Openings at Virgin Active South Africa

Your Purpose...

• The Exercise Experience Manager is all about building dynamic, inclusive communities where our members feel inspired and supported to achieve their wellness goals.
• You’ll be the guide, ensuring every member finds the right products, services, and fitness tribes that suit them perfectly. It’s about creating fun, personalized experiences that keep our members engaged and coming back for more, all while embracing the bold, adventurous Virgin spirit we’re known for. Let’s make wellness more than just a gym—it’s a social lifestyle!

Your Duties and Responsibilities...

• Recruitment, Onboarding & Retention: You’re at the heart of curating a team of passionate fitness pros. You’ll scout, attract, and recruit the most talented Fitness and Group Exercise Instructors, both within and outside the club, ensuring they fit right into our vibrant community. Using the Online Hiring Assessment process, you’ll measure success and help build a powerhouse of instructors. Once onboard, you’ll guide them through an exciting, thorough induction, introducing everything from conduct guidelines to operational essentials like studio setup, sound systems, and salary processes.
• Team Management & Development: Creating an unstoppable team is key. You’ll develop and nurture an all-star squad of Fitness and Group Exercise Instructors, aligning with club FTE and budget needs. As their leader, you’ll provide regular coaching, feedback, and opportunities for growth, making sure they stay inspired and driven. By championing CPD (Continuing Professional Development) training, you’ll ensure that our team is always ahead of the curve, mastering the latest in wellness & fitness innovation and standards.
• Community Building & Instructor Support: Building dynamic, thriving fitness tribes is what it’s all about. You’ll foster a sense of belonging among our Group Exercise Instructors through strong communication—whether it’s in one-on-one chats, newsletters, or team meetings. You’ll also make sure they are continuously growing by managing their CPD points and scheduling development opportunities. With a laser focus on the STOP, LOOK & LISTEN strategy, you’ll ensure every class is prepped and every instructor is supported—from studio setups to assisting with member bookings.
• Delivering Exceptional Group Exercise Experiences: You’ll lead by example, stepping into the studio and delivering unforgettable group exercise experiences that keep members coming back for more. Your role doesn’t stop at teaching—you’ll maintain the highest standards of cleanliness, organization, and studio functionality, ensuring that everything from sound systems to equipment is in tip-top shape. You’ll also oversee class timetables across digital platforms, ensuring they’re always spot on and ready to wow members while managing any last-minute no-show plans like a pro.
• Group Exercise Focus: Your main focus is managing the group exercise timetable to deliver high-energy, engaging classes that leave a lasting impact. You’ll boost participation through events like FITFEST and DJ nights, creating memorable experiences for members. Using data from GEX reports and collaborating with your regional team, you'll identify opportunities to adjust class types, schedules, or instructor performance for maximum impact. Expanding and optimizing Group Exercise offerings is key—you’ll ensure the timetable aligns perfectly with what our members want, consistently delivering exceptional experiences.
• Member Social Wellness: We’re all about creating welcoming environments for every member that walks through our doors. You’ll offer comprehensive inductions that set the stage for success, showcasing everything the club has to offer. Whether it’s group exercise, personal training, or event-driven experiences, you’ll actively promote all our offerings to support each member on their unique wellness journey. You’ll also manage our GEX Invitation system to ramp up class participation, increase mobile app engagement, and keep the buzz alive through epic events and demos.
• Operational Excellence: You’ll ensure that every group exercise space is not only functional but inspiring. Cleanliness, top-tier equipment, and flawless sound systems are non-negotiable under your watch. You’ll also uphold all Health & Safety and Operational Standards to create a safe and empowering environment for both instructors and members. With a focus on seamless experiences, you’ll also craft optimal staffing schedules to make sure the club floor is always buzzing with energy and engagement.
• Marketing & Community Building: You’ll be the energy behind every in-club marketing campaign, executing strategies that get people talking and members signing up. Leveraging the business tools and resources, you’ll promote everything from Group Exercise to Personal Training, ensuring both new and existing members are drawn in. By tapping into digital platforms and in-club marketing opportunities, you’ll keep our community engaged and excited about the fitness journey they’re on.
• Data Analysis & Performance Tracking: Data-driven and performance-focused, you’ll monitor and analyse class attendance and engagement, identifying trends and opportunities to optimize our offerings. With your eye on the numbers, you’ll implement action plans to fill any gaps, ensuring our classes are always hitting the mark. Whether it’s boosting mobile app usage or maximizing class bookings, your drive and focus will ensure every Group Exercise offering meets or exceeds expectations.

Our Minimum Requirements...

We can't live without...

