As a leading workplace management solutions provider across Africa Middle East, operating in over 28 countries, with over 40,000 employees, Tsebo Solutions Group offers our clients improved workplace productivity that supports their success. At Tsebo, we believe that the local expertise of our people and the global standards by which we operate, enables u...
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Main Responsibilities:
- Take full responsibility and supervisory of this contract
- Setting and management of service delivery standards
- Lead, motivate, train and develop a team of staff
- Implement and maintain operational controls in line/within budgetary requirements
- Ensure quality of food preparation, presentation and service is up to Fedics standards by meeting all quality / star grading standards in all areas of responsibility as per grading checklist
- Proactively manage the Q-pro & OSHACT compliance of this unit
- Ensure that tills and cash ups are running smoothly
- Ensure all Fedics policies and procedures are complied with
- Daily HR and IR issues (including training, development & performance management)
- Analyse and pre-empt client needs and possible complaints
- Take responsibility for all functions by organising, preparing & co-ordinating.
- Management of all administration, finances, debtors, budgets, etc.
- Process Fedics paperwork and compile & understand weekly & monthly P & L
- Relationship building with the client and customers on a daily basis (essential)
Qualifications
- Relevant tertiary qualification and/or equivalent level of competence
- Minimum of 3 years supervisory experience
- Standalone person on site
- Able to think on your feet
- Previous experience within a similar corporate environment
- Able to work shifts when required
- Strong in kitchen and functions
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Duties & Responsibilities
- Ensure work schedules/job cards are in place for each position and relevant to site.
- Report maintenance and safety concerns to the manager on a day-to-day bases
- Ensure consistently high service standards are maintained for all services in scope with regular inspections.
- Ensure that staff are correctly and smartly dressed displaying a name badge. Highlight to sites the importance of always upholding the company image.
- Ensure that cleaning methodology are strictly adhered to in line with company policies, quality programmes and legislation.
- Managing company assets by performing monthly spot checks on high value items. When checking assets ensure that equipment is kept in a good condition and repaired and serviced when required.
- Do daily checks and follow-ups.
- Report maintenance and safety concerns to the manager on a day-to-day basis.
- Maintain personal health, hygiene and professional appearance.
- Responding to management request timeously and providing necessary action required.
- Hospitality or commercial experience
- To maintain a high standard of morale and motivation through good communication skills.
- Ensure work schedules/job cards are in place for each position and relevant to site
Qualifications
- Minimum Matric/Grade 12,
- Minimum 2 years supervisory experience in a similar environment.
- Ideal experience in the commercial industry.
- Safety standards and management.
go to method of application »
Duties & Responsibilities
- Ensure work schedules/job cards are in place for each position and relevant to site.
- Report maintenance and safety concerns to the manager on a day-to-day bases
- Ensure consistently high service standards are maintained for all services in scope with regular inspections.
- Ensure that staff are correctly and smartly dressed displaying a name badge. Highlight to sites the importance of always upholding the company image.
- Ensure that cleaning methodology are strictly adhered to in line with company policies, quality programmes and legislation.
- Managing company assets by performing monthly spot checks on high value items. When checking assets ensure that equipment is kept in a good condition and repaired and serviced when required.
- Do daily checks and follow-ups.
- Report maintenance and safety concerns to the manager on a day-to-day basis.
- Maintain personal health, hygiene and professional appearance.
- Responding to management request timeously and providing necessary action required.
- Hospitality or commercial industry experience.
- To maintain a high standard of morale and motivation through good communication skills.
- Ensure work schedules/job cards are in place for each position and relevant to site.
Qualifications
- Minimum Matric/Grade 12,
- Minimum 2 years supervisory experience in a similar environment.
- Ideal experience in the commercial industry is advantageous.
- Safety standards and management.
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Duties & Responsibilities
Operations and Service Delivery:
- Ensure work schedules/job cards are in place for each position and relevant to site.
- Ensure consistently high service standards are maintained for all services in scope with regular inspections.
- Ensure that staff are correctly and smartly dressed displaying a name badge.
- Highlight to sites the importance of upholding the company image at all times.
- Ensure that cleaning methodology are strictly adhered to in line with company policies, quality programmes and legislation.
- Managing company assets by performing monthly spot checks on high value items.
- When checking assets ensure that equipment is kept in a good condition and repaired and serviced when required.
- Do daily checks and follow-ups.
- Report maintenance and safety concerns to the manager on a day to day bases.
- Maintain personal health, hygiene and professional appearance.
Communication:
- Responding to management request timeously and providing necessary action required.
