Open Vacancies at Kerzner International

Key responsibilities: 

• Management of fixed asset register, controls over and reporting of fixed assets, capital expenditure processes & asset disposals; 
• Key role in daily and month-end accounting over various sub-processes; 
• Assistance with financial reporting to global head office and senior management; 
• Analysis of monthly results & ad hoc assistance to heads of department; 
• Preparation of the Annual Financial Statements and IFRS compliance; 
• Responsible for tax reporting and submissions; 
• Preparation of monthly, quarterly and annual StatsSa and SARB reports; 
• Reconciliation of Balance Sheet Accounts. 

Requirements: 

• Tertiary qualification with Financial Accounting, Management Accounting and Taxation at a high level; 
• Completed SAIPA / SAICA articles an advantage; 
• Membership of an accredited accounting body an advantage; 
• Strong statutory financial accounting, reporting and tax knowledge and experience; 
• Prior working experience in management of a large fixed asset register; 
• Advanced computer literacy (advanced knowledge of MS Excel essential); 
• Comfortable interacting with internal clients at senior level; 
• Excellent written and verbal communication skills; 
• Accurate & attention to detail; 
• Deadline orientated.      

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Key Duties and Responsibilities

• Ensure cleaning staff is familiar with order process of guest supplies according to the Standard Operating Procedures and that all on the job training is completed on a monthly basis.
• Ensure that the stock is counted accurately on a daily basis.
• Ensure the supplies storerooms are adequately stocked and updated with stock cards in place.
• Ensure all shelves are labeled with the item description.
• Manage all Guest supplies and cleaning materials’ related concerns which may impact on service delivery.
• Keep an accurate daily stock control of all Guest supplies and cleaning material inventory.
• Update daily all Guest supplies and cleaning material stock sheets.
• Update all Guest supplies and cleaning material invoices from the day before on a daily basis by 10:00, and assess budget allocation for the month.
• Ensure Inventory Control spreadsheets are completed and signed off by Executive Housekeeper before going off shift.
• Keep an accurate total of expenditure for the month.
• Ensure all concerns with service providers are communicated to the Executive Housekeeper.
• Reconcile all relevant documentation pertaining to all Guest supplies and cleaning material movement.
• Ensure the all Guest supplies and cleaning material is delivered to the rooms when required.
• Submit daily checklist to the Executive Housekeeper by the end of each week.
• Conduct and schedule a monthly inventory stock take by no later than the 25th of each month.
• Ensure par levels are maintained.
• Source quotes for all Guest supplies and cleaning material and submit to the Executive Housekeeper for approval.
• Plan new all Guest supplies and cleaning material deliveries according to revenue and budget allocation.
• File a copy of the purchase order & update the Order Control Sheet for reference and shortage follow up.
• Once all Guest supplies and cleaning material has been delivered, the Receiving Clerk is to notify the Housekeeping department.
• The stock is to be checked immediately, counted and placed in an appropriate storage area.
• Check the delivered items against the invoice and the invoice is to be compared to the purchase order.
• Any delivery discrepancies are to be reported immediately to the Executive Housekeeper.
• Once all stock has been delivered and the delivery is accurate and complete, the invoice is to be submitted to the Purchasing Department for capturing purposes, immediately.
• Deliveries received during the monthly stock take procedures are to be checked and counted and placed in a separate area as these items will not yet be in the system inventory.
• Maintain a record file of all items which have been delivered and have been processed by the Purchasing department for reference purposes.
• The above Job Description identifies the key areas of responsibility of the position and is not an all-encompassing description of duties and tasks.  The Job Description may be subject to review from time to time.
• The employee will be required to perform similar such duties or tasks in any area of the hotel as may be designated by Management from time to time.
• The employee will be required to attend training courses as required and continually strive for the improvement of own knowledge and skills.
• The employee will be required to be familiar with the hotel policy on fire, hygiene, health, safety and emergency evacuation and that all staff in the department participates in fire and emergency drills.
• The employee will be required to adhere to and have a complete understanding of the employee handbook and adhere to the regulations contained within.
• The employee will be required, at all times, to maintain a high standard of personal appearance and hygiene and ensure that dress and attire meet with the hotel’s requirements and do not detract from the desired image of the hotel.
• The employee will, at all times, be required to render the highest level of courtesy and service to hotel guests even where such service may fail beyond the main duties or scope of this position.

