Nedbank Group Limited is a bank holding company that operates as one of the four largest banking groups in South Africa. The company's shares have been listed on the JSE Limited since 1969. The group offers a wide range of wholesale and retail banking services through four main business clusters, namely Nedbank Corporate and Investment Banking, Nedbank Retai...
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Job Purpose
- To manage the deliverables and development of software and/or maintenance team(s) to deliver on day to day tasks to address client requirements in line with Nedbank Business and Information Technology strategy.
Job Responsibilities
- Meet financial targets driving cost savings in daily operations of team and monitoring operational team costs. Drive delivery on agreed quality standards and turnaround times by monitoring deliverables
- Ensure projects are delivered cost effectively monitoring the actuals versus budget and raising deviations
- Drive productivity improvement in meaningful business MIS through monitoring and ensuring work tasks monitoring mechanism and measures are in place and tracked
- Ensure client needs are met driving the delivery of agreed Service level agreement, Operation level agreement or delivery agreements with clients and obtaining stakeholder approval on any changes. Build and maintain client relationship providing professional advise aligned to the business requirements of clients and conducting effective e change management
- Establish trusting relationships with clients through providing business relevant advise and consulting, engage with vendors driving optimal vendor delivery
- Ensure deviations are managed timeously and delivery meets customer expectations though management of personal projects
- Keep stakeholders informed ensuring that they are aware of impact and risk analysis results
- Operationalise agreed professional frameworks, methods, technologies, models within agreed parameters
- Consult and advise on decisions and solutions related to profession recommending solutions that are to be supported by viable return on investment and within mandate
- Ensure alignment to compliance requirement driving and monitoring compliance targets and implement mitigation plans, make quality decisions by through the monitor and identification of operational risks and raise corrective action
- Ensure team efficiency driving productivity and efficiency in delivery for self and team, ensure team projects are delivered on time monitoring and reporting on the team projects delivery
- Enable project governance and compliance monitoring progress and deviations and presenting information at relevant forums
- Accurately translate business requirements into project schedules and alignment to requirements as per the project
- Satisfactory post implementation review by conducting regular project contact sessions, mitigate project risks by identifying and raising risks to at appropriate forums
- Provide advise on the technical readiness, risk and impact of proposed implementation to production and participate in implementation forums
- Ensure smooth change management completing the required change management document's timeously and change migration through all relevant environments before implementation into production
- Create technical specifications across projects through Interpretation of the business requirements, and provide advice on the technical design relevant to their product area
- Provide advise through the review of technical design of team members within their product area and across impacted areas
- Ensure work are delivered and coordinate coding work tasks according to technical specifications, supervise and Monitor task delivery against project requirements and plan and escalate non delivery
- Ensure fault free production implementation of end to end testing through to sign off though the review and sign off all test packs plans and all testing related artefacts and integrated test plans
- Provide 1st and 2nd level problem solving into production support
- Manage performance of staff by implementing performance agreements, ensuring a clear vision, agreeing on goals and objectives, providing regular feedback on performance, recognising and rewarding achievement and take appropriate corrective action where required
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
Preferred Qualification
- Foundation Management Programme , Advanced Diplomas/National 1st Degrees
Essential Certifications
- Proficient Certification in relevant technologies
Minimum Experience Level
- 4 years in related functional teams and 1-2 years in supervisory/informal leadership roles (Mentoring) 5-6 years IT related experience
Technical / Professional Knowledge
- Budgeting
- Business administration and management
- Change management
- Client service management
- Diversity management
- Employee training/development
- Governance, Risk and Controls
- Operations planning
- Principles of project management
- Relevant regulatory knowledge
- Service level agreements
- Staff resource planning
- Strategic planning
- Business writing skills
- Management information and reporting principles, tools and mechanisms
- General Communication Skills
- Estimations
- Organisational structure
- People practices
- Asset health management discipline
Behavioural Competencies
- Earning Trust
- Coaching
- Customer Focus
- Guiding Team Success
- Driving for Results
- Planning and Organizing
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Job Purpose
- To enable change by defining the needs and the rationale for change, to understand the current state, to define the future state, and to determine the activities required to move from the current to the future state by applying the principles of business analysis, according to the requirements classification schema, from a diverse array of multi-functional perspectives with an agile mindset.
- Address complex challenges or opportunities, finds a way to deliver business value for any change challenge, guides others to help them deliver better business outcomes, is sought after for expertise and guidance in addressing business challenges, and provides insight to situations that fall within (or outside of) the sphere of influence.
- Pair with Product Designers (CX/UX), Business Architects, Testers (QA), Business data Managers (BDM) and key roles in the requirements value chain. Apply the principles of Product Ownership Analysis and the strategy-to-execution framework.
- Lead other BAs in delivery Enterprisewide solutions where this is a project requirement an/or act as the business subject matter expert.
Job Responsibilities
- Conduct and lead others on iterative and adaptive planning and monitoring tasks to estimate, organize and coordinate the BA efforts on large/complex enterprise initiatives
- Conduct and lead others on elicitation and collaboration tasks to obtain information from stakeholders and confirm the results
- Conduct and lead others on requirements analysis and design definition to structure, organize, specify and model requirements and designs, validate and verify information, identify solution options that meet business needs, and estimate the potential value that could be realized for each solution option
- Conduct and lead others on Requirements Life Cycle Management tasks to manage and maintain requirements and design information from inception to retirement
- Conduct and lead others on strategy analysis to define the future and transition states needed to address the business need
- Conduct and lead others on Solution Evaluation to assess the performance of and value delivered by a solution, and eliminate barriers/constraints that prevent the full realization of the value
- Execute and lead others on according to IIBA best practices, agile product delivery and lean principles based on Nedbank's delivery approach as per the BA methods
- Discover and deliver requirements based on changes across all seven product dimensions and requirements categories
- Understand/co-create the operational value streams, enterprise strategic themes, product roadmap, vision, KPIs and metrics
- Understand all elements of the portfolio, solution, program and team backlog
- Explore and articulate the opportunity/problem to be solved and identify stakeholder wants and needs to realise this and participate to define the proposed solution
- Use visual diagrams and collaborative games to model scope, interfaces, story context, data flows, processes, and Enterprisewide dependencies
- Document Epics/features/themes to analyse user stories - identify gaps, missing stories, acceptance criteria, scenario development and all requirement categories
