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  • Posted: Jan 28, 2025
    Deadline: Not specified
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    BETSoftware is one of the most diverse betting software providers in Sub-Saharan Africa, with a rapidly growing international footprint. Our multiskilled Team is responsible for providing advanced software solutions, while supporting incredibly high transactional volumes in a fast-paced industry, making BETSoftware a lively and engaging place to be. Our prog...
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    Junior Application Support Analyst (DBN)

    You Bring:

    • 0-6 months relevant application support experience.
    • Relevant qualification in IT: Computer Engineering or Software Programming (Degree or Diploma).
    • Flexibility to work shifts.
    • Exposure and experience with monitoring tools such as Dynatrace/Elastic/Grafana and Prometheus (advantageous).
    • Experience in ITIL Foundation (advantageous).

    Key skills/attributes/position-specific competencies:

    • Strong written and verbal communication skills.
    • Good interpersonal skills and technical capabilities.
    • Excellent problem-solving and attention to detail.
    • Ability to multi-task in a deadline-driven environment and show initiative.
    • Strong organisational and resourceful capabilities.
    • High levels of attention to detail and resilience.
    • Ability to work independently as well as collaboratively in a fast-paced environment.
    • Excellent communication skills, both written and verbal, with the ability to convey technical concepts to non-technical users.
    • Customer-focused attitude with a commitment to delivering high-quality support services.
    • Demonstrate professional skills and a high standard of integrity.
    • Software Development skills.
    • Excellent Microsoft Office skills.
    • Professional and punctual approach.
    • High level of integrity and confidentiality.

    What You’ll Do:
    Technical Support

    • Provide first-line support to end-users via various channels including WhatsApp, email, Skype, phone, or ticketing system.
    • Perform testing of websites and systems to identify and resolve issues related to functionality, performance, and usability.
    • Monitor dashboards and system alerts to proactively identify and address any system-related issues or anomalies.

    go to method of application »

    BI Technical Lead (JHB)

    You Bring:
     

    • Bachelor’s degree in Computer Science, Engineering, or a related field.
    • 8-10 years’ experience in technical lead role.
    • Experience in end-user report development.
    • Proven ETL experience using SSIS.
    • Hands-on experience in designing, prepping, configuring, installing, troubleshooting and maintaining complete BI Solutions.
    • Identify and resolve data reporting issues.
    • Ability to create efficient T-SQL objects and processes according to spec (databases, tables, stored procedures, business rules and functions).
    • Advanced experience in T-SQL query optimization, troubleshooting and debugging.
    • In-depth understanding of database management systems, online analytical processing and ETL framework.
    • Advanced Knowledge of the Kimball data warehouse lifecycle.
    • Expert Data warehousing experience using fact tables, dimensions and indexing.
    • Experience in Table partitioning and efficient data migration.
    • Expert experience in creating and maintaining multidimensional cubes using SSAS.
    • Relevant Management certification may be required.
    • Excellent technical, diagnostic, and troubleshooting skills.
    • Strong leadership and organizational abilities.
    • Willingness to build professional relationships with staff and clients.
    • Excellent communication, motivational, and interpersonal skills.

    What You’ll Do:

    Technical Leadership

    • Provide technical leadership to the team through collaboration sessions and knowledge sharing initiatives.
    • Engage regularly with software architects to ensure the development within the team is according to architectural guidelines.
    • Work with other developers, designers/analysts, and architects to make sure that the solutions meet application requirements and performance goals.
    • Ensure checked in code is reviewed to ensure standards are met and the code base is sound.
    • Ensure that all technical solutions that are rolled out consider compatibility with other environments and dependencies; have a high usability factor; are reliable to reduce downtime and perform at maximum efficiency during peak periods of usage; consider security at its highest level (third party attacks; data protection etc).
    • Drive the adoption of processes within the team which consider and meet the expectations of technical throughput rates and responses; processing times; effective resource utilization during operation and where the system or solution ensures maximum operational capacity requirements are met.

    go to method of application »

    Business Analyst Team Lead – DBN

    You Bring:

    • Relevant Degree.
    • +5 years of Business Analysis experience plus 2 years of Team Lead experience.
    • Proven experience in the operation and analysis of database hardware, software, and standards, as well as data retrieval methodologies.
    • Experience working in a team-oriented, collaborative environment.
    • Proven experience in overseeing the design, development, and implementation of software and hardware solutions, systems, or products.
    • Extensive practical knowledge in importing data for use in report software, spreadsheets, graphs, and flow charts.
    • Demonstrated project management skills.
    • Excellent understanding of the organisation’s goals and objectives.
    • Excellent analytical, mathematical, and creative problem-solving skills.
    • Excellent written and oral communication skills.
    • Excellent listening and interpersonal skills.
    • Logical and efficient.
    • Keen attention to detail.
    • Ability to conduct research into systems issues and products as required.
    • Ability to communicate ideas in both technical and user-friendly language.
    • Highly self-motivated and directed.
    • Ability to effectively prioritise and execute tasks in a high-pressure environment.
    • Strong customer service orientation.

    What You’ll Do:

    • Information Seeking & Analysis
    • Align closely with business and delivery stakeholders around strategic roadmaps.
    • Assist to shape the demand for the specific area.
    • Assist with lean business cases.
    • Perform high-level analysis activities in the Software Development Life cycle.
    • Ensures processes are documented, understood & aligned with business and architecture.
    • Have a deep understanding of the value streams within the domain and products they support, to assist in shaping the roadmap for those products.
    • Focus on customer centricity and customer experience throughout all operational processes and value streams and help to create a culture of customer centricity within the BA discipline.
    • Surfacing and delivering regular insights to the Business Stakeholders with sound recommendations, allowing our Business Stakeholders to make informed strategic decisions.
    • Produces innovative ideas or solutions that challenge traditional assumptions and approaches ongoing developments from new perspectives.
    • Devises, initiates, and drives effective change initiatives in own area or department as well as across various disciplines

    Method of Application

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