BCX takes care of your technology needs so that you can take care of your business. The services and solutions we create get your business ready for the future. We have the insight, expertise and experience to handle digital requirements for the steepest skyscrapers and the smallest start-ups. We cater for a wide range of business transformation requirements...
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Core Description
- To build and facilitate sales opportunities with BCX and other channels to drive up pipeline on BCX solutions.
- The successful candidate must use proven sales techniques and technical knowledge to develop, business case, influence and close deals that include relevant wireless technologies and solutions from the portfolio to match or exceed customer requirements.
Key Deliverables / Primary Functions
- Responsible for building, managing, and growing existing and new business with key Channels and Customers, including developing and executing go-to-market account and channel business plans
- Actively initiating and hosting product training, sales training, pipeline calls, marketing campaigns, and executive QBRs (Quarterly Business Reviews) within responsible channels
- Plan and achieve annual revenue, sales and profitability targets across team and individually through engagement of key stakeholders and relationship management
- Monitor emerging wireless Technology and Trends through active partner and supplier engagement
Core Functional Skills & Capabilities
- Business Development
- Cross Selling
- Customer and Business Needs Analysis
- Customer Focus
- Relationship Building
- Business Partnership Management
- Sales Pipeline Management
Core Behavioural Competencies
- Job Match
- Deciding & Initiating Action
- Working with people
- Relating and Networking
- Persuading and Influencing
- Presenting and Communicating information
- Delivering Results & Meeting customer expectations
- Culture Match
Minimum Qualifications
- NQF 6: 3 year Degree/ Diploma/ National Diploma in Engineering or Commerce
- OR NQF 4: Grade 12
Additional Education -Preferred /Advantage
- Master in Business Administration (MBA)
Experience
- 5 years (if only grade 12 - 7 Years experience) of relevant ICT experience
- Exposure to sales, business development or marketing will be advantageous
Certifications
Professional Memberships in Relevant Industry
Level of Engagement & Span of Control
Special Requirements / Employment Condition
- Required to travel locally
- Valid Drivers license
Workplace / Physical Requirements
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Core Description
- Responsible for the management of the full sales cycle for defined vertical and customer base.
- Accountable to achieve or exceed the full revenue target.
Key Deliverables / Primary Functions
- Develop, review, communicate and monitor an effective client strategy as per the MSA methodology
- Design and execute on the account plan.
- Effectively manage the sales activities to meet agreed targets and corporate objectives within the agreed budgets
- Manage accounts by monitoring the level of client satisfaction at regular intervals or after each significant delivery of a product or service
- Drive a culture of accountability, management by objectives, and build a high-performance team driven by customer satisfaction
- Network and collaborate with colleagues to sell new enterprise solutions to existing clients to achieve growth targets.
- Ensure data quality and integrity on Salesforce is kept at the agreed levels.
Core Functional Skills & Capabilities
- Account Planning & Management
- Customer Focus
- Relationship Building
- Sales Pipeline Management
- Sales Strategy
Core Behavioural Competencies
- Job Match
- Persuading and Influencing
- Presenting and Communicating information
- Delivering Results & Meeting customer expectations
- Relating and Networking
- Achieving personal work goals & objectives
Minimum Qualifications
- NQF 6: 3 year Degree/ Diploma/ National Diploma in IT/Engineering or Sales/Marketing
- OR NQF 4: Grade 12
- Additional Education -Preferred /Advantage
Experience
- Minimum of 5 years’ ICT experience in Account Management Role
Or
- Minimum of 7 years’ ICT experience in Account Management Role
Certifications
Professional Memberships in Relevant Industry
Level of Engagement & Span of Control
- Level of engagement Engagement will all levels within the organisation, internal and external to the business.
- Span of Control: 0
Special Requirements / Employment Condition
- Valid Drivers license
- Required to travel locally and/or internationally
Workplace / Physical Requirements
- Hybrid Remote Worker
- Non-Billable
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Core Description
- Provide technical and client specific solution assistance to the BCX/ CCO Sales team, through investigation, consultation and a thorough understanding of the client’s requirements which is achieved through co-operation and interaction with the Client, Sales, Product Management and Technical Architecture Divisions.