- Own decomposition of portfolio epics, features, elicitation, analysis, story writing and acceptance criteria writing throughout the requirements value chain and ensure reuse of requirements
- Collaborate/co-create process and capability alignment by pairing with the PE and Architect
- Drive resolutions for impediments and spikes and enabler epics/stories, and synthesise the data to articulate requirements
- Drive collaboration with development/QA to identify test cases/scenarios, conduct UAT and train the trainer/user, support change management and the product manager with commercialisation
- Lead all aspects of Backlog Refinement and increment planning and champion DevOps & Built-in quality principles and limit WIP
- Analyse/document data requirements and model data flows/ ERDs through all 7 product dimensions on a portfolio level by pairing with BDMs
- Foster stakeholder relationships and engagement for backlog discovery and delivery, dependencies and enterprise delivery up to executive level
- Conduct system demos and contribute to I&A, implement suggestions and drive continuous improvement
- Actively participate and lead portfolio/squad ceremonies by pairing with SMs, ACs, POs, Epic/BITE Owners
- Champion minimum viable thinking by defining, prioritising, estimating and planning small increments to achieve increment plans
- Drive early remediation by reducing waste, rework, identify risks, issues and dependencies within scope and across projects
Essential Qualifications - NQF Level
Preferred Certifications
- Certificate in BA endorsed by IIBA , SAFe and Agile Certification
Minimum Experience Level
- 7 - 10 years
- Managerial : 1 - 2 years
- BA experience, manage multiple IT Projects and exposure to complex enterprise wide programmes, business and industry exposure and Lead BA role
Technical / Professional Knowledge
- Research methodology
- Data and Business analysis
- Strategy planning and execution
- BA Body Of Knowledge
- Agile Concepts
- Process Engineering Skills
- Business Analysis Descipline , Techniques and Practices
- Global business analysis Trend
- Information Technology concepts
Behavioural Competencies
- Decision Making
- Technical/Professional Knowledge and Skills
- Driving Innovation
- Digital Acumen
- Coaching
- Building Networks
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Job Purpose
- To translate business, other stakeholder requirements and user stories into system requirement and act as a link between business analyst, other requirements stakeholders and the software team
- To translate overarching end to end design into detailed designs and provide technical leadership to the software developers and other designers
Job Responsibilities
- Technical experience as a Developer
- DevOps experience
- Intricate knowledge of the technical architecture of Front Arena
- Experience with Front Arena integration development
- Experience with integration of telemetry data into ELK/Dynatrace or similar monitoring tools
- Design and develop project solutions
- Grow the teams’ skills and knowledge
- Assist developers with how to solve technical solution
- Provide guidance to stakeholders in terms of expertise and experience
- Guide and practice code design, analysis and integration to ensure effective application of technology
- Conduct Technology Reviews of code and design quality assurance
- Drive assets health in the relevant technologies or domains
- Define and review Patterns / practices/standards in application of technology or domain
- Guide Code Branching and Merging
- Play an advisory role to Engineering leads and other stakeholders (Engineering lead and Div execs)
- Collaboration with domain architects and technical consultants ito technology and /or domain roadmaps
- Work within governance and compliance frameworks of the organisation in terms of Technology and domain application
- Provide detailed Technical roadmaps in context of the organisation architecture and interdependent technologies
- Plan and drive implementation of the agreed technical roadmaps
- Conduct research and development experimentation to test thinking regarding technology or domain applicability
- Participate in special interest groups and confrerences relating to these assets
- Ensure an understanding of technology or domain requirements, performance integrations and optimisation as positioned in organisation
- Assist with and apply troubleshooting to resolve issues
- Evaluate and influence technology decisions
- Mitigate risk by evaluating risks and impacts on technology or domain
- Update the asset knowledge base
- Conduct internal knowlege sharing sessions
- Provide coaching, mentoring and upskilling of others within area of expertise
- Support the achievement of the business strategy, objectives and values
- Stay abreast of developments in field of expertise
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities
- Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.)
- Participate and support corporate responsibility initiatives for the achievement of business strategy
- Seek opportunities to improve business processes, models and systems though agile thinking
- Conduct self development both by mentoring others and being mentored
- Participate in the talent management practise of the Engineering stream
Essential Qualifications - NQF Level
- Professional Qualifications/Honour’s Degree
Preferred Qualification
- Diploma / Certificate relevant
Preferred Certifications
- Certificate in relevant solution design methodologies where available
Minimum Experience Level
- Min 5 years IT experience
Technical / Professional Knowledge
- Information Technology (IT) Architecture
- IT Infrastructure Architecture
- IT / Banking knowledge
- Systems design
- Requirements analysis
Behavioural Competencies
- Decision Making
- Managing Work
- Quality Orientation
- Building Partnerships
- Technical/Professional Knowledge and Skills
- Emotional Intelligence Essentials
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Job Purpose
- To assist with conceptualising; identifying; developing and executing profitable private equity transactions; in line with Nedbank CIB's business strategy.
Job Responsibilities
- Build sound client relationships (existing and new clients) by clear communication; regular meetings and setting clear objectives and timelines.
- Formulate and pitch ideas/solutions for clients that drives new business origination that enables clients to meet their objectives.
- Achieve financial results set by management by assisting principals in securing mandates which contribute to improved client service.
- Assist in the structuring of deals and advising of clients on funding options by originating; arranging; implementing and refinancing of private equity transactions for clients cost effectively; on time and within risk parameters.
- Assist in the structuring; origination; implementation; and managing of deals; taking corrective action when required; by assisting in compiling and pitching presentations to prospective clients; compiling investment papers for presentation to Investment Committee for new and existing deals and assisting Transaction Management; Finance and other stakeholders on the implementation of deals.
- Cross-sell other products offered by Nedbank by keeping abreast of Nedbank's offerings in terms of quality; cost; business expectations and compliance.
- Support effective execution of transactions; complying with risk standards; monitoring and taking corrective action when required by modelling; researching; analysing investment proposals and executing legal agreements.
- Improve deal origination by providing multidisciplinary solutions; identifying and resolving work problems and delivering the required output to clients; and refining and enhancing coverage.
- Ensure deals are implemented appropriately; and adhere to policies; procedures and regulatory requirements by developing; maintaining; and running financial models.
- Build and maintain sound professional relationships by understanding client needs and consistently meeting their needs.
- Develop collaborative client and internal relationships by providing high quality advice; execution; and delivery on new and existing transactions meeting business needs.
- Meet and exceed client needs constantly by maintaining open channels of communication with internal stakeholders and ensuring smooth workflow.
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
- Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g. Green Strategy).
- Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
- Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
- Identify training courses and career progression for self through input and feedback from management.
- Ensure all personal development plan activities are completed within specified timeframe.
- Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
- Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations
Essential Qualification
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- Honours/ CFA/ CA(SA)/ LLB/ MBA
Minimum Experience Level
- 3 years experience in a relevant industry or investment banking
Technical / Professional Knowledge
- Business Acumen
- Business principles
- Business writing
- Data analysis
- Governance, Risk and Controls
- Principles of financial management
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Research methodology
- Relevant product knowledge
Behavioural Competencies
- Applied Learning
- Communication
- Collaborating
- Building partnerships
- Managing Work
- Technical/Professional Knowledge and Skills
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What You’ll Do
Build Next‑Generation Analytic Engines
- Develop advanced statistical models, algorithms, and ML solutions
- Convert prototypes into scalable, production‑ready models
Turn Complex Data Into Action
- Conduct deep statistical analysis to uncover insights
- Identify trends, measure performance, and deliver intelligence to stakeholders
- Transform raw data into meaningful business solutions
Shape the Future of AI in Financial Services
- Gain expertise in financial domain concepts and regulations
- Work closely with banking specialists to design ML solutions for financial environments
- Contribute to Nedbank’s AI/ML strategy and roadmap
Engineer Smart, Scalable ML Systems
- Support end‑to‑end ML design including adaptability, retraining, and monitoring
- Assess ML performance aligned with IT and business strategy
- Collaborate across teams on solution engineering
Build Your Craft
- Apply strong fundamentals in data structures, algorithms, and computational complexity
- Use Python, R, and big data frameworks like Hadoop and Spark
- Stay ahead of emerging tech through continuous learning
- Communicate insights clearly to technical and non‑technical audiences
People Specification
Qualifications
- Matric and relevant STEM degree
- Preferred: Engineering, Computer Science, Econometrics, Mathematical Statistics, Actuarial Science
- Master’s or PhD advantageous
Experience
- 3–7 years in data science or statistical modelling
- Hands-on ML, statistics, optimisation
- Proficient in Python, R, Matlab
- Experience with Hadoop, Hive, Spark, MapReduce
- Strong collaboration skills and adaptability
Technical Expertise
- Data mining, statistical analysis
- Supervised & unsupervised learning
- NLP, deep learning
- Feature engineering, hyperparameter tuning
- Data modelling, pipelines, integration
- Cloud fundamentals
- Model deployment & monitoring
- Visualisation & presentation
- AI ethics & fairness
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Job Purpose
- To educate clients on the convenience, security and functionality of digital and self-service solutions; processing cash transactions and cash fulfillment (i.e.balancing and replenishment) and performing first line device maintenance in order to meet business goals and exceed the client expectations.
Job Responsibilities
Client Engagement:
- Address any concerns relating to the queue flow or digital devices.
- Assist client to download online applications and resolve any log in issues.
- Assist the client to buy value-added services (e.g. pre-paid data and airtime) online or through a self-service device.
- Assist the client to obtain statements, cards and other relevant documentation from self-service zones.
- Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
- Discover client's service and digital needs through connecting, understanding and delivering financial solutions with care.
- Educate clients and potential clients on how to subscribe and service their account.
- Educate clients on self-service, digital functionality and features.
- Facilitate a conversation with the client to assist them to complete their service needs online.
- Identify quality sales leads and enable cross-selling (without advising) through client engagement, fulfilling, making suggestions, referring to the relevant department for action and by capturing it on the client management system.
- Meet, greet, establish and clarify client needs and verify documentation and direct clients.
- Nurture strong, long-standing client relationships.
- Own the client request end to end and route for alternative intervention if not equipped to service the client.
- Provide knowledgeable client service that fosters mutual trust and confidence.
Business Operations:
- Accept and service cash transactions over the counter.
- Action control check list applicable to teller, enquiries and foreign functions daily.
- Balance and secure branch stock holding (e.g. cards).
- Control the queuing process and prioritise clients with special needs.
- Destroy old stock (e.g. cards) identified by reports.
- Enable the further processing of inter-bank transfers by preparing all transactional documents and originals (WASTE) in the required format by the required deadline for hand over to couriers.
- Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
- Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies within the store.
- Load cash, balance and provide first line device maintenance and replenishment of consumables of all store devices.
- Minimize losses and ensure corrective action is taken by declaring any discrepancies in cash holdings.
- Process client deposits, withdrawal, change for change and transfer requests by following relevant procedure and policies.
- Process client forex requests by following the relevant procedures and policies (e.g. FBN, bills and transfers).
Risk and Compliance:
- Mitigate risk by controlling counter and drop safe limits according to policy.
- Prevent fraud and losses by adhering to mandates, as well as client and transaction authentication procedures and policies.
Nedbank Goals:
- Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
- Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
- Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
- Improve digital enticement and migration volumes to self-service devices and online channels.
Essential Qualifications - NQF Level
Preferred Qualification
- Must have completed a Higher Certificate in Banking Services - NQF5
Minimum Experience Level
-
1 - 2 years Retail/Banking Client Service, Cash, Technology Savvy, 1st Line Problem Resolution experience. Where applicable, Foreign experience.
Technical / Professional Knowledge
- Customer service principles
- Product Knowledge
- Problem solving skills
- Relationship management
- Nedbank security policies and procedures
- Governance, Risk and Controls
- Forex product
Behavioural Competencies
- Building Customer Loyalty
- Earning Trust
- Collaborating
- Managing Work
- Adaptability
- Stress Tolerance
- Continuous Learning
Closing Date -11 March 2026
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Job Purpose
- To deliver outstanding client services; manage service capacity; deploy and move staff to meet servicing demand and to manage the Branch's administrative and services portfolio.
Job Responsibilities
- Nedbank Goals:
- Our goal is to be the best in client experience for our clients and make a real lasting difference for our clients.
- Identify and support service opportunities and collaborate with service teams across Branch types to inspire team to define and implement action plans to grow profit and market share through service interventions.
- Manage controllable expenses (i.e. overtime, stationery, telephone, traveling) within the agreed financial parameters.
Client Engagement:
- Identify client's service needs and opportunities.
- Ensure service teams are prepared for client engagements and to improve client experience.
- Study client feedback reports from service teams and address/ action plan root causes with teams to achieve service excellence goals.
- Drive client experience aligned to the Nedbank brand pillars and Service excellence promise to Caringly connect and deliver value for our clients.
- Ensuring that the Branch meet the defined service standards and corporate image requirements.
- Educate clients to shift towards servicing through digital channels to provide them with convenient alternatives.
- Ensure compliment and complaint management.
- Explore client acquisition opportunities and drive quality leads or assist clients to open accounts via the Nedbank Money App where no advice is required.
- Walk the floor regularly during the day, greet clients and ensure that they are being serviced in line with Nedbank service principles and are visible and available to clients at all times.
- Manage capacity of service staff against client demand, real time.
- Monitor staff client ratings and implement corrective coaching where needed or celebrate great service behaviour.
Risk and Ops:
- Manage operational activities as per the Branch Risk Observation Training Analysis (BROTA), Control Check list, branch cash holdings, Document Management Portal and compliance training.
- Manage cash related activities to reduce the operational and reputational risk.
- Monitor Risk and Compliance reports and act on key risk and non-compliance matters.
- Embrace workforce and queue management to ensure optimal store efficiency.
- Manage the security aspects of day to day risks.
- Ensure adherence to process mandates limits.
- Ensure all equipment is maintained and conduct checks to ensure all self service devices are operational.
Lead:
- Participate in the preparation of business performance reports to engage management on a regular basis.
- Translate business goals into team and personal goals based on team roles and responsibilities.
- Ensure team is trained and compliant and have the necessary tools to deliver on their goals.
- Inspire the use of learning tools and identify development and growth opportunities for individuals and teams.
- Engage team on performance through regular performance discussions on personal and business goals and use creative means, brainstorm opportunities for continuous improvement to be more efficient in delivery and be more effective in meeting client needs.
- Be an example to team and others by bringing the Nedbank values and behaviours to life through own behaviour, practice and self-growth.
- Lead through coaching, mentoring, facilitating and inspiring teams and stakeholders.
- Ensure and lead consequence management, discipline and effective employee relations.
- Manage staff onboarding process for staff to become proficient, confident and knowledgeable.
- Ensure and lead consequence management, discipline and effective employee relations.
