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  • Posted: Sep 19, 2024
    Deadline: Not specified
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  • At Liberty we believe that when knowledge rolls up its sleeves, people’s realities change. And that’s what we do; we change realities every day. Since 1957 we’ve grown from being a South African life insurer to a Pan-African financial services company, offering asset management, investment, insurance and health products. Our thirst for knowledge is emb...
    Read more about this company

     

    Specialist: Actuarial Analyst

    Purpose

    • To provide specialist actuarial support that enables sound commercial advice through the application of probability & investment theory and related statistical tools and the execution of predefined objectives as per agreed SOP's.

    Minimum Experience

    • 1 - 2 years experience in similar environment.
    • Experience with group product pricing is an added advantage.

    Minimum Qualifications

    • Bachelor`s Degrees and Advanced Diplomas [NQF Level 07] in Mathematical Sciences

    Additional Minimum Qualifications

    • Actuarial Science Graduate (5 - 8 Exams)

    Process

    • Apply relevant research methodologies, tools and techniques to effectively and purposefully gather information.
    • Provide specialist advice and support in area of accountability to ensure that identified solutions and recommendations are appropriate and effective.
    • Perform required actuarial and other analyses for management reporting, and make recommendations to support these analyses.
    • Stay abreast with latest actuarial development tools and techniques in order to conduct analysis in an informed manner.
    • Accountable for the execution of specialised work including the improvement of quality, standards and outputs within defined work routines and operating procedures.
    • Proactively solves problems, determines root-cause and applies solutions in line with guidelines and providing the necessary information to solve problems related to area of specialisation.
    • Plan for own task execution and advises on improvements related to area of specialisation.
    • Completes actuarial tasks that are relatively granular with detailed output requirements defined
    • Performs data checking and validation work
    • Applies analytical tools and techniques, including model building, to solve actuarial problems
    • Adheres to spreadsheet standards and maintains audit trails.
    • Builds a basic understanding of general actuarial insurance knowledge, e.g. statutory reserving and capital requirements, IFRS reporting, product pricing etc.
    • Builds a basic understanding of company specific knowledge, e.g. product knowledge, company structure, business rules, policies, processes etc.

    Customer

    • Ensure own understanding and adherence to customer service delivery and Treating the Customer Fairly (TCF) principles to provide specialist support and guidance.

    Finance

    • Adhere to specified standards, policies and procedures to prevent potential losses/wastage related to the area of specialisation.

    Learning and Growth

    • Interact proactively with others for the purpose of continuous knowledge sharing; and integration of own new knowledge.
    • Contribute positively to own area-specific knowledge improvement associated with area of specialisation.
    • Continuously assess own performance, seek timely and clear feedback and request training where appropriate.

    Governance

    • Comply to set governance and compliance procedures and processes related to an area of work and continuously identify, rectify and escalate risks where necessary.
    • Adheres to Actuarial Guidance Notes and any other applicable regulations.

    go to method of application »

    Service Agent

    Purpose

    • To deliver service agent services through the execution of predefined objectives as per agreed standard operating procedures (SOPs).

    Minimum Experience

    • 1 - 2 years experience in a similar environment

    Minimum Qualifications

    • Higher Certificates and Advanced National (Vocational) Certificates [Level TBA: Pre-2009 was L4] in Office Administration

    Additional Minimum Qualifications

    Outputs

    Process

    • Utilise a variety of software packages to produce correspondence and documents and maintain associated records, spreadsheets and databases.
    • Contribute to the provision of a comprehensive administrative service through the correct interpretation and application of procedures.
    • Generate a variety of documents and where necessary produce reports according to set standards and prescribed guidelines.
    • Accountable for own work quality, standards and outputs related to policies, procedures and defined processes.
    • Proactively identify problems, apply known solutions and escalate more difficult problems.
    • Plan for task execution and adjust priorities against an established plan.

    Customer

    • Resolve client queries and escalate problematic queries to the correct level to ensure prompt and effective resolution, enhancing the client experience.
    • Deliver on service level agreements made with internal and external stakeholders that meet or exceed client expectations.
    • Increase the effectiveness and efficiency of operational services by communicating with and actioning stakeholder concerns.
    • Build and maintain contact with customers to promote organisational products and services.
    • Executes activities to ensure customer service delivery that meets or exceeds customer expectations aligned to Treating the Customer Fairly (TCF) principles.

    Finance

    • Adhere to specified standards, policies and procedures to prevent potential losses/wastage.

