Open Positions at BETSoftware

Skill Set

• CI/CD Pipeline Management 
• Set up and maintain Continuous Integration and Continuous Deployment (CI/CD) pipelines using tools like GitHub Actions or Azure DevOps. 
• Use tools like Terraform and Ansible to automate infrastructure provisioning. 
• Monitoring & Logging 

Responsibilities

You Bring:

• Diploma or Degree in IT or relevant work experience
• Minimum of 5 years’ experience in an IT-related field
• Microsoft Certified: Azure DevOps Engineer Expert (preferred)
• Strong experience with version control tools such as Git and GitHub
• Proven ability to set up and maintain CI/CD pipelines using GitHub Actions and Azure DevOps
• Experience with infrastructure automation tools like Terraform, Ansible and PowerShell scripting
• Familiarity with containerisation and orchestration using Docker and Kubernetes
• Knowledge of monitoring and logging tools such as Prometheus, Grafana or ELK Stack
• Basic understanding of software development concepts and programming languages such as .NET, C#, and JavaScript frameworks (Angular, React)
• Experience working with databases including Cockroach DB, Redis and SQL
• Strong communication skills with the ability to work well within a team
• Excellent problem-solving skills and attention to detail
• Understanding of Linux networking and network security principles
• Customer-focused approach to delivering solutions

Certifications:

• Red Hat Certified Engineer (RHCE) 
• Certified Kubernetes Administrator (CKA) 
• Certified Docker Associate (DCA) 
• Experienced with Red Hat OpenShift Container Platform (Advantageous)

Skills and Tech Stack 

• IaC: Terraform, Ansible, Puppet, Chef (any of) 
• Containers: Docker, Podman 
• Orchestration: Kubernetes, OpenShift 
• Monitoring/Logging: Prometheus, Grafana, ELK Stack, Dynatrace 
• Scripting: Bash, Python, PowerShell 
• Linux: RHEL, Ubuntu 
• CI/CD Pipeline Management 
• Set up and maintain Continuous Integration and Continuous Deployment (CI/CD) pipelines using tools like GitHub Actions or Azure DevOps. 
• Use tools like Terraform and Ansible to automate infrastructure provisioning. 
• Monitoring & Logging 
• Implement monitoring solutions (e.g., Prometheus, Grafana, ELK Stack) to ensure system health and performance. 
• Containerization & Orchestration 
• Use Docker for containerization and Kubernetes for orchestration to ensure scalable and portable applications. 
• Collaboration & Automation 
• Collaborate with developers, QA, and IT teams to automate workflows and improve system reliability. 
• A strong understanding of the Linux networking layer. 
• A strong understanding of network security. 

What You’ll Do:

Deployments and Responsibilities: 

• Design & Implement CI/CD solutions using the most appropriate approved patterns. 
• Design & Implement CI/CD solutions for single and multi-tier architectures. 
• Track monitoring and alerting of downstream operations to identify issues with CI/CD.
• Share successful patterns for building applications/services and deployments across teams and/or products. 
• Be actively involved with roll-back/forward decision-making. 
• Planning Preparation - Gather & Analyse User/Business System Requirements. 
• Identify all dependencies, including those which may not be immediately apparent. 
• Act based on your understanding/findings to reduce the possibility of failure. 
• Understand the CI/CD requirements for all projects by attending project planning meetings when required or taking all other reasonable steps to: Explain and help teams visualise the end-to-end flow of software through DevOps. 
• Help teams get a better understanding of the steps involved to get CI/CD done, which in turn brings value to the customer. 
• Share operational needs and development forecasts to allow for accurate planning of projects 
• Work with project managers and developers to get software and systems up and running in a timely manner and ensure long-term scalability for the business. 

Implementation of Solution: 

• Deliver a solution which performs efficiently and can co-exist with other solutions and does not have a detrimental impact on other solutions. 
• Ensure the Solution is Functionally Complete, Compatible with existing/other technology/frameworks. 
• Ensure Solution has a High Usability factor, is Reliable and Maintainable. 
• Understand and implement containerization where the concept of virtualization not only mimics the digital configuration of the hardware but also mimics the OS and libraries that encompass the entire runtime environment. 
• Implement testing strategy as part of CI/CD to ensure quality of deployments and security. 