- Play a key role developing new business and take full responsibility for the full solution response of proposal preparation.
Key Deliverables / Primary Functions
- Assist Sales team to identify sales opportunities and interpret and translate business requirements into an ICT Service solution.
- Support Sales team in responding to new business opportunities and evaluate proposed solution components to ensure consistency.
- Create proposal addressing Business Requirement Specification and define an ICT Services solution.
- Manage, coordinate, and facilitate the solution design process.
- Coordinate activities between Services and Sales to facilitate solution development.
- Schedule and facilitate solution development workshops.
- Co-ordinate, manage and schedule dates and timing of the proposal and conduct progress meetings.
- Participate in pricing model development and providing solutions. Perform detail business risk assessments.
- Take responsibility for the end-to-end ownership of solution, ensuring favourable and repeatable business.
Core Functional Skills & Capabilities
- Risk Management
- Business Acumen
- Communication
- Vendor Management
- Solution proposal creation and presentation skills
Core Behavioural Competencies
- Job Match
- Deciding & Initiating Action
- Working with people
- Relating and Networking
- Presenting and Communicating information
- Applying expertise & Technology
Minimum Qualifications
- NQF 6: 3 year Degree/ Diploma/ National Diploma in Information Technology or Computer Science
- Additional Education -Preferred /Advantage
Experience
- 5 years’ experience in a Presales technical architecture or similar technical role.
- Hands-on or technical design experience with various technologies and technology vendors (computing, networks, data storage and virtualisation).
OR
- 7 years’ experience in a Presales technical architecture or similar technical role.
- Hands-on or technical design experience with various technologies and technology vendors (computing, networks, data storage and virtualisation).
Certifications
- Desirable - OEM Sales Accreditations relevant to position
- Professional Memberships in Relevant Industry
Level of Engagement & Span of Control
Special Requirements / Employment Condition
- Required to travel locally
- Valid Drivers license
Workplace / Physical Requirements
- Hybrid Remote Worker
- Non-Billable
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Core Description
- Perform administrative functions to enable the efficient and effective management of debtors for the company, in compliance with company policy and procedures, minimising risk to the company
Key Deliverables / Primary Functions
- Capture debtors’ details onto the financial system, as per authorised agreements, checking the accuracy and completeness of information against source documentation.
- Extract debtors’ reports from the system, prior to processing of invoices, according to standard procedures and meeting deadlines.
- Review listing for any errors/discrepancies and completeness of information, following up on problem areas identified with the relevant stakeholders.
- Process sundry debtors/employee debtors’ details onto the financial system in accordance with standard procedures, ensuring that all details are captured correctly.
- Process receipting of payments from customers and maintain debtor accounts.
- Assist in preparing General Ledger reconciliations related to the debtors function, achieving accurate financial figures by due dates.
- Provide input to the preparation for debts that are categorised
Core Functional Skills & Capabilities
- Financial Governance
- Financial and Accounting Standards and Principles
- Bookkeeping
- Invoicing
- Process Orientation
Core Behavioural Competencies
- Job Match
- Analysing
- Coping with pressures & setbacks
- Delivering Results & Meeting customer expectations
- Presenting and Communicating information
- Deciding & Initiating Action
Minimum Qualifications
- NQF 4: Grade 12 National Diploma in Accounting
- Additional Education -Preferred /Advantage
Experience
- 2 years’ experience in (preferably within Debtors)
Certifications
Professional Memberships in Relevant Industry
Level of Engagement & Span of Control
- Span of Control : 0
- Level of Engagement : Interact with similar levels and various stakeholders within BCX
Special Requirements / Employment Condition
- Drivers Licence and Reliable Vehicle - both required
Workplace / Physical Requirements
- Hybrid Remote Worker
- Non-Billable
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Core Description
- This role involves handling a variety of tasks to assist the various teams in meeting their targets and providing excellent customer service.