- Responsible to regularly keep line management informed of pertinent issues relating to the unit
Health and Safety:
- Ensure that all OHS Act (Occupational Health and Safety) requirements are adhered to for site specific requirements in line with company policies, quality programmes and legislation.
General:
- To maintain a high standard of morale and motivation through good communication skills.
- May be required to assist with any other duties that may be outside scope of responsibility.
Qualifications
- Matric/Grade 12 or relevant experience.
- Minimum 2 years cleaning supervisory experience gained in the healthcare/hospitality industries.
- Must have experience in health and safety standards and management.
go to method of application »
Duties & Responsibilities
- Ensure work schedules/job cards are in place for each position and relevant to site.
- Report maintenance and safety concerns to the manager on a day-to-day bases
- Ensure consistently high service standards are maintained for all services in scope with regular inspections.
- Ensure that staff are correctly and smartly dressed displaying a name badge. Highlight to sites the importance of always upholding the company image.
- Ensure that cleaning methodology are strictly adhered to in line with company policies, quality programmes and legislation.
- Managing company assets by performing monthly spot checks on high value items. When checking assets ensure that equipment is kept in a good condition and repaired and serviced when required.
- Do daily checks and follow-ups.
- Report maintenance and safety concerns to the manager on a day-to-day basis.
- Maintain personal health, hygiene and professional appearance.
- Responding to management request timeously and providing necessary action required.
- Healthcare experience
- To maintain a high standard of morale and motivation through good communication skills.
- Ensure work schedules/job cards are in place for each position and relevant to site
Qualifications
- Minimum Matric/Grade 12
- Minimum 2 years supervisory experience in a similar environment
- Must have experience in commercial industry
- Safety standards and management experience
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Duties & Responsibilities
- Take full responsibility and management of your site,
- Act with utmost urgency when attending to any client request and do so pro-actively,
- Best allocate the resources of the contract to achieve maximum cleaning output. Where the SLA stipulates resource requirements, these must be adhered to,
- Output based contracts must be managed efficiently,
- Together with HR pro-actively manage a pool of trained relief staff members to prevent any service delivery disruptions,
- Ensure work schedules/job cards are in place for each position and relevant to site,
- Ensure consistently high service standards are maintained for all services in scope with regular inspections,
- Unit closures to receive proper service until the last trading day and all processes relating to staff, equipment, billing and costs are attended to within the month of closing,
- Contract retention through maintaining excellent service standards, identifying and mitigating the risk of cancellation and building strong client relationships with key client contacts,
- Ensure that staff are correctly and smartly dressed displaying a name badge. Highlight to sites the importance of upholding the company image at all times,
- Ensure that cleaning methodology are strictly adhered to in line with company policies, quality programmes and legislation,
- Managing company assets by performing monthly spot checks on high value items. When checking assets ensure that equipment is kept in a good condition and repaired and serviced when required,
- Effective use and updating of electronic application/tools issued by the company,
- Ensure that training is scheduled for all staff in your portfolio to equip and empower them to perform their duties. This includes regular on job training sessions performed by you,
- The upkeep of unit files kept at unit level and notice boards where applicable as set out in TCS Policy and Procedure file.
Communication:
- Regular client meetings with clients signing off unit visit checklist,
- Responding to clients and management request timeously and action accordingly,
- Ensure monthly completion of client specific records in sites where this is required. This may include hygiene consumption reports, cleaning inspection and walk about reports, reports on training performed, reports on client maintenance matters that were reported by cleaning management and/or completion of client monthly surveys,
- Effectively communicate and filter company information to staff,
- Keep line management informed of pertinent issues relating to your contracts.
Labour Management:
- Work with HR to allocate staff to sites according to policies and procedure,
- Complete time sheets and submit to the administration department as per the deadlines,
- Must manage daily human resources and industrial relations issues and abide by the company disciplinary code and ensure that this is consistently applied,
- The Cleaning Manager is required to participate in CCMA cases and union meetings if required,
- To hold performance appraisals with all cleaning staff reporting to you, identify areas for development and training needs,
- Ensure that all staff have signed and are abiding by the Tsebo House rules.
Health and Safety:
- Ensure that all OHS act (Occupational Health and Safety) requirements are adhered to for site specific requirements in line with company policies, quality programmes and legislation.
Unit Finances:
- Actively manage unit leave liability and leave plans according to company policies and targets,
- Continually identify potential of additional business within existing contracts and One off cleaning opportunities,
- Ensure all rechargeable and overtime work is authorized and billed to client timeously and within the month,
- Ensure debtors collection is in line with contractual agreements,
- Capital expenditure and equipment repairs should be approved by line manager prior to any orders being placed,
- Chemical and consumables are ordered in line with a monthly pre-determined budget.