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
Preferred Qualification
Minimum Experience Level
- 3 - 6 years Banking, Risk & Regulatory exposure
- 3-6 years' experience in a client facing retail sales environment.
- 2-3 years people management experience in financial risk and process management
Technical / Professional Knowledge
- Coaching principles
- Nedbank policies and procedures
- operational procedures
- Change management
- Governance, risk and controls
- Problem solving skills
Behavioural Competencies
- Building Customer Relationships
- Decision Making
- Planning and Organizing
- Execution
- Customer Focus
- Coaching
- Delegation and Empowerment
Closing Date - 09 March 2026
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Job Purpose
- To support the delivery of independent, risk-based assurance across banking processes, technology, and regulatory compliance in accordance with IIA Standards and regulatory expectations (SARB/FSCA/FIC/POPIA/King IV).
- When joining the Nedbank Group Internal Audit Graduate Programme, you will not only become part of a leading initiative that empowers you to design your own career journey through tailored experience aligned with your ambitions – you will also experience what it means to be a Next Gen Impact Maker in a complex banking environment.
Job Responsibilities
- Assist with risk-based scoping, control design assessment, and test of controls.
- Assist to coordinate and manage audit by monitoring timelines; milestones and deliverables to ensure appropriate contingencies are implemented so that audit can be performed as per agreed scope.
- Execute walkthroughs, sampling, and data analytics; maintain high-quality workpapers.
- Perform walkthroughs and design/operating effectiveness testing for key controls (manual, automated, IT application controls, ITGC).
- Execute sample testing, data validation, and exception analysis; document workpapers to internal audit quality standards.
- Identify control deficiencies, articulate findings, and agree remediation with management.
- Support continuous auditing/monitoring and contribute to analytics scripts/dashboards.
- Engage professionally with stakeholders and maintain strict confidentiality and ethics.
- Draft clear, evidence-based findings with root cause analysis and practical remediation suggestions
- Work in accordance with the IIA Standards and bank audit methodology.
- Contribute to a culture conducive to the achievement of transformation goals by participating in GIA and Nedbank culture building initiatives.
- Proactively drive and manage your own Learning and Development in line with prescribed IIA requirements.
Essential Qualification
- Credit Graduate - Bachelor of Commerce: Internal Auditing/Accounting Sciences/ Finance
- Environmental and Social Governance Graduate – Bachelor of Commerce: Internal Auditing/Accounting Sciences/Finance
- Business and Commercial Banking Graduate - Bachelor of Commerce: Internal Auditing/Accounting Sciences
- Markets Graduate – Bachelor of Commerce: Internal Auditing/Accounting Sciences/Finance or a BSC in financial engineering/Financial mathematics
- Cyber Graduate - BSC/BCom in Information Technology or bachelor’s degree in cyber security and/or CompTIA Security+ (or equivalent foundational cyber security certification)
Exposure Requirements
- Credit Graduate - Prior Banking Exposure
- Environmental and Social Governance Graduate – Prior Banking Exposure
- Business and Commercial Banking Graduate - Prior audit exposure in the financial services sector or audit firms
- Markets Graduate – Prior exposure in a trading environment/Corporate & Investment Banking (CIB) /Markets
- Cyber Graduate - Prior exposure as a service desk technician or exposure to networking fundamentals
Preferred Qualifications
All graduates:
- Honours - Internal Auditing
Minimum Experience Level
- 1-2 years
- Technical / Professional Knowledge
- Ethics and Fraud
- Governance, Risk and Controls
- Relevant banking regulatory knowledge
- Auditing
- Microsoft Office Product Suite
- Cyber security graduate:
- Cyber Security Fundamentals (Required)
- IT & Infrastructure Concepts
Behavioural Competencies
- Adaptability
- Business Acumen
- Innovation
- Decision Making
- Customer Focus
- Collaborating
- Continuous Learning
- Initiating Action
Closing Date: 13 March 2026
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Job Purpose
- To acquire primary clients within the identified segment in order to generate gross operating income so that the bank can achieve its revenue, profitability and market share objectives.
Job Responsibilities
- Acquire new primary accounts by sourcing appropriate leads, drawing up contact plan and consistetnly following through on the lan/programme.
- Generate gross operating income by providing competitive rates to clients within Nedbank standards, pricing using Nedbank systems to ensure required returns and according to risks when applying for a lending facility.
- Maximise profitability of client by matching as many products as meets his/her needs.
- Ensure that client is fully banked by cross selling and servicing to meet all identified client needs.
- Retain client by ensuring that all his banking needs are met by Nedbank.
- Source appropriate leads by building relationships, using networks, collabrating with other divisions, obtaining referrals and conducting appropriate marketing activities to target potential customers.
- Conduct needs analysis with client and match products and services to their needs by following Nedbank processes and complying with FAIS reqruiements.
- Provide accurate advice to meet client needs by maintaining knowledge, upskilling, reading widely, attending courses and being knowledgeable
- Meet client needs by providing feedback on progress, responding to requests with appropriate information/advice at all reasonable times, within turnaround times, and by managing expectations.
- Ensure that clients can use products and services by providing/organising training and demonstrations to clients.
- Build relationships with internal stakeholders and suppliers by meeting all standards and service level agreements.
- Collaborate with other departments by informing them of your role, sharing knowledge and making recommendations, referring leads and working with team to secure new accounts.
- Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
- Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
- Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.
- Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
- Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
- Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.
Essential Qualifications - NQF Level
Preferred Qualification
- Degree or Diploma (NQF level 5 or 6) in a financial or marketing field, FAIS Regulatory Examination 1 qualifications.
Minimum Experience Level
- Must have 2 years in a sales position responsible for and successful in acquiring new accounts and/or cross selling into existing accounts, in a financial services environment
Technical / Professional Knowledge
- Administrative procedures and systems
- Banking procedures
- Business principles
- Data analysis
- Governance, Risk and Controls
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Business writing skills
- Product Knowledge
- Networking
- Credit management principles and requriements
- Professionalism in behaviour and personal presentation
Behavioural Competencies
- Adaptability
- Applied Learning
- Driving for results
- High-Impact Communication
- Managing Work
- Sales Disposition
- Sales Negotiation
Closing Date-11 March 2026
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Job Purpose
- To envision, lead and develop fit for purpose, integrated end- to end technical solutions across multiple technologies for the organisation, through inspirational technical leadership and visionary long-term thinking. Provide leadership across multiple initiatives guiding engineering lead practitioners to achieve product / programme alignment.
Job Responsibilities
- Analyse problems and formulate solution based on organisations boundaries, architectures and constraints: Needs to be achievable and operational, must push boundaries when required and continuously push for improvements.
- Take proposed solutions through relevant governance forums and obtain acceptance for solutions from relevant specialists (domain or technology).
- Collaborate and communicate and obtain buy-in from key stakeholders.
- Decomposition of the solution and assisting with the scheduling/sequencing work and identification of resourcing needs.
- Flesh out designs and contribute to functional and non-functional requirements.
- Assist software designers with lower level designs.
- Troubleshoot issues relating to technical delivery.
- Design with a holistic, robust and sustainable mindset.