- Support all activities across all contributing functions in the formulation, collation and timely submission of orders, deliveries and invoicing to customers.
Key Deliverables / Primary Functions
- Conduct a daily check of Stock Report to follow up Equipment received and ready for Delivery to Customer or already delivered to customer and ready for Invoicing (DDTC).
- Monitor Partial Deliveries and query if customer will accept partial delivery and partial payment.
- Submit requests to Billing COE for processing on SAP.
- Request deliveries and invoicing.
- Assist with equipment that is returned from customers & must be credited.
- Investigate orders that have not been invoiced.
- Process and check that documentation for orders is processed accurately and timeously, ensuring all details are correct before submitting to the relevant departments.
Core Functional Skills & Capabilities
- SAP Tools and Platforms
- Understanding Back-to-Back Sales Process
- Microsoft Excel
- Attention to detail
- Billing Methodologies
Core Behavioural Competencies
- Job Match
- Coping with pressures & setbacks
- Planning & Organising
- Working with people
- Following instructions & procedures
- Delivering Results & Meeting customer expectations
Minimum Qualifications
- NQF 4: Grade 12 National Diploma
- Additional Education -Preferred /Advantage
Experience
- 2 years relevant experience in invoicing/deliveries and processing of orders
Certifications
Professional Memberships in Relevant Industry
Level of Engagement & Span of Control
Level of Engagement
- Engagement will all levels within the organisation, internal and external to the business.
Special Requirements / Employment Condition
- Ability to work extended /long hours as and when required
Workplace / Physical Requirements
- Hybrid Remote Worker
- Non-Billable
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Core Description
- Provides architectural leadership across applications, data, infrastructure, and security domains and ensures that technology investments are scalable, integrated, cost-effective, and support digital transformation, cloud, and platform strategies.
Key Deliverables / Primary Functions
- Define and maintain BCX’s enterprise architecture vision, principles, standards, and roadmap.
- Align IT strategy with business goals and operational requirements, ensuring a future-ready technology landscape.
- Champion the adoption of a platform business model and Everything-as-a-Service (XaaS) strategy.
- Lead the Architecture Review Board (ARB) and enforce architectural governance, policies, and standards.
- Evaluate new technologies, vendors, and solutions for alignment with architectural principles and business fit.
- Ensure compliance with regulatory, cybersecurity, and data governance standards.
- Guide and validate solution architecture decisions on major programmes and initiatives.
- Collaborate with Domain Architects (e.g., infrastructure, application, security, data) to develop reference architectures.
- Ensure that architecture supports scalability, integration, resilience, and operational efficiency.
- Facilitate business capability modelling and value stream mapping to drive transformation priorities.
- Lead application and infrastructure portfolio rationalisation and cloud migration planning.
- Evaluate emerging technologies such as AI, edge computing, IoT, and blockchain for BCX and its clients.
Core Functional Skills & Capabilities
- IT Architecture
- Analytical and Problem Solving
- Attention to detail
- Critical Thinking
- Customer and Business Needs Analysis
Core Behavioural Competencies
- Job Match
- Formulating Strategies & Concepts
- Entrepreneurial & Commercial thinking
- Leading and supervising
- Delivering Results
- Innovative Thinking
Minimum Qualifications
- NQF 7: 3 year Bachelors Degree in Computer Science or Information Systems
Additional Education -Preferred /Advantage
- MBA or MS in a relevant computing field is advantageous.
Experience
- Minimum of five (5) to seven (7) years of working experience in enterprise architecture role with cloud architecture, API-led integration and digital platforms.
- Deep understanding of ICT infrastructure, security, and enterprise applications (e.g., SAP, Salesforce).
Certifications
- TOGAF
- Enterprise Architecture
Professional Memberships in Relevant Industry
Level of Engagement & Span of Control
- Span of Control 0
- Level of Engagement Engagement will all levels within the organisation, internal and external to the business.
