Open Jobs at PPS

Job Advert Summary

The role will be responsible to for the development and implementation of learning strategies, designs e-learning content and manages L&D Budget for Gemini division. 

Responsible to assess developmental needs for the division, deliver training and evaluated effectiveness. 

Responsible to administer, manage, organise and control the training process and function in order to drive customer engagement and delivery. 

Minimum Requirements
Qualification:

•  Bachelor’s degree or equivalent tertiary qualification  in Education or relevant field (CFP)
•  Registered Moderator with Inseta
•  A minimum of a NQF 6 Financial Services Related qualification.
•  ODETDP NQF 5 preferable 

Experience:

• A minimum of 5 -8  years L&D experience within financial industry
• Having a proven track record of e-learning techniques and financial skills
• Experienced in Facilitation and digital learning.
• Experience and knowledge around Workplace skills plan.
• Highly Desired: Project Management, Coaching & Facilitation skills.
• Proven ability to manage relationships, design and deliver training, and adapt to changing organizational needs.
• Computer literacy:  MS Excel, MS Outlook, MS Word, MS PowerPoint, Visio

Knowledge:

• In-depth knowledge and understanding of L&D framework and practices.
• Must be familiar with INSETA and related requirement.
• Must be fully conversant with INSETA, ETDP & related requirements · Computer literacy: MS Outlook, MS Word, MS Excel, MS PowerPoint, Visio.
• Knowledge and experience in Instructional Design Techniques
• Knowledge of current and emerging learning technologies
• Organisational Diagnostics & Intervention
• Leadership Development & Coaching
• Knowledge of drafting, compiling and submitting of WSP and ATR with SETAs. 

Duties and Responsibilities

• In collaboration with business stakeholders, develop and implement learning strategies and programs.
• Define and implement a strategic approach to digital Learning.
• Leads the design and creation of digital learning solutions, including high-quality learning content.
• Manage and maintain L&D budget.
• Develop, implement and submit Workplace skills Plan and ART with SETA
• Conduct in-depth statistical analysis of organisational skills development and training trends.
• Lead and drive customer engagement and delivery.
• Drive learning initiatives and assess the success of developmental plans.  
• In collaboration with internal and external stakeholders, drive seamless integration of new learning digital platforms in the business to maximise the end user experience.
• Develop, implement and maintain assessment and moderation framework and tools to enable accreditation of learners ensuring that SAQA principles of assessment and moderation are adhered to.
• Establishes best practices in content development, materials, media and testing, including creating the design templates.
• Incorporate  customer feedback in content design to ensure continued relevance and responsiveness to business and other customer needs.
• Facilitate learning and development interventions.
• Research industry leading trends and new technologies to enhance Leaning.
• Keep abreast of the external environment and ensure the digital astuteness continues within the business

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Job Advert Summary

Reporting to Senior Manager: Valuations, the role will be responsible for analysing risk evaluation data, coordinating, preparing, and performing actuarial analyses which are required when developing new products, projecting future results, and monitoring the experience of PPS insurance products. 

This role will provide exposure to how Mutual Insurers work, Regulatory Reporting, IFRS17 and SAM.

The role will also interact with other teams within the Actuarial Services department, as well as with other departments within the PPS Group, interact with the Head of Actuarial Function’s team and the Group’s external auditors.

Minimum Requirements
Education:

• Matric
• Completed University Degree majoring in Actuarial Science, honours is preferable.
• Making good progress with actuarial exams - AMASSA exam level preferable
• Good computer knowledge - MS Outlook, Excel and Word, PROPHET (actuarial software) knowledge is necessary. MS Power BI, SQL, and other relevant knowledge preferable

Experience:

• Must have at least 3 years of experience in the Life Insurance actuarial environment with a strong focus on Valuation and Reporting experience (SAM, IFRS4, EV), IFRS 17 preferable.
• Strong Technical experience with proven track-record of execution.
• Prophet and DCS experience preferable.
• SQL or other programming experience preferable - comfortable with working with large amounts data.
• Report writing experience.
• Regulatory reporting experience would be preferential.
• Key interest in developing a career in the valuation, balance sheet management and experience investigation.
• Experience with MS Power BI preferable.