Perform Monitoring and Configuration: 

• Ensure accelerated CI/CD with the use of continuous monitoring and configuration management tools. 
• Deploy all new applications/solutions/modules. 
• Perform upgrades and complete fixes within the production environment. 
• Ensure that all modules are ready for production based on specific procedures. 
• Ensure that the documenting of knowledge transfer happens. 
• Perform ongoing evaluation of existing applications and platforms. 
• Recommend solutions to enhance performance by gap analysis. 
• Perform Monitoring, Configuration, Maintenance, and Troubleshooting of the implemented solution(s). 

Use Tools and Technologies: 

• Display a thorough understanding of DevOps key concepts. 
• Display knowledge of various DevOps tools and technologies. 
• Identify new tools which would improve the overall effectiveness of DevOps. 
• Use tools to increase the overall development velocity and code quality. 
• Familiarity with GitHub and GitHub Actions. 
• Understanding the use and implementation of microservices. 

Technical Outputs: 

• Infrastructure as Code (IaC): Develop and maintain infrastructure automation scripts and templates using tools like Terraform, CloudFormation, or Ansible to provision and manage infrastructure resources. 
• Continuous Integration/Continuous Deployment (CI/CD): Implement and optimise CI/CD pipelines to automate software build, testing, and deployment processes, ensuring fast and reliable releases. 
• Deployment Automation: Automate the deployment of applications and services to various environments, such as development, staging, and production, while ensuring consistency and reliability. 
• Monitoring and Alerting: Set up monitoring tools and define alerting thresholds to proactively detect and address system issues or performance bottlenecks. 
• Security Integration: Implement security best practices throughout the CI/CD pipeline, including vulnerability scanning, access control, and compliance checks. 
• Containerisation and Orchestration: Use technologies like Docker and Kubernetes to containerise applications and manage container orchestration for scalability and resilience.
• Version Control: Maintain and enforce version control systems (e.g., Git) for code and infrastructure configurations, ensuring collaboration and traceability. 
• Scripting and Coding: Write scripts and code in languages like Python, Bash, or PowerShell to automate various tasks and create custom tools 
• Documentation: Create comprehensive documentation for configurations, processes, and troubleshooting guides to facilitate knowledge sharing and onboarding. 

Behavioural Outputs: 

• Communication Skills: Collaborate effectively with cross-functional teams, including developers, system administrators, and management, to understand requirements and convey technical information clearly. 
• Problem Solving: Exhibit strong problem-solving skills to identify and resolve complex technical issues promptly, minimising downtime and disruptions. 
• Adaptability: Be flexible and adaptable to evolving technologies and industry trends, continuously learning and improving skills. 
• Project Management: Effectively plan and prioritise tasks, manage project timelines, and ensure that DevOps projects meet their objectives on time and within budget. 
• Leadership and Mentorship: Provide guidance and mentorship to junior and intermediate DevOps team members, fostering their professional growth and skill development.
• Team Collaboration: Foster a collaborative and positive work environment, working closely with development and operations teams to achieve common goals. 
• Security Awareness: Stay updated on security best practices and ensure that security is integrated into all DevOps processes. 
• Proactive Monitoring: Proactively monitor systems and services, taking preventive actions to address potential issues before they become critical. 
• Continuous Improvement: Continuously seek opportunities to optimize and improve DevOps processes and workflows for increased efficiency and reliability. 

Skills and Competencies: 

• Must have a strong sense of customer focus. 
• Ability to work under pressure and entail great problem-solving skills. 
• SDLC process knowledge. 
• Must be results driven. 
• Portray strong attention to detail, whilst maintaining efficiency. 

Apply Before 09/30/2025

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Skill Set

• Attention to detail
• Effective communicator 
• Problem Solving/ Resolution Driven
• Client Centric
• Software Development and Maintenance 

Responsibilities

Job Responsibilities:

Perform Planning

• Identify and establish objectives for self and team.
• Work on objectives or goals within timeline.
• Consider all reasonable factors, impediments and obstacles.
• Identify potential alternative strategies and refactor approach for maximum benefit within the shortest possible time.

Implementation - Ensure the Solution is Functionally Complete

• Deliver a solution which covers all the agreed specified tasks and user objectives.
• Deliver a correct solution which provides the correct results with the needed degree of precision.
• Ensure checked in code is reviewed to ensure standards are met.

