The Mr Price Group (MRPG) is a fashion value retailer, selling predominantly for cash. The Group retails Apparel, Homeware and Sportsware and is one of the fastest growing retailers in South Africa. Our History: 1885 - The first John Orrs store opens 1934 - The first Hub store opens 1952 - John Orrs is listed on the JSE 1967 - Acquisition of two Miladys s...
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JOB DESCRIPTION
A Store Manager will lead a team of passionate associates in maximizing store sales/turnover, ensuring the stock loss benchmark is maintained and managing the administration of the store.
RESPONSIBILITIES
- Promote sales.
- Manage stock, and control expenses to meet business targets.
- Achieve and/or exceed the required targets that are set out for the store.
- Use store resources effectively to maintain the productivity of the store.
- Encompass a thorough knowledge of stock and management of policies and procedures.
- Act as the custodian of all company policies and procedures to ensure standards are met.
- Assume accountability for the management and the training of all staff.
- Maintaining the company culture by treating staff in a respectful and professional manner.
- Ensure all interaction with customers results in an above-average customer service level.
- Monitor the cleanliness and hygiene store and staff accordingly to ensure that it adheres to the relevant laws and company standards.
QUALIFICATIONS
- Matric / Grade 12, Mathematics an advantage
- 2 years’ experience in a Retail Store Management or Assistant Store Manager role preferably in a similar retail environment.
- Excellent business English, both verbal and written
go to method of application »
JOB DESCRIPTION
Lead and manage the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.
RESPONSIBILITIES
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans, etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the overall maintenance of the stockroom to meet housekeeping standards.
- Authorize write-offs, breakages, recalls, and returns.
Sales Growth & Profitability:
- Analyse sales & profitability reports in-store to collaborate with management on required operational action plans, increase sales performance, and monitor store expenditure.
- Review and keep abreast of in-store product performance to provide feedback to the support center and enhance sales.
- Identify and propose new opportunities to increase sales and brand awareness. This may include in-store marketing, competitor shopping, partnering/participating in local events, and driving new accounts/memberships per targets (if applicable).
Risk Management:
- Conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS reports, health & safety standards, weekly hanger counts, security, etc.) to ensure and enforce overall compliance with policies and procedures.
Customer Experience Management:
- Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping, etc.) to meet customer service standards.
Leadership & Development:
- Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
- Identify & drive training, coaching, and development needs with a focus on talent management and succession planning.
- Recruit, administer & manage performance in accordance with company policies and procedures.
QUALIFICATIONS
- Grade 12
- 3 Years’ of Store or Assistant Store Management experience preferably in a similar style of retail store.
- Sales & service management.
- Budgeting.
- You are proficient in MS Office
- Communication skills.
- Retail trade.
- Brand, customer & product understanding.
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JOB DESCRIPTION
Support store management in the daily operations of a store to ensure that the overall objectives, store targets, and customer service standards are met & exceeded.
RESPONSIBILITIES
- Sales & Customer Experience Management:
- Drive sales through the implementation of customer experience processes (through execution of business instruction letters, markdowns, repricing, promotions, customer experience plan, visual standards & customer feedback, etc.) to meet customer service standards and achieve sales targets. This includes new account/membership targets
- Team Management:
- Assist in driving the team within a store to achieve store KPIs and operational strategy in line with company values. Provide ongoing coaching & mentoring to enable and up-skill store associates (e.g. product knowledge)
- Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans, etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the general maintenance of the stockroom to meet housekeeping standards.
- Risk Management:
- Assist with compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS (Point of Sales) reports, health & safety standards, weekly hanger counts, security, etc.) to ensure and enforce overall compliance to policies and procedures.
QUALIFICATIONS
- Grade: 12
- 1-2 Years' experience in retail.
- 1-2Years experience in a supervisory role
- Sales & service management.
- Computer literacy.
- Communication skills.
- Retail trade.
- Brand, customer & product understanding.
go to method of application »
JOB DESCRIPTION
Lead and manage the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.
RESPONSIBILITIES
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans, etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the overall maintenance of the stockroom to meet housekeeping standards.
- Authorize write-offs, breakages, recalls, and returns.
Sales Growth & Profitability:
- Analyse sales & profitability reports in-store to collaborate with management on required operational action plans, increase sales performance, and monitor store expenditure.
- Review and keep abreast of in-store product performance to provide feedback to the support center and enhance sales.
- Identify and propose new opportunities to increase sales and brand awareness. This may include in-store marketing, competitor shopping, partnering/participating in local events, and driving new accounts/memberships per targets (if applicable).