Knowledge and Skills (maximum of 10):

• Knowledge of actuarial principles and retail insurance products
• Strong knowledge and background of the financial services industry
• Computer literate, strong Excel skills required, SQL skills would be of benefit
• Prophet knowledge and use
• Knowledge of MS Office 

Competencies (maximum of 8):

•  Attention to detail
• Excellent verbal and written communication Analytically minded 
• Strong interpersonal and intrapersonal skills 
• Analysis
• Strategic oriented
• Quality orientation
• Self-starter 
• Motivated and motivational 
• Teamwork
• Strong administration skills

Duties and Responsibilities

• Valuation of liabilities (IFRS17 & SAM), analysis & allocation of profits
• Assistance with the maintenance, improvement, documentation of systems, valuation processes for profits/liability calculations
• Responsible for contributing to changes and improvements to the valuation and analysis methodology where requires.
• Assistant with completion of valuator, statutory and ASISA returns.
• Compilation of management reports and special investigations from time to time
• Delivering efficient and consistent service and support to all internal and external clients, hence ensuring a quality interaction and relationship with all stakeholders.
• Contributing towards projects, initiatives, ad-hoc queries, and team initiatives
• Perform experience investigations for expenses, lapse, morbidity, and mortality in order to maintain and improve the assumption bases.

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Job Advert Summary
Reporting to Senior Manager: Business Analysis, the role will be responsible for creating solutions that meet the business needs within the asset management and performance reporting business functions. Review, interpret and analyse business rules and requirements for technical systems to ensure that quality solutions are delivered to business by means of business analysis artefacts against expected business outcome. Perform various business analysis tasks, connecting information, technology, processes, and business needs within your area of expertise to meet business requirements and objectives.

Provide support with performance and attribution analysis of all funds, portfolios, classes, benchmarks and composites as well as resolve ad hoc issues that may arise. Deliver projects and enhancements relating to asset management. Drive improvement of retail and institutional reporting structures as internal and external business requirements develop.

Minimum Requirements
Education:

• BSc or B Comm. IT degree (Essential/ advantageous)
• Business Design experience with solid understanding of Design Thinking
• Process Management in depth knowledge
• Experience in business analysis for 6 to 8 years and is confident in leading / guiding Business Analyst team – advantageous.
• Understanding of SAFe Agile / Agile
• Understanding of Systems development Life Cycles

Experience:

• 6 to 10 years working experience in a similar role.
• 5 to 10 years working experience in financial service industry.
• 4 years asset management experience working with performance reporting systems and data.
• Previous experience in Fund Administration and/or Wealth Management and/or Asset Management is essential.
• Must understand the flow of data between front-end and back-end
• Previous experience in performance reporting is highly beneficial.
• Experience as lead Business Analyst on multi-discipline software development teams
• Experience in participating in complex multi-team delivery models

Knowledge and Skills:

• In-depth knowledge of asset management operations and reporting.
• In-depth knowledge of the full end-to-end services, systems and processes
• Knowledge and ability to apply Business Architecture and Business Process Management principles.
• Proven knowledge of general business principles and practices, including financial and people management in a matrix structure.
• In depth knowledge of Process Management
• In depth knowledge of Business Analysis
• Understanding of Systems development Life Cycles
• Ability to implement and improve the competence of Business Analysis within Business Engagement
• Demonstrating the ability to lead and guide the completion of Business Analysis Artefacts, participate in the formulation of flexible Solution Designs, and produce Quality documentation
• Having had exposure in understanding business incidents, change and priority management
• AII exposure

Competencies:

• Able to navigate ambiguity and complexity
• Enabling and ensuring that team is customer focused whilst demonstrating detailed feedback to all stakeholders
• Able to maintain a professional demeanor under stress, is persistent and resilient
• Demonstrating problem solving and analytical skills
• Constructively engaging with Business Stakeholders to ensure that customer requirements are understood and providing innovative thinking
• Design thinking
• Team-work

