Job Opportunities at Fancourt

• The Front Office is now accepting applications for a Receptionist – someone who can assist the Front Office Management team to enhance the level of service and to uplift the service journey of the guest.
• A minimum of Grade 12 or equivalent, and 1 year experience as a Receptionist or in a front office in a 4* or 5* hotel environment. Working knowledge of MS Office Suite. A Tourism / Hospitality / Customer Service qualification and working knowledge of CIMSO, Dine Plan and SAP will be advantageous.

The ideal candidate must be customer focused, a team player, must have good communication skills, be well presented, friendly and have a keen attention to detail.
Duties include, but are not limited to:

• Managing all activities related to the check in and out of Guests;
• Attending to Guest requests, queries and complaints;
• Processing all room moves according to prescribed procedures;
• Handling cash and credit card transactions in a confidential manner;
• Balancing the cash float issued and completing banking procedures;
• Receiving and handling reservation enquiries and bookings in the absence of Reservations staff;
• Handling incoming and outgoing calls and fulfil switchboard duties on a rotation basis;
• Handling incoming and outgoing faxes.

Adverse working conditions:

• Must be prepared to work weekends & Public holidays;
• Must be prepared to work shifts.

Closing date: 21 May 2023

go to method of application »

• The position also requires that the candidate has a minimum qualification of Grade 12 or equivalent, and 2 years’ basic mechanical knowledge or previous workshop experience.

Duties include, but are not limited to:

• Keep all machinery and equipment fully operational, cleaned and in good order;
• Carrying out preventative maintenance and ensuring that all machinery and equipment is serviced regularly;
• Assist Mechanic as and when required;
• To go out onto the course with all maintenance equipment, during any weather conditions, to check equipment ensuring that it mow’s/operates sufficiently;
• Check and identify any potential hazards in the workplace and take appropriate action to minimize the risk from them.

The successful candidate will be physically fit to carry out all reasonable duties associated with this role, and will be able and willing to work additional hours, weekends and public holidays. This job will also require the successful candidate to work in all kinds of weather conditions.
Closing date: 21 May 2023

go to method of application »

• We are looking for an individual who is the initial professional contact with each guest that arrives at the Porte Cochére and who has to ensure the guests / members are made to feel welcome whilst maintaining the Leading Hotel of the Worlds standards.
• A minimum of Grade 12 or equivalent, 1 year’s relevant experience in a 4* or 5* establishment, a valid driver’s license with PDP and knowledge of the resort and surrounding areas are required.
• The ideal candidate will have excellent communication skills, be guest orientated, well presented and friendly.

Duties include, but are not limited to:

• Escort guests;
• Luggage handling for arrivals and departures;
• Be familiar with and promote services and amenities of the Resort;
• Shuttle guests on the premises;
• Transport guests between Resort and other locations.

Adverse working conditions:

• Must be prepared to work weekends & Public holidays,
• Must be prepared to work shifts,
• Must be prepared to work outside in inclement weather.

Application Process:
Closing date: 21 May 2023