Risk Management:
- Conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS reports, health & safety standards, weekly hanger counts, security, etc.) to ensure and enforce overall compliance with policies and procedures.
Customer Experience Management:
- Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping, etc.) to meet customer service standards.
Leadership & Development:
- Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
- Identify & drive training, coaching, and development needs with a focus on talent management and succession planning.
- Recruit, administer & manage performance in accordance with company policies and procedures.
Innovation:
- Implement Innovation initiatives from Head Office to delight our customers and improve in-store processes.
QUALIFICATION
- Grade: 12
- 3-4 Years’ experience in a store /retail management experience
- 3 - 4 Years sales & service management.
- Budgeting.
- Computer literacy.
- Excellent Communication and interpersonal skills.
- Retail trade.
- Brand, customer & product understanding.
- Strong business acument and problem - solving skills
- A passion for home decor and design
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JOB DESCRIPTION
We are seeking a dedicated professional to support our Supply Chain and Merchant teams by managing administrative and reporting tasks related to both new and existing suppliers. In this role, you will oversee the direct import process to ensure timely and complete delivery of products, thereby contributing to our sales objectives. If you have a keen eye for detail and a passion for efficient supply chain management, we invite you to join our dynamic team.
RESPONSIBILITIES
Supplier onboarding and management
- Onboard and manage new supplier accounts to ensure divisional requirements are met.
- Support and educate suppliers on compliance, in order to assist them in adhering to the requirements.
Shipment Management
- Communicate weekly delivery updates to the merchandise teams, in order to keep them informed and to be able to apply solutions where required.
Direct Imports Management
- Managing secondary cost and seasonal factor calculator
Administrative Duties
- Capture required data for support teams
Compliance & Training - CSR
- Ensure supply chain is monitored and evaluated and provide clear regular overviews to vendors of their compliance status and corrective action plans.
- Ensure all factories are compliant under the four pillars (Labour Standards, Health and Safety, Environment, business ethics) and are abiding to legal business compliancy
- Constant communication with suppliers and their factories. Feedback to merchandise, sourcing and ethical trade team on risk profiles and trends in supply base where necessary.
- On occasion, conduct factory visits with sourcing team to establish social compliance and production capabilities of potential new suppliers. Development of corrective action plan with supplier based on factory audit. Monitoring of issues raised to ensure closure within agreed timeframes. Management of on-boarding documents and process together with sourcing team. uploading of social audits and CAPS (Corrective Action Plans) on the share drive.
- Keep abreast of international compliance standards and testing processes to maintain overall compliance in the following areas (Labour Law, Health and Safety, Environment and business ethics).
- Raise the level of awareness of responsible sourcing with roll out of ethical buying training across the divisions.
- Conduct training workshops for suppliers to address issues of non-compliance and visibility. Provide practical guidance and training for suppliers on driving sustainable improvements.
QUALIFICATIONS
- Relevant degree or diploma in Supply Chain, Logistics or Retail
- 2 or more years working in a similar role
- Supply chain and logistics knowledge.
- Effective communication. Attention to detail. Deadline driven and Excel proficient
- Imports and Exports. Business acumen
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JOB DESCRIPTION
- An Assistant Manager is accountable for relieving the Store Manager in their absence and assists in maintaining company standards of housekeeping, merchandising, shrinkage control, discipline, and security.
RESPONSIBILITIES
- Banking of money
- Relieve store manager
- Maintain company standards of housekeeping, merchandising, shrinkage control, discipline, and security
- Ensure compliance of all company procedures
- Assist store manager in management of staff
- Ensure front end controls are in place
- Oversee the cash office
- Minimize stock loss Customer Service
- Introduce sales initiatives to reach store targets
QUALIFICATIONS
- Matric / Grade 12 (Mathematics an advantage) or NQF Level 4
- Previous experience managing people
- Previous experience managing a department
- Previous clothing retail experience would be highly advantageous
- Strong communication skills
- Strong admin skills
- Decision maker
- Organizational skills
- Planning
- Maintain productivity
- Leadership
- Enthusiastic
- Ethical and great integrity
- Honesty
- Proactive
- Self-motivated
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JOB DESCRIPTION
Support and assist the store manager in managing the daily operations of a Mr Price Money Cellular Store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.
RESPONSIBILITIES
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the overall maintenance of the stockroom to meet housekeeping standards.
- Assist with authorising write offs, breakages, recalls, OBF (out of box failures), cellular repairs and returns.
Sales Growth & Profitability:
- Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
- Monitior, review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
- Keep abreast of new opportunities to increase sales and brand awareness. This may include: in-store marketing, competitor shopping.
