Top Positions at Helderberg Personnel

• The ideal candidate will have a relevant B.Com Financial degree (Economics, Finance, Business Management, Accounting, Risk Management or Financial Planning) and Regulatory Exam for Representatives passed (RE5).

Job description:

• The Paraplanner will provide an efficient administrative support function to Advisers. In this role you will be allocated a portfolio of clients to assist with processing transactions, dealing with clients directly, looking after accounts and support in basic financial planning.

Responsibilities:

• Financial Planning support
• Formulate effective financial plan documents and/or risk management documents, in-line with the strategy as outlined by the adviser, and the customer’s needs, objectives and risk tolerance.
• All documents must meet compliance requirements and the relevant legislation, and comply with the company standard documents, policies and procedures.
• Prepare statement of advice documentation as required.
• Review customer portfolio review reports in conjunction with changes in customer circumstances and investments and general market movement, as outlined in the sales and service process. Ensure report is accurate and that investment strategy is meeting customer’s objectives. Ensure customer is kept well informed and that all necessary actions are recommended and where necessary undertaken.
• Review customers risk coverage in conjunction with changes in customer circumstances and risk management needs, product offerings available, and changes in product provider rates. Ensure customer is kept well informed and that all necessary actions are recommended and where necessary undertaken.
• Prepare statement of advice documentation as required.
• Ensure the accurate production of all customer portfolio review documentation and reports in line with the practices service model.
• Customer Service
• Team management
• Administration
• Client Relationship Management
• Gather Policy information
• Compile a summary of information
• Research product information
• Handling and solving of client enquiries
• Handling of new application and quotations
• Diary management
• Reporting of new business statistics
• Preparation of insure review appointments
• Maintaining CRM systems

Minimum requirements:

• Relevant B.Com Financial degree (Economics, Finance, Business Management, Accounting, Risk Management or Financial Planning)
• Regulatory Exam for Representatives passed (RE5)
• At least 5 year’s relevant work experience within the financial industry as Paraplanner
• Fully bilingual and Afrikaans and English

Closing date:  2026-05-08

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• The ideal candidate will have a related Bachelor’s Degree and completed Articles.
• Qualified CA/SA will be advantageous

Primary objective:

• This position will report directly to the Directors. You will be assisting the Audit Manager with audit planning, execution & review of audit and other engagement files.
• Training and development of staff, audit and other administration, client and director liaison, relationship development and self development.

Primary outcomes:

• Client communication, maintenance and enhancement of client relationships
• Review of engagement files
• Management of client portfolio
• Supervision of engagement teams
• Assistance with first year trainees’ induction training
• Conflict resolution
• Addressing client queries
• Assisting with drafting training activities for trainees
• Supervision and review assistance
• Engagement management
• Perform the planning stage of an audit
• Set goals & objectives for the team
• Manage relations within the team
• Performing audit sections
• Drafting of annual financial reports/ statements in CaseWare
• Preparing engagement budget, documenting and communicating budget overruns.

Competencies:

• Strong project management Skills
• Effective organization of daily tasks (time management, planning, administration and reporting skills, meeting deadlines)
• Client focused
• Excellent Communication Skills
• Team Player and self-Motivated
• Ability to cope under pressure and achieve deadlines

Candidate Requirements / Specification:

• Completed Articles
• Qualified CA/SA will be advantageous
• Fluent in Afrikaans and English (Required)
• Proficient in all the normal computer application programs 

Closing date:  2026-05-08

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• The ideal candidate will have a relevant tertiary qualification and 5+ years grain trading experience in grain trading, commodity trading, or agricultural marketing.

The purpose of this role:

• Originating, trading, and managing grain positions across the South African market, while building strong relationships with producers, buyers, and logistics partners. 