• Matric qualification
• A Recognized Fitness Qualification
• A minimum of 5 years’ experience within the Fitness Industry
• A minimum of 3 years’ experience in managing exercise experiences within in a health club or similar role
• A minimum of 2-3 years of experience in managing people / teams
• Exceptional people leadership skills
• Experience in teaching a variety of Group Exercise classes
• be passionate about wellness industry
• Strong team player & collaborator
• Exhibit the VA brand values

We'd like you to have...

• Experience within a health club or wellness club
• Management experience
• Great communication skills
• Great relationship building skills
• Adaptability (must be able to adapt to a fast paced, changing environment)
• Be curious (must be willing to succeed, seek opportunities to learn and grow)
• Have a winning mentality (must be willing to go over and above to achieve success)
• Must be motivated to achieve success.
• A commitment to making a difference in people’s lives.
• A Growth mindset
• The ability to work independently.
• Trustworthiness (must always act in doing the right thing)
• A drive to create moments of magic for our members.
• The ability to make decisions and take ownership and responsibility for the decision.
• Action orientation

We'd love you to have...

• Organizational & coordinating skills
• Excellent facilitation and presentation skills
• Wellness knowledge, beyond the health club
• The ability to make quick and bold decisions.
• The ability to be agile.
• The ability to be collaborative.
• High Interpersonal skills (EQ)

Closing Date 30 June 2026

go to method of application »

Your Purpose...

• To actively manage the budget and finances of Club-V Max
• To ensure accurate administration and reporting in the Club-V Max, using the Mntwana Box
• To achieve excellent monthly Assessment and Brand Standard scores, submitted on time each month – scores to be greater or equal to 85%.
• To achieve Health and Safety audit scores of 95% or more
• To maintain a quality product, deliver great classes and member service

Your Duties and Responsibilities...

• To ensure that children are kept entertained and active for the duration of their visit and are supervised at all times.
• To ensure the delivery of activities and camps are of a high standard and are well prepared.
• To ensure that participation stats are logged after each class and bookings are completed for holiday camps.
• To ensure that access stats are timeously loaded on LSR.
• To ensure that complaints are dealt with effectively and confident feedback is given within 24 hours.
• To be able to provide examples of planned activities and activity rosters.
• To effectively manage sales budgets and targets – equal to or greater than 100%.
• To ensure that sales administration is in place to avoid expiring contracts.
• To proactively sell Club-V Max to prospective members and get referrals.
• To ensure that all relevant member documentation is received and cards are issued with photographs taken.
• To manage human resources to ensure happy staff and great member service.
• To hire staff who fit in to the Club-V Max DNA.
• To hire staff who fit into the FTE and salary bandings.
• To have regular one on ones, weekly meetings and lead staff, enabling development and growth.

Our Minimum Requirements...

We can't live without...

• A recognized Fitness Qualification
• A Clear Criminal Check
• Up to date First Aid Training
• Up to date in-house Club-V Training
• Up to date Active Play Training
• Fitness related training skills
• Presentation skills
• Group programming skills
• Ability to conduct group classes for children
• Child education application skills
• Able to work on Excel, Word and PowerPoint
• Able to communicate on e-mail
• People management skills
• Delegation skills
• Motivational skills and ability to manage outcomes
• Interviewing skills
• Coaching and feedback skills
• Knowledge of administration
• Basic Human Resources knowledge
• Industrial Relations management skills
• Basic customer service principles
• Financial interpretation skills
• Affinity for children
• Ability to entertain children
• Able to conduct physical games and activities with confidence
• Able to learn and implement new juniors programmes

Our Minimum Requirements...

We can't live without...

• A recognized Fitness Qualification
• A Clear Criminal Check
• Up to date First Aid Training
• Up to date in-house Club-V Training
• Up to date Active Play Training
• Fitness related training skills
• Presentation skills
• Group programming skills
• Ability to conduct group classes for children
• Child education application skills
• Able to work on Excel, Word and PowerPoint
• Able to communicate on e-mail
• People management skills
• Delegation skills
• Motivational skills and ability to manage outcomes
• Interviewing skills
• Coaching and feedback skills
• Knowledge of administration
• Basic Human Resources knowledge
• Industrial Relations management skills
• Basic customer service principles
• Financial interpretation skills
• Affinity for children
• Ability to entertain children
• Able to conduct physical games and activities with confidence
• Able to learn and implement new juniors programmes

We'd like you to have...

• Strong written and oral communication skills and interpersonal skills when interacting with adults and children
• A flair for working with people
• Adaptability (must be able to adapt to a fast paced, changing environment)
• Be curious (must be willing to succeed, seek opportunities to learn and grow)
• Have a winning mentality (must be willing to go over and above to achieve success)
• Must be motivated to achieve success.
• A commitment to making a difference in people’s lives.
• A Growth mindset
• The ability to work independently.
• Trustworthiness (must always act in doing the right thing)
• A drive to create moments of magic for our members.
• The ability to make decisions and take ownership and responsibility for the decision.
• Action orientation

We'd love you to have...