- Drive credit, Insurance , Mobile and Cellular performance to achieve the agreed budget.
Risk Management:
- Assist the store manager to conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO reports, POS reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.
Customer Experience Management:
- Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.
Leadership & Development:
- Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
- Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
- Recruit, administer & manage performance in accordance with company policies and procedures.
QUALIFICATIONS
- NQF level 4 (Grade 12) or equivalent.
- 3 Years' Experience in Retail (Management Experience Advantageous).
- Understanding of Sales & Service Management.
- Budgeting Skills.
- Computer Literate.
- Good Communication Skills
- Understanding of Retail Trade.
- Brand, customer service , cellular, mobile, new accounts, and insurance product understanding
- Please note: All applicants must be fully vaccinated against COVID-19 at the time of application or if necessary, undertake, to receive a second vaccination in accordance with Company policy, before permanent employment is confirmed.
go to method of application »
JOB DESCRIPTION
A Store Manager will lead a team of passionate associates in maximizing store sales/turnover, ensuring the stock loss benchmark is maintained and managing the administration of the store.
RESPONSIBILITIES
- Promote sales.
- Manage stock, and control expenses to meet business targets.
- Achieve and/or exceed the required targets that are set out for the store.
- Use store resources effectively to maintain the productivity of the store.
- Encompass a thorough knowledge of stock and management of policies and procedures.
- Act as the custodian of all company policies and procedures to ensure standards are met.
- Assume accountability for the management and the training of all staff.
- Maintaining the company culture by treating staff in a respectful and professional manner.
- Ensure all interaction with customers results in an above-average customer service level.
- Monitor the cleanliness and hygiene store and staff accordingly to ensure that it adheres to the relevant laws and company standards.
QUALIFICATIONS
- Matric / Grade 12, Mathematics an advantage
- 2 years’ experience in a Retail Store Management or Assistant Store Manager role preferably in a similar retail environment.
- Excellent business English, both verbal and written
go to method of application »
JOB DESCRIPTION
The purpose for the role is to conduct analyses and studies to support management in developing, recommending and administering effective compensation and benefits programmes in accordance with the organisation's reward strategy, philosophy & policies.
To compile, structure and analyse people data to make conclusions that help streamline all people related processes, how to store and process data, as well as to partner with the Divisional and Group People Managers by ensuring that they are updated on people issues, concerns and solutions by analysing relevant people information data and make recommendations based on insights and predictive analysis.
RESPONSIBILITIES
Total Remuneration Benchmarking & Analysis:
- Participates in total remuneration surveys, model salary increases, collect internal and external data to input into the development of salary structures & ensure a competitive posture in the relevant market(s). Studies and analyses compensation programs for local nationals and/or international personnel to provide input into managerial decisions about the organisation's compensation and benefit programmes.
Remuneration Analytics:
- Identifies remuneration data patterns & trends to report on/provide insights that enhance business decision making capability & planning. Identifies areas of improvement & recommends enhancements to policies to ensure organisational competitiveness to the market.
Project Support:
- Data analysis and support on projects. Scope dependent on project and tasks allocated within the project plan.
Collaboration:
- Effectively collaborate with Stakeholders and other functions/departments to drive and deliver on business objectives.
Data Accuracy:
- Monthly validation of data based on agreed principals.
- Ensure the information stored in the database/people data warehouse is up-to-date and accessible for use.
- Where necessary, make recommendations and implement continuous improvements to processes and data structures.
Reporting:
- Analyse data and report trends by performing statistical analysis on the data for better decision making.
- Assist Group HR departments by providing data analysis according to specific requirements.
- Contribute towards Group HR strategic reporting.
- Engage with Business to develop meaningful remuneration dashboards and comparative ratio reports.
- Ensure that at all times data, information and analysis emanating from the Reward team is timeous and accurate.
Data Modelling & Visualisation :
- Understanding source systems to model data with conformed measures in support of the HR Strategy.
Support and Maintenance:
- Make necessary enhancement to the reports and reporting techniques based on business requirements.
- Prepare/update detailed documentation on processes, knowledge guides for the benefit of future HR Analysts
- Updating and maintain existing dashboards
Governance:
- Ensure that data governance is adhered to at all times
- Ensure that POPIA requirements are followed when using people data.
- Implement Data Management processes and principles when handling data.
QUALIFICATIONS
- Degree or Diploma in Human Resources Management or related field. Computer Science or Statistics and Finance qualification will be an added advantage.
- 3+ years as human resources generalist or other HR specialist fields
- 1 year in Data Analytics
- Advanced Excel and Data Analytics Skills.
