Sasria Internship Opportunities

Qualifications

• Relevant Diploma/ Degree in Information Technology or Computer Studies

Experience

• None

Key Performance Areas

Applications Support:

• Assist with 1st line support and 2nd line support relating to Applications and IT operations
• Assist in the day-to-day queries of staff on systems and databases
• Identify and resolve technical problems
• Assist with disaster recovery runs supporting Applications
• Assist with Applications report
• Set up applications as per requirements and processes on need basis
• Provide assistance to manage Service Level Agreements with suppliers and ensure deliverable are satisfactory relating to applications.
• Provide support to Agent companies relating to Policy Holder Data system, CWP and Claims Managements Systems (CMS)

Perform ad hoc tasks:

• Perform any reasonable ad hoc tasks as and when required by the Line Manager and Service level Manager.

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Qualifications

• Matric
• Tertiary qualification (degree/diploma) in Library Science, Information Science or Related Records Management qualification

Experience

• No experience required

Key Performance Area

Information and Records Administration:

• Assist with the appraisal and disposition of public records.
• Assist with setting up Registries (Records Management Units and Records Centre storages)
• Assist in the implementation of the various file plans
• Assist with Retrieval of documents from offsite storage
• Assist with Requested from Archives (Offsite storage)
• Assist with update of document registers in the in-house document facility
• Assist with IRM Regulatory requirements and controls
• Assist with maintaining Registries (Records Management Units and Records Centre storages)
• Assist with the appraisal and disposition of public Records
• Assist in the implementation of the various file Plans
• Assist with Establishing the standards and controls to reliably archive and retrieve records as well as ensure compliance with external audits and related legislative frameworks.

Reporting:

• Ensure system related administrative documents are completed as agreed and saved in Sasnet.
• Provide input into monthly reports

Adhoc tasks:

• Provide Purchase Requisition and Invoice processing support for IRM.

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 Minimum Qualifications

• Relevant IT Diploma/ Degree in Information Technology or Computer Studies.

Minimum Experience

• No prior experience required

Duties and Responsibilities

IT Governance Support

• Assist in policy reviews and documentation, participate in governance meetings, and support compliance activities.

Risk and Compliance

• Support risk management, compliance and audit assessments, and reporting.

SIEM/ Incident Monitoring

• Assist in reviewing and tracking software updates and patches across IT systems.

GRC Reporting

• Assist in compiling reports on IT risk, compliance status, and security incidents.

Cybersecurity Awareness

• Assist in scheduling and activating training materials and awareness campaigns.

Perform ad hoc tasks

• Support other IT GRC initiatives as required.

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 Minimum Qualifications

• Completed a diploma/degree in IT, Computer Science, or a related field.
• Certifications like CCNA (Cisco Certified Network Associate) or CompTIA Network+(Advantageous)

Minimum Experience

• No experience required

Duties and Responsibilities

Network Function Operations: Network maintenance and optimization.

• First line support for IT related incidents
• Assist in monitoring, and maintaining network devices (routers, switches, access points).
• Support troubleshooting network connectivity issues for users and devices.
• Help with network performance monitoring and reporting.
• Assist in managing and optimizing wireless network coverage and performance.

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 Minimum Qualifications

• Degree/Advanced Diploma in engineering, commerce, IT or project management

Advantageous:

• Prince2 Practitioner certification
• AgilePM Practitioner certification
• Any other project management certifications

Minimum Experience

• No post qualification experience required

Duties and Responsibilities

Monitor and verify the delivery of project deliverables

• Co-ordinate and participate in project meetings and workshops
• Source workshop venue and arrange catering, equipment and facilities
• Take minutes, type minutes and distribute timeously to relevant stakeholders
• Maintain project schedule
• Establish and maintain the projects defined process
• Manage, monitor project reporting (weekly meetings and weekly highlight reports)
• Create and maintain project risk list and issues log, by following up on the action items by the risk/issue owners
• Arrange and participate in risks management workshops
• Update the risk register with any new risks identified
• Maintain Project Lessons Learned Log
• Co-ordination of travel arrangements, functions as required by project members
• Manage project documents (version controlled and configuration managed)
• Create and maintain a project filing system on SharePoint
• Arrange for project members to have access to SharePoint
• Ensure that documentation naming standards are adhered to
• Ensure that project documents requiring approval are signed-off and filed accordingly
• Archive project documents after project is closed

Collaboration and Consultation

• Identify opportunities to improve and add value to the service provided to internal and external customers
• Monitor external parties’ delivery constraints and escalate exceptions to the project manager
• Consult with project stakeholders to address issues
• Maintain and arrange project communication including meetings, presentations, changes, lessons learned.

Career Management

• Individual development areas identified and career development in place to address the areas

Ad hoc tasks

• Perform any reasonable tasks as and when required by the Line Manager

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Minimum Qualifications

• Bachelor’s degree in industrial engineering, Information Technology or a related field.

Minimum Experience

• No experience required.

Duties and Responsibilities

Process Analysis

• Assess, configure, analyse, and document business processes.
• Assist in analysing existing business processes and workflows to identify inefficiencies and areas for improvement.
• Document current processes using, BPMN and EPC process maps.
• Work with process engineer to identify process improvement solutions.
• Assist in designing and testing new processes and monitoring their effectiveness post-implementation.
• Collaborate with various departments to gather information, process and activity details, and understand process challenges.
• Communicate findings and recommendations to stakeholders clearly and effectively.
• Maintain accurate and up-to-date documentation of process changes and improvements.
• Facilitate process improvement initiatives.
• Perform quality assurance on solution components developed.
• Support deployment of solutions to development, test, and production environments.
• Develop and maintain the necessary documentation for the solutions deployed.
• Ensure quality assurance of process projects.

Ad hoc tasks

• Perform any reasonable tasks as and when required by the Line Manager

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Minimum Qualifications

• BSc (Computer Science) or,Bcom/ 3 yrs National Diploma Internal audit/ finance or,equivalent degree/ 3 yrs National Diploma qualification.
• Experience
• None (should however be able to demonstrate professionalism, hard-work and be able to grasp concepts swiftly)

Duties and Responsibilities

Sasria Departments or Agent Company Internal Audits

Assist with performing IT internal audit work as assigned for:

• Sasria Departments and/ or Agent Companies’ IT Internal Audit divisions

Provide advisory services through:

• Audit recommendations
• Ad hoc projects
• Participation in Risk Management sessions (RCSAs)
• Provide input where IT risk management processes and controls can be improved

Technical auditing

• Assists in identifying and evaluating the risk areas in the organisation
• Assist with review on the adequacy and effectiveness of controls using flow charts and other methods of evaluation;
• Assist in the development of audit programs or procedures by identifying risks and controls matrix (RACM) for the area to be audited;
• Completion of all working papers in accordance with the IT audit methodology
• Understand and adhere to client and staff relationships through individual contacts and group meetings; and
• Pursues professional development opportunities, including external and internal training and professional association memberships, and where possible be able to share information gained with co-workers.

Represents internal audit  as and when required on:

• Company project teams;
• External assurance providers or organisations.

Training and Support

• Active involvement in development of own skills, through agreeing performance development plan with the IT Senior Auditors and the Senior IT Audit Manager to improve or maintain the following skills:
• Negotiating and problem solving skills;
• Effective verbal and written communication, including active listening skills and skill in presenting findings and recommendations by audit staff; and
• Establish and maintain harmonious working relationships with co-workers, staff and external contacts.

Perform ad hoc tasks

• Perform any reasonable ad hoc tasks as and when required by the Senior IT Auditors,  Internal Audit Manager / Senior IT Audit Manager