Key Responsibilities

• Source, buy, and sell grains (e.g. maize, wheat, soybeans, sunflower) in line with market opportunities
• Monitor local and international commodity markets, price movements, and supply/demand trends
• Negotiate contracts with farmers, millers, exporters, and other counterparties
• Manage trading positions, margins, and risk exposure
• Coordinate logistics, storage, and delivery of grain with internal and external partners
• Maintain accurate trading records and ensure compliance with company policies and regulations
• Build and maintain strong relationships across the agricultural value chain

Minimum Requirements

• A relevant tertiary qualification
• 5 Years’ + proven experience in grain trading, commodity trading, or agricultural marketing
• Strong understanding of the South African grain market and SAFEX
• Excellent negotiation, analytical, and decision-making skills
• Ability to work independently in a fast-paced, results-driven environment

Advantageous

• Established network within the South African grain industry
• Experience with exports, imports, or cross-border trading
• Knowledge of risk management and hedging strategies

Closing date:  2026-05-08

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• The successful candidate will have a Diploma in Management Accounting or equivalent with 3 year’s creditors processing in freight forwarding industry - ESSENTIAL.

Education Required

• Diploma in Management Accounting or equivalent
• In-house and/or external training in freight forwarding processes, their associated costs
• Advanced Excel/spreadsheet skills – lookups’ import mapping

Skills Required

• Ability to work accurately with figures
• Good eye for detail and ability to handle complexity of costs per client, service provider, activity, market. Etc.
• Basic cost accounting skills
• Full understanding of contracted rates and terms with all service providers.

Experience required

• 3 year’s creditors processing in freight forwarding industry

Key Performance Area:
 
Creditors invoice processing:

• Set up Edi mappings per service provider/cost type.
• Receive and verify invoices for correctness as per agreed rates and that the service was actually received. Handling disputed invoices.
• Code invoices as per Cost Accounting code structure/rules.
• Register batches for processing.
• Input of invoices into QX system.
• Print/save cost capture reports
• Hand of to Finance team

Cost Control and margin analysis:

• Monitor that document Controllers correctly complete jobcard/Invoice copies details in QX. Report omissions/errors to line manager and responsible team member.
• Monitor completion of incident logs for all extra-ordinary/additional costs incurred and that accountability entity is correctly indicated. Report omissions/errors to line manager and responsible team member.
• Monitor and report weekly on revenues/margins vs budget
• Margin allocations finalized by latest 10 weeks after ATD
• Review accruals 15 weeks after ATD

Reporting

• Weekly report of incidents logged during prior week.
• Monthly margin report – shipment 10 weeks and older.
• Monthly accrual report – shipments 3 months and older

Projects

• Process automation
• Reporting dashboards such as BPI
• Analysis of revenues, margins losses to identify areas for improvement

Closing date:  2026-05-08

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Bookkeeper duties

• Monitoring day to day financial transactions
• Verify that transactions are recorded in the correct day book, supplier’s ledger, customer ledger and general ledger
• Manage debtors’ book, suppliers accounts and related administration (invoicing, payment allocation)
• Manage and maintain financial data and records
• Work closely with the Finance Manager to create and analyses financial information
• Create reports and financial statements

Other duties

• Manage monthly payroll system
• VAT 201
• EMP 201 & EMP 501
• Annual tax returns
• COIDA
• Perform general administrative and other financial duties as requested from time to time

MINIMUM REQUIREMENTS

• A degree in Finance, Accounting or Business Administration – Non negotiable
• Completed artciles
• SAIPA membership will be advantageous
• Ability to calculate, post and manage accounting figures and financial records
• High degree of accuracy and attention to detail
• Customer service orientation
• Solid understanding of basic bookkeeping and accounting debtors/creditors principles
• Advanced MS Excel knowledge

Closing date:  2026-05-08

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• The suitable candidate should have at least 2 – 4 years’ experience in a similar role within the transport industry and a relevant tertiary qualification.
• Experience in the agricultural industry will be beneficial.