General:
- Maintain a high standard of morale and motivation,
- Attend meetings, training etc
- Implement and manage initiatives and objectives as set out by our clients and/or Tsebo Management and to support functions such as Quality (Star Grading), Procurement, Training or HR,
- Ensure that our TCS brand is protected and represent it professionally at all times,
- Ensure that statutory/legal requirements are strictly adhered to,
- To keep abreast of changes in all company policies and procedures,
- Adhoc duties.
Qualifications
- Relevant operations and people management experience,
- Minimum of 5 years’ experience in a similar environment on middle management level,
- Experience in the healthcare industry is highly advantageous,
- Experience in managing or overseeing large compliments of people,
- Understand cleaning principles and knowledge of company policies and procedures,
- Good understanding of scheduling of staffing and assign cleaning tasks productively to each position to achieve an output standard according to site specific SLA’s,
- Strong people skills and knowledge or Industrial relations.
go to method of application »
Duties & Responsibilities
- Take full responsibility and management of the unit
- Need to be able to work in a demanding environment.
- Setting and management of service delivery standards
- Lead, motivate, train and develop a team of staff
- Implement and maintain operational controls in line within budgetary requirements
- Ensure quality of food preparation, presentation and service is up to standard by meeting all quality star grading standards in all areas of responsibility as per grading checklist
- Ensure all policies and procedures are complied with
- Daily HR and IR issues (including training, development & performance management)
- Analyse and pre-empt client needs and possible complaints
- Take responsibility for all functions by organising, preparing & co-ordinating.
- Management of all administration, finances, debtors, budgets, etc.
- Process paperwork and compile & understand weekly & monthly P & L
- Relationship building with the client and customers on a daily basis (essential)
- Must be able to work long hours and over weekends should there be a need
- Stay abreast of latest food trends and best practices
Qualifications
- National Senior Certificate
- Relevant Culinary Degree/Diploma or Certificate
- Minimum of 5 years’ experience Chef / Catering Manager within retail
- Experience in managing team of 20+ staff
- Functions / events experience
- Managing convenience store experience
- Own reliable transport
go to method of application »
Duties & Responsibilities
Operational Delivery:
- Maximising operating profit through using planned maintenance where it is more effective than alternatives. (A possible measure of success might be ‘number of planned jobs verses the total number of jobs’ in a week or month)
- Maximising equipment reliability through using planned maintenance most effectively. (A possible measure of success might be ‘how long each piece of equipment ran at full design capability after planned maintenance was done’
- Maximising equipment availability through most effectively using planned maintenance. (A possible measure of success might be ‘lost production time due to planned maintenance per week or month’.
- Execution of the daily, weekly, weekend and annual overhaul planning activities for the client’s building and associated areas.
- Develop, maintain and improve the Maintenance Planning and Scheduling processes
- Review the full extent of maintenance work needed to conduct the relevant Preventative Maintenance, Proactive Maintenance and Continuous Improvement activities on Huawei plant and equipment
- Establish cost and time estimates of planned maintenance work
- Ensure all necessary parts, equipment, services and documentation to perform the maintenance work are readily available at time of use
- Continually improving planning, scheduling, data management and job reporting systems to increase planning effectiveness and efficiency
- Collaborate with maintenance stakeholders to schedule resources for the most effective production and maintenance outcomes
- Proactively work with the departmental leadership teams to ensure the effective execution of all required maintenance activities.
- Drive Daily Toolbox meetings
- Updating of Contractor Movement Board
- Ensure maintenance tool time is maintained above an agreed target, as set out in KPI’s
- Ensure accurate and timely Maintenance performance reporting.
- Reviews maintenance from previous night to determine what tasks are "open, closed or deferred"
- Maintains a planning shift turnover report
- Maintains maintenance planning fleet mod status by adding new EOs, updating accomplished EOs, and verifying parts to schedule EOs.
Service Delivery Management:
- Undertake work tasks as allocated by the Maintenance Manager
- Report all safety hazards or workplace injury/illness to Maintenance Manager immediately
- Advise the Maintenance Manager of any unplanned absence from work immediately
- Work in a flexible way when the occasion arises so that tasks, which are not specifically covered in the job description, are undertaken
- Take responsibility for one’s own performance
- Promote TFS’s & the client’s image and corporate citizenry through deliberate and co-ordinated activities
Customer Focus:
- Attend and complete all required company training
- Assist in implementing and maintaining the quality management system by reporting quality problems as they arise
- Other duties as directed
- Ensuring performance requirements are met (SLA’s and performance management)
- Update and Maintain an accurate record of all maintenance documentation, warranties, licences
- Establish and maintain a good working relationship with the management and staff.
