Top Jobs at HomeChoice Holdings Limited

Job Description

• homechoice is a leading South African homeware retailer. For 40 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford.
• The ideal candidate for this role will be responsible for the overall management and day to day operations of the homechoice Showroom Retail Space.

What you will love doing in this role

• Manage Sales and Operations: Oversee sales objectives and drive operational efficiency.
• Stock Control: Ensure effective stock management in alignment with procedures, customer needs, and visual display standards.
• Clear Communication: Facilitate accurate and timely in-store communication across the showroom.
• Cash Management: Oversee cash handling processes to ensure accuracy and accountability.
• Promotions and Displays: Execute and implement monthly promotions and visual merchandising displays.
• Store Security: Safeguard store security and prioritize the well-being of staff.
• Training and Development: Ensure category specialists are fully trained and equipped to excel in their roles.
• Achieve Sales Targets: Drive the achievement of monthly intake and NSV (Net Sales Value) targets.
• Customer Experience: Deliver a consistently exceptional customer experience.
• Stockroom Management: Oversee stockroom operations, reducing GRs (Goods Returns) and cancellations.
• Maintain Cleanliness: Ensure showroom and back-of-house areas are well-maintained and orderly.
• Reporting: Prepare and submit daily, weekly, and monthly reports to track performance and inform decision-making.
• People Management: Lead, motivate, and develop store staff to achieve business objectives.
• Project Management: Manage and implement key projects to support business growth and operational improvements.

What you’ll need to do this role

• Relevant tertiary qualification (Sales & Marketing).
• Minimum of 5 years’ working experience within retail industry.
• Working in the homewares retail industry would be highly advantageous.
• Minimum of 5 years’ experience in leading a team within a sales target driven environment.
• Experience using MS Office packages.
• Must be available to work shifts, weekends and public holidays.
• Clear credit and criminal record.

What we will love about you

• We love your ethical approach, professionalism, and high-energy self-starter mindset.
• We love your planning, organizational skills, and customer-first attitude.
• We love your natural leadership, mentoring, and ability to inspire others.
• We love your drive to meet deadlines and targets with attention to detail.
• We love your communication, motivation, and ability to engage at all levels.
• We love your calm under pressure and effective stress management.
• We love your adaptability, flexibility, and proactive approach to driving results.

Behaviors we love

Wow my customer

• Walk in my customers’ shoes
• Deliver on my promises
• Deliver insight-led solutions my customers need

Treat the business as my own

• Take accountability
• Be curious, creative & explore opportunities
• Do it right & at the right time

Play as a team

• Be helpful
• Be inclusive
• Find the fun

Closing Date 06 April 2026

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Job Description

• homechoice is a leading South African homeware retailer. For 40 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford.
• We’re looking for an End User Computing Specialist to join our dynamic IT team. This role is all about keeping our tech humming and our people supported from desktops to mobile devices, printers to VOIP phones, and everything in between.

What you will love doing in this role

End-User Support & Service Delivery

• Provide first and second-line support for all end-user devices including desktops, laptops, mobile phones, tablets, VOIP handsets, printers, scanners, and peripheral devices.
• Ensure all service desk incidents, tasks, and service requests are responded to and resolved within agreed SLA timelines.
• Proactively follow up on outstanding tickets and communicate effectively with users to manage expectations.
• Provide on-site and remote support across multiple locations, including head office and retail stores.
• Assist with onboarding of new employees, ensuring workstations, access, and required tools are ready on time.
• Set up and support user accounts, email configurations, and access to business applications.
• Escalate unresolved issues appropriately and follow through until closure.

Device Management & Technical Maintenance

• Install, configure, maintain, and troubleshoot hardware and software systems on end-user devices.
• Perform upgrades, patches, and routine maintenance across all user-facing systems.
• Monitor performance of IT assets and proactively resolve potential failures.
• Maintain IT asset inventory, including issuing, tracking, and recovering devices.
• Support imaging and deployment of new equipment using enterprise tools and automation where applicable.
• Maintain hardware standards and ensure devices meet business and security requirements.

Operational Procedures & Documentation

• Adhere to all Technical Services and IT operational procedures, ensuring compliance with internal controls.
• Create and maintain user guides, technical documentation, SOPs, and troubleshooting knowledge bases.
• Ensure timely and accurate completion of incident reports and change documentation.
• Contribute to process improvement initiatives and support ITIL-aligned practices.

Retail & Finance Environment Support

• Maintain IT operational readiness for all retail showrooms and finance departments.
• Troubleshoot and support POS systems, network connectivity, and device-related issues in stores.
• Work closely with infrastructure and network teams to resolve store-related technical incidents.
• Support HSE, compliance, and PCI-related policies through proper device configuration and controls.

Standby, After-Hours & Project Support

• Participate in the after-hours and weekend standby rotation to ensure 24/7 support coverage.
• Provide on-site support during critical business events, activations, and seasonal peak periods.
• Support IT rollouts, infrastructure upgrades, and hardware refresh projects as assigned.
• Assist with testing, deployment, and post-implementation support of new technologies.

What we will love about you

• Proactive and solutions-driven mindset.
• Strong communicator with excellent facilitation and presentation skills.
• Can-do attitude, self-motivated and thrives working independently.
• Well-organised, with strong planning and coordination abilities.
• Comfortable working under pressure in a fast-paced, changing environment.