Duties and Responsibilities

• Ability to implement and improve the competence of Business Analysis by demonstrating the ability to lead and guide the completion of Business Analysis Artefacts: Use cases, activity diagrams, sequencing diagrams, entity relationship diagrams, deployment diagrams, user-stories etc., participate in the formulation of flexible Solution Designs, and produce Quality documentation.
• Support the asset management operations and reporting functions with automation efforts.
• Support the asset management operations and reporting functions with data extracts and reporting requirements.
• Client, business and MIS report enhancements and development of new reports.
• Assess impacts to processes/systems by legislative/regulatory changes in the Industry.
• Act as the link and drive interactions between the client, development team and any third party throughout the development lifecycle.
• Responsible for the delivery of quality Business requirements specifications within the agreed timelines and customer requirements always visibly reflected in all business documents.
• Maintain business process management standards and procedures
• Oversee and track progress of all required Business Requirements to ensure that deliverables are not compromised.
• Demonstrating the ability to facilitate and guide the completion of Business Analysis Artefacts, participate in the formulation of flexible Solution Designs, and produce Quality documentation
• Constructively engaging with business stakeholders at an Executive level to ensure that the software development components of strategic business projects are executed as expected
• Ensure that a structured work approach is adopted using quality, governance and customer service as the top of mind business requirements practices 
• Ensure that thought leadership, guidance, direction, quality and best practices are adopted in the eliciting of Business Requirements and or in the completion of business research. 
• Ensure that a consistent methodology and business requirements framework is adopted when interacting with all business and or technology partners in the formulation of business solutions.  
• Understanding IT dependencies and inter – dependencies ensuring that the end to end business value chain is not compromised
• Understanding the IT landscape to ensure that solutions designed are not in conflict with the IT architecture

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Job Advert Summary
This role reports to the Executive Underwriter. The Senior Life Underwriter is responsible for underwriting life, disability, critical illness, sickness and permanent incapacity cover within agreed underwriting authority limits.

The incumbent will deal with technical and complex underwriting queries and/or complaints providing an excellent service offering. A close relationship with Research & Development to support interdepartmental and wider organizational goals.

Incorporated in the role will be a meaningful contribution to the claims team in the assessment and management of long-term Sickness, Permanent Incapacity and Disability claims. The role will transfer specialist claims knowledge, in-depth process knowledge and client centric principles. This will include imparting experience in forensic and external relationships with key industry players in the preventon and investigation of fraud and related criminal activity.

Minimum Requirements
Education:

• Financially / Medically aligned degree, e.g. Nursing, BCOM, BSC or a three (3) year related diploma

Experience:

• 10+ years underwriting experience in long term insurance
• 10+ years insurance industry experience

Knowledge and Skills:

• Sound medical & life assurance knowledge
• Fluent in English both written and verbal
• Good computer knowledge - MS Outlook, Excel and Word are necessary
• Must have a mature, disciplined and driven personality
• Ability to work independently as well as being a good team-player with excellent interpersonal skills
• Deadline/target driven, with ability to work under pressure
• Logical and analytical
• Technical knowledge and experience with technology relative to industry.
• Demonstrates the ability to understand and interpret key technology platforms relative to PPS
• Excellent understanding of current and emerging technological trends

Competencies:

• Must use underwriting initiative and discretion in decision making
• Communication skills. Have a skill set that includes good levels of communication (both written & verbal up to senior & executive level), negotiation, analytical and numerical skills
• Planning and organizing
• Attention to detail
• Client centricity
• Resilience
• Complex problem solving
• Adapting and responding to change

Duties and Responsibilities 

Process optimization and efficiencies

• The successful candidate will be responsible for underwriting life, disability, critical illness, sickness and permanent incapacity cover within agreed underwriting authority limits.
• To underwrite cases within the agreed service level agreements.
• Candidate must be willing to work under pressure and within agreed service levels.
• Responsible for achieving and maintaining standards in underwriting Life
• Provide constructive feedback to underwriting manager/underwriter regarding matters arising
• Assess and authorise cases specific underwriting cases.
• Responsible for financial underwriting to ensure accurate financial underwriting decisions.
• Participation in projects to improve departmental service-owning your role in the project and completing tasks as required by providing input.
• Contributing to the clams department. Specifically within the role of fraud and related crtiminal activity prevention.

Risk and Compliance

• Adhere to internal SLA's to ensure operational efficiency and achievement of agreed customer service standards
• Proficient in the assessment and management of underwriting decisions
• Must understand the underwriting environment and general protocols and processes
• Ensure adherence to regulatory and compliance requirements
• Proactive and effective responsiveness to issues regarding fraud, related criminal activity and the prevention thereof.

