Regional Account Manager – Western Cape & Eastern Cape – Shoprite Group at Lactalis South Africa

Job Description    

• Join Lactalis at our offices in Stellenbosch and take on the challenge of managing and building an important regional retail account. Use your sales and marketing skills to add value. Successful candidates need to have at least 3 - 5 years' retail experience within a Sales/Trade Marketing FMCG environment, must be able to demonstrate knowledge in Channel Strategy Management and high-level negotiation, be fluent in English and be computer literate. 

Required Skills    

• 3 year Diploma – Import / Export trade related 
• Western Cape experience is preferred and Eastern Cape
• Commercial Astute
• Able to work in high pressure, fast paced environment
• Industry related courses specific to Import and Export processes
• Previous experience (4-6 years) in a relevant role
• Certification in International Trade (e.g. Certified Customs Specialist) 
• Proven experience in import/export operations, logistics, or customs compliance.
• Knowledge of international trade regulations and documentation processes.
• Excellent organizational and multitasking skills with attention to detail
• Knowledge and experience of customs documentation and procedures, warehouse & transport/logistic procedures
• Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams
• Strong sense of urgency and focus to meet deadlines

Duties & Responsibilities    

• Formulate strategy into Channel Specific Plans, by using applicable tools, KPI’s and procedures.
• Price Increase management
• Develop account specific strategies to achieve/exceed sales objectives.
• Foster relationships with key stakeholders.
• Use trade visits to develop, build and nurture business relationships and to grow brand loyalty and commitment with LFS
• Maintain a comprehensive knowledge of the market, competitors and economic conditions and use this to ensure a competitive advantage.
• Oversee the dissemination of sales information on both management and departmental levels to report on sales performance.
• Manage sales, trading terms, profitability, trade/deal discounts optimally, Advertising Spend and Promo Grids
• Understand Brand Value and Pricing in order to manage Profitability and Price Realisation.
• Channel Strategy Management:
• Understanding geographical dynamics of the sales area.
• Maintain product ranging within customer channel.
• Display financial acumen.
• Supply Chain and Supplier Management including management and evaluation of relationships with Sales Force to drive quality and continuous improvement within customer channels.
• Customer promo optimization: eCommerce, U SAVE/ok Franchise/Shoprite Wholesale, Private Label
• Returns Management
• Field Sales and 3rd part merchandise management
• Travel required