What you’ll need to do this role

• Grade 12 (National Diploma – Advantageous)
• 3 years + Service Desk and or Desktop Support Experience
• ITIL certification and / or experience
• CompTIA Certifications such as A+ and N+
• Microsoft Certifications such as MCSA
• A valid driver’s license

Behaviours we love

Wow my customer

• Walk in my customers’ shoes
• Deliver on my promises
• Deliver insight-led solutions my customers need

Treat the business as my own

• Take accountability
• Be curious, creative & explore opportunities
• Do it right & at the right time

Play as a team

• Be helpful
• Be inclusive
• Find the fun

Closing Date 26 April 2026

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Job Description

• homechoice is a leading South African homeware retailer. For 40 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford.
• The ideal candidate will drive strong sales performance by converting showroom visitors into customers through compelling product demonstrations, consistently meeting sales targets, and accurately capturing orders and documentation.
• You will assess customer needs, clearly communicate pricing and offers, and highlight key product features.
• You’ll also handle customer queries, process payments, and manage refunds and credits to ensure a seamless experience.

What you will love doing in this role

• Lead sales activations in surrounding areas to attract new customers, drive foot traffic, and boost revenue.
• Enhance customer interactions by delivering a positive, engaging sales and service experience where every customer feels valued and supported.
• Manage the full customer journey — from account opening through to order processing — ensuring a smooth, end-to-end experience.
• Leverage comprehensive product knowledge and pricing expertise to maximize conversion rates and deliver the best value to customers.
• Consistently exceed expectations by understanding customer needs and positioning solutions that close sales.
• Maintain high quality standards by ensuring all processes and interactions are accurate and professional.
• Keep the store environment clean, organized, and inviting through regular housekeeping.
• Provide actionable WFS feedback to identify improvement opportunities and help enhance store processes.
• Complete all administration and reporting tasks accurately and on time, ensuring performance records and metrics remain current.

What you’ll need to do this role

• Grade 12/Matric (Minimum Required)
• 1 years’ minimum experience in retail
• Clear criminal and ITC record – Must have
• Must not be currently debarred or declared not fit and proper in terms of the FAIS Act
• Must be available to work shifts, weekends and public holidays.
• Working in the homewares retail industry would be advantageous

What we will love about you

• We love your energy and positive attitude, bringing enthusiasm to every task.
• We love your persuasive skills, guiding others toward desired outcomes.
• We love your ability to work independently or within a team, adapting seamlessly.
• We love your excellent communication skills, building strong connections with others.
• We love your analytical ability and attention to detail, ensuring accuracy.
• We love your resilience and adaptability, thriving in dynamic situations.

Behaviors we love

Wow my customer

• Walk in my customers’ shoes
• Deliver on my promises
• Deliver insight-led solutions my customers need

Treat the business as my own

• Take accountability
• Be curious, creative & explore opportunities
• Do it right & at the right time

Play as a team

• Be helpful
• Be inclusive
• Find the fun

Closing Date 26 April 2026

go to method of application »

Job Description

• homechoice is a leading South African homeware retailer. For 40 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford.
• The ideal candidate for this role will be responsible for the overall management and day to day operations of the homechoice Showroom Retail Space.

What you will love doing in this role

• Manage Sales and Operations: Oversee sales objectives and drive operational efficiency.
• Stock Control: Ensure effective stock management in alignment with procedures, customer needs, and visual display standards.
• Clear Communication: Facilitate accurate and timely in-store communication across the showroom.
• Cash Management: Oversee cash handling processes to ensure accuracy and accountability.
• Promotions and Displays: Execute and implement monthly promotions and visual merchandising displays.
• Store Security: Safeguard store security and prioritize the well-being of staff.
• Training and Development: Ensure category specialists are fully trained and equipped to excel in their roles.
• Achieve Sales Targets: Drive the achievement of monthly intake and NSV (Net Sales Value) targets.
• Customer Experience: Deliver a consistently exceptional customer experience.
• Stockroom Management: Oversee stockroom operations, reducing GRs (Goods Returns) and cancellations.
• Maintain Cleanliness: Ensure showroom and back-of-house areas are well-maintained and orderly.
• Reporting: Prepare and submit daily, weekly, and monthly reports to track performance and inform decision-making.
• People Management: Lead, motivate, and develop store staff to achieve business objectives.
• Project Management: Manage and implement key projects to support business growth and operational improvements.

What you’ll need to do this role

• Relevant tertiary qualification (Sales & Marketing).
• Minimum of 5 years’ working experience within retail industry.
• Working in the homewares retail industry would be highly advantageous.
• Minimum of 5 years’ experience in leading a team within a sales target driven environment.
• Experience using MS Office packages.
• Must be available to work shifts, weekends and public holidays.
• Clear credit and criminal record.

What we will love about you

• We love your ethical approach, professionalism, and high-energy self-starter mindset.
• We love your planning, organizational skills, and customer-first attitude.
• We love your natural leadership, mentoring, and ability to inspire others.
• We love your drive to meet deadlines and targets with attention to detail.
• We love your communication, motivation, and ability to engage at all levels.
• We love your calm under pressure and effective stress management.
• We love your adaptability, flexibility, and proactive approach to driving results.

Behaviors we love

Wow my customer

• Walk in my customers’ shoes
• Deliver on my promises
• Deliver insight-led solutions my customers need

Treat the business as my own

• Take accountability
• Be curious, creative & explore opportunities
• Do it right & at the right time

Play as a team

• Be helpful
• Be inclusive
• Find the fun

Closing Date 26 April 2026