• Wellness knowledge, beyond the health club
• The ability to make quick and bold decisions.
• The ability to be agile.
• The ability to be collaborative.
• High Interpersonal skills (EQ)

Closing Date 28 June 2026

go to method of application »

Job Description

Your Purpose....

• To evolve our purpose of inspiring people to live active lives by working towards creating a global Social Wellness Club.
• To enable exceptional member experiences within our clubs through the proactive maintenance of our facilities.
• As a member of the Maintenance team, you will be responsible for the preventative and reactive maintenance within your club.

Your Duties and Responsibilities...

Complete preventative maintenance activities on the following equipment (but not limited to): 

• Out of Warranty Fitness Equipment
• Swimming Pool/Spa Systems
• Heating Ventilation Air Conditioning Systems (HVAC)
• Hot and Cold-Water Systems
• All building preventative maintenance tasks
• Sauna
• Steam Rooms
• Complete any re-active maintenance that is logged in the maintenance & Health and Safety Job book.
• Respond to all emergency repairs. 
• Ensure the Maintenance Operator or Maintenance Technician (where applicable) onsite is continually upskilled to complete his/her responsibilities. 
• Discuss all contractor requests if required with the Club General Manager and Regional Facility Manager before requesting a purchase order. 
• Escalate any issues that can’t be resolved to the Club General Manager and Regional Facility Manager. 
• Ensure the preventative maintenance within the clubs is completed in line with VASA policies & procedures. 
• Fulfil duties which covers Health and Safety processes and checks required to maintain H&S compliance within the club. 
• Communicate guidelines regarding the understanding of and adherence to the health & safety policy.
• Ensure that all documents regarding the health and safety policy are filed regularly and the cabinet and its contents are kept up to date.
• Communicate all operating standards to the relevant staff through their heads of departments and that they remain updated.
• Ensure that work standards, security and safety is monitored and improved in all areas of the facility.
• Conduct Health and Safety Audits as directed by the business.
• Ensuring all work carried out is done so in a safe manner, & in line with the VASA H&S policy.
• Manage all utility consumption within the club.
• Investigate and resolve high water and electricity consumption.
• Address all state of repair Brand Standards concerns in a timely manner

Assist the Club General Manager with managing the following budgets to ensure they are not exceeded.

• Maintenance Premises
• Maintenance Physical Plant
• Maintenance Pools
• Maintenance Water Hygiene
• Maintenance Grounds
• Maintenance Consumables
• Maintenance Health and Safety
• Society Expenses
• As your HOD role, assist the club teams as and where required, and facilitate a healthy team environment. 
• Fulfil the duties of an HOD within club, which includes being an MOD within the club 
• Seek collaboration opportunities with fellow technical skilled colleagues within the region

Our Minimum Requirements...

We can't live without...

• Matric (NSC) qualification
• Advanced relevant Technical qualification
• Passion for maintenance and brand standards within clubs
• A minimum of 2-3 years proven maintenance experience
• Hands on experience of plumbing, electrical, HVAC, plant equipment
• Understands the importance of H&S
• Proven Experience in working independently.
• Working with Microsoft office suites, e.g. emails, word and excel
• Have a good understanding of utilities consumption
• Proven experience in managing maintenance costs
• Proven people management skills
• Proven experience in managing Health and Safety checks and processes

We'd like you to have...

• Adaptability (must be able to adapt to a fast paced, changing environment)
• Be curious (must be willing to succeed, seek opportunities to learn and grow)
• Have a winning mentality (must be willing to go over and above to achieve success)
• Must be motivated to achieve success.
• A commitment to making a difference in people’s lives.
• A Growth mindset
• The ability to work independently.
• Trustworthiness (must always act in doing the right thing)
• A drive to create moments of magic for our members.
• The ability to make decisions and take ownership and responsibility for the decision.
• Action orientation

Knowledge of the following equipment in installation, maintenance and operation of:

• Chillers
• Evaporative and cooling towers
• Electronic controls
• General air-conditioning systems
• Building management systems
• General electrical (Medium voltage)
• Water treatment
• Hot water vessels
• Steam generators
• Saunas
• Pumps
• Valves
• Heat exchanges
• Sand filtration systems
• Plumbing
• Carpentry and Glazing
• Health and Safety knowledge

We'd love you to have...