- Apply a product management mindset (long term thinking).
- Mentor and coach software engineering practitioners.
- Keep abreast of the technical landscape on how it fits together.
- Understand constraints and risk and make the necessary trade-offs.
- Influence and negotiate with key stakeholders.
- Craft the end to end solution taking into consideration: people, technology, systems and data.
- Future proof end to end solutions as far as possible within the organisation constraints.
- Continuously build and enhance the technical assets that are touched by the solution to ensure long term sustainability.
- Grow the engineering lead practice through contributing to the engineering lead chapter.
- Drive organisational alignment across areas of accountability
- Provide coaching, mentoring and upskilling of others within area of expertise
- Support the achievement of the business strategy, objectives and values
- Stay abreast of developments in field of expertise
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities
- Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
- Participate and support corporate responsibility initiatives for the achievement of business strategy
- Seek opportunities to improve business processes, models and systems though agile thinking
Preferred Qualification
- BSc (Computer Science), BCom (Information Systems). Professional Qualification Level 6
Preferred Certifications
- Togaf Certification, ITIL (Information Technology Infrastructure Library) or equivalent
Minimum Experience Level
- 5 years experience in analysing requirements, documenting designs and leading design sessions with team members such as architecture, development, testing etc.
- Experience with orchestration and middleware, cloud (Azure), payments systems (Postilion, CAMS, PowerCard etc.), data integration, databases, ETL, security and service exposure and consumption by other technology platforms, systems and channels is crucial.
Technical / Professional Knowledge
- IT Architecture
- IT Concepts
- Systems Analysis and design
Behavioural Competencies
- Technical/Professional Knowledge and Skills
- Decision Making
- Collaborating
- Innovation
- Influencing
- Managing Work
- Continuous Learning
- Coaching
go to method of application »
Job Purpose
- To realise the detailed design through programming and configuration and provide guidance and mentoring to other software developer.
Job Responsibilities
- Produce working quality software that meets the design
- Develop critical and complex technical components in area of accountability
- Deliver system component designs that are robust and fault tolerant for large complex systems
- Ensure system component designs are supportable , maintainable and re-usable
- Deliver software that is observable and scalable
- Conduct estimate of work effort
- Trouble shoot and problem solve of software issues and provide guidance to other team members
- Produce documentation as per organisational standards
- Continuous improvement of software
- Provide Maintenance and support of software in environments of accountability
- Develop unit and system test cases and conduct unit and system testing
- Create deployment artefacts and stores in source control library
- Manage the deployment package and the execution thereof
- Optimise the tool change in collaboration with the Biz/ Dev / Ops Engineer
- Update and control the asset knowledge base
- Ensure integration of own work with other individuals and in team
- Collaborate with designers, product owners and engineering leads to refine the solution
- Contribute into the decomposition of the system solution into component parts for development
- Support the achievement of the business strategy, objectives and values
- Stay abreast of developments in field of expertise
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities
- Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
- Participate and support corporate responsibility initiatives for the achievement of business strategy
- Seek opportunities to improve business processes, models and systems though agile thinking.
- Provide mentoring for multiple software developers
Job Responsibilities Continue
- Maintain the existing Avo front-end estate.
- Build new web products and feature sets for the Avo e‑commerce platform.
- Collaborate cross-functionally with Design, Business, and other Tech teams.
- Uphold engineering quality and contribute thought leadership/fresh ideas.
Essential Qualifications - NQF Level
Minimum Experience Level
- 3+ years hands-on front-end Dev (Angular-heavy)
- Angular (primary) – production experience building and maintaining web applications.
- Modern JavaScript/TypeScript proficiency.
- Web fundamentals: HTML5, CSS3/SCSS, responsive design.
- Git and standard branching practices.
- Professional communication and stakeholder engagement.
- Collaborative working style; adds positively to team culture.
Strong Nice‑to‑Have
- React – some experience (used on smaller Avo websites)
- State management
- Testing
- API integration
- CI/CD awareness
- Performance & accessibility
- E‑commerce experience (nice-to-have only; industry background not required).
go to method of application »
Job Purpose
- Educate clients on the functionality of self-service digital solutions, whilst solving for their sales and service needs, in order to meet business goals and growing market share.
Job Responsibilities
Client Engagement:
- Respond to client needs by offering the right service and solution.
- Build client trust by applying your expertise and experience to do good for your client.
- Educate clients and potential clients on how to subscribe and service their account.
- Treat clients with respect, build trust, show care and humility in all client interactions.
- Help clients achieve their goals and grow financially.
- Own the client request end to end and route for alternative intervention if not equipped to service the client.
- Entrench clients and deliver value through cross selling.
- Facilitate the sales process by informing clients of the product features and benefits.
- Document client needs analysis and provide corresponding product solutions.
- Obtain referrals from existing clients as well as leads from other business units.
- Build, maintain and retain client relationships by keeping clients informed of progress or action taken regarding their applications, queries, and requests.
- Educate clients on the use of, secure, alternative, cost effective, time saving and convenient self-service channels.
- Collaborate with internal stakeholders to provide complete financial solutions for clients.
- Ensure great client experiences by making the client feel welcome, listened to, and owning and solving their financial problems.
- Ensure clients are onboarded in line with Nedbank's product strategy, policy, and procedure.
- Act with a client first mindset in all client engagements.
Nedbank Goals:
- Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures, and policies.
- Develop, retain, and grow the business by delivering against individual and team goals that support a positive client experience.
- Increase market share of primary clients by entrenching clients through Core+ needs discussions, salary and debit order switching as well as enrolling clients on the various digital platforms.
- Identify and resolve work obstacles and problems through participating in team meetings, sharing information and reviewing performance against targets and standards.
- Ensure all sales activities are completed to plan, progress reviewed, and corrective action taken.
- Support the achievement of the sales and service strategy objectives and values.
- Enable Nedbank's strategy of being financial experts who do good.
- Covert leads into sustainable business for Nedbank in a responsible manner.
Risk and Compliance:
- Mitigate risks and meet legislative requirements (e.g. FICA, FAIS and Letter of Authority) by being accredited and updating and maintaining client information.
- Report suspicious transactions to the relevant department.
- Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, communications, and training material.
- Manage risk by meeting technical, company standards, practices, and resource management (e.g. ultra-violet lights to identify false identity documents).
- Be a responsible employee by being compliant to Nedbank policies, controls, regulations, and banking legislation.
Preferred Qualification
- FAIS Approved Qualification
Essential Qualifications - NQF Level
Minimum Experience Level
- 1 - 2 years Retail/Banking Client Service, Sales, Relationship experience
Technical / Professional Knowledge
- Product sales skills
- Sales Strategies
- Product Knowledge
- Customer service principles
- Nedbank policies and procedures
- Customer relationship management
Behavioural Competencies
- Building Customer Loyalty
- Building Trusting Relationships
- Sales Persuasion
- Technology Savvy
- Planning and Organizing
- Adaptability
- Applied Learning
go to method of application »
Job Purpose
- To assist in executing and implementing complex transactions with targeted clients of the bank related to lending and other structured transactions (non-vanilla lending), with a focus on energy projects requiring technical understanding of electrical systems and renewable energy solutions.
