Open Positions at Managed People Solutions

Successful candidates will be working as Junior Merchandisers performing the following duties:

• Determine stock to be merchandised
• Draw stock requirements
• Check vintage, product quality on the shelf, stock rotation, and price tags
• Execute merchandising activities as per cycle brief
• Feedback on customer complaints, queries, and requests
• Communicate and upkeep knowledge of product and promotions
• Effectively record merchandising activities
• Execute calls as per call cycle
• Advice RSM on out-of-stock products

Requirements:

• Between the ages of 18 and 28 years
• N6 TVET Certificate (seeking to complete an 18-month workplace experience program)
• NCV Level 4 Certificate in a relevant field
• Grade 12
• No prior work experience required
• Willingness to learn and adapt to a professional environment

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Responsibilities 

• Effectively execute call procedures, in accordance with the SOP on pre, during and post call procedures.
• Effectively execute sales levers at outlet, in accordance with the SOP according to customer call procedure.
• Collect, capture, and maintain accuracy of all wines listed on all wine lists in your sales area as per the wine list data base SOP.
• Effectively execute stock allocation, by managing the stock allocation as per RSM requirements and stock allocation report.
• Submit all expense reports on time as per SOP.
• Log all calls and capturing interaction with customers on the handheld device as per SOP and RSM requirements.
• New product introduction, vintage changes, and upliftment procedure to be carried out as per SOP.
• Client Trade visits to be done as per the RSM’s requirements and according to SOP.
• Deliver customer satisfaction by call cycle management. Effective planning of the call cycle as per contact and coverage SOP.
• Plan and prioritize, demonstrate abilities to manage competing demands.
• Deliver customer satisfaction by assisting new customers in opening accounts, as per SOP on new accounts.
• Recording and promptly acting upon customers’ complaints, queries and requests and feedback accordingly as per Communication SOP and contact grid.
• Identifying and execute promotional opportunities/requirements as per the customers’ needs and promotional SOP.
• Identify training needs of the customer and execute according to a training plan.
• Understand the sales strategy as well as your personal sales target by customer and brand and deliver the result.
• Make yourself aware of the dress code and adhere to it (smart casual) as per SOP.
• Manage and take care of company assets including car, laptop, and handheld devices as per SOP.
• Submit all expense reports on time as per SOP.

Qualifications and experience

• Diploma relating to Sales, Marketing, Hospitality Management or Food and Beverage Management would be beneficial.
• 2-3 years Sales and Merchandising experience in a related FMCG environment / liquor industry.
• CWA Certificate Wine Course.
• Valid Driver's License.