Implementation – Ensure the Solution is Reliable

• Ensure the solution performs appropriately under agreed conditions for extended periods of time without the need for intervention (despite potential attacks)
• Ensure all steps are taken to reduce the occurrence of faults due to misunderstood requirements, design errors, and implementation errors.
• Ensure the solution is robust and remains continually available.
• Respond to outages and failures when and where needed.
• Improve fault tolerance even when operational conditions are not optimal.
• Ensure complete data recoverability so that data may be recovered, and the desired state of the solution can be re-established (despite potential attacks).
• Ensure the solution is maintainable, and actively seek methods to reduce down-time.
  Ensure the solution is durable so that as user volumes and requirements change the solution can evolve over the long term
• Ensure the solution simplifies support and maintenance support through traceability, and effective error messaging.
• Ensure over time, the solution becomes more mature where the interval between the interventions to remain operational become less frequent.
• Ensure in the event of a failure reduce effective downtime is to the minimum possible.

Implementation – Ensure the Solution has Effective Security

• Ensure the solution is secure, and confidential by protecting all information and data (also data transmission).
• Ensure persons or other solutions have the degree of access appropriate to their level of authorization and types.
• Ensure the solution has high integrity where the solution prevents unauthorised access to, modification of computer programs, data, or settings.
• Ensure the solution has a high degree of survivability despite third-Party interventions (attacks, human errors, hardware or software faults).
• Employ logs and records so that actions and events can be proven to have taken place and cannot be disputed/ repudiated later.
• Ensure wherever possible actions can be traced uniquely to the entity which performed it.
• Ensure wherever possible the identify of an entity can be proved to be the correct one.
• Implementation - Ensure the Solution is Maintainable
• Ensure the solution and its relevant code base supports ease of modification for future maintainers.
• Ensure the use of appropriate standards and methods.
• Ensure where possible (without affecting performance/security) the solution caters for maintenance by support teams rather than developers.
• Ensure modularity where the solution consists of discrete components so that a change in one component has minimal impact on other components.
• Ensure relevant documentation is provided to support teams to reduce development support burden.
• Apply a strategy of reusability so an asset can be used in more than one solution or in building other assets.
• Where possible provide a mechanism for the solution to analyse its own faults and provide reports prior to a critical failure.
• Develop the solution in a manner which supports modification for future developers thereby reducing the numbers of defects or negatively affecting system quality.

Verify Deployed Solutions

• Ensure the solution is delivered completely and with the additional assets which are required to make installation/deployment as seamless and easy as possible.
• Ensure the adaptable solution delivered is appropriate for different or evolving, software or other operational usage environments.

Respond to Outages & Failures

• Provide proactive support to Peers, Testing, Dev Support and Operational teams so number of escalations to the development team is reduced, thereby maximising development time.
• Provide support to the Dev Support when required during operational events and create or assist with the creation of SOP’s.
• Be available to handle emergency outages and failures for your or your teams’ solutions.
  Perform trouble shooting and effectively resolve issues to increase solution stability and reduce intervention required over time.
• Recommend and execute approved improvements to development methods and solutions.
• Provide quick resolutions to app/system issues, driving stability, efficiency and effectiveness.
• solutions which have completed development and are in the operations phase.
• Develop and maintain technical support documentation.
• Assess risk and impact of production issues/changes and take appropriate steps to mitigate risk.

Direct 3rd Party Development Partners

• When required supply appropriate information, domain knowledge and access to partners.
• Provide timely, relevant and constructive feedback to assist the partner to achieve success.
• Take corrective action when deviation from the plan is observed.
• Take all appropriate steps to ensure organisational success.
• Engages in cross-functional collaboration and problem solving whilst encourages a culture of inclusivity.
• Actively drives a culture of versatility and adaptability by modelling and encouraging team members to support each other not only within the department, but within BET Software as a whole.
• Shows up in an authentic manner and leverages off the team’s diversity to achieve deliverables.Views
• Challenges as opportunities to expand on their knowledge base as well as encourages junior team members to do the same and takes a creative approach to overcoming the challenges.

Qualifications

• At least 3-5 years’ experience within a development environment is advantageous.
• 2 - 5 years database experience 3 -5 years server/client- side languages are advantageous.
• Good written and verbal communication skills.
• Strong attention to detail.