EXPERIENCE AND QUALIFICATION:

• Minimum 2 – 4 years’ experience in a similar role within the transport industry
• Relevant qualification (degree or diploma)
• Experience in the agricultural industry will be beneficial

RESPONSIBILITIES:

• Building and maintaining relationships with new and existing clients, including regular visits.
• Negotiating new contracts.
• Negotiate transport rates with clients and transporters.
• Manage volumes allocated to the company.
• Understand the running cost of a vehicle to determine CPK’s.
• Analyse commodity trends and adapt to market fluctuations.
• Keep track of the daily and monthly budgets.
• Adding new clients and transporters to our existing book.

Closing date:  2026-05-08

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• The successful candidate must have a strong accounting background with min 2 - 5 years working experience.
• Typically you would input transactions on to the system, troubleshoot concerns on transactions and loads, liaise with clients and monitor acounts receivable and payable. 

Duties continued:

• Coordinate billing and inventory control for all assigned loads
• Maintain contact with assigned customer accounts
• Data entry and management of all assigned customer orders, loads, and customer correspondence
• Manage assigned customer problems with load queries
• Maintain current and up to date daily invoicing and various customer/management reports
• Demonstrate regular attendance and timeliness in reporting to work, meetings and completing assignments
• Accounts receivables and problem resolution
• Sales and accounting support as assigned
• Other general administrative duties as assigned

Requirements:

• Qualification in Account/ Administration and/or equivalent professional work experience in related field required
• Ability to work and interact well with others
• Strong Microsoft Office Excel skills preferred
• Ability to multi-task in a fast-paced environment
• 1+ years’ experience in a trading environment preferred, or 3+ years in a business environment
• Prior experience with accounts receivable or collections preferred
• Ability to work in a team environment
• Strong customer service commitment
• Ability to maintain confidential information
• Strong communication skills
• Excellent interpersonal skills
• Ability to work at a very detailed level

Closing date:  2026-05-08

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• The successful candidate will have experience in systems design, programming and/or systems software development and support and have at least three (3) years developer experience in AZURE, C#, .Net and SQL.
• In the position, you will perform analysis and programming duties in the development, implementation and support of information systems, platforms and applications.

QUALIFICATION & EXPERIENCE:

• Experience in systems design, programming and/or systems software development and support.
• At least 3 years developer experience in AZURE, C#, .Net and SQL.
• Understanding of modern architectural designs, such as Component-Based Architecture.
• Database design/administration experience (Design, implementation, modification).
• Ability to recognise and resolve system related problems; work independently and make necessary decisions throughout the systems process within architectural guidelines.
• Relevant Degree, Course or Certification.

Responsibilities:

• Ability to apply first principles thinking and/or lateral thinking and/or systems thinking to solve exciting, complex and impactful problems.
• Design, develop, document, analyse, create, test and modify applications, programs and integrations.
• Serve as a senior development resource on projects, using known & proven best coding practices.
• Experience in DevSecOps and Agile development methodologies.
• Assist with the maintenance of programming guidelines
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks.

Closing date:  2026-05-08

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• Are you a recent graduate with a passion for logistics and supply chain management? Ready to launch your career in an industry that drives global commerce?
• We are seeking motivated and talented individuals to be placed within various industries that offer career growth.

Requirements:

• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or related field.
• Strong analytical and problem-solving skills.
• Proficiency in logistics software and Microsoft Excel.
• Excellent communication and organizational skills.
• Ability to work effectively both independently and as part of a team.
• Eagerness to learn and adapt in a fast-paced environment.

Closing date:  2026-05-08

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Responsibilities

• Focus on new business developments in level 1 and 2 required logistics services in Southern Africa
• Building and maintaining relationships with new and existing clients/suppliers, including regular visits.
• Strategic planning for business growth, setting goals and creating plans to achieve them.
• Negotiating new contracts (Customers, suppliers).
• Financial Management: Overseeing budgets, forecasts, and financial performance.
• Operations Management: Supervising marketers’ compliance, risk mitigation and technology innovation
• Reporting and Analysis: Providing regular reports to higher management or company executives on key performance metrics and overall business performance.
• Understand the running cost of a vehicle to determine CPK’s.
• Keep track of the monthly and yearly budgets.
• Manage volume contracts allocated to the company
• Understand the running cost of a vehicle to determine CPK’s.
• Analyse commodity trends and adapt to market fluctuations.
• Keep track of the daily and monthly budgets.
• Adding new clients and transporters to existing book.
• Strategic planning for business growth.