Job Responsibilities
- Assist with the origination, structuring and execution of project finance transactions in the energy sector, with a focus on short-term and long-term debt solutions.
- Assist with the origination, structuring and execution of equity finance solutions.
- Being a sector expert by keeping up with market trends, which may involve attending webinars and conferences as required.
- Support effective execution of transactions by applying your skills; technical knowledge, modelling, negotiating, researching and analysing investment proposals.
- Provide specialist technical expertise and act as a centre of excellence for the Power and Renewables Finance Team.
- Provide strategic insight on the development of renewable energy technologies and energy policy (IRP, TDP, Eskom Cost Recovery Mechanisms, Budget Quote processes etc.).
- Take the lead on the Technical Due Diligence workstream and risk mitigation strategies, working closely with internal teams and Lenders’ advisors to negotiate Project Documents (PPA, EPC, O&M, MSA etc.).
- Take ownership of and actively maintain relationships with LTAs, OEMs and key Industry Bodies (Eskom, IPPO, SAPVIA, SAWEA etc.).
- Assist in identifying new investment opportunities and pitching to clients.
- Assist with the preparation of pricing and credit papers (applications, memos, updates, reviews) and presenting to committees. Ensure completion of high-quality credit papers within specified timelines by planning, scheduling, researching & gathering information, managing own time, reviewing own work and preparing in advance.
- Assist with the review of legal documents to ensure robust contracts and deal documentation and the incorporation of all commercial terms in the legal documents.
- Support the building and maintaining of external stakeholder relationships by networking, attending conferences, maintaining regular contact and ongoing communication, and site visits.
- Meet performance targets by executing transactions in collaboration with internal and external stakeholders.
- Build and maintain internal stakeholder relationships by liaising and collaborating with relevant stakeholders and facilitating the sign-off of relevant transactions.
- Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan.
- Sharing knowledge and industry trends within the team and relevant stakeholders during formal and informal interaction.
- Identify training courses and career progression for self through input and feedback from management.
- Ensure all personal development plan activities are completed within specified timeframe.
Preferred Qualification
- Degree in Electrical/Mechanical/Renewable Energy Engineering or other relevant Engineering qualification
Minimum Experience Level
- 6+ years of proven Project Finance experience, ideally at an Investment Bank, DFI, Advisor, Institutional Investor, IPP or Developer
Technical / Professional Knowledge
- Microsoft Office
- Nedbank culture and values
- Nedbank policies and procedures
- Nedbank vision and strategy
- Principles of financial management
- Principles of project management
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Research methodology
- Decision-making process
Behavioural Competencies
- Building Partnerships
- Collaborating
- Customer Focus
- Initiating Action
- Work Standards
- Managing Work
- Technical/Professional Knowledge and Skills
go to method of application »
Job Purpose
- To enable change by defining the needs and the rationale for change, to understand the current state, to define the future state, and to determine the activities required to move from the current to the future state by applying the principles of business analysis, according to the requirements classification schema, from a diverse array of multi-functional perspectives with an agile mindset.
- Follows rules and guidelines to perform tasks, adheres to prescribed ways to work in order to execute activities related to the competency, and recognizes the key elements of the competency and why they are important. Pair with Product Designers (CX/UX), Business Architects (BARC), Testers (QA), Data Analysts (DA) and key roles in the requirements value chain.
Job Responsibilities
- Conduct iterative and adaptive planning and monitoring tasks to estimate, organize and coordinate the BA efforts on medium size/complexity initiatives.
- Conduct elicitation and collaboration tasks to obtain information from stakeholders and confirm the results.
- Conduct requirements analysis and design definition to structure, organize, specify and model requirements and designs, validate and verify information, identify solution options that meet business needs, and estimate the potential value that could be realized for each solution option.
- Conduct Requirements Life Cycle Management tasks to manage and maintain requirements and design information from inception to retirement.
- Conduct strategy analysis to define the future and transition states needed to address the business need, the work required to define that need and the scope of the solution.
- Conduct Solution Evaluation to assess the performance of and value delivered by a solution, and eliminate barriers/constraints that prevent the full realization of the value.
- Execute according to IIBA best practices, agile product delivery and lean principles based on Nedbank's delivery approach as per the BA methods, frameworks, standards, tools, techniques, competencies and practices.
- Analyse requirements based on changes to users, interfaces, processes, data flows, constraints, environments, and non-functional requirements.
- Understand the product roadmap, vision, KPIs and metrics, and align requirements accordingly.
- Understand the hypothesis, business outcomes and team backlog.
- Explore and articulate the opportunity/problem to be solved and identify stakeholder wants and needs.
- Use visual diagrams to model scope, interfaces, story context, data flows, processes, and dependencies.
- Decompose features and themes to analyse and write user stories by identifying gaps, missing stories and acceptance criteria, scenario development and business, stakeholder, solution and transition requirements to meet PI objectives.
- Own decomposition of features, elicitation, analysis, story writing and acceptance criteria writing to support delivery.
- Collaborate and co-create process and capability alignment by pairing with the Process Engineer and Business Architect.
- Support the team in working on impediments and spikes and enabler stories, and synthesise the data to articulate requirements.
- Work with development/QA to identify test cases/scenarios, conduct user acceptance testing and train the trainer/user.
- Participate in Backlog Refinement, increment planning and DevOps and Built-I quality principles within and across squads where dependencies exist.
- Analyse/document data requirements that drive decision-making and model data flows through all seven product dimensions on a project level by pairing with data analysts to ensure data governance.
- Foster stakeholder relationships and engagement for discovery, elicitation, analysis and documentation, backlog refinement, dependencies and delivery across squads.
- Participate in system demos and contribute to Inspect and Adapt offer suggestions for improvement.
- Actively participate and occasionally lead squad ceremonies by pairing with Scrum Masters and Agile Coaches.
- Work independently to apply minimum viable thinking by defining, prioritising, estimating and planning small increments to achieve increment plans.
- Ensure early remediation by reducing waste, rework, and risk by identifying issues and dependencies .
- Negotiate challenges respectfully by communicating and listening to others, reframe ideas and changes to promote solving problems across squads.
Essential Qualifications - NQF Level
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- IT qualification, Diploma in BA endorsed by IIBA
Preferred Certifications
Minimum Experience Level
- 3 - 6 years
- BA experience, IT project experience, business exposure, industry exposure. Have a basic knowledge of and able to follow instructions for common Business Analysis techniques and practices.