Apply Before 08/31/2025

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Skill Set

• Mentorship
• Strong understanding of Unit Testing practice 
• Adapts to change 
• Decision Making
• RESTful APIs
• knowledge of CSS, HTML, and other front-end languages
• Scrum / Agile environment

Responsibilities

Technical Outputs: 

• Develop & Maintain user-facing features using React.js. 
•  Make use of reusable components and front-end libraries for use across our platforms. 
• Optimize components for maximum performance across a vast array of web-capable devices & browsers. 
• Stay up to date on emerging code standards. 
• Maintain and implement code and design standards. 
• Mentor Junior and Intermediate React Developers.

Behavioural Outputs:

Adaptably Resilient 

• Adapts to change and is open to new ideas and willing to take on new responsibilities. 
•  Able to handle pressure and can effectively adjust plans to meet changing needs/demands. 
•  Changes his/her interpersonal style and approach based on the circumstances. 
• Adapts behaviour to maintain cooperative relationships with others. 
• Accepts changes to task, plans and procedures in order to align with strategic direction of the organization and appropriately adjusts behaviour and activities to changing conditions. 
• Maintains a positive attitude in the face of change.

Decision Making Quality 

•  Makes confident, timely, fact-based decisions drawing on a broad range of resources through collaboration with others. 
•  Ensures others understand the decision before moving forward. 
•  Considers short- and long-term implications of the decision. 
• Able to logically defend and explain judgements and decisions. 
• Takes steps to accurately define the problem before seeking a solution. 
• Bases decisions and evaluations on a careful and systematic review of relevant facts and information.

Resourceful and improving

•  Generates new ideas and challenges the status quo, takes risk, supports change and encourages innovation. 
• Searches for opportunity to create new ideas and innovate or improve efficiencies wherever possible 
• Solves problems through questioning the status quo

Living the spirit: 

• Actively drives a culture of collaboration and open communication within the team. 
•  Actively promotes authenticity and drives the spirit of diversity, inclusion, equity and belonging within the team. 
• Actively drives a culture of versatility and adaptability by modelling and encouraging Team Members to support each other not only within the department, but within the business as a whole. 
•  Actively become a change agent and drive continuous learning within the team thus ensuring that the team approaches all tasks or challenges with enthusiasm and proactivity.

Qualifications

• 3+ years commercial experience with React 
• 5+ years JavaScript 
•  Experience with RESTful APIs 
• Solid knowledge of CSS, HTML, and other front-end languages 
• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model 
• Thorough understanding of React.js and its core principles and frameworks 
• State management experience with React Hooks & Redux 
• Solid, working knowledge of writing unit tests (Jest, React-Testing Library). 
• Strong understanding of Unit Testing practice 
• Knowledge of modern authorization mechanisms, such as JSON Web Token 
•  Familiarity with modern front-end build pipelines and tools 
• Ability to understand business requirements and translate them into technical requirements

Advantageous: 

•  Working in a Scrum / Agile environment 
• Experience with Kubernetes

Apply Before 08/31/2025

go to method of application »

Skill Set

• Excellent communication, motivational and interpersonal skills.
• Strong attention to detail.
• Demonstrated mentoring/leadership skills.
• Proficiency in architectural design principles and fundamental concepts.
• Be able to Adapt to change.
• Time Management skills.

Responsibilities

Technical Leadership

• Provide technical leadership to the team through collaboration sessions and knowledge sharing initiatives.
• Engage regularly with software architects in order to ensure the development within the team is according to architectural guidelines.
• Work with other developers, designers/analysts, and architects to make sure that the solutions meet application requirements and performance goals.
• Ensure checked in code is reviewed to ensure standards are met and the code base is sound.
• Ensure that all technical solutions that are rolled out consider compatibility with other environments and dependencies; have a high usability factor; are reliable to reduce down time and perform at maximum efficiency during peak periods of usage; consider security at its highest level (third party attacks; data protection etc). 
• Drive the adoption of processes within the team which consider and meet the expectations of technical throughput rates and responses; processing times; effective resource utilization during operation and where the system or solution ensures maximum operational capacity requirements are met.

Quality of Software Implementation:

• Ensure rigorous testing of any solution before deployment and create standards and processes within the team to align to these.
• Ensure the delivery of a complete and technically appropriate solution which covers all the agreed specified tasks and user objectives and has been tested thoroughly.
• Ensure relevant documentation is provided to support teams to reduce development support load.
• Where possible work to develop and implement a quality mechanism for the solution to analyse its own faults and provide reports prior to a critical failure.
• Develop the solution in a manner which supports modification for future developers thereby reducing the numbers of defects or negatively affecting system quality.

