with technical and non-technical stakeholders;
Provide feedback and recommendations for process improvements and quality enhancements;
Collaborate with cross-functional teams, including developers, product managers, designers, and business analysts, to ensure smooth project execution.
Requirements
Grade 12 or equivalent;
Bachelor’s in Computer Science or a related field (Essential);
3 – 5 years’ experience in software and software automation testing (Essential);
Experience with cloud, Android and iOS testing frameworks (Essential);
Experience in running automation scripts in cloud environments (Essential);
Experience in relevant test platforms i.e. Selenium, Cucumber, Lambda, Apium or similar (Essential).
Method of Application
Use the link(s) below to apply on company website.
Gmail
Yahoomail