Technical / Professional Knowledge
- Research methodology
- Business writing skills
- BA Body Of Knowledge
- Agile Concepts
- Process Engineering Skills
- Business Analysis Descipline , Techniques and Practices
- Global business analysis Trend
- Microsoft Office Products
- Data Analysis and Interpretation
Behavioural Competencies
- Influencing
- Quality Orientation
- Technical/Professional Knowledge and Skills
- Collaborating
- Continuous Improvement
- Adaptability
go to method of application »
Job Purpose
- To realise the detailed design through programming and configuration and provide guidance and mentoring to other software developers
Job Responsibilities
- Produce working quality software that meets the design
- Develop critical and complex technical components in area of accountability
- Deliver system component designs that are robust and fault tolerant for large complex systems
- Ensure system component designs are supportable , maintainable and re-usable
- Deliver software that is observable and scalable
- Conduct estimate of work effort
- Trouble shoot and problem solve of software issues and provide guidance to other team members
- Produce documentation as per organisational standards
- Continuous improvement of software
- Provide Maintenance and support of software in environments of accountability
- Develop unit and system test cases and conduct unit and system testing
- Create deployment artefacts and stores in source control library
- Manage the deployment package and the execution thereof
- Optimise the tool change in collaboration with the Biz/ Dev / Ops Engineer
- Update and control the asset knowledge base
- Ensure integration of own work with other individuals and in team
- Collaborate with designers, product owners and engineering leads to refine the solution
- Contribute into the decomposition of the system solution into component parts for development
- Support the achievement of the business strategy, objectives and values
- Stay abreast of developments in field of expertise
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities
- Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
- Participate and support corporate responsibility initiatives for the achievement of business strategy
- Seek opportunities to improve business processes, models and systems though agile thinking.
- Provide mentoring for multiple software developers
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
Preferred Qualification
- Diploma / Certificate in multiple languages
Preferred Certifications
- Certificate in relevant language where available
Minimum Experience Level
- Min 3 years programming experience
Technical / Professional Knowledge
- IT Data structures
- Application systems
- Agile Development
- System Development Life cycle(SDLC)
Behavioural Competencies
- Managing Work
- Collaborating
- Quality Orientation
- Applied Learning
- Initiating Action
- Technical/Professional Knowledge and Skills
go to method of application »
Job Purpose
- Educate clients on the functionality of self-service digital solutions, whilst solving for their sales and service needs, in order to meet business goals and growing market share.
Job Responsibilities
Client Engagement:
- Respond to client needs by offering the right service and solution.
- Build client trust by applying your expertise and experience to do good for your client.
- Educate clients and potential clients on how to subscribe and service their account.
- Treat clients with respect, build trust, show care and humility in all client interactions.
- Help clients achieve their goals and grow financially.
- Own the client request end to end and route for alternative intervention if not equipped to service the client.
- Entrench clients and deliver value through cross selling.
- Facilitate the sales process by informing clients of the product features and benefits.
- Document client needs analysis and provide corresponding product solutions.
- Obtain referrals from existing clients as well as leads from other business units.
- Build, maintain and retain client relationships by keeping clients informed of progress or action taken regarding their applications, queries, and requests.
- Educate clients on the use of, secure, alternative, cost effective, time saving and convenient self-service channels.
- Collaborate with internal stakeholders to provide complete financial solutions for clients.
- Ensure great client experiences by making the client feel welcome, listened to, and owning and solving their financial problems.
- Ensure clients are onboarded in line with Nedbank's product strategy, policy, and procedure.
- Act with a client first mindset in all client engagements.
Nedbank Goals:
- Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures, and policies.
- Develop, retain, and grow the business by delivering against individual and team goals that support a positive client experience.
- Increase market share of primary clients by entrenching clients through Core+ needs discussions, salary and debit order switching as well as enrolling clients on the various digital platforms.
- Identify and resolve work obstacles and problems through participating in team meetings, sharing information and reviewing performance against targets and standards.
- Ensure all sales activities are completed to plan, progress reviewed, and corrective action taken.
- Support the achievement of the sales and service strategy objectives and values.
- Enable Nedbank's strategy of being financial experts who do good.
- Covert leads into sustainable business for Nedbank in a responsible manner.
Risk and Compliance:
- Mitigate risks and meet legislative requirements (e.g. FICA, FAIS and Letter of Authority) by being accredited and updating and maintaining client information.
- Report suspicious transactions to the relevant department.
- Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, communications, and training material.
- Manage risk by meeting technical, company standards, practices, and resource management (e.g. ultra-violet lights to identify false identity documents).
- Be a responsible employee by being compliant to Nedbank policies, controls, regulations, and banking legislation.
Minimum Experience Level
- 2 - 3 years Retail/Banking Client Service, Sales, Relationship experience
- 2 - 3 years in a Customer Service / Client facing role
Requirements
- Matric / Grade 12 / National Senior Certificate
- Business Relevant Certificate or Diploma or Institute of Banking would be an advantage
- 120 FAIS Credit / FAIS Approved Qualification
Technical / Professional Knowledge
- Product sales skills
- Sales Strategies
- Product Knowledge
- Customer service principles
- Nedbank policies and procedures
- Customer relationship management
Behavioural Competencies
- Building Customer Loyalty
- Building Trusting Relationships
- Sales Persuasion
- Technology Savvy
- Planning and Organizing
- Adaptability
- Applied Learning
Closing Date - 9 March 2026
go to method of application »
Job Purpose
- To envision, lead and develop fit for purpose, integrated end- to end technical solutions across multiple technologies for the organisation, through inspirational technical leadership and visionary long-term thinking. Provide leadership across multiple initiatives guiding engineering lead practitioners to achieve product / programme alignment.
Job Responsibilities
- Design scalable, secure, and resilient solutions for the Generic Lending Platform using Java 17, Spring Boot, microservices, distributed systems, metadata‑driven architecture, and modern integration patterns.
- Architect, optimize, and support containerized workloads on OpenShift, including CI/CD pipelines, observability, performance tuning, and adoption of container best practices.
- Design and govern REST APIs, SOAP services, Kafka/event-driven components, DB2/PostgreSQL data structures, JSON/XML schemas, and system resilience mechanisms to ensure reliable end-to-end platform behavior.
- Take proposed solutions through relevant governance forums and obtain acceptance for solutions from relevant specialists (domain or technology).
- Collaborate and communicate and obtain buy-in from key stakeholders.
- Decomposition of the solution and assisting with the scheduling/sequencing work and identification of resourcing needs.
- Flesh out designs and contribute to functional and non-functional requirements.
- Assist software designers with lower level designs.
- Troubleshoot issues relating to technical delivery.
- Design with a holistic, robust and sustainable mindset.
- Apply a product management mindset (long term thinking).
- Mentor and coach software engineering practitioners.
- Keep abreast of the technical landscape on how it fits together.
- Understand constraints and risk and make the necessary trade-offs.
- Influence and negotiate with key stakeholders.
- Craft the end to end solution taking into consideration: people, technology, systems and data.
- Future proof end to end solutions as far as possible within the organisation constraints.
- Continuously build and enhance the technical assets that are touched by the solution to ensure long term sustainability.
- Grow the engineering lead practice through contributing to the engineering lead chapter.
- Drive organisational alignment across areas of accountability
- Provide coaching, mentoring and upskilling of others within area of expertise
- Support the achievement of the business strategy, objectives and values
- Stay abreast of developments in field of expertise
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities
- Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
- Participate and support corporate responsibility initiatives for the achievement of business strategy
- Seek opportunities to improve business processes, models and systems though agile thinking
Essential Qualifications - NQF Level
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- BSc (Computer Science), BCom (Information Systems).