Initiative and Innovation

• Implement improved processes that have a positive effect on the team’s performance and company bottom line. 
• Technical problems and opportunities are anticipated and dealt with immediately considering any technical dependencies. 
• Take an active involvement in problem resolution and where necessary works after hours to ensure that problems are resolved.
• Shows foresight to prevent errors or delays in projects.
• Demonstrate initiative by understanding, acquiring and implementing new knowledge and skills both within team and to the wider group.
• Incorporates the new abilities into the day-to-day operational activities to improve performance of products and systems.
• Ensure techniques, technologies, tools and processes used are in line with industry best practices. 
• Generates new ideas and challenges the status quo, takes risk, supports change and encourages innovation.
• Searches for opportunity to create new ideas and innovate or improve efficiencies wherever possible.
• Solves problems through questioning the status quo.
• Adapts to change by having a growth mindset, handling pressure well and demonstrating resilience. 
• Ensure quality decisions are made by collaborating with others, considering the possible short- and long-term implications, and basing decisions on a careful and systematic review of all the information. 

Knowledge Share

• Identify team members requiring a specific knowledge, skill or understanding and seek ways to impart or upskill the team members through coaching and mentorship 
• Verify the knowledge has been imparted successfully and if not, take steps to rectify gaps in transfer of the knowledge

Coaching/Mentoring

• Provides guidance, training, and problem-solving assistance to other Team Members from a technical point of view.
• Mentors and contributes to the growth of junior, intermediate and senior team members.
• Designs and delivers end-user training and training materials.

Living the Spirit:

• Actively drives a culture of collaboration and open communication within the team. 
• Actively promotes authenticity and drives the spirit of diversity, inclusion, equity and belonging within the team.
• Actively drives a culture of versatility and adaptability by modelling and encouraging team members to support each other not only within the department, but within the business as a whole. 
• Actively become a change agent and drive continuous learning within the team thus ensuring that the team approaches all tasks or challenges with enthusiasm and proactivity.

Qualifications

• A minimum of 7 years’ experience within a development environment.
• Proficiency in architectural design principles and fundamental concepts.
• Demonstrated mentoring/leadership skills.
• Detailed knowledge of the SDLC and management of software projects.
• Excellent communication, motivational and interpersonal skills.
• Strong attention to detail

Apply Before 08/19/2025

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Skill Set

• Strong attention to detail.
• Knowledge of design principles and fundamentals of architecture.
•  Demonstrated leadership/mentoring skills.
• Detailed knowledge of the SDLC and management of software projects. 
• Good written and verbal communication skills.
• Develop the solution in a manner which supports modification.
• Adaptability to change.

Responsibilities

Design Fit for Purpose Solutions & Algorithms & planning.

• Actively contribute to design and planning meetings, discussions and documentation.
• Design solutions using most appropriate approved architectural pattern.
• Ensure design patterns used are increasing the organisational levels of high-volume transactional performance, resilience, automation and innovation.
• Ensure design meets best practices and are Test, DevOps and Support friendly • Identify and establish objectives for self and team. 
• Set objectives/goals based on the team’s chosen software development methodology to successfully complete projects.
• Consider all reasonable factors, impediments and obstacles.
• Identify potential alternative strategies and refactor approach for maximum benefit within the shortest possible time.
• Formulate supporting plans and communicate with others in terms of dependencies and impact.  
• Publish plan to, peers and stakeholders through agreed methods.

Implementation of a solution that is complete, efficient and compatible

• Deliver a complete solution which covers all the agreed specified tasks and user objectives Deliver a correct solution which provides the correct results with the needed degree of precision.
• Deliver an appropriate solution which facilitates the accomplishments of specified tasks and objectives comprehensively yet excluding unnecessary steps.
•  Ensure checked in code is reviewed to ensure standards are met and the code base is sound. 
• Deliver a solution in which throughput rates & response and processing times meet stated requirements. 
• Deliver a solution in which effective/efficient resource utilisation of system resources occurs during operation.
• Deliver a solution which ensures the maximum operational capacity requirement is achieved or exceeded.  
• Deliver a solution which can effectively/efficiently exchange information with other products, systems or components.
• Deliver a solution which performs efficiently and can co-exist with other solutions and does not have a detrimental impact on other solutions.

