Open Positions at Nexio

ROLE REQUIREMENT

• Proactively provide technical guidance and mentoring to staff.
• Provide technical leadership.
• Contribute to projects & architectural planning.
• Contribute to continuous improvement and the adoption of best practices.
• Drive Initiatives / Projects to completion with relevant team members
• Drive OS Security Hardening with relevant team members.
• Resolve Service Affecting Incidents & RCA’s to completion.
• Monitoring, managing and improving the efficiency of support services.

TECHNICAL / PROFESSIONAL COMPETENCIES

• Experience as a Senior Linux Engineer. (Essential)
• ITIL Foundation Level. (Essential)
• High level of IT knowledge and experience. (Essential)
• Comprehensive experience in Excel and other related Microsoft Office products.
• Comprehensive experience in an incident/problem/change environment. (Essential)

QUALIFICATIONS & EXPERIENCE

• Grade 12 with Maths & Science (Required)
• Tertiary Education in the ICT industry (Required)
• Tertiary qualification in IT technical field (Essential)
• ITIL Foundation certified (Advantageous)
• RHCSA / RHCE or similar qualification in Unix/Linux environment (Required)
• Bachelor's degree in computer science, information systems or a related study.( Advantageous)
• Candidate should have a minimum of 15+ years of experience in ICT, with at least 10 years in Unix/Linux System administration (Required).
• Experience in administering enterprise-scale Unix/Linux environments (Required).
• Experience on multi-vendor net management port configurations, i.e. HP ILO, SUN ILOM, Dell iDrac (Advantageous).
• Candidate should have in depth experience in hardware, system software, storage and networking (Required).
• Advanced shell scripting (Required).
• Ansible Automation (Required).
• Red Hat Satellite (Required).
• Red Hat OpenShift enterprise (Advantageous).
• Cluster environments, i.e. Veritas and Pacemaker (Advantageous).
• Vulnerability and Patch Management (Essential)
• AWS Cloud experience (Advantageous)
• Backup and recovery (Required)
• Working knowledge of BMC Remedy (Advantageous)

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ROLE REQUIREMENT

• Involvement in the support and implementation Cisco Switches and other Customer Equipment.
• Resolve with the assistance of Vodacom CSOC any customer site issues on the mentioned products.
• Monitor and troubleshoot IT Infrastructure.
• Liaise with various departments within the customer including CSOC.
• Keep accurate records as required by Nexio
• Maintain Helpdesk System for VodacomWorld Support

Additional Information:

• Ability to take ownership
• Excellent communication, interpersonal, Verbal & Written
• Ability to work in a changing environment
• Basic telephone techniques
• Problem Solving & Analysis
• Analytical Thinking
• People Skills
• Has demonstrated the ability to work well with others, team work ethic.
• An excellent communicator and collaborator
• Willingness to learn
• Positive attitude
• Delivering Results and Meeting Customer Expectations
• Following Instructions and Procedures
• Learning and Researching