    Learning and Growth

    • Contribute positively to own area-specific knowledge improvement.

    Governance

    • Comply to set governance and compliance procedures and processes related to an area of work and continuously identify, rectify and escalate risks where necessary.

    go to method of application »

    Branch Manager : Mpumalanga

    Purpose

    • To plan, manage and monitor the implementation of branch management activities and processes in order to deliver on approved operational plans in an effective and efficient manner.

    Minimum Experience

    • 3 - 5 years experience in a similar environment, of which 1 - 2 years at junior management level

    Minimum Qualifications

    • Bachelor`s Degrees and Advanced Diplomas [NQF Level 07] in Generic Management

    Additional Minimum Qualifications

    Outputs

    Process

    • Develop market position through the identification of target markets, building relationships and negotiating and closing business deals.
    • Plan for, manage and ensure the effective administration of area related support services in alignment with team and individual performance objectives.
    • Manage business retention through the application of various sales techniques such as rate negotiations, product comparisons and changing perceptions.
    • Ensure customer understanding of org. brand messages, products and services in order to facilitate messages appropriately and successfully.
    • Manage branch operations.
    • Accountable for maintaining quality, service and outputs related to a work area, ensuring compliance with set policy, procedures and standards.
    • Proactively identify operational problems, determine cause and effect, select and implement the best solution to solve problems based on previous experience and understanding of the context.
    • Plan for and organise multiple work activities for team execution by assigning priorities against the set framework in light of the specific situational context.

    Customer

    • Manages to ensure service excellence in support of Treating the Customer Fairly (TCF) principles to build positive relationships and creates opportunities for exceptional service delivery.

    Finance

    • Identify solutions to enhance cost effectiveness and increase operational efficiency.
    • Compile a budget aligned to the operational or area specific delivery of plans; monitor and report on variances and make sure that planned objectives are reported, escalating any deviations.

    Learning and Growth

    • Manage teams within the context of defined processes, set required performance parameters and act as technical coach where required.
    • Schedule, allocate and effectively manage human resources within own area of responsibility in line with specified and specific constraints or parameters.

    Governance

    • Create awareness to ensure the effective implementation of changes in policy, laws, regulations and associated industry practices.
    • Implement and utilise risk, governance and compliance policies and processes effectively, to identify and manage risk exposure.

    go to method of application »

    Branch Manager: Bellville

    Purpose

    • To plan, manage and monitor the implementation of branch management activities and processes in order to deliver on approved operational plans in an effective and efficient manner.

    Minimum Experience

    • 3 - 5 years experience in a similar environment, of which 1 - 2 years at junior management level

    Minimum Qualifications

    • Bachelor`s Degrees and Advanced Diplomas [NQF Level 07] in Generic Management

    Additional Minimum Qualifications

    Outputs

    Process

    • Develop market position through the identification of target markets, building relationships and negotiating and closing business deals.
    • Plan for, manage and ensure the effective administration of area related support services in alignment with team and individual performance objectives.
    • Manage business retention through the application of various sales techniques such as rate negotiations, product comparisons and changing perceptions.
    • Ensure customer understanding of org. brand messages, products and services in order to facilitate messages appropriately and successfully.
    • Manage branch operations.
    • Accountable for maintaining quality, service and outputs related to a work area, ensuring compliance with set policy, procedures and standards.
    • Proactively identify operational problems, determine cause and effect, select and implement the best solution to solve problems based on previous experience and understanding of the context.
    • Plan for and organise multiple work activities for team execution by assigning priorities against the set framework in light of the specific situational context.

    Customer

    • Manages to ensure service excellence in support of Treating the Customer Fairly (TCF) principles to build positive relationships and creates opportunities for exceptional service delivery.

    Finance

    • Identify solutions to enhance cost effectiveness and increase operational efficiency.
    • Compile a budget aligned to the operational or area specific delivery of plans; monitor and report on variances and make sure that planned objectives are reported, escalating any deviations.

    Learning and Growth

    • Manage teams within the context of defined processes, set required performance parameters and act as technical coach where required.
    • Schedule, allocate and effectively manage human resources within own area of responsibility in line with specified and specific constraints or parameters.

    Governance

    • Create awareness to ensure the effective implementation of changes in policy, laws, regulations and associated industry practices.
    • Implement and utilise risk, governance and compliance policies and processes effectively, to identify and manage risk exposure.

    Method of Application

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