Implementation – Advises on the Solution and/or actions allocated tasks to ensure it has a High Usability Factor

• Ensure the user/s of the solution can achieve specified goals with effectiveness, efficiency and satisfaction.
• Ensure the user of the system can comfortably recognise the systems flow, functions and capabilities of the system. 
• Ensure the system logically supports user self-learning on how to use the system with effectiveness and efficiency.
• Ensure the solution protects the user against making errors. 
• Ensure the user interface is pleasing and presents a satisfying interaction for the user.
• Actions the proposed solution thus ensuring that it is accessible and can be used by people with the widest range of characteristics, capabilities, cultures and languages where appropriate.

Implementation – Ensure the Solution is Reliable 

• Ensure the solution performs appropriately under agreed conditions for extended periods of time without the need for intervention (despite potential attacks).
• Ensure all steps are taken to reduce the occurrence of faults due to misunderstood requirements, design errors, and implementation errors. 
• Ensure the solution is robust and remains continually available.
• Respond to outages and failures when and where needed.
• Improve fault tolerance even when operational conditions are not optimal. 
• Ensure complete data recoverability so that data may be recovered, and the desired state of the solution can be re-established (despite potential attacks).
• Ensure the solution is maintainable, and actively seeks methods to reduce down-time. 
• Ensure the solution is durable so that as user volumes and requirements change the solution can evolve over the long term
• Ensure the solution simplifies support and maintenance support through traceability, and effective error messaging. 
• Ensure over time, the solution becomes more mature where the interval between the interventions to remain operational become less frequent.
• Ensure in the event of a failure reduce effective downtime is to the minimum possible.

Implementation – Ensure the Solution has Effective Security

• Ensure the solution is secure, and confidential by protecting all information and data (also data transmission). 
• Ensure persons or other solutions have the degree of access appropriate to their level of authorization and types. 
• Ensure the solution has high integrity where the solution prevents unauthorised access to, modification of computer programs, data or settings.
• Ensure the solution has a high degree of survivability despite 3rd-Party interventions (attacks, human errors, hardware or software faults). 
• Employ logs and records so that actions and events can be proven to have taken place and cannot be disputed/ repudiated later Ensure wherever possible actions can be traced uniquely to the entity which performed it. 
• Ensure wherever possible the identify of an entity can be proved to be the correct one.

Implementation - Ensure the Solution is Maintainable.

• Ensure the solution and its relevant code base supports ease of modification for future maintainers.
• Ensure the use of appropriate standards and methods.
• Ensure where possible (without affecting performance/security) the solution caters for maintenance by support teams rather than developers.
• Ensure modularity where the solution consists of discrete components so that a change in one component has minimal impact on other components.
• Ensure relevant documentation is provided to support teams to reduce development support burden.
• Apply a strategy of reusability so an asset can be used in more than one solution or in building other assets.
• Where possible provide a mechanism for the solution to analyse its own faults and provide reports prior to a critical failure.
• Develop the solution in a manner which supports modification for future developers thereby reducing the numbers of defects or negatively affecting system quality.

Testing, verification and deploying 

• Ensure the solution is test friendly by creating effective mechanisms for test data, automated testing hooks and simulations.
• Ensure the solution is delivered completely and with the additional assets which are required to make installation/deployment as seamless and easy as possible.
• Ensure the adaptable solution delivered is appropriate for different or evolving hardware, software or other operational usage environments.

Respond to Outages & Failures 

• Provide proactive support to Peers, Testing, Dev Support and Operational teams so number of escalations to the development team is reduced, thereby maximising development time.
• Provide support to the Dev Support when required during operational events and create or assist with the creation of SOP’s.
• Be available to handle emergency outages and failures for your or your teams’ solutions.
• Perform trouble shooting and effectively resolve issues to increase solution stability and reduce intervention required over time.
• Recommend and execute approved improvements to development methods and solutions.
• Provide quick resolutions to app/system issues, driving stability, efficiency and effectiveness.
• Maintain solutions which have completed development and are in the operations phase.
• Develop technical support documentation and where possible/necessary, maintain the documentation.
• Assess risk and impact of production issues/changes and take appropriate steps to mitigate risk.

