New Jobs at Rand Water

Minimum Requirements

• Grade 12 or Equivalent (N3 Certificate)
• Blue Drop Requirements: Water Treatment Learnership will serve as an advantage
• 1 year cleaning experience will serve as an advantage.

Primary Duties

• Maintain cleanliness on all plant.
• Clean section of plant as allocated to him.
• Report unsafe conditions or acts.
• Assist Process Controller in putting pumps on load/taking pumps off load.
• Open or close of suction and delivery valves.
• Take water samples
• Manual operation of pipeline isolating valves.
• Unloading of chlorine drum.
• Unloading of ammonia
• Related Cleaning experience will serve as an advantage.

Knowledge

• Water Purification exposure will serve as an advantage.
• On the job Training is provided.

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Minimum Requirements

• Minimum Education: Honours degree in business administration,marketing or finance (NQF level 8) 
• Desired Education : MBA/MBL degree will be an added advantage (NQF level 9) 
• Minimum Experience: At least eight years’ management experience in the water sector

Primary Duties

• Effective overall management of the full range of Customer Service and customer relationship activities within Rand Water in line with customer needs
• Coordinating tariff consultation processes with customers and stakeholders in line with MFMA and PMFA
• Ensuring that bulk water supply contracts are in place (Valid) for all customers, and also the effective management and servicing of those contracts
• Ensuring that Rand Water’s key strategic objectives of Customer Service Orientation is upheld throughout the organization.
• Acting as front end interface with customers for the organisation. Retain, develop and revitalise existing customer relationships/partnerships and explore and acquire new business opportunities
• Conducting customer’s satisfaction surveys
• Managing customer payment and taking corrective action against defaulting customers in line with the Rand Water Credit Management Policy, MFMA, PMFA, Intergovernmental Relations, Bulk Water Supply Contract and PAJA
• Reduce debtor days in line with Rand Water’s corporate key performance indicators by ensuring that all customers pay within the contractual period
• Commission, harness and interpret research from internal and external sources – particularly in terms of understanding customer needs and market research for products and services
• Co-ordinate and align the department’s initiatives & programmes with other relevant programmes within Rand Water
• Facilitate Water Services Forum and evaluate their impact
• Coordinating sales and demand projections
• Over see that customer service teams and attend to customer requests satisfactorily
• Develop budgets for approval and monitor expenditure against budgets
• Performance management by aligning strategic objectives with deliverables of key account management and managing resources (people and money) in the department

Knowledge

• Knowledge of the water supply services market and competitors’ key dynamics
• Proficient in all Microsoft applications as well as CRM software

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Minimum Requirements

• NQF8 (4 years’ post matric tertiary qualification at a University / University of Technology) in Biochemistry, Chemical Engineering, Chemistry, Water Care, Water Utilisation, Microbiology or Public Health.
• 3-5 years postgraduate work experience in water quality management systems in the water services industry.
• A valid driver’s licence.

Additional requirements and experience:

• Understanding of ISO 9001, ISO 22000
• Understanding auditing of water supply systems
• Understanding and Implementation of a Water Safety Planning.
• Understanding the requirements of Blue Drop and IRIS.

Primary Duties

• Participate in auditing, optimisation and implementation of an integrated water quality management system for the entire water supply chain (catchment, production, bulk and retail distribution) by incorporating and applying principles of international water safety planning. Aspects will include, but are not limited to:
• water quality guidelines and standards
• water quality monitoring programmes
• water quality risk registers
• water quality management procedures and incident protocols
• Identify legal requirements and plan compliance measures taking cognisance of the Water Services Act and related regulations, National Water Act, SANS 241, Blue Drop requirements, National Water Resource Strategy, etc.

Knowledge

Understanding of:

• the drinking water supply chain
• water treatment processes
• the water industry
• water legislation and regulations
• water safety planning principles
• monitoring programmes
• risks management in the entire drinking water supply chain
• water quality management principles, procedures and incident management protocols
• Blue Drop Requirements and IRIS
• ISO 9001, ISO 22000,