Jobs at Smollan

Description

• We are looking for a sophisticated and sales-driven Product Consultant to represent our brand. You will be responsible for driving high-volume sales through expert product knowledge while ensuring our brand’s physical presence in-store is impeccable. The ideal candidate thrives in a high-end retail environment and understands the importance of both sales performance and operational excellence.

Key Responsibilities

• Drive Sales Out (Revenue Growth) Proactively identify and close sales opportunities to meet and exceed daily and monthly targets. You are responsible for the full sales cycle—from the initial "hook" to the final transaction—ensuring a consistent increase in product turnover.
• In-store Sales and Marketing Act as the face of the brand within the retail space. You will execute local marketing initiatives, educate customers on product unique selling points (USPs), and create a "theatre" around the product to attract foot traffic.
• Implementation of Promotions Ensure all promotional campaigns are launched on time and executed with 100% accuracy. This includes setting up displays, updating pricing, and ensuring that promotional stock is prioritized for the customer.
• Shelf Health & Merchandising Maintain premium standards of "Shelf Health" by ensuring products are fully stocked, clean, correctly priced, and positioned according to planograms. You will ensure our brand maintains a "dominant share of shelf" at all times.
• Customer Satisfaction and Service Deliver a world-class shopping experience. You will handle customer inquiries with expertise, resolve concerns professionally, and ensure that every interaction leaves a positive, lasting impression of the brand.
• Administration & Reporting Manage all back-end requirements, including accurate daily sales tracking, stock level reporting, and providing feedback on competitor activity. You will ensure all paperwork and digital reporting are completed with high attention to detail.

Requirements

Qualifications & Professional Experience

• Education: Minimum of a Diploma or NQF Level 5 qualification in Marketing, Business, or a related field.
• Sales Experience: 2–3 years of proven experience in a sales-driven environment is essential.
• Experience Range: We are looking for candidates within the 0–5 year experience bracket, provided they can demonstrate high potential and a strong work ethic.
• Tech Savviness: High level of Computer Literacy, specifically within the MS Office Suite (Excel, Word, and Outlook) for reporting and professional communication.

Core Competencies

• Sales Acumen: A natural ability to identify sales opportunities, handle objections, and close deals while maintaining brand integrity.
• Marketing Principles: A solid understanding of basic marketing concepts, including brand positioning, shelf health, and the consumer path-to-purchase.
• Communication Skills: Exceptional verbal and written communication skills, with the ability to articulate technical product features into simple, persuasive benefits.
• Customer Service Excellence: A dedication to providing high-tier service that ensures customer retention and positive brand sentiment.
• Administrative Proficiency: Strong organizational skills with the ability to manage sales data, stock reporting, and daily admin tasks with high accuracy.

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Description

Vacancy: Product Consultant – Game Mitchells Plain 

• We are seeking a driven and customer-focused Product Consultant to join our team in the Mitchells Plain area on a 45-hour flexi contract. The ideal candidate will bring retail and sales expertise, with a passion for consumer electronics and delivering exceptional customer experiences.

Requirements:

• Minimum of 1 year’s experience in a retail environment
• Proven sales experience with strong customer engagement skills
• Background in consumer electronics (advantageous)
• Ability to travel and work on weekends as required
• Strong strategic thinking and reporting capabilities
• Competence in administrative tasks, particularly related to reporting and insights

Key Responsibilities:

• Drive sales and achieve targets through effective customer engagement
• Provide product knowledge and recommendations to customers
• Report on sales insights and market trends to inform strategy
• Support with administrative duties related to performance reporting

Contribute to overall store success through a proactive and professional approach

Requirements

• 2-3 years’ experience in sales||Essential / Minimum|0-5 years|
• Diploma/NQF level 5
• Sales acumen
• Marketing principle knowledge
• Customer service skills
• Administration skills
• Communication skills (verbal & written)
• Computer literacy – MS office suite

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Description

• We are seeking a driven and customer-focused Product Consultant to join our team in the Somerset area on a 45-hour flexi contract. The ideal candidate will bring retail and sales expertise, with a passion for consumer electronics and delivering exceptional customer experiences.

Requirements:

• Minimum of 1 year’s experience in a retail environment
• Proven sales experience with strong customer engagement skills
• Background in consumer electronics (advantageous)
• Ability to travel and work on weekends as required
• Strong strategic thinking and reporting capabilities
• Competence in administrative tasks, particularly related to reporting and insights

Key Responsibilities:

• Drive sales and achieve targets through effective customer engagement
• Provide product knowledge and recommendations to customers
• Report on sales insights and market trends to inform strategy
• Support with administrative duties related to performance reporting
• Contribute to overall store success through a proactive and professional approach

Requirements

• Vacancy: Product Consultant – Somerset Area
• We are seeking a driven and customer-focused Product Consultant to join our team in the Somerset area on a 45-hour flexi contract. The ideal candidate will bring retail and sales expertise, with a passion for consumer electronics and delivering exceptional customer experiences.