Coaching/Mentoring 

• Provides guidance, training, and problem-solving assistance to other Team Members. 
• Mentors and contributes to the growth of junior and intermediate Team Members.
• Designs and delivers end-user training and training materials.

Living the spirit: 

•  Actively drives a culture of collaboration and open communication within the team. 
• Actively promotes authenticity and drives the spirit of diversity, inclusion, equity and belonging within the team. 
• Actively drives a culture of versatility and adaptability by modelling and encouraging Team Members to support each other not only within the department, but within the business as a whole. 
• Actively become a change agent and drive continuous learning within the team thus ensuring that the team approaches all tasks or challenges with enthusiasm and proactivity.

Qualifications

•  Bachelor’s degree in computer science, Software Engineering, or similar field (advantageous).
•  At least 5 years’ experience within a development environment.
•  Knowledge of design principles and fundamentals of architecture. 
• Demonstrated leadership/mentoring skills. 
• Detailed knowledge of the SDLC and management of software projects.
•  Good written and verbal communication skills. 
• Strong attention to detail.

Apply Before 09/12/2025

go to method of application »

Skill Set

• Detailed knowledge of the SLDC and management of software projects. 
• Driven to achieve results despite obstacles. 
• Good written and verbal communication skills. 
• Strong attention to detail.
• Leadership skills.
• Adaptability Skills.
• Time Management Skills
• Decision Making Skills.

Responsibilities

SDLC management 

• Is responsible for each phase of the product or project life cycle, end to end from inception, growth, maturity to decline. Where applicable this includes inception, requirement, analysis, design, development, testing, deployment, infrastructure, capacity, performance, support, monitoring and decommissioning as required. 
• Aligns development roadmap with business, clients (internal and external) and technology through collaboration with multiple team members.
• Manages issues with appropriate urgency which includes resolution and communication with stakeholders in conjunction with the support / post deployment process. 
• Prioritizes and plans of backlogs/demand pipelines and product roadmaps.
• Define, track and measure product Business Benefit Realisation as appropriate to your product development space. 
• Maintains sound technical understanding and in-depth product as well as general group product and system knowledge.

Strategic mindset 

• Aligns objectives and activities to the broader strategic needs of the team and Bet Software. 
• Customer centric - responsible for creating and proper grating a customer-oriented attitude within the team whilst identifying and understanding the needs of all customers and managing their expectation. 
• Facilitates an understanding of competitor analysis and market research to identify areas of opportunity and risk associated to the product. 
• Aligns and collaborates with other product teams as required to achieve objectives. 
• Provides consistent, clear, and regular communication with key internal and external stakeholders. 
• Integrates the team and department processes and procedures effectively with companywide process and procedures.

Team management 

• Leading direct and indirect reports for the successful management of the allocated product (i.e., seconded team members).
•  Ensures that the cross functional team is aligned with the company’s strategy and working towards achieving the strategy.
• Ensures the team is appropriately resourced and members are equipped with the requisite skill required for both current and future projects.
• Supports and/or develops a training and career development plan for each team member. 
• Collaboratively works with team members to set performance goals and measures.
• Conducts regular performance discussions with the team to facilitate a culture of growth.
• Facilitates mentoring and coaching as required. 
• Oversees all aspects of the team by facilitating and resolving issues through effective problem solving and communication skills. 
• Maintains a current and future skill matrix for the team. 
• Creates a culture for teams that are aligned to the platforms and BET values.

Behavioural Outputs: Adaptably resilient 

• Adapts to change and is open to new ideas and willing to take on new responsibilities. 
• Able to handle pressure and can effectively adjust plans to meet changing needs/demands.
•  Changes his/her interpersonal style and approach based on the circumstances. 
• Adapts behaviour to maintain cooperative relationships with others. 
• Accepts changes to task, plans and procedures in order to align with strategic direction of the organization and appropriately adjusts behaviour and activities to changing conditions. 
• Maintains a positive attitude in the face of change.

Decision making quality 

• Makes confident, timely, fact-based decisions drawing on a broad range of resources through collaboration with others. 
• Ensures others understand the decision before moving forward. 
• Considers short- and long-term implications of the decision. 
• Able to logically defend and explain judgements and decisions. 
• Takes steps to accurately define the problem before seeking a solution. 
• Bases decisions and evaluations on a careful and systematic review of relevant facts and information.

