Job Description
- As a Brand Communications Graduate, you will learn the exciting and dynamic world of Brand Communications for global brands in the SA market.
- With exposure into strategy design, consumer insights, creative campaign applications, channel management, activation execution and KPI measurement and reporting, this is your opportunity for a hands-on real-world learning experience.
Key Accountabilities:
Social Media Management
- Learn to develop, implement, and manage various social media channels.
- Content Creation: Assist in developing engaging brand narratives and content for various communication channels, including social media, blogs, press releases, and internal communications.
- Collaborate with the creative teams and agencies to ensure content is aligned with the brand's voice and guidelines.
- Stay Updated: Stay informed about the latest industry trends, digital media advancements, and emerging communication platforms to bring fresh ideas and innovation to the team.
Partnership and Collaborations
- Support in identifying and researching potential strategic partnerships and collaborations.
- Assist in coordinating partnerships, collaborations, and related activations.
- Get on the ground experience for activations and events
Cross -Functional Collaborations
- Collaborate with various internal teams, such as marketing, creative agencies, and product, to ensure alignment and integration of brand communication initiatives with broader brand strategies.
- Gain a good understanding of supplier management and internal working processes within an organization
Public Relations Support
- Dive into the world of PR by assist to build and maintain relationships with key media outlets, influencers, and industry partners.
- Support in the coordination of media inquiries, sample requests, and press releases distribution.
- Learn about the reporting metrics and measurement tools
Reporting and Analysis
- Assist in gathering and analysing data to evaluate the effectiveness of brand communication initiatives and activations.
- Support in preparing reports to track progress and identify areas for improvement
Ad-Hoc Duties
- Respond to emails and office correspondence.
- Keep work area clean and tidy.
- Support the mission, vision and core values of the company.
- Meet prescribed deadlines and targets.
- Professional interaction and liaison with customers, suppliers and employees always.
- Any other reasonable and lawful ad hoc tasks or duties that may be required from time to time.
COMPETENCY PROFILE
(Skills, knowledge, abilities, attributes and behaviours that are required to do this specific job well
KEY LEADERSHIP & INTERPERSONAL COMPETENCIES
- Behaviours that enhance the desired culture, values and the pursuit of the core purpose of the business
VALUES:
- We believe in the power of brands and growing brands responsibly
- We believe in developing and building our teams for the benefit of all stakeholders
- We believe in continuous investment into our people and our business platforms
- We care deeply about our environment and our people
LEADERSHIP & RELATIONSHIP BEHAVIOURS
- Collaboration: Works effectively with cross-functional teams to align brand messaging and strategies.
- Influencing skills: Ability to positively influence stakeholders and drive brand communication goals.
- Team support: Provides support and guidance to team members, fostering a cooperative work environment.
- Stakeholder management: Builds and maintains strong relationships with internal teams, media, and external partners.
- Effective communication: Communicates clearly and consistently, both internally and externally, ensuring brand message alignment.
- Conflict resolution: Handles disagreements or misunderstandings with professionalism and a focus on constructive outcomes.
- Adaptability: Flexible in adjusting to shifting priorities while maintaining focus on brand objectives.
- Leadership by example: Demonstrates a high level of professionalism and commitment to brand values, motivating others.
TECHNICAL AND FUNCTIONAL COMPETENCIES
Specific technical, functional and professional skills, knowledge, abilities, attributes and aptitudes that are required to be able to do this job well relative to the delivery of the Main Purpose and Key Accountabilities
- Brand strategy implementation: Ability to execute brand communication strategies across multiple platforms.
- Content creation: Skills in writing, editing, and creating engaging content for various communication channels (social media, press releases, blogs, etc.).
- Media relations: Building and maintaining relationships with media outlets and influencers.
- Project management: Strong organizational skills to manage multiple brand communication projects simultaneously.
- Digital marketing: Using digital marketing tools (e.g., social media platforms, analytics tools, content management systems).
- Campaign analysis Tracking, measuring and reporting on the performance of brand communication campaigns.
- Brand consistency: Ensuring all communication materials align with the brand’s voice, guidelines, and values.
- Crisis communication: Skills in managing and responding to brand-related crises or negative publicity.
- Market research: Conducting research to understand target audiences, industry trends, and competitive landscape.
- Visual communication: Basic knowledge of design principles to collaborate with creative teams for visual content
Closing Date 28 July 2026
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Job Description
- Ted Baker V&A is looking for Team Leader/ Supervisor to join their team.
Sales & Business Development
- Set & communicate daily sales targets to everyone on the team including casuals.
- Focus the team on delivering excellent customer service.
- Create relationships with GPs, podiatrists, schools, clubs & gyms in the area to generate sales.
- Grow customer data base and communicate offers regularly.
Team Management
- Build a team environment through daily team meetings and providing regular feedback.
- Lead and motivate the store team to maximize sales and provide exceptional customer service in line with Birkenstock standards
- Master the feedback process & provide monthly feedback to all team members
- Develop the team through weekly Customer Service, Loss Prevention, Podiatry and Sales training.
- Develop the team by ensuring they complete the Rookie Pack in the prescribed time frame.
- Manage the appraisal process for all team members
- Manage the induction process
- Complete rosters and adhere to the staffing template
- Minimize and control staff costs and store controllable expenses (e.g. discounts given, petty cash, stationery, phone, cleaning etc.) through proactive and effective management.
- Complete weekly time sheets, allocate tasks to rostered staff & coordinate lunch breaks
Inventory
- Complete OTB process weekly and order the relevant product to optimise stock levels
- Maintain inventory at target levels for all categories & price points every week
- Minimise shrinkage & maintain accurate stock records in the POS system
- Complete quarterly stock counts
- Run daily negative stock report and request relevant adjustments
- Process deliveries including checking quantities to invoices, tagging, hanging and pricing product, and recording in the POS system
- Ensure storeroom is maintained to TedBaker standards
- Run daily inventory reports
Daily Operations
- Oversee the administrative processes at store level and ensure compliance with all policies and standards with respect to the handling of cash, stock control, POS, visual merchandising, security and operational health and safety
- Ensure visual merchandising of the stock and windows complies Birkenstock standards
- Open and close the store
- Reconcile cash to end of day tender report and prepare banking
- Bank takings
Month End
- Prepare month end reports
Individual Attributes:
- Outgoing determined self-starter
- Retail management experience preferably at a national retail chain
- Demonstrated ability to achieve sales budgets
- Proven people management and leadership shills
- Excels at coaching, driving and developing a team
- Extensive stock management experience
- Proven merchandising skills
- Excellent attention to details
Company Values:
- We Will – Love Athletes
- We Will – Stand for Equality
- We Will – Fight on Together
- We Will – Create Fearlessly
- We Will – Always Connect
- We Will – Stay True
- We Will – Think Beyond
- We Will – Celebrate the Win
Requirements
- Grade 12 or equivalent
- 1 – 2 years management experience
- 3 – 4 years retail experience
- Sports knowledge advantageous
Perks & Benefits
- You get to work for a rapidly expanding distributor with aspirational brands.
- Comprehensive health benefit
- Quarterly Uniform allowance
- Staff discount (50% off for you and your family across all the brands within the group)
- Company performance incentive scheme
- Long-service incentives
- Holistic Employee Wellness programme
- The group prides itself in its effort to drive continuous employee engagement activities to enable a connected culture.
Closing Date 28 July 2026
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