• Wellness knowledge, beyond the health club
• The ability to make quick and bold decisions.
• The ability to be agile.
• The ability to be collaborative.
• High Interpersonal skills (EQ)
• Exhibit strong verbal and written communication skills.
• Proven Interpersonal and management skills.
• Good financial/admin knowledge.
• Ability to plan effectively.
• Problem solving ability
• Multi-site experience

go to method of application »

Job Description

• Virgin Active is seeking certified and passionate Personal Trainers who want to build a successful fitness business within our world-class facilities. As a PT, you will operate independently, servicing your own clients while leveraging the Virgin Active brand, environment, and business support.

Key Responsibilities:

• Deliver 1-on-1 or small group personal training sessions.
• Attract and retain your own client base within the club.
• Maintain a visible and professional presence on the training floor.
• Conduct complimentary intro sessions with new members.
• Manage your own business admin, bookings, and schedule.
• Promote a safe, clean and motivating environment.

Minimum Requirements:

• Certified Personal Trainer (NQF Level 5 or higher).
• Business acumen and self-management skills.
• Friendly, professional demeanour.
• Strong communication and motivational ability.

Opportunity Includes:

• Discounted rental structure in month 1 and 2 for first-time tenants.
• Ongoing training support and access to our PT Business School.
• Exclusive uniform / gear.
• Access to national club network and premium facilities.

go to method of application »

Your Duties and Responsibilities...

• Plan each day and month to generate new leads, book new appointments, and present to customers to make sales to successfully reach and exceed a pre-defined sales target.
• Record activity inputs using the tools and systems provided by Virgin Active, in line with timelines and procedures set.
• Abide by the Virgin Active sales processes and systems provided by Virgin Active.
• To maintain up-to-date, comprehensive knowledge and understanding of VASA products, as well as in comparison to competitors.
• To expand the customer base and strengthen the loyalty of existing customers through service calls to increase sales referrals, and ongoing development of networks and relationships.
• To understand prospective members’ individual interests and requirements, build rapport, and match their interests and needs with our product.
• Close sales by overcoming objections with the support of the Sales Manager and/or Regional Sales Coach.
• Report to the Sales Manager regarding reviews and analyse objectives and planned activities.
• To review and analyse sales data and statistics, to plan effectively for the future, to increase sales and enhance our brand image.
• Participate in sales meetings by sharing best practices, ideas, and making recommendations to generate new leads, increase sales, etc.
• Inform the local consumer of Virgin Active through activating unique marketing opportunities local to your club E.g. Attend, arrange, prepare, promotions, health days, and corporate / community events, as well as in-club events as a Virgin Active brand ambassador.

Our Minimum Requirements...

We can't live without... 

• A matric qualification is essential 
• Some experience working with people (sales, retail, hospitality, etc.)
• Flexibility (Must be available to work weekends and shifts) 
• Good written and verbal communication skills 
• Must be computer literate  

We'd like you to have...

• Adaptability (must be able to adapt to a fast-paced, changing environment)
• Be curious (must be willing to succeed, seek opportunities to learn and grow)
• Energetic and confident 
• Well-presented and well-groomed 
• Self-motivated (you don't wait to be told what to do)
• Resilient (you don't give up after rejection) 
• Driven by earning commission 
• Agile, adaptable, and bold 
• Intensely focused on having a high impact 
• Team player 

We’d love you to have…

• Wellness knowledge, beyond the health club
• The ability to make quick and bold decisions 
• The ability to be collaborative.
• High Interpersonal skills (EQ)

Closing Date 30 June 2026

go to method of application »

Job Description

• We are recruiting registered Physiotherapists to run their private practice from our premium in-club wellness suites. This is a rental-based opportunity to operate independently, leveraging the Virgin Active member base and multidisciplinary collaboration with Personal Trainers, Biokineticists, and Chiropractors.

Key Responsibilities:

• Provide physiotherapy consultations, rehabilitation, and performance optimization services.
• Manage your own bookings, records, payments, and administrative processes.
• Maintain a consistent clinical presence in the club across peak member times.
• Collaborate with PTs and club teams to support member health journeys.
• Comply with all Virgin Active and HPCSA standards and codes of conduct.

Minimum Requirements:

• Registered Physiotherapist with the Health Professions Council of South Africa (HPCSA – must be current and maintained).
• Valid Professional Indemnity Insurance and Public Liability cover.
• Current Level 1 First Aid with CPR and AED training.
• Sound understanding of musculoskeletal therapy, sports rehab, and wellness practices.

Bonus if you have:

• Experience with sports teams, orthopedic recovery, or chronic pain management.
• Additional modalities such as dry needling, taping, or functional movement screening.

Opportunity Includes:

• Discounted soft-landing rental structure (Month 1 and 2).
• Club membership, consulting space, and access to Virgin Active facilities.
• Brand association, client flow support, and participation in in-club wellness events.
• National network access and inclusion in Virgin Active’s wellness communications

Closing Date 31 July 2026