Resourceful and improving 

• Generates new ideas and challenges the status quo, takes risk, supports change, and encourages innovation. 
• Searches for opportunity to create new ideas and innovate or improve efficiencies wherever possible 
• Solves problems through questioning the status quo.

Qualifications

• At least 10 years in a technical role within the IT industry. 
• At least 3-5 years’ experience managing/leading software development cross functional teams 
• Experience facilitating timely product/project delivery 
•  Detailed knowledge of the SLDC and management of software projects. 
• Driven to achieve results despite obstacles. 
• Good written and verbal communication skills. 
• Strong attention to detail.

Apply Before 09/12/2025

go to method of application »

Responsibilities

Technical Output

• Work tightly with our customers, to understand, capture, and deliver against their requirements.
• Design and build distributed systems.
• Ability to work with the Operator Framework.
• Having an interest in diving into OpenShift and ODF (OpenShift Data Foundation).
• Work with your fellow engineers and the community to serve our customers.
• Support the requests of the Production and Development Teams to solve any problems related to the container platforms;
• Develop and oversee the backup, replication and disaster recovery strategies;
• Maintain documentation for procedures, configurations and programs;
• Ensure systems adhere to NIST and Departmental standards;
• Develop automation scripts using Ansible or equivalent;
• Maintain software repositories and apply software updates;
• Install, configure and maintain OpenShift environment;
• Maintain/Monitor (i.e. Prometheus) the health of the systems through both automated and manual processes;
• Linux integration with other environments (authentication/directory services, network file systems, etc.);
• Cloud computing in general (provisioning, monitoring, orchestration, etc.);
• Understand OS and Application-level issues and advise on next steps;
• Ability to communicate clearly and set the right expectations with all stakeholders.;
• Applicable understanding of RedHat OpenShift and Kubernetes;
• Understand infrastructure as code and the typical toolchains for implementing and maintaining these practices. 

Living the spirit: 

• The job obligations of a Senior Cloud Engineer go well beyond what is listed above. Ensuring that you are living and applying our fundamental company values in your day-to-day tasks is critical to the success of the department and BET Software as a whole.

We have outlined how you will bring our core company values to life in your role below:

• Continuously embracing the power of teamwork to overcome challenges and find innovative solutions to make a positive impact within the Infrastructure Team. Take the initiative to make improvements and guide change management within the team. 
• Empower and enable team members to be themselves, fostering an environment where individual strengths shine.
• Act as a mentor and coach to junior and intermediate team members, fostering their growth and development.
• Lead by example, encouraging authenticity and openness amongst the team and promoting a collaborative and inclusive work environment.
• Demonstrate expert-level conflict resolution skills, resolving complex team dynamics and technical disputes constructively.
• Approach each day with a strategic mindset, identifying long-term opportunities for improvement within the Infrastructure team.
• Exhibit strong leadership in crisis situations, guiding the team through challenging and high-pressure scenarios.
• Uphold high moral and ethical standards in all your actions and decisions.
• Embrace each day as an opportunity to learn and grow in the ever-evolving field of IT. Every day brings a new adventure in troubleshooting and finding solutions for our clients and greater team. 
• Assume responsibility for all duties and responsibilities, ensuring that they are accomplished to the best of your ability. It is critical to remember that even when assisting other departments, you are still representing the Infrastructure department. Your work output will represent the Infrastructure Team as a whole.

Qualifications

Job Specification:

• Degree in Computer Science, business or a closely related area (BS in CS or EE, or equivalent) or relevant experience
• Ability to make decisions to technically resolve business requirements
• Minimum 3+ years hands-on experience supporting Cloud technologies and Linux systems including:
• Container technologies: Docker, Podman, Crio, Containerd
• Container orchestration: Kubernetes, Openshift;
• Storage technologies - block, object etc;
• Integration with other environments (authentication/directory services, network file systems, etc.);
• Red Hat Certified System Administrator (RHCSA) (Advantageous) 
• Red Hat Certified Specialist in OpenShift Administration (Advantageous)
• Red Hat Certified Engineer (RHCE) (Advantageous)
• Red Hat Certified Architect (RHCA) (Advantageous)

Troubleshooting experience:

• Programming fundamentals in any language.
• Understanding Linux troubleshooting and, permission SELinux
• Customer support experience:
• Customer needs are top priority
• Communicate clearly and set the right expectations.