Special Requirements / Employment Condition
- Valid Drivers license
- Willing to travel
- Working Shifts
Workplace / Physical Requirements
- Hybrid Remote Worker
- Non-Billable
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Core Description
- Responsible for managing and controlling the resources required to deliver the contracted services to clients, by being fully aware of the status of all services provided to the client, as well as to initiate interaction with the client for scheduled reporting, proactive incident, problem and change alerting/reporting and service status changes.
Key Deliverables / Primary Functions
- Business Analysis and Business Growth
- Responsible for investigative work to seek effective business solutions and, organises their implementation through improvements in information systems, data management, processes/procedures, organisation and equipment.
- Enable & support Business needs by sourcing data from Data Warehouse, IT Teams, operational and other BI environments
- Perform deep-dive analytics
- Develop and implement statistical models
- Support service Delivery with deep-dive customer analytics
- Translate business requirements into analytics & insight generating
- Models
- Effective management of Client device health and compliance matrix’s
SLM
- Highlighting incident, process and customer request and coordination with technical team to ensure that quality services are delivered to the agreed SLA.
- Providing detailed performance or incident reports as per an agreed schedule in the SLAs (or on request).
- Responsible for identifying the need for corrective actions.
- Highlight trends in Incidents and requests logged
- Trending analysis on SLA achievements
- Analysis on technician efficiency
- Compliance reporting and trending for all Octane clients
Core Functional Skills & Capabilities
- Power BI
- Microsoft Office
- IT Terminology
Core Behavioural Competencies
- Job Match
- Analysing
- Coping with pressures & setbacks
- Deciding & Initiating Action
- Presenting and Communicating information
- Working with people
Minimum Qualifications
- NQF 6: 3 year Degree/ Diploma/ National Diploma
- OR NQF 4: Grade 12
Additional Education -Preferred /Advantage
Experience
OR
- 5 years’ experience if Grade 12
Certifications
- ITIL 3 or 4 will be advantageous
Professional Memberships in Relevant Industry
Level of Engagement & Span of Control
- Span of Control 0
- Level of Engagement Engagement will all levels within the organisation, internal and external to the business.
Special Requirements / Employment Condition
- Drivers Licence and Reliable Vehicle - both required
- Required to travel locally
Workplace / Physical Requirements
- Non-Billable
- Full-time Office Based position.
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Core Description
- Provides remote support and assistance to BCX clients.
- Determining root cause and finding appropriate solutions that satisfy the client’s needs
Key Deliverables / Primary Functions
- Remotely investigating technical issues for the client and providing resolution.
- Following up on all outstanding queries timeously as per the SLA per client.
- Redirecting any problems or incidents that may occur to the correct resource.
- Identifying and escalating recurring problems and situations to both the management team.
- Tracking and routing logged problems and requests.
- Updating resolved incidents on the call logging system.
- Ensuring the highest level of accuracy and professionalism is maintained when engaging with clients.
Core Functional Skills & Capabilities
- ICT Knowledge
- Technology Consulting
- Problem solving
- Communication
- Customer Focus
Core Behavioural Competencies
- Deciding & Initiating Action
- Working with people
- Delivering Results & Meeting customer expectations
- Applying expertise & Technology
- Culture Match
- Job Match
Minimum Qualifications
Additional Education -Preferred /Advantage
Experience
- Minimum 2-years’ experience in attending to, and installing of, hardware solutions within the Retail Environment
Certifications
- Applicable industry certification will be an advantage
- CompTIA A+
- Microsoft Systems Associate or Engineer (MCSA or MCSE);
- Linux LPIC (1 and 2), Certified Linux Administrator or CompTIA Linux+.
Professional Memberships in Relevant Industry
Level of Engagement & Span of Control
Special Requirements / Employment Condition
- Ability to work extended /long hours as and when required
Workplace / Physical Requirements
- Full-time Client Based Position
- Billable
Method of Application
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