Open Positions at CHEP

Major/Key Accountabilities

Transactional Purchase Order Processing

• Accountable for completing purchase orders timeously and accurately.
• Responsible for GL and cost centre selections and for ensuring all other details including quantity and price verifications.
• Ensure goods received are receipted, request Purchase Order amendments if / where necessary and query discrepancies.
• Check invoices and forward for timeous payment.
• Run reports for open orders and follow up accordingly.
• Liaise with Procurement team in regard to identified need for goods or services for the sourcing thereof.
• Resolve queries relating to Invoices / Purchase Orders both internally and with suppliers.
• Implement effective controls to minimise Basware queries.
• Query resolution of relevant service centre costs and support provided for tracking costs e.g. reports for raw material usage, PPE registers, forklift maintenance trackers.

Assets

• Responsible for raising CAPEX orders and confirming validity of information for accurate Asset
• Shell cost tracking and Asset Register entries.
• Responsible for ensuring Operational Assets are accurately tagged.

Stocks

• Responsible for capturing all Hire Stock, Raw Material and Trading Stock stock-counts timeously and accurately on a scheduled basis.
• Assist with stock variance investigations to mitigate risk of all stock held at SSA Service Centres.

Operations Systems

• Ensure Daily Plant Inspection Sheets – Yard Stock Movements are accurately recorded in SAP.
• Daily capture in SAP of all Functional Outsourced production. Accuracy is critical to ensure payment for the provided services is correct - work with Ops personnel to carefully capture and manage all production data to facilitate APE transacting.
• SAP trainer for new staff and refresher training for current staff.
• Ensure timeous capture of Excessive Wear & Tear claims on Siebel.

Company Vehicles

• Administration of company vehicles for the region e.g. fine administration, maintenance, services.
• Responsible for pool car bookings.

General Administration

• General administration of Waged Employee files – engagement forms, leave forms, workmen’s compensation etc.
•  Facilitate the timeous submission of relevant schedules to third party service providers.
• Responsible for weekly Trading Stock recons ensuring queries e.g. damaged stock or trial products are timeously resolved and managed.
• Produce weekly reports for management.
• Maintain an accurate and up-to-date filing system.
• Ensure SOPs are up to date.
• Project support – team member, testing, feedback, training, implementation in regions.

Qualifications

• Tertiary qualification – preferred Purchasing or Supply Chain or Administration disciplines

Experience

• 2- 3 years general administrative experience. Experience in purchasing. 3 years SAP experience

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National Strategy Execution

• National account coordination.
• Own and drive account plans with key accounts to boost revenue growth and customer satisfaction.
• Own, lead and participate in the identification of new business projects and opportunities.
• Analyze volume forecast accuracy through understanding the Key customer's Sales trends.
• Acquire a thorough understanding of national key customer supply chain, needs, and requirements and activate accordingly to drive sales.
• Dynamic, high-level engagement with key customer stakeholders.
• Drive sales strategy to maximize growth opportunities with key accounts.
• Protect CHEP’s current business and develop and execute expansion initiatives for existing customers.
• Intimate knowledge of the CHEP brand and its value proposition.
• Pricing Negotiations.
• Cultivate and preserve trust by providing a consistent and reliable experience for national customers.
• To develop productive working relationships with key contacts at all accounts within the national group.
• To establish clear, measurable, and attainable goals for each account within the group and conduct regular evaluations/business reviews to ensure objectives are being achieved.
• Build and nurture loyal, long-lasting relationships with key account customers.
• Develop unique ways to grow the business with your customers and develop solutions to mitigate challenges.

Account Management

• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics and establish regular forecast and performance review meeting.
• To continually assess competition and actively defend competitive threats through understanding customer needs, developing solutions to prevent market share loss and formalizing relationships with structured agreements.
• Maintain structured call plans with a proactive customer approach and response.

Foundational Requirement:

• Adherence to Business Rules and Best Practises
• Value Adding Services, MyChep, EDI, RFID, TEMS, NPD Solution,
• Entering into discussions to resolve any disputes promptly, in a manner acceptable to both parties.
• Internal and external stakeholder management
• Cash Management: close monitoring of overdue and cash flow in collaboration with Finance
• Handling of order enquiries including post order fulfillment process. Oversight and monitoring of the quality of product delivered to the customer.

Measures

• Portfolio revenue management
• Profitability (i.e., pricing)
• Cash improvement targets of responsible account (s)
• Customer specific JBP and action plans
• National Sales Strategy Execution
• New business growth
• Customer Satisfaction – NPS – Target of top quartile
• Employee satisfaction – Glint – Target of top quartile

Scope

• Responsible for portfolio sales
• End to end customer experience
• Joint value creation strategy execution
• Annual Revenue Budget: Rx, across x affiliation’s/ key customer groups

Qualifications

• Essential: Post Matric Qualification
• Preferable: Commercial Degree
• Desired: Post Graduate Degree

Experience

• 5+ years’ experience within FMCG Sales and key account management
• Solution selling and/ or Logistics/ Supply Chain