Open Positions at Clicks Group

Job Objectives:

• To ensure that the Inventory Department reports according to set deadlines.
• To ensure the accurate valuation of Inventory for all retail brands in accordance with IFRS.
• To ensure the accurate valuation of Shrinkage for all retail brands in accordance with IFRS.
• To performance manage and develop staff within the Inventory Team.
• To provide Inventory specific financial information as required by the retail brands.
• To ensure the accurate reporting of Cellular Transactions for all retail brands in accordance with IFRS.
• Provide coaching and mentorship for future development of team members

Minimum requirements

Essential Competencies:

• Deciding and Initiating Action.
• Leading and Supervising.
• Adhering to Principles and Values.
• Analysing.
• Planning and Organising.
• Delivering Results and Meeting Customer Expectations.
• Following Instructions and Procedures.
• Entrepreneurial and Commercial Thinking.

Qualifications and Experience:

• B.Com Accounting Degree with Major Subjects Accounting 3 (essential).
• B.Com Honours in Related Subjects (desirable).
• 1 to 3 Years Accountant with Inventory Management experience (essential).
• Exposure to retail operations and stock movement (desirable).
• Material management integration with reporting (desirable)
• SAP FI (essential)  
• SAP MMS integration understanding (desirable)
• JDA MMS experience (desirable)
• System reconciliation exposure (desirable)1

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Job description

• To monitor the effects of the pricing strategy based on insights gained from scenario analysis considering category elasticity and price zones.
• To executive recommendations based on alignment to business pricing strategy.
• To maintain pricing rules such as Good/Better/Best and assist the categories in applying these rules accurately.
• To review, propose and manage all pricing rules on a monthly basis.
• Review competitor promotional pricing trends and provide insights to the category teams to enhance competitive advantage.
• To oversee and report on deviations to system recommended pricing on a weekly basis
• To extract and review weekly competitor price recommendations and inform decision makers of insights gained.
• Analyse performance in relation to competitors and make recommendations on new competitor data sets and new price zones.
• Work with Category and Space Teams as part of the range review process using the Product Performance matrix
• Assist categories in identifying opportunities to achieving strategic objectives using the Product Performance matrix
• Prepare all relevant insights for reporting including weekly scorecard and Brand Monitor pricing report.
• Review ABSA basket price checks and prepare feedback
• Support business initiatives, projects and strategies by provide ad hoc analysis as requested.

JOB EXPERIENCE

• 2-3 years' experience in pricing management within the retail, telecommunications, or financial service industry
• Strong mathematical skills and the ability to see marketing patterns and trends
• Financial modelling - using Excel
• Experience with SQL or any data warehousing tool would be advantageous.

EDUCATION

• B.Com or Business Science Degree in Finance or Statistics, Data Science or related

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Job Objectives:

• To establish and grow a loyal client base through effective promotion of the Clinic’s services to Clicks’ customers and by delivering high standards of patient care and customer service
• To provide a multitude of clinic services, including but not limited to, providing lifestyle management screening tests, conducting ‘well baby’ clinics, health immunisations, baby health monitoring, reproductive health services, adult immunisations, primary health care (minor ailments and wound care) and a Phlebotomy Service
• To counsel and advise patients on health information, weight management and refer patients to Pharmacists and other health professionals when appropriate
• To ensures patient information is held securely, confidentially and is accurately maintained on an electronic system and that payment is received for all services rendered
• To ensure the efficient running of the clinic through effective administration, booking of locums and through accurate and timely reporting on financial and stock management
• To ensure efficient stock management and to prevent stock loss and shrinkage and to monitoring the cold chain and take necessary safety precautions, particularly with regards to managing medical
• To establish and build health professional networks in order to further enhance the commercial viability of the clinic and the service offering to patients
• To plan, coordinate and implement Health Days and any other ad hoc projects in order to further enhance Clicks’ offering to its customers
• To manage adverse events and emergencies in a professional and effective manner

Experience:

Essential:

• A minimum of 3 years practical experience in a broad range of nursing disciplines, preferably Community Health, Primary Health and Midwifery

Desirable:

• Unisolv and Allegra

Education:

• Essential: Registered Nursing Practitioner with SANC
• Essential: 3 year Diploma in Nursing or the 4 year degree

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Job Objectives:

• To efficiently direct and control all operational activities at the point of sale in a timely and efficient manner.
• To ensure the effective and safe management of stock and cash, minimising shrinkage and ensuring a high standard of general housekeeping and administration
• To ensure shop assistant / cashiers are trained, competent, motivated and directed to fulfill their duties whilst delivering service excellence at all times.
• To ensure sufficient staffing of the shop assistant / cashiers in line with the work schedule, company policies and labour legistation.
• To timeously and efficiently resolve all customer queries in line with the Company's policies.
• To drive the promotion of the Clicks clubcard in order to ensure the achievement of clubcard participation targets.
• To effectively manage stock by enforcing security measures, cash controls, returns policies and all other relevant administrative duties related to minimising stock losses and maximising security procedures at the point of sale.
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Minimum requirements

Qualifications and Experience:

• Essential: Grade 12
• Desirable: Maths 50% and English 50% at grade 12 level
• Essential: Relevant Retail/Business Management qualification (External applicants)
• 1 years' experience in a customer facing role, overseeing the work of a number of employees within a retail/FMCG store operations environment
• Numeracy and stock management experience