Requirements:

• Minimum of 1 year’s experience in a retail environment
• Proven sales experience with strong customer engagement skills
• Background in consumer electronics (advantageous)
• Ability to travel and work on weekends as required
• Strong strategic thinking and reporting capabilities
• Competence in administrative tasks, particularly related to reporting and insights

Key Responsibilities:

• Drive sales and achieve targets through effective customer engagement
• Provide product knowledge and recommendations to customers
• Report on sales insights and market trends to inform strategy
• Support with administrative duties related to performance reporting
• Contribute to overall store success through a proactive and professional approach

go to method of application »

Description

• We are seeking a driven and customer-focused Product Consultant to join our team in the Somerset West area on a 45-hour flexi contract. The ideal candidate will bring retail and sales expertise, with a passion for consumer electronics and delivering exceptional customer experiences.

Requirements:

• Minimum of 1 year’s experience in a retail environment
• Proven sales experience with strong customer engagement skills
• Background in consumer electronics (advantageous)
• Ability to travel and work on weekends as required
• Strong strategic thinking and reporting capabilities
• Competence in administrative tasks, particularly related to reporting and insights

Key Responsibilities:

• Drive sales and achieve targets through effective customer engagement
• Provide product knowledge and recommendations to customers
• Report on sales insights and market trends to inform strategy
• Support with administrative duties related to performance reporting
• Contribute to overall store success through a proactive and professional approach

Requirements

Qualifications & Professional Experience

• Education: Minimum of a Diploma or NQF Level 5 qualification in Marketing, Business, or a related field.
• Sales Experience: 2–3 years of proven experience in a sales-driven environment is essential.
• Experience Range: We are looking for candidates within the 0–5 year experience bracket, provided they can demonstrate high potential and a strong work ethic.
• Tech Savviness: High level of Computer Literacy, specifically within the MS Office Suite (Excel, Word, and Outlook) for reporting and professional communication.

Core Competencies

• Sales Acumen: A natural ability to identify sales opportunities, handle objections, and close deals while maintaining brand integrity.
• Marketing Principles: A solid understanding of basic marketing concepts, including brand positioning, shelf health, and the consumer path-to-purchase.
• Communication Skills: Exceptional verbal and written communication skills, with the ability to articulate technical product features into simple, persuasive benefits.
• Customer Service Excellence: A dedication to providing high-tier service that ensures customer retention and positive brand sentiment.
• Administrative Proficiency: Strong organizational skills with the ability to manage sales data, stock reporting, and daily admin tasks with high accuracy.

go to method of application »

Description

• We are seeking a driven and customer-focused Product Consultant to join our team in the Canal Walk, Century City area on a 45-hour flexi contract. The ideal candidate will bring retail and sales expertise, with a passion for consumer electronics and delivering exceptional customer experiences.

Requirements

Requirements:

• Minimum of 1 year’s experience in a retail environment
• Proven sales experience with strong customer engagement skills
• Background in consumer electronics (advantageous)
• Ability to travel and work on weekends as required
• Strong strategic thinking and reporting capabilities
• Competence in administrative tasks, particularly related to reporting and insights

Key Responsibilities:

• Drive sales and achieve targets through effective customer engagement
• Provide product knowledge and recommendations to customers
• Report on sales insights and market trends to inform strategy
• Support with administrative duties related to performance reporting
• Contribute to overall store success through a proactive and professional approach

go to method of application »

Description

• We are looking for a sophisticated and sales-driven Product Consultant to represent our brand in the East London. You will be responsible for driving high-volume sales through expert product knowledge while ensuring our brand’s physical presence in-store is impeccable.

Key Responsibilities and Deliverables:

In-store Sales and Marketing

• Based on cold calling, visiting stores to negotiate orders and sell products to the store
• Develop relationship with store manager
• Influencing and escalating store orders to Samsung HQ and loading of VOCs on MCS and REX
• Negotiate forward share

Shelf Health

• Ensure product availability
• Check for and manage damaged stock process
• Check accurate pricing, promotional pricing, competitor pricing
• Effective management of demo software on all live devices
• Effective housekeeping

Drive Sells Out

• Training of store staff
• Engaging with shoppers
• Identify need for promotions to increase sales and negotiate with store manager
• Increase forward share / floor share / shelf share of Samsung products
• Negotiate for prime positions in store
• Drive slow moving stock and allocate sufficient space to fast moving stock
• Manage / influence stock on hand

Implementation of Promotions

• Implement promotions according to head office and client requirements
• Maintain stock levels

Administration

• Compile weekly and monthly reports based on customer liaison and sales
• Identify challenges and corrective actions
• Ensure account forms are completed and delivered
• Administer and complete collages as per requirements

Customer Satisfaction and Service

• Gather feedback from customer complaints, queries and requests and ensure resolution
• Monitor order and delivery day
• Build and maintain strong working relationships

Requirements

Key Competencies:

• Organisational commitment
• Teamwork & collaboration
• Relationship building
• Agility
• Performance & results driven
• Continuous growth & improvement
• Resilience & stress management
• Service excellence
• Analysis & problem solving
• Sales orientation
• Quality & detail excellence
• Communication