- Ensure compliance with regulatory and health and safety requirements.
- Collaborate with suppliers, and contractors to ensure customer needs are met.
- Work with teams to develop and maintain a customer-focused attitude toward activities
- Interact with clients to provide and process information in response to enquiries, concerns and requests about services
- Work with processes and procedures in such a way that operational efficiencies and performance are enhanced
- Attend to and resolve all client queries timeously or escalate when necessary
- Follow up and follow through on all escalated queries timeously
- Manage conflict
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Duties & Responsibilities
- Assist Catering Manager with monthly Client Account
- Comprehensive maintenance of all financial control systems
- Report any fluctuations on stock consumption reports to the Catering Manager
- Assist Catering Manager with once a month surprise Audit Stock Check
- Liaise with all Catering Managers, consolidating all costings for meals and functions and GP monitoring
- Assist with stock takes. Ensure all invoices received for processing
- Computer literate – use of various computer programs ie Word and Excel.
- Innovative, and use own initiative
- Must be able to assist with functions, if the need is there
- Compile weekly summary of Profit and Loss for the unit.
- Compile all bookkeeping returns required by Regional Office and the unit as per the times stipulated.
- Ensure all bookkeeping returns and trading analysis figures are balanced by Friday after stock takes.
- Conduct spot checks in units with Control Sheets vs POS vs Cash Received
- Conduct Cash Checks in units, balancing to PRS Cash on Hand
- Administer and manage all Local Debtor transactions and payments
- Accurate filing of account and financial records.
- Submit the relevant accurate financial documentation when needed
Qualifications
- Relevant Degree/Diploma or Certificate
- Knowledge of industry advantageous
- Experience in a similar position is an advantage
- Food Background essential
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Duties & Responsibilities
Team Leadership
- Lead and mentor the Commercial & Financial Team, including Accounts Payable, Sourcing Specialists, Project Accountants, and Analysts. Drive performance through structured development plans and regular reviews.
Cashflow & Budget Management
- Oversee cashflow and working capital to maintain financial health. Lead long-term budget planning and cost optimization initiatives aligned with strategic goals.
Contract Oversight & Mobilization
- Manage commercial change control processes, ensuring contract budgets and agreements reflect evolving scopes of service. Maintain strong commercial relationships with client stakeholders across multiple markets.
Strategic Financial Analysis & Projects
- Conduct in-depth financial analysis to support operational decisions and executive strategy. Respond to ad hoc requests from senior leadership and contribute to strategic projects.
Governance & Reporting
- Prepare and present monthly financial and commercial reports, dashboards, and executive summaries. Represent the finance function in governance meetings including PPP EXCO, board reviews, and strategic planning sessions.
Tax Compliance
- Oversee legal entity tax affairs, ensuring compliance with relevant regulations and internal financial governance standards.
Commercial Support for Business Development
- Provide financial and commercial insights to support sales and business development initiatives, contributing to new opportunities and strategic growth
Qualifications
- Chartered Accountant (SA) or CIMA, with 8+ years post qualification experience
- Proven track record in commercial finance leadership (5+ years in a similar role)
- Strong command of Microsoft Office, Dynamics D365, and Qlikview
- Exceptional commercial acumen, negotiation skills, and stakeholder communication
- Innovative thinker with a keen interest in AI and model building
- Ability to balance attention to detail with a strategic macro view
go to method of application »
Duties & Responsibilities
- Take full responsibility and management of the unit
- Need to be able to work in a demanding environment.
- Setting and management of service delivery standards
- Lead, motivate, train and develop a team of staff
- Implement and maintain operational controls in line within budgetary requirements
- Ensure quality of food preparation, presentation and service is up to standard by meeting all quality star grading standards in all areas of responsibility as per grading checklist
- Ensure all policies and procedures are complied with
- Daily HR and IR issues (including training, development & performance management)
- Analyse and pre-empt client needs and possible complaints
- Take responsibility for all functions by organising, preparing & co-ordinating.
- Management of all administration, finances, debtors, budgets, etc.
- Process paperwork and compile & understand weekly & monthly P & L
- Relationship building with the client and customers on a daily basis (essential)
- Must be able to work long hours and over weekends should there be a need
- Stay abreast of latest food trends and best practices
Qualifications
- National Senior Certificate
- Relevant Culinary Degree/Diploma or Certificate
- Minimum of 5 years’ experience Chef / Catering Manager within retail
- Experience in managing team of 20+ staff
- Functions / events experience
- Managing convenience store experience
- Own reliable transport
Method of Application
Use the link(s) below to apply on company website.
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