Skills

• Ability to form and build customer relationships and provide excellent service.
• Ability to negotiate and close sales.
• Ability to work in and manage a team.
• Analytical ability.
• Prepared to solve problems after hours.
• Prepared to travel.

Closing date:  2026-05-08

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• The successful candidate will have to negotiate sales deals and rates with customers as well as suppliers, meet budget and margin targets while proactively communicating with suppliers to transport goods effectively and efficiently to customers.
• An in depth knowledge of the road transport industry is required, and an existing customer book would be beneficial.

Responsibilities:

• Building and maintaining relationships with new and existing clients, including regular visits.
• Negotiating new contracts.
• Negotiate transport rates with clients and transporters.
• Manage volumes allocated to the company.
• Understand the running cost of a vehicle to determine CPK’s.
• Analyse commodity trends and adapt to market fluctuations.
• Keep track of the daily and monthly budgets.
• Adding new clients and transporters to our existing
• Maintain established admin procedures.
• Develop relationship with current transport, clients and truck drivers.
• Follow up with transporters to determine accurate ETA's and trucks.
• Good communication with clients keeping them informed about status of the cargo.
• Build good relationships with loading and off-loading points. 
• Identify key role players at loading and off-loading points.
• Weekly planning and forecasting of truck movements.
• Build client relations and support drivers at loading and off-loading points.

Experience and Qualifications:

• At least 2 -4 years’ experience in a similar role within the transport industry.
• Preferably someone with a relevant qualification (degree or diploma).
• In this role, you will be responsible to identifying and contacting prospective customers and suppliers.
• Negotiate sales deals and rates with customers as well as suppliers.
• Meet budget and margin targets while proactively communicating with suppliers to transport goods effectively and efficiently to customers

Closing date:  2026-05-08

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• Are you a recent graduate with a passion for finance and a drive to excel? We are seeking talented and motivated Financial Graduates to be placed in various industries that offer career growth.

Qualifications:

• A Bachelor’s degree in Finance, Accounting, Economics, or a related field.
• Strong analytical skills with attention to detail.
• Proficiency in financial software and Microsoft Excel.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Enthusiasm for learning and a proactive approach to problem-solving.

Closing date:  2026-05-08

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• The ideal candidate will have minimum of 2 - 5 years of experience in Cross-Border trading and a Bachelor’s degree in Business, Finance, Logistics, or a related discipline.

Key Responsibilities:

• Monitor and analyze market trends, pricing, and supply-demand dynamics to make informed trading decisions.
• Develop and maintain strong relationships with clients, suppliers, and industry stakeholders to drive business growth.
• Negotiate contracts, terms, and conditions to achieve favorable outcomes for both the company and its clients.
• Implement effective sales strategies to meet and exceed trading targets and revenue goals.
• Assess and manage risks associated with trading activities, ensuring compliance with relevant regulations and company policies.
• Provide regular reports on trading performance, market conditions, and business opportunities to senior management.

Qualifications:

• Minimum of 2 - 5 years of experience in Cross-Border Trading or a related field.
• Bachelor’s degree in Business, Finance, Logistics, or a related discipline.
• Strong analytical, negotiation, and communication skills. Proven ability to manage and grow client relationships effectively.
• In-depth understanding of the Transport Industry industry, including market dynamics, regulatory environment, and trading practices.

Closing date:  2026-05-08

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• Financial Services concern with offices in Somerset West is seeking to employ a Customer Service Officer in their Client Operations department.
• The successful candidate will support a team to work efficiently and produce a high service level to  clients during the initial on boarding process and subsequent repeat transactions.
• The focus will be to support the processes and procedures to optimize workflow and standards to provide an excellent client experience.
• The post holder is required to positively influence the team with an aim to establish a multi skilled and cross trained team.
• This position reports to the Team Leader, Client Operations
• As the Customer Service Officer your role is critical in delivering a client focused operational service to our clients, distribution partners and service providers.
• You will have responsibility for operational tasks and supporting the team members with ad hoc service support requests from your colleagues.
• As a Customer Service Officer you will also exercise quality control over tasks and process to ensure adherence.