People and Culture

• Checking and Authorization of underwriting decisions in terms of published delegation of authority.
• Collaboration with relevant stakeholders: Research & Development, Member Services and Intermediary Services
• Deal with Arbitration and Ombudsman cases and collaborate with other stakeholder during the Complaints process
• Contribute and assist to review processes and protocols where required to assist in PPS’ delivery of quality underwriting decisions
• Forge strong working relationships with stakeholders

Knowledge Champion 

• Provide guidance and support to junior underwriters
• Empower team members with transfer of knowledge, be the Underwriting Team SME
• Ensure that own knowledge is kept abreast with industry & regulatory information and changes through various internal and external information sources
• Provide technical information and support
• Referring cases to Reassurers
• Underwriting Life, TPD, Critical Illness and IP cover
• Discussing Counter offer letters with Financial Advisors
• Provide information and support regarding fraud and related criminal matters.

Coaching & Feedback

• Support Managers and Learning and Development to identify learning objectives; implement training interventions and create development plans.
• Support active learning plan for onboarding of new employees and constant learning for all employees through coaching and other interventions.

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Job Advert Summary
Scrum Masters are servant leaders and coaches for an Agile Team who help educate the team in Scrum, Kanban, and SAFe, ensuring that the agreed Agile process is being followed. Scrum Masters help remove impediments and foster an environment for high-performing team dynamics, continuous flow, and relentless improvement.

The Scrum Master primary responsibility is assisting the self-organizing, self-managing team to achieve its goals by teaching and coaching team practices, implementing and supporting SAFe principles and practices, identifying and eliminating impediments, and facilitating flow.

Scrum Masters work with the extended Scrum Master community, including SAFe Program Consultant, Release Train Engineer, Product Owners and Architecture to increase the effectiveness of SAFe across the enterprise.

• Minimum Requirements
• Education:
• Bachelor’s degree or Diploma in Computer Science or Information Science or Information Technology
• Certified Scrum Master (SAFe Scrum Master, Scrum Alliance)

Experience:

Essential

• 1 - 3 years’ experience leading teams as a Scrum Master in an Agile environment in IT, Financial Services or Consulting.

Preferred

• Experience as part of an Agile software delivery team as a Business Analyst, Product Owner, Agile Project Manager.

Knowledge and Skills (maximum of 10):

• Group facilitation approaches
• Good knowledge of servant leadership
• Scrum/Agile software development methodologies
• Software development
• Coding and designing
• Business Process and Analysis
• Product backlog understanding and management
• User stories knowledge

Duties and Responsibilities 

Facilitation, Coordination, Problem Solving, Continuous improvement, Maintaining Quality, Coaching.

Facilitates events and the team’s progress toward team goals

• The Scrum Master is trained as a team facilitator and is continuously engaged in challenging the old norms of development to improve performance in the areas of quality, predictability, flow, and velocity. They help the team focus on creating increments of value each iteration and achieving daily and Iteration Goals in the context of the current Program Increment (PI) Objectives.
• Facilitates team events, including (where applicable) the Daily Stand-up, Iteration Planning, Iteration Review, and Iteration Retrospective ensures they are productive and kept within the timebox.
• Assists the team in preparation for key activities, including PI Planning, System Demos, and the Inspect and Adapt.

Coordinates with other teams

• The Scrum Master supports the team’s efforts to continuously improve communications and relationships with other teams. They frequently represent the team in the Scrum of Scrums (SoS), helping the team remain aware of opportunities to engage and improve program effectiveness (see Program Increment for more details).
• They also often help the team build effective relationships> with the System Team, User Experience, Architecture, and Shared Services.
• It is important to note, however, that the responsibility for inter-team coordination cannot be delegated entirely to the Scrum Master; every team member shares responsibility in that regard.

Problem Solving

• Many blocking issues will be beyond the team’s authority or may require support from other teams.
• The Scrum Master supports the team in addressing and eliminating these issues to improve the likelihood of achieving the objectives of the Iteration.

Continuous improvement

•  Helps the team improve and take responsibility for their actions; facilitates the team retrospective. Teaches problem-solving techniques and helps the team become better problem-solvers for themselves.
• Focuses on ever-improving team dynamics and performance and coaches the team in self-management.
• Helps the team resolve interpersonal conflicts and challenges and identify opportunities for growth.
• Escalates people problems to management where necessary, but only after internal team processes have failed to resolve the issue; helps individuals.

Maintaining Quality

• Fosters the culture of technical discipline and craftsmanship that is the hallmark of effective Agile teams.