- Professional Qualification Level 6 (Look at new degree naming conventions)
Preferred Certifications
- Togaf Certification, ITIL (Information Technology Infrastructure Library) or equivalent
Minimum Experience Level
- Min 8 Years experience in similar roles.
Technical / Professional Knowledge
- IT Architecture
- IT Concepts
- Systems Analysis and design
Behavioural Competencies
- Technical/Professional Knowledge and Skills
- Decision Making
- Collaborating
- Innovation
- Influencing
- Managing Work
- Continuous Learning
- Coaching
Closing date: 13 March 2026
go to method of application »
Job Purpose
- To grow commercial bank revenue through the management and cross sell to existing portfolio; as well as the acquisition of new to bank high revenue commercial customers in order to create and increase revenue and maximize economic profit to achieve the banks strategic objectives and create shareholder value
Job Responsibilities
- Acquire new commercial clients with annual turnover of between R30m - R1b through a process of prospecting and networking to achieve market share growth aspirations.
- Be a trusted advisor to commercial clients in specialised industries (i.e., Agri; Franchise, Fintech, Manufacturing) through continuous professional development; exposure, experience, and personal up-skilling.
- Stay abreast with latest economic trends and developments (i.e., green energy and sustainable agriculture) and applying this knowledge by adding value to client engagements and identifying opportunities to the greater benefit of Nedbank.
- Identify acquisition opportunities through effective ecosystem analysis unlocking the value chain.
- Generate revenue through proactive cross sell strategies by applying specialised Industry and Banking knowledge, managing key internal stakeholder relationships, and executing identified opportunities.
- Perform in depth financial needs analysis to identify cross sell and up sell opportunities in line with business goals.
- Conduct regular portfolio reviews with clients to identify and unlock value add opportunities that contribute to client retention.
- Be proactive in client interaction by adding value through financial solutioning.
- Establish and execute a client engagement plan to ensure all clients are interacted with frequently in line with Nedbank's growth objectives.
- Build trusting relationships through regular interactions with key decision makers within the businesses that forms part of the allocated Business portfolio.
- Earn client trust by being a trusted financial partner and by giving advice and honest constant feedback regarding financial requests.
- Provide a key interface for the client to the bank by having sound knowledge of the bank's products; services and solutions and by coordinating with relevant stakeholders.
- Communicate visitation feedback to internal stakeholders after client interaction to address actionable items and/ or take corrective action where applicable.
- Recommend tailor-made solutions to meet the client's needs by gaining an intimate understanding of the client's business and business environment, and by consulting with relevant stakeholders.
- Manage all business risks and ensure compliance by following regulatory requirements and bank's internal policies and procedures, identifying risks and non-compliances, and taking corrective action.
- Partner with credit manager to manage credit risk of portfolio to minimize potential impairment risk.
- Prepare and present large and complex credit applications consisting of multiple entities and shareholders and by incorporating specialised Industry knowledge and core Banking principles, including the pricing motivation of assets.
- Leverage subject matter expertise to support the digitization of clients in line with the 4th Industrial revolution dynamics.
- Drive client awareness and solution for sustainable development goals in line with the Nedbank purpose.
Job Responsibilities Continue
Essential Qualifications - NQF Level
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- BCom (Financial Management/ Accounting)/ BSc Agri)
Minimum Experience Level
Technical / Professional Knowledge
- Communication Strategies
- Negotiation skills
- Governance, Risk and Controls
- Relevant regulatory knowledge
- Data Analysis and Interpretation
- Relevant software and systems knowledge
Behavioural Competencies
- Account Planning
- Targeting Sales Opportunities
- Driving Successful Customer Engagements
- Sales Negotiation
- Business Acumen
- Building Trusting Relationships
Closing Date: 10 March 2026
go to method of application »
Job Purpose
- To create great client banking experiences in the smaller branch environment through digital enablement, basic selling, servicing, basic problem solving and client education regarding Nedbank products and services aligned to bank strategy.
Job Responsibilities
GROW:
- Escalate unfulfilled client request to the appropriated channel for actioning.
- On-board basic accounts (i.e Personal loans, Credit cards).
- Ensure client's needs assessment is completed to offer related products and services.
- Inform clients of finacial products, features and benefits.
- Deliver sales targets and achieve client acquisition, growth and retention objectives.
- Obtain referrals from existing clients and source leads from other business units.
- Identify cross-selling opportunities through client engagement, quality conversations and the use of data analytics.
- Keep clients informed of progress regarding their applications, queries and requests.
- Position client's financial product requests for approval in line with process and procedure.
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities by continuous professional development (i.e. CEO of your own career).
- Achieve client experience objectives and ensure client satisfaction expressed through NPS (Net Promoter Score).
- Act with a client first mindset in all client engagements.
SOLVE:
- Solve basic problems and issues (i.e debit order dispute).
- Assess and listen carefully with understanding to establish and clarify client sales and service needs.
- Attend to all enquiries and services relating to client's needs and by offering the right service and solutions.
- Use expertise and relevant insights to solve client needs relating to sales, self-service and digital functionality.
- Attend to administrative duties after on-boarding or service activity.
- Authenticate clients, provide client service and meet client's identified needs.
- Entrench clients through Core+ needs discussions, salary and debit order switching as well as enrolling clients on the various digital platforms.
- Control the queuing process and prioritise clients with special needs.
- Ensure all devices are operational during business hours.
- Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
- Process and administer all cash services (i.e. teller, forex, bulk) by following relevant procedure and policies.
- Complete sales tasks through planning and reviewing against agreed role requirements.
EDUCATE:
- Educate clients and potential clients on how to subscribe and service their account.
- Educate clients on the benefits, convenience, security, digital functionality and features of self-service and alternative cash solutions.
- Drive digital adoption to enable, educate and migrate clients on digital.
LEAD, RISK & COMPLIANC
- Identify and recommend opportunities to enhance processes, systems and policies.
- Manage client appointment schedule to meet business objectives
- Meet service excellence, teamwork and personal development goals.
- Action control check list applicable to teller, enquiries and foreign functions daily.
- Balance and secure branch stock holding (i.e. cards).
- Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies.
- Mitigate risks and meet regulatory and legislative requirements where applicable.
- Adhere to Workforce Management, principles, methodology and scheduling.
- Report suspicious transactions.
Job Responsibilities Continue
People Specification
Essential Qualifications - NQF Level
Preferred Qualification
- FAIS accredited Qualification (Accounting, Finance, Banking, Business)
Essential Certifications
Preferred Certifications
Minimum Experience Level
- 1 - 2 years
- Retail/Banking Client Service, Sales, Relationship experience
Technical / Professional Knowledge
- Customer service principles
- Product Knowledge
- Interbank operations
- Problem solving skills
- Client Relationship Management
- Product sales skills
- Employee engagement methodologies
- Microsoft Office
- Relevant Nedbank policies and procedures
Behavioural Competencies
- Sustaining Customer Satisfaction
- Building Customer Relationships
- Sales Persuasion
- Targeting Sales Opportunities
- Planning and Organizing
- Technology Savvy
- Adaptability
Method of Application
Use the link(s) below to apply on company website.
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