Key Duties and Responsibilities include:

• Deliver on Service standards as per established Service Model for the function
• Ensure adherence processes and address/raise issues that need attention
• Work proactively with other business functions and stakeholders
• Ensure fees in relation to the functions responsibilities are posted for services rendered in a timely manner and in line with processes
• Undertake and participate in relevant management of departmental meetings
• Periodically review work being undertaken to check for adherence to policy and procedures, check quality of work
• Ensure complaints, errors and omissions are dealt with as per company policy
• Daily monitoring of progress of assigned cases
• Dealing with assigned outstanding cases and follow up
• Ensuring relevant record keeping on systems used for processing or managing work are maintained and up to date across the function
• To assist and undertake case work as required in the function
• Contribute to staff training programmes
• You will take part and actively contribute to the weekly Team Meetings
• Please be advised that the Team Leader will be responsible for allocating workloads, with the support from the Senior Officer
• From time to time you may be required to perform other reasonable tasks within the scope of your role to support the business.

Requirements Include: 

• Experience within the Financial Services Industry
• Keen interest in Trust or have strong transferrable skills
• A relevant professional qualification or a willingness to study towards one

Competencies include:

• Strong organisational and administrative skills
• Ability to work as part of a team and positively influence and contribute to the team
• Good communication skills over the phone, in person and comfortable using video technology to engage with clients and colleagues
• Ability to work with confidential and sensitive data
• Good time management
• Ability to work under pressure and multi-task
• Experience of working in and maintain good client relationships and delivering good service
• High level of commitment and positive attitude
• Exercise the highest ethical and safety standards when conducting your work, particularly where other people are involved
• Be energetic in your approach to performing a service to the Company
• Be attentive to detail and work methodically and accurately
• Exercise the utmost good faith towards the Company both in carrying out your duties and in all of your dealings with the Company and its clients and/or its suppliers
• Possess excellent communication skills
• Present yourself professionally to fellow employees and clients of the Company
• Use your initiative
• Be able to work independently as well as part of a team.
• A willing and flexible attitude to working hours to support team and business needs, as required

Key Performance Indicators:

• Service delivery on operational tasks – measured by meeting agreed service standards and any relevant feedback (may include satisfaction surveys) from clients/IFAs/Company team.

Closing date:  2026-05-09

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Purpose of the Role:

• To deliver exceptional customer service across all communication channels, support stores and online customers, resolve queries efficiently, and contribute to a positive brand experience that drives customer loyalty and sales growth.

Key Responsibilities Include but Are Not Limited To 

• Managing customer queries via phone, email, social media, and in-store support
  Resolving complaints professionally and escalating when necessary
• Processing orders, returns, and exchanges accurately
• Liaising with stores, warehouse, and logistics teams to ensure smooth service delivery
• Providing product information and assisting customers with recommendations
• Monitoring and responding to social media and online reviews
• Tracking customer interactions and maintaining accurate records
• Supporting promotions, launches, and customer campaigns
• Assisting with ecommerce queries and online order support
• Identifying opportunities to improve the overall customer experience
• General administrative duties and ad hoc support

Criteria

• Minimum 2 years’ experience in a customer service role
• Proficient in MS Office and digital communication platforms
• Experience in retail or ecommerce environment advantageous
• Strong communication and interpersonal skills
• Ability to remain calm and solution-focused under pressure
• High attention to detail and strong organisational skills
• Reliable, proactive, and customer-centric mindset
• Interest in cooking and baking advantageous
• Driver’s licence and own transport advantageous
• Proficient in English and Afrikaans (read, speak and write)

Closing date:  2026-05-08