Open Vacancies at Absa Group Limited (Absa)

Job Description

Strategic direction & governance

• Provide Assistance in setting the Absa Group Limited data privacy strategy, as well as the privacy risk and control threshold for the Group.
• Assist in driving compliance to all Data privacy laws and regulations and address these requirements early on in new technologies.
• Develop and oversee the application of data privacy policies and standards for Absa Group Limited and maintain these on at least an annual basis.
• Enable compliance with data privacy regulations and foster a data protection culture within the organization.
• Proactively conduct data protection impact assessments for the Group’s products, projects, and processes.  
• Provide SME guidance on Data Privacy Risk management with Business stakeholders and suppliers.
• Partner with Business and Technology to ensure data privacy issues are considered at the outset of new projects, products, and initiatives.
• Monitor the evolving data privacy regulatory landscape to keep visibility on trends, and best practices to adequately address current policies or standards.  
• Inform and monitor the Absa Group Limited Data Privacy risk appetite and changes to it.
• Assist in the development and maintaining of an appropriate operating model to ensure that the data privacy policy requirements are implemented within the Business with adequate oversight from the Group Privacy Office.
• Assess the risk on all requests for dispensations, waivers, and breaches, and escalate to the Principal Risk Officer for consideration.
• Participate in investigations, reviews, approvals, incidents, and exceptions to address matters impacting the risk
• Assist in the development of the process for the identification and assessment of all severity 1-4 incidents within Absa Group Limited

Oversight & reporting

• Monitor compliance with data protection regulations and Group policies
• Continuous engagement with the various regulators and keeping up to date with data privacy regulations.
• Support the data incident response and data breach notification procedures
• Timeously validate and respond to data subject requests
• Assistance in overseeing data privacy incident and breach procedures and response, including investigation, documentation, reporting, maintenance of records, and the implementation of corrective action.
• Oversee the development and/or implementation of training on the policies and standards to deliver compliance and foster a data privacy culture.
• Review and make recommendations on the Key Risk Indicators submitted by Business.
• Oversee the gathering, collation, and aggregation of risk reporting; challenge inputs from Business and develop and report on an overall picture of the status of the Risk from a Group perspective. 
• Assists in the management of and reporting on the status of data privacy risk to internal and, where relevant, external stakeholders, including regulatory bodies.
• Keep up to date and maintain the Group Risk Framework and identify and warn the business and the Compliance Executive Committee of emerging risks. Develop how those risks may be managed, by providing actionable intelligence.
• Promote and communicate the embedment of compliance throughout the organisation and oversee the development and implementation of high-quality compliance policies and standards
• Ensure adequate monitoring capability is incorporated into solutions to provide key risk metrics and indicators. This may include participation in designing and implementing systems of metrics to provide additional monitoring insight.

Management and Leadership

• Develop the capability through internal and external networks, research, and tools to identify emerging risks and potential enhancement of the Risk Framework and Data Privacy Policy. 
• Assist in the Developing and implementation of policies, procedures, and systems to ensure efficient and effective identification and assessment of Data Privacy risks
• Promote the cultural, behavioural, and organisational changes necessary within the business to achieve continuous improvement.

Stakeholder management

• Act as an ambassador with colleagues, regulators, and other stakeholders to establish a leading function within the organization.
• Be registered with relevant regulatory or professional bodies
• Advise stakeholders on the management of relevant data risks, by participating in product/project/change approval and review processes.
• Ensure that proactive and risk-based advice is delivered through effective partnership with others at all levels – the front office and other infrastructure functions.

Education and Experience Required

• Degree in Commerce, Legal or Business or NQF Level 6 Equivalent
• (3 - 5) years’ experience in Compliance, Data Risk Management, Audit or Risk management 

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Key accountabilities :

• Investigating product performance-related issues and queries and recommending pricing solutions to product owners, product managers, and other functional areas of the business
• Investigate new pricing trends, and methodologies and recommend new rating factors
• Support product managers in designing new products or features and highlight the impact of proposals on premium rates, competitiveness, fair treatment of customers, and profitability
• Support product managers in developing business cases and socializing them with management and business partners
• Develop and socialize pricing assumptions with key stakeholders including product managers, management, reinsurance partners, risk functions, and the Head of Actuarial Function
• Pricing of new products in line with pricing guidelines and Model Risk Standard
• Socializing new rates with product managers and business partners and supporting them in getting buy-in from management
• Managing all pricing exercises in accordance with all applicable governance processes and Standards, including engagements with the Head of Actuarial Function to ensure rates are signed-off
• Supporting the product managers and IT to ensure successful implementation of new rates
• Supporting the Head of Pricing in the development, planning, and execution of the pricing deliverables
• Coaching and development of junior colleagues within the team and checking an
• Checking and reviewing colleagues’ pricing exercises to ensure accuracy of outputs for sound business decision making and ensuring a robust control environment

Additional :

• Have at least 2 years post qualification experience but negotiable
• Have at least 3 years of life insurance pricing experience. Product development or valuation-related life insurance experience would be an added advantage
• Are able to work independently, are self-motivated, and passionate about executing effectively and with high quality
• Have Prophet and SQL working experience and you are keen to learn new programming languages

