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  • Posted: Jan 3, 2025
    Deadline: Not specified
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    TFG (The Foschini Group) is a South African fashion lifestyle retailer & comprises of 22 fashion forward brands. Our range includes some of the leading fashion, home wear, sportswear, cellular and jewellery brands in the country, as well as a host of innovative financial services. TFG comprises of the following 22 exciting retail brands; @home, @homelivi...
    Read more about this company

     

    Sales Associate (40hr) - Totalsports - Kuruman

    Responsibilities:  

    • Being an ambassador for our brand and offering amazing customer experience. 
    • Exceed customer expectations by identifying and providing them with the best possible solutions. 
    • Actively keeping track of sales performance against target. 
    • Selling a diverse product range and keeping up to date with the latest décor and fashion trends. 
    • Searching out opportunities for making new sales. 
    • Assist with replenishing of stock to ensure the store is ready for our customers at all times. 

    Qualifications & Experience: 

    • Grade 12 (Matric) 

    Skills:  

    • Passionate about people is a must. 
    • Target driven and experience focused. 
    • Good verbal/ written communication skills
    • The ability to multi-task in a fast-paced environment 
    • The ability to work independently 
    • The ability to take initiative 
    • A high level of attention to detail 
    • Builds Customer Loyalty
    • Customer Service Delivery
    • Navigates Customer Challenges
    • Negotiation & Selling

    go to method of application »

    Operations Manager (Procurement Enablement)

    Key Responsibilities:

    • Lead, manage, and develop a team of support consultants and a service training lead, ensuring succession planning and professional growth. 
    • Manage and ensure effective adherence to supplier compliance requirements, including, VAT, SARS clearance, B-BBEE, and company registration validation and PAYE assessments.
    • Oversee the annual updates of supplier compliance documents, ensuring alignment with TFG and legislative requirements. 
    • Lead continuous process improvement initiatives, focusing on compliance, process simplification and user experience on the Coupa procurement system. Align the service ticketing processes and catalogue accordingly.
    • Implement effective quality assurance controls and perform remedial actions according to agreed standards, ensuring high-quality service delivery. 
    • Provide excellent operational support to business users and suppliers, ensuring adherence to standards and delivery within SLA and quality requirements. Resolve issues across multiple parties. 
    • Maintain up-to-date training materials and SOP resources, including reference materials for suppliers and business users. 
    • Provide effective, fit for purpose training to new suppliers, new users within existing suppliers, new TFG users, and users undergoing system changes. 
    • Support the System Management team with testing for Coupa releases and ongoing configuration changes, ensuring user requirements are considered and appropriate user change management communication is in place. 
    • Drive collaboration efforts across NMP Enablement & Central Finance, providing input and executing activities to improve business user and support service departments behaviour. 

    Qualifications and Experience:

    • Relevant tertiary qualification in Operations Management, Business Administration, or related field. 
    • 5-8 years of experience in a similar operations leadership or supplier governance role, preferably in a financial or procurement environment.
    • Strong knowledge of supplier compliance, procurement processes and systems (Coupa experience is advantageous). 
    • Experience in management of service delivery standards, training and development. 
    • Strong background in continuous improvement, process simplification, and quality assurance. 

    Skills: 

    • Strong communication and interpersonal skills, capable of liaising with internal teams and external suppliers. 
    • Excellent organizational skills and attention to detail. 
    • Ability to manage and execute complex activities with multiple stakeholders. 
    • Proficient in Microsoft Office, including PowerPoint and Excel. 
    • Ability to adapt to changing priorities and requirements in a fast-paced environment.
    • Systems experience in a procurement or financial function

    go to method of application »

    Furniture Manager (40hr) - @Home Livingspace - Bedford Centre

    Responsibilities:  

    • Leading the store team by being a Brand Ambassador who represents the brand and builds guest loyalty 
    • Deliver exceptional guest experience by implementing and monitoring our guest  experience strategy and standards within the store 
    • Achieving store results by driving  and ensuring achievement of turnover, new accounts and rewards programmes 
    • Effectively managing the stock and minimising in-store risk   

    Qualifications: 

    • Grade 12 (Matric) 
    • Proven experience operating at a leadership level. A leader who develops, inspires, motivates and drives a high performing team 

    Skills: 

    • Builds Customer Loyalty
    • Customer Value Management
    • Customer-Focused Approach
    • Effectively Presents Solutions
    • Initiates Compelling Sales Conversations
    • Knows the Buying Influences
    • Leverages Digital Communications with Customers
    • Manages Resistance
    • Managing the Sales Process
    • Navigates Customer Challenges
    • Negotiation & Selling
    • Planning & Organizing
    • Policy & procedures
    • Strategic Sales Planning
    • Leadership
    • Customer Service Delivery

    Method of Application

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