Coaching

• The Scrum Master supports the overall adoption of SAFe across the enterprise by coaching stakeholders and other non-agile teams on effective interactions with agile teams, participating in the Scrum Master Community of Practice, and supporting the organization’s SPCs.
• The Scrum Master works with other Scrum Masters and stakeholders to help the team contribute towards improving the overall development Value Stream.

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Job Advert Summary

• This key focus of the Member Socialisation Lead Warmer role is to generate leads for A & D from various external sources. Lead Generation: be responsible for generating and nurturing leads for the organization using different marketing channels

Minimum Requirements
Education: 

• Matric (Grade 12).
• Bachelor’s degree with relevance to Finance, Financial Planning, Investment Management preferable.
• RE 5 and FAIS accredited and compliant

Experience:

• 1 to 3 years’ experience in an outbound sales call centre within the financial services environment.
• 3 years leads generation experience with a proven track record.
• Previous sales experience with a proven track record would be advantageous 

Knowledge and Skills: 

• Intermediate knowledge of the Life Assurance or Financial Services Industry.
• Knowledge (and skill) in how to successfully influence and persuade others by understanding how their individual needs and motivations link to goals is essential.
• Computer Literate (MS Office Package).
•  Excellent Communication -Verbal and Written

Competencies:

• Sales driven and target focused.
• Take extreme ownership.
• Persuasive and influential.
• Customer Focused and Responsive.
• Resilience and flexibility.
• Solution orientated.
• Communication and interpersonal skills.
• Ability to handle 

Duties and Responsibilities

The generation of leads for A & D by doing the following:

• Generate new leadsusing Cold Calling, External Databases, Performance Marketing, Worksites, email marketing, social media, and other relevant marketing channels
  • Liaise with professional bodies to gain access to young qualified professionals
  • Classify hot, warm, and cold leads based on their need, budget, and decision-making capabilities. Accordingly, take the necessary steps to convert hot leads and nurture warm and cold leads
  • Organize and keep the lead status updated in the leads register 
• Conduct Research into the PPS target market and then translate this into appropriate leads generation activities to maximize the number of leads generated.  
• Interact professionally with potential members, existing members, and other company stakeholders via various communication mediums to generate leads and referral leads.
• Collaborate with the marketing and sales team members to work on tasks relevant to lead generation
• Identify and run appropriate leads generation campaigns
• Cultivate in-depth product knowledge and understanding to ensure that you can effectively communicate the product features and benefits to the prospective customers.  Understand the product offering of competitors to effectively respond to objections.  
• Follow company decorum at all times when representing the organization
• Be a PPS Brand Ambassador when representing the company via the various communication platforms 
• Excel within the set PPS leads generation targets. 
• pressure. 
• Passionate. 
• Adaptive to an ever-changing environment.

Duties and Responsibilities

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Job Advert Summary

• Reporting to the Team leader: Creditors, the incumbent will be responsible for payment of supplier invoices, reconciliation of supplier accounts, compile monthly on-charge and perform adhoc requests when required for documents.

Minimum Requirements
Education: 

• Grade 12.
• National Diploma/Degree in the relevant field .

Experience:

• 1-3 years working experience within similar role.
• 1-3 years industry related working experience.
• Working knowledge of Great Plains – advantageous. 

Knowledge and Skills:

• Knowledge of creditors payments would be advantageous.
• Knowledge of creditors recons would be advantageous.
• Application of CAAT.
• Calculations.
• Financial Control.
• Reconciling Financial Records.
• Money Management.
• Financial Management.

Competencies:

• Financial Analysis.
• Client focus.
• Decisiveness.
• Effective communication.
• Embracing diversity and sensitivity.
• Enabling team success.
• Ethics and integrity.
• Openness to change.
• Teamwork.
• Relationship building.

Duties and Responsibilities 

• Daily checking and receipting off all invoices for payments in line with the DOA
• Capturing creditors payments on Great Plains ensuring payments done within SLA
• Performing creditors reconciliations on Great Plains and assist to obtains statements
• Posting creditors transaction on Great Plains
• Ensuring all payment support is saved on Great Plain and finance server
• Monthly months end close 
• Ensuring correct VAT tables used when capturing on Great Plains
• Providing proof of payments upon request
• Sorting out of any ad-hoc creditor query/payment and measurement of turnaround
• All other ad-hoc admin and creditor related tasks
• Compile all monthly on-charges
• Check all payments are adhering to the PPS Procurement Policy