Open Positions at Maersk Line

Key Responsibilities

Performance Management / Building Standard Operating System:

• Responsible for driving an effective performance management environment in the function enabling the leadership team timely identifying and correcting derailed performance for critical areas.
• Ensure the Maersk Operating system for performance management is active and highly practiced within the business teams
• Objectively assess the RCA tools, evaluate & implement needed process & checks framework
• Driving KPI deployment and target setting in close cooperation with other functional managers and FBPs
• Ensures the use of “one set of numbers” and improves the content of the performance dashboard part of the Visual Management System in close cooperation with the functional managers.
• Perform senior management reporting for various readers and prepares for monthly performance reviews with the Centre Operations leadership team.
• Encourages a problem-solving culture, equipping LOC with tools, standard data and training to solve challenges and opportunities effectively and strive for continuous improvements
• Produce relevant management reports, Gap analysis and co-create improvement plans with the assigned execution teams
• Driving usage of BI analytics to provide direction/decision support and assess trade-off between cost savings, efficient operations (SR + Utilization) and customer satisfaction (SVD);
• Co-driving KPI deployment and target setting in close coordination with head of Ocean Fulfilment and Head of Finance, ;
• Driving performance management for the relevant services in the geography balancing outcome KPI’s;
• Timely identifying and correcting derailed performance for critical areas through action oriented framework;

Cost Controlling / Cost Conscious Mindset

• Understand the consolidated financial, operational drivers and the business development and take a role in challenging the figures.
• Strong understanding of the cost drivers with the operations and takes ownership, driving initiatives on cost mitigation
• Independent analysis to provide data and drive business decisions across multiple stakeholders and management levels.
• Challenge business case assumptions and ensure that a benefit realisation check is in place for all major business cases.
• Responsible for coordinating all cost saving programmes (e.g. SMARTOPS and Game Plan) and drives the follow up on these and ensure benefit realisation in the monthly report.
• Through analysis provide insights resulting in cost saving initiatives driven together with the other functions.
• Actively participate in the Operations finance community to learn & share best practices as needed
• Optimizing variable cost, ensuring cost recovery process is strengthened collaborating with Market FIN counter parts;
• Driving appropriate use of financial models for decision making process (network, port, etc.);
• Accountable for delivering and following up of Ocean financials (Budget, Monthly and FY process)

Partnering / Right Customer Centric mindset

• Collaborate with business teams to build solutions enhancing value offering for the right segment of customers
• Able to challenge & influence business decisions constructively with a customer centric mindset
• Balance the right mix decisioning between customer centricity & cost consciousness
• Identifying new creative ways to add value to the organization challenging the status quo;
• Driving smooth financial interaction between Ocean fulfilment team, Areas, Market & CD TbM teams and relevant Center functions;
• Actively participating in the relevant FBP community to learn & share best-practices as needed;
• Lobbying behind the scenes to build support for ideas and solicits the involvement of others to build ownership and buy-in;
• Analysing the wider business and political implications when making decisions, including the effectiveness of the outcome;
• Influencing decisions through presenting the right set of financials;
• Can be a substitute for leaders to drive business review meetings.

We're looking for

• Bachelor's degree in Finance or equivalent, with CA(SA) or CIMA.
• Minimum 5-7 years of related industry experience, preferably with costing and procurement expertise.
• Excellent analytical and problem-solving skills
• Excellent interpersonal, listening and communication skills combined with ability to condense detailed subject matter into clear and effective communications
• Ability to influence and drive change across multiple functional units
• Results oriented, drives issues to closure
• Possesses strong business knowledge
• Adaptable and able to keep the bigger picture in focus while navigating through a complex issue
• Ability to work both independently, as well as and as part of a cross-departmental team where innovative solutions are required.

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Key Responsibilities:

• Liaising and preparing transport plans with suppliers.
• Allocation of work via TMS and drive process efficiency ensuring that we focus on customer outcomes.
• Get understanding of the customers business when proposing viable solutions.
• Maintaining On-Time Delivery as per customer requirement (internal / external customers).
• Identify recurring service failures and process gaps in intermodal delivery and initiate steps to address root cause
• Optimize experience by challenging business rules/ limitations where possible
• Evaluation of cases/issues and capture of voice of customer to ensure instant resolution takes place.
• Attend/setup telecoms to address customer concerns, regularly overview of accounts / corridors.
• Actively engage with customer experience and intermodal vendors for workable solutions and timely resolution.
• Own and manage the finance process and administration for all work  executed
• Coordinate the delivery of FCL containers to DC’s in the area.
• Cato Ridge focal – provide regular updates.

Who we are looking for:

• 3+ Years of experience of logistics operations.
• Strong stakeholder management skills
• You are ready and always prepared to go the extra mile to deliver on what Maersk has promised to customers.
• Understand process thinking and operational processes, result oriented, strong sense of urgency with a cost ownership mindset.
• Ability to identify weak spots and proactively engage in analysis and solutions.
• Can timely communicate internally and externally to relevant stakeholders.
• Ability to work under pressure.
• Ensure that all activities within the intermodal, rail, barge departments are handled in a proper and timely manner.
• Be a value adding team player with a big picture solutions mindset.
• Strong visibility and reporting skills.
• Excellent written and communication skills.
• Proficient to advance in Microsoft Excel skills required.
• Bachelor's degree will be an advantage

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KEY RESPONSIBILITIES:

Develop solutions in line with Made by Maersk strategy and customer needs:

• Basic supply chain analytics projects
• Analysis and compatibility against business processes to execute required solution and solution changes
• Analyse end-to-end supply chain of clients for potential cost saving opportunities
• Identify and analyse potential configuration gaps using various MbM technology platforms/application.
• Interpret and analyse gathered customer requirements and translate into a solution proposal; develop and maintain solution concepts
• Configure solution building blocks - maximise use of existing solutions already successfully operated
• Quantify the solution resource and implementation requirements e.g. FTE’s, costs, EDI development, facilities, capabilities, equipment/services
• Work with Product/IT to develop alternative solutions in case of capability gaps where applicable
• Clearly outline solutions in appropriate formats for presentation to customers and handover to the implementation team
• Management of dashboards to show profit levels, HC expenditures and other meaningful metrics across customers, verticals and geographies. Financial and operational benchmarking

Review and support customer solutions and implementations:

• Act as custodian of sustainable operational quality and efficiency
• Project manage the solution design process to ensure on-time delivery
• Channel requests for re-engineering, re-development of solution building blocks to product managers.
• Regular review of cost to serve vs pricing and tie it with P&L
• Maintain the repository of the global pricing database and update with relevant changes

Accountable for:

• Analytics of current supply chain model of the customer
• Solution quality, its implementation and execution
• Visibility on operating cost drivers and execution of the initiatives
• Review and respond to queries on solutions if any sought by the Opportunity Management Evaluation Board (OMEB)

WHO WE ARE LOOKING FOR:

Someone with:

• Tertiary education in Supply Chain Management or Industrial Engineering
• Minimum 5 - 7 years of experience in transportation with experience in solution designing and supply chain.
• Experience in the analysis, design or operations of international supply chains
• Project management experience preferable
• Direct experience in one or more core industry verticals
• Analytical with proficiency in translating complex requirements into tangible solutions
• Effective interpersonal and communication skills
• In-depth understanding of end-to-end International logistics concepts
• Strong financial acumen
• Excellent interpersonal and presentation skills
• Be able to work independently, and willing to travel upon business requirements