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Job description

• To manage employee benefit programs relating to :
• Retirement Funds
• Medical Aids
• To review and optimise cost efficiency of benefits.
• To be accountable for Governance and Legal Compliance of the different funds.
• To manage queries and to effectively communicate information related to employee benefits funds and insurance.
• To review and enhance the company’s medical aid policy, manage the SLA’s with medical aids, and to explore opportunities to the benefit of Clicks and its employees regarding medical benefits.
• To ensure the efficient administration of Medical aid membership, option selection, contributions and increases and communication
• To effectively manage and develop the Benefits tea

Minimum requirements

Qualifications and Experience:

• Relevant tertiary qualification 
• Exposure as a member of board of trustees as a Trustee or Principle Officer
• 5  years’ experience in a similar position
• Experience in a retail organisation is advantageous 

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Job description

• High standards of pharmaceutical service and care
• Provision of advice and pharmacy-initiated therapy
• Scheduled substance and dispensary stock control
• Efficient dispensary administration and management
• Accurate and safe dispensing of medication
• High standards of housekeeping and merchandise display
• Financial management and operational viability
• Training and development of Pharmacist Assistants and Pharmacist Interns
• Staff management and resource planning
• Ad hoc responsibilities as required to support the operational requirements of the pharmacy

Minimum requirements

Qualifications and Experience:

• B Pharm
• Internship
• Community Service

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Job description

• High standards of pharmaceutical service and care
• Provision of advice and pharmacy-initiated therapy
• Scheduled substance and dispensary stock control
• Efficient dispensary administration and management
• Accurate and safe dispensing of medication
• High standards of housekeeping and merchandise display
• Financial management and operational viability
• Training and development of Pharmacist Assistants and Pharmacist Interns
• Staff management and resource planning
• Ad hoc responsibilities as required to support the operational requirements of the pharmacy

Minimum requirements

Qualifications and Experience:

• B Pharm
• Internship
• Community Service

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Job Objectives:

• To ensure and to provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
• To efficiently manage and control all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
• To ensure the operational viability of the dispensary through sound financial management, focus on core dispensary and clinic targets, management of expenses and proactively taking appropriate action as required.
• To ensure competent and motivated employees, including learners and interns, through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
• To adequately schedule staff in line with the labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
• To manage customer service initiatives in the dispensary that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
• To ensure integration and partnership with the clinic and healthcare ailse resulting in a full offering to customers regarding their healthcare needs.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
• To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.

Experience:

• Essential: Minimum 2 years’ experience post community service year
• Essential: Minimum 1 year People Management experience
• Essential: Registration as Responsible Pharmacist with SAPC
• Desirable: Retail Pharmacy experience
• Desirable: Unisolve experience

Education:

• Essential: Registered Pharmacist with SAPC

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Job description

• To deliver world-class Packaging designs across the Clicks brands by delivering the best creative solutions to support the achievement of Clicks Private label ranges and financial targets.
• To deliver and land newness and innovation for Clicks Private Label packaging in alignment with all critical paths.
• To develop brand-consistent packaging inline with all Clicks CI Guidelines.
• To conceptualise and execute high-priority projects across multiple brands.
• To understand marketing trends and have the ability to translate these into creative solutions for our brands to ensure competitor standout.
• To work closely and collaboratively within the team supporting the Packaging Manager, Account Managers, designers and Clients to ensure a smooth workflow and delivery of work while ensuring the creative brief are met.
• To be aligned with the status of work in progress at all times to ensure deadlines are met and manage own timelines. To presentation, all creative artwork making sure work maintains an excellent level of quality and design.
• To mentor junior designers and DTP to ensure timeous delivery and correct interpretation of creative briefs/projects.

Minimum requirements

Education

• Packaging Design qualification from a recognized institution (Degree or diploma) or proven working track record in the Retail design field specifically in the Brand and Packaging field. 

Job-Related Experience:

• At least 5 years packaging and brand design experience with an outstanding working knowledge of concept artwork, finished Art and all print & packaging processes.
• At least 6 years’ graphic design experience in Brand & Packaging design
• Must have experience in developing Brands conceptually as well as the ability to carry concept through to finished art.
• Experience designing and rollout of all Packaging Design materials.

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Job description

• To deliver exceptional customer service through in-store visibility and proactivity to customer needs through knowledge and understanding of health and supplements.
• To consult with customers and provide suitable advice on healthcare, nutritional and supplement products.
• To drive healthcare sales in line with targets through promotion of a broad range of brands by cross selling and upselling to increase profitability.
• To drive stock availability in the healthcare aisles through compliance with stock management principles and procedures in order to drive sales.
• To prevent wastage in own area by adhering to stock rotation principles.
• To prevent stock losses by following all risk management policies and principles.
• To ensure high standards of hygiene and cleanliness within the store in order to create an appealing shopping environment for customers.
• To assist in product merchandising by following the merchandising guidelines and procedures.
• To adhere to all store standard operating procedures.
• To ensure continuity of service by focusing on own development and product knowledge and sharing product information with relief staff.

Job Experience:

• Essential: At least 1 year related experience
• Essential: Experience working with sports nutrition and vitamin related products
• Essential: Selling skills; customer related training

Education:

• Essential: Matric
• Desirable: Sports / fitness / nutrition qualification