Top Roles at Faircape Group

• We are seeking a Portfolio Manager – Sectional Title & HOA  to join our established, forward-thinking team based in Claremont, Southern Suburbs of Cape Town. 
• This role is suited to a professional who is confident in managing trustee relationships, AGMs, compliance, budgets, maintenance coordination, and stakeholder communication across a portfolio of schemes.
• You will join a structured environment with strong internal support, allowing you to focus on delivering consistent service excellence and long-term client relationships.

Key Responsibilities

• Full management of sectional title and homeowners’ association portfolios
• Building and maintaining strong, professional relationships with trustees and stakeholders
• Attending trustee meetings and AGMs (±70% during office hours)
• Preparing and reviewing AGM and trustee documentation
• Ensuring trustee resolutions and action items are implemented timeously
• Ensuring resolutions, compliance requirements, and maintenance actions are implemented effectively and timeously
• Managing Body Corporate / HOA staff in conjunction with trustees
• Assisting with budgets and budget variance management alongside the finance team
• Managing Conduct & Management Rules, including CSOS submissions
• Ensuring compliance with the Sectional Titles Schemes Management Act and related legislation

Requirements

Qualifications (Advantageous)

• Degree in Property Studies or BCom
• Sectional Title / Homeowners’ Association qualification (e.g. Paddocks)

Experience & Knowledge

• Proven experience within as a portfolio manager 
• Proven experience as a Sectional Title Portfolio Manager 
• Experience managing multiple schemes and complex stakeholder relationships
• Proven experience managing trustee and AGM processes
• Strong understanding of sectional title legislation and compliance
• Solid financial understanding (budgets, AFS interpretation)
• Previous leadership or senior portfolio experience

Skills & Attributes

• Confident, professional communicator (verbal & written)
• Comfortable chairing meetings and engaging senior stakeholders
• Highly organised, detail-driven, and deadline-focused
• Service-oriented with strong relationship-management skills
• Able to work independently while collaborating within a team
• Technically proficient (email, spreadsheets, property management systems)
• Risk-aware with strong problem-solving ability
• Able to manage multiple schemes, deadlines, and competing priorities effectively
• Strong conflict-resolution and stakeholder-management ability
• Proactive and solutions-driven approach to service delivery

Specific Requirements:

• Clear health record
• Clear credit record
• No criminal record
• Own transport
• Written employment/client references required 

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Role Overview

• The role focuses on improving resident wellbeing, engagement, stimulation, and social interaction through structured activity programmes, one-on-one engagement, themed events, and therapeutic interventions tailored to residents' needs and abilities.
• This position is ideal for someone who enjoys working with the elderly, has a positive and caring nature, and is passionate about making a difference in residents’ daily lives.

Key Responsibilities

• Facilitate daily group and individual activities as prescribed by the Occupational Therapist
• Encourage resident participation, social interaction, and engagement
• Assist with cognitive, sensory, creative, physical, and social stimulation interventions
• Conduct one-on-one engagement sessions with residents who prefer individual interaction
• Build positive therapeutic relationships with residents, families, and multidisciplinary teams
• Assist with themed events, celebrations, outings, scenic drives, pet therapy sessions, and recreational activities
• Support resident wellbeing through regular interaction and check-ins
• Observe and report resident changes or concerns to the Occupational Therapist
• Maintain attendance registers and ensure accurate documentation on Healthware
• Assist with activity preparation, set-up, décor, and clean-up for events and functions
• Monitor activity supplies and communicate operational or maintenance concerns
• Participate in OT department meetings, planning sessions, and operational discussions
• Contribute creative ideas to improve resident engagement and activity programmes

Requirements

Qualifications: 

• Matric
• Introduction to Dementia training

Additional training in:

• Dementia care
• Elderly care
• Therapeutic activities
• Occupational Therapy support
• Recreational therapy
• Manual handling techniques

Experience and Knowledge: 

• Minimum 2 years’ similar experience
• Experience within elderly care, healthcare, or dementia environments
• Experience running group activities or resident engagement programmes

Skills and Attributes

• Creative and energetic approach to resident engagement
• Positive attitude and willingness to learn
• Good interpersonal and teamwork skills
• Ability to build rapport with elderly residents
• Basic administration and reporting skills
• Ability to follow guidance and procedures effectively
• Professional, dependable, and service-driven

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Responsibilities: 

Resident & Staff Transport

• Safely transport residents to and from appointments, shopping centres, outings, and other destinations as required
• Transport staff between Faircape facilities and operational sites when needed
• Assist residents with entering and exiting the vehicle where necessary, ensuring comfort and safety at all times
• Maintain punctuality and professionalism while adhering to scheduled transport requirements
• Communicate effectively with management regarding schedules, delays, or operational concerns

Vehicle Care & Safety

• Conduct daily vehicle inspections to ensure roadworthiness and cleanliness
• Ensure vehicles are fuelled, serviced, and maintained according to company procedures
• Report any accidents, incidents, vehicle defects, or maintenance requirements immediately
• Ensure compliance with all road safety regulations and company driving policies

Administration & Compliance

• Complete trip logs, mileage records, and other required documentation accurately
• Ensure all required licenses and permits remain valid and up to date
• Adhere to company health and safety procedures at all times