SKILLS AND QUALIFICATIONS

• Must have completed Grade 12
• Must have computer knowledge on Word, Excel and Opera
• Must have accounting skills.

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Key Duties and Responsibilities. 

SPA & RETAIL SALES

• Responsible for achieving retail sales targets as set by the Spa Director/Treatment Manager.
• Ensure aftercare recommendations are made at the end of every treatment, linking with client concerns and offering to prepare products at reception for purchase.
• Encourage clients to return to the spa by recommending an ongoing treatment program and cross selling the other business centers in the spa.   Maintain a sound knowledge of all treatments, packages and any promotions.
• Participate in demonstrations/ events as required.
• Ensure that daily sales figures are accurately recorded.

TREATMENT STANDARDS/OPERATIONS

• Perform all treatments at an exceptional standard, as per the ESPA protocols and standards taught in training, whilst tailoring to the client’s specific needs.
• Update own knowledge of products and treatment brand standards, outside of formal training by ESPA and Head Therapist.
• Carry out an in-depth consultation with each client prior to treatment, ensuring medical history and concerns are identified.
• Protect the guest experience by moving quietly around the treatment room and in corridors.
• Use the correct quantities of products as specified by the manufacturer and not exceed that amount.
• Maintain linen and product levels in the treatment rooms, ensuring trolleys are stocked, clean and organised as per the spa standards.
• Follow treatment room opening and closing procedures correctly, reporting any maintenance issues to the Duty Manager.

GUEST RELATIONS

• Maintain the highest standard of guest service by following ESPA protocols and displaying genuine care and attention to detail.
• Consistently record guest preferences, accurately updating guest profiles and communicating any relevant information to colleagues.
• Ensure confidentiality at all times including data protection, medical details and any information provided in confidence by the client.
• Report any guest complaints to the Duty Manager so that they can be handled promptly and effectively.

HEALTH, SAFETY & HYGIENE

• Perform all treatments in a professional, hygienic and safe manner for all clients, updating knowledge and training regularly.
• Responsible for the cleanliness, sterilization and hygiene of all equipment, products and linens in the treatment and preparation areas, following ESPA protocols.
• Day to day responsibility for equipment, products, cleanliness and hygiene of the treatment and preparation areas.
• Receive training on all relevant legislation pertaining to the Health and Safety at Work Law and Health and Hygiene standards. 
• Act responsibly at all times in relation to personal safety along with the safety of colleagues and guests of the spa.
• Support the Spa Attendants where required in maintaining cleanliness and hygiene in the spa facilities.

GENERAL

• Maintain a high standard of appearance and personal hygiene as laid down by the Spa Director.
• Always be punctual and prepared in advance of treatments.
• Support all departments in the spa including covering reception and spa attendant duties as and when required.
• Must adhere to training as set down by the Treatment Manager and Head Therapist and attend all training courses as deemed necessary.

Skills, Qualifications and Requirements

• Certified/ diploma’s as a beauty therapist
• Minimum of 1 year working experience in the 5 star spa/ hotel environment

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Key Duties and Responsibilities

• Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, restocking items, turning off lights and completing daily cleaning checklist.
• Set up, stock, and maintain work areas.
• Inspect the cleanliness and presentation of all china, glass, and silver prior to use.
• Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.       
• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
• Ensure uniform and personal appearance is clean and professional, maintain confidentiality of proprietary information, and protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards. Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Perform other reasonable job duties as requested by Supervisors.  

Skills, Experience & Educational Requirements

• Provide excellent service
• To work together as a team
• Exceed expectations’
• Develop and grow
• Exceptional product knowledge
• Carry out company Rules and Regulations as per company requirement