Education

• Bachelor's Degree: Actuarial Science

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Job Description

• Accountable for providing expert advice and market thought leadership to influence, guide and optimise the formulation of the strategy, business and operating models to drive business performance and decision making.
• Lead Rewards innovation and provide specialist advice and innovation services to shape the future bank through the seeking of new and innovative growth opportunities through the identification, incubation and commercialisation of new business opportunities making use of emerging trends such as gamification, use of AR and AI to drive customer engagement.
• Responsible for the end to end management of the Absa Advantage programme, including programme financials and product lifecycle development
• Plan to provide expert advice to inform effective implementation of interlocks across the value-chains in alignment with strategic objectives and priorities and specify the required measurements to monitor performance effectiveness.
• Drive new ways of working through collaborative approaches to enable better support and broad buy-in for the identification of innovative, profitable business new opportunities across Absa.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Description

• Credit Risk Management: To conduct quality credit assessments and present bankable solutions pertaining to Business Support clients in CPF & AGRI sector. 
• Credit Portfolio Management: Proactively manages the overall clients' value through optimising revenue opportunities i.e. pricing for risk and ensuring that they mitigate and manage the credit exposure to the Bank by adhering to the Business Support Policy and Procedures and the Bank's Credit policy. 
• Impairment and Risk Management: Monitor the client/s business performance on a continuous basis, in addition to performing formal reviews at specified time intervals, to ensure early identification of changes to the client's risk profile. 
• Input into Credit Lending Strategies: Explore new, improved and alternative ways of credit lending by liaising and interacting with Business Support staff and other Absa role-players and transfer this know-how to others in the department with the intention of making them the new departmental standards. 
• Credit Policy Compliance and Governance: Comply with the Bank’s credit policies and philosophy at all times, and that any policy breaches have been suitably addressed and mitigated against and reported to the appropriate authority i.e. Forensics. 
• People Management: Coach, mentor and manage team members toward driving business objectives and ensuring colleague development

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

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Job Description

• Income growth and customer acquisition: Income growth and customer acquisition. Identify, research and create a target list for potential new clients for sourcing and engagement.
• Increase and grow (income) in line with agreed targets by generating ongoing referral business (high value switches) primarily from new clients that are banked outside of Absa. 
• Market Intelligence: Market Intelligence. Develop and maintain an understanding of market trends and individual lifecycle challenges and opportunities facing clients to offer solutions that meet clients needs.
• Develop and maintain an understanding of competitor bank offerings including products, pricing, services etc 
• Risk & Compliance: Risk & Compliance Understand and apply the relevant governance and compliance procedures to activities undertaken and maintain ongoing completion of relevant governance and compliance training e.g. NCA, FAIS, FICA, CPA, etc 
• Relationship management: Relationship management. Identify the clients’ requirements prior to call, undertake pre‐call planning involving necessary product partners to prepare effective pitch and communication of the Business Banking CVP.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Description

• Analysis and Research:  - Conducts analysis and research in areas of specialisation/expertise, leveraging a variety of applicable information's sources; - Analyses information, generates and publishes written reports summarising findings and prepares recommendations within area of expertise; - Quality assures analysis and recommendations  
• Stakeholder Management::  - Establish relationships with key internal and external stakeholders to source information and make recommendations to; - Build relationships with stakeholders spanning the enterprise in order to collaborate and share findings and recommendations.  
• Control:  : Accountable for complying with all risk management, regulatory and  compliance frameworks within area of accountability; Where applicable ensures that colleagues managed are aware of and comply with all compliance requirements.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Description

Income Growth and Financial Targets: 

• Ensure a deep understanding of client's working capital cycle and business needs to provide appropriate solutions. Drive achievement of targets as per individual scorecard. 

Customer Focus: 

• Proactively drive acquisition and cross-sell initiatives through re-engagement processes. Ensure service and complaints resolution are within acceptable service level agreements. 

Compliance and Risk Management:

• Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards.   

Collaboration: 

• Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.

Education

• Higher Diplomas: Business, Commerce and Management Studies (Required)

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Job Description

• New Business Origination Manage and grow existing client relationships Involvement in credit related tasks Involvement in Assets under Management and Investments Stakeholder Management Query resolution Risk Management

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Description

• Customer Experience: Responsible for all customer enquiries, service level agreements, and to ensure delivery according to set standards.  
• Deal Facilitation : Handle all customer interactions professionally and efficiently  
• Contract Administration: Responsible for all customer enquiries, service level agreements, and to ensure delivery according to set standards.

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

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Job Description

• Risk Management: To conduct quality credit risk assessments and reviews, Proactively manage credit risks associated with clients, Develop data driven strategies, facilitate the credit sanctioning process to ensure responsible risk decisions  
• Data and Systems Management: To produce and analyse relevant management information and insights management  
• Governance: Ensure the bank's credit, philosophy and all relevant legislation is adhered to  
• Customer Management: Investigate and resolve all escalated customer complaints

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)