- Basic understanding of Human Capital Management systems, Payroll systems and Microsoft Office Suite
- Experience with business intelligence tools such as Tableau & Power BI
- Added advantage payroll report writing (SQL)
- The ability to understand, interpret and communicate People insights and HR objectives in a clear and concise manner (ability to generate a story using data and visualisations).
- Added advantage retail exposure
- Continuous improvement mindset
- Stay current with industry trends and best practices in business intelligence, data analysis, and data visualization techniques
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JOB DESCRIPTION
- We’re looking for a dynamic, talented Brand Manager with experience in digital & traditional marketing to join our Brand team. If you’re an innovative thinker with a passion for developing marketing campaigns plus you’ve got attention to detail, communication skills and the ability to juggle many balls at once, this is the role for you!
RESPONSIBILITIES
- Execute retail merchandising & promotional marketing plans and operational functions to company standards.
- Develop top-line strategies tailored to meet objective of campaigns.
- Brief designers and copywriters on all marketing collateral.
- Manage multiple omni-channel campaigns across departments.
- Track that budgets for each project are managed efficiently.
- Analyze campaign data and compile reports.
- Engage & manage stakeholder expectations.
QUALIFICATIONS
- A relevant Marketing or brand degree or diploma
- A minimum of 4 - 5 years’ experience in a Marketing position, preferably in a retail environment
- Experience in conceptual and operational elements required to drive successful campaigns.
- Solid understanding of core marketing principles
- Good understanding of social media and digital marketing
- Can work and think strategically.
- High energy level and must have a passion for fashion.
- Advanced communication (written and verbal), strong numerical ability, organizational, and problem-solving skills.
- Strong interpersonal skills, including effective presentation and listening skills.
- High proficiency in Microsoft Excel, Word, PowerPoint and Outlook
- Attention to detail, Ability to prioritize and multi-task.
- Ability to work in a fast paced environment.
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JOB DESCRIPTION
- Develop an astute preseason and in season online channel sales plan that meets the demands of the online customer maximising targeted sales and stock clearances.
RESPONSIBILITIES
Current trade:
- Monitor weekly sales and reforecast where necessary, feeding back variations to ecommerce planning manager and liaising with location planners
- Convert sales forecasts into in season stock supply needs and review against initial allocations. Liaison with location planner if allocations need to be adjusted to ensure efficient use of space.
- Ensure all items are received into fulfilment centre and monitor any merchandising issues in the onsite mega menu (not appearing online, in incorrect category etc) communicate with Ecommerce merchandising team any issues identified.
- Suggest weekly online promotions by reviewing category stock and sales data.
- Review DnF items across site to identify any issues that may need to be communicated to relevant location planner, monitor service levels to ensure optimum service offering
- Monitor the flow of inputs into the Ecommerce fulfilment centre
- Monitor the movement of stock across locations in the Ecommerce fulfilment centre
- Flush out slow-moving items and odds across the site
- Compile weekly trade report
- Execute a monthly trade summary
- Execute a monthly ZBP accounting for Missed opportunities. Communicate ZBP plans with location planners and MOM by floor set
Post-mortem and Strategy:
- Compile a detailed product post-mortem outlining performance against set plans, missed opportunities and lesson learnt for the Ecommerce business
- Communicate lessons learnt to product and location teams
- Align product Strategy Sales to total Ecommerce budget in line with business strategic growths and Ecommerce customer demands.
- Communicate Strategy sales to MOM and location planning team
Review
- Collaborate with Locations Teams on final review plans (with deviations to strategy) and ensure final numbers are in line with total Ecommerce Financial budgets/forecast.
- Communicate Review sales with MOM and location planning team
Stock allocations
- Monitor and update store OTS requirements by sub department. Identify any shorts/ overs in OTS against initial allocations.
- Communicate suggested allocations to make up demand with brand/portfolio location planner
- Ensure adequate stock of marketing items due to their higher demand over advertised periods
- Ensure Ecommerce fulfilment center is not overstocked and flush Odds and slow-moving items when necessary
Team
- Contribute proactively
- Respond to sales demand and supply
- Communicate and collaborate with location planners and MOM on all information regarding the demand and supply for the Ecommerce business.
QUALIFICATIONS
Education:
- A relevant Finance-related University Degree/Diploma Qualification
Competencies:
- Professionalism
- Out the box thinking
- Product and trade focused
- Reporting and analytical
- Positive behaviour in team
- Strong communication skills
Knowledge/ Skills:
- MRP merch planning process and systems
- Tableau and BI reporting
- Advanced Excel
- Strong numeracy skills
Method of Application
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