What You’ll Bring

Requirements

• Valid South African Code 10 Driver’s License with a clean driving record
• Valid PDP (Professional Driving Permit) essential

Experience

• Proven experience in a driving role
• Experience transporting passengers in a professional environment
• Experience working with elderly individuals or within healthcare/hospitality environments (advantageous)

Skills & Knowledge

• Excellent driving ability and knowledge of road safety regulations
• Good knowledge of routes within the Southern Suburbs and surrounding areas
• Strong interpersonal and communication skills
• Patient, caring, and service-oriented approach
• Ability to remain calm under pressure
• Good time management and reliability
• Basic administrative and record-keeping skills

Specific Requirements

• Clear criminal and health record
• Physically fit and able to assist passengers where required
• Two written references from your most recent employer
• Willingness to work overtime or weekends when operationally required

go to method of application »

Role Overview

• The role focuses on improving resident wellbeing, engagement, stimulation, and social interaction through structured activity programmes, one-on-one engagement, themed events, and therapeutic interventions tailored to residents' needs and abilities.
• This position is ideal for someone who enjoys working with the elderly, has a positive and caring nature, and is passionate about making a difference in residents’ daily lives.

Key Responsibilities

• Facilitate daily group and individual activities as prescribed by the Occupational Therapist
• Encourage resident participation, social interaction, and engagement
• Assist with cognitive, sensory, creative, physical, and social stimulation interventions
• Conduct one-on-one engagement sessions with residents who prefer individual interaction
• Build positive therapeutic relationships with residents, families, and multidisciplinary teams
• Assist with themed events, celebrations, outings, scenic drives, pet therapy sessions, and recreational activities
• Support resident wellbeing through regular interaction and check-ins
• Observe and report resident changes or concerns to the Occupational Therapist
• Maintain attendance registers and ensure accurate documentation on Healthware
• Assist with activity preparation, set-up, décor, and clean-up for events and functions
• Monitor activity supplies and communicate operational or maintenance concerns
• Participate in OT department meetings, planning sessions, and operational discussions
• Contribute creative ideas to improve resident engagement and activity programmes

Requirements

Qualifications: 

• Matric
• Introduction to Dementia training

Additional training in:

• Dementia care
• Elderly care
• Therapeutic activities
• Occupational Therapy support
• Recreational therapy
• Manual handling techniques

Experience and Knowledge: 

• Minimum 2 years’ similar experience
• Experience within elderly care, healthcare, or dementia environments
• Experience running group activities or resident engagement programmes

Skills and Attributes

• Creative and energetic approach to resident engagement
• Positive attitude and willingness to learn
• Good interpersonal and teamwork skills
• Ability to build rapport with elderly residents
• Basic administration and reporting skills
• Ability to follow guidance and procedures effectively
• Professional, dependable, and service-driven

go to method of application »

Job Description

• The Faircape Group constitutes a group of companies with interests in a number of activities including Healthcare, Retirement Holdings, Telecommunications and an ISP, Utility Management and infrastructure installation, Property Management and related activities.
• We are seeking a professional, well-presented and reliable General Assistant / Housekeeper to join our team at our office in Claremont. The successful candidate will be responsible for maintaining a clean, organised, welcoming office environment while assisting with general housekeeping duties, replenishing supplies, running errands and supporting the smooth day-to-day operation of the office.
• We are looking for someone with a positive attitude, strong attention to detail, good communication skills, and a proactive approach to their work.

Key Responsibilities

Daily Cleaning Duties:

• Dusting, mopping, sweeping, vacuuming all office and common areas
• Sanitising workstations, door handles, light switches, and communal surfaces
• Cleaning kitchens, canteens and replenishing supplies
• Emptying bins, cleaning fridges and microwaves, sanitising canteen tables

Heavy Lifting & Manual Support:

• Lifting and carrying cleaning supplies, bottled water, and bulk deliveries
• Assisting with furniture moves and storage organisation
• Receiving, unpacking, and storing supplies properly

General Office Support:

• Running errands, including collecting post from Postnet on certain days
• Replenishing bird feeders and assisting with ad-hoc cleaning tasks
• Supporting special cleaning projects and deep cleaning when requested

Scheduled Cleaning Projects (Weekly & Monthly):

• Window cleaning (internal/external), balcony cleaning, upholstery vacuuming
• Cabinet sanitising and dusting hard-to-reach areas

Requirements

Education & Experience:

• Matric (Grade 12) advantageous
• Previous experience in a housekeeping, cleaning, office support or general assistant role.
• Comfortable lifting and moving supplies, stock and equipment when required.
• Ability to work independently, manage time effectively and prioritize tasks.
• Knowledge of cleaning appliances and proper use of cleaning agents
• Experience interacting professionally with staff, visitors and service providers.

Skills & Attributes:

• Friendly, courteous and approachable.
• Good verbal communication skills.
• Reliable, punctual and trustworthy.
• Strong attention to detail and pride in maintaining a clean environment.
• Proactive and able to use initiative.
• Ability to work efficiently with minimal supervision.

Specific Requirements

• Physically fit and able to lift and carry moderate to heavy items
• Well-presented and professional in appearance.
• Clear credit record
• No criminal record
• Solid and positive references