Vacancies at Old Mutual

Job Description

Suitably qualified candidates are invited to apply for the above position in a vibrant Claims Assessing Team in Pinelands, Cape Town. If you are a dynamic individual, with high energy and positive attitude, read more about this exciting opportunity.

This Claims Assessing Development Program position prepares participants for a career in claims assessing, through a robust in-house training program. The claims assessing trainees will learn about our assessing philosophy, business unit products, specialist technical knowledge to evaluate and manage the validity of contracts and determine and manage the liability of claims.

The Claims Assessing Development Program will span over a period of twelve (12) months. During the 12 month period, candidates will be assessed by way of examinations, audits, assignments and practical application of knowledge. As knowledge base increases, participants will gradually be given more responsibility within the department. Trainee Assessors on the Development Program will begin by selecting and accepting risk and/or liability on behalf of the organization and evaluates proposals and medical evidence against business rules and practices.

At the end of the twelve month period comprehensive audits will be conducted to establish overall quality of work and decision making capability. Success will be measured by a predetermined minimum pass rate.

KEY RESULT AREAS

Risk Management

• Be responsible for own claims assessment decisions, under the supervision of a mentor.
• Uses specialist technical knowledge to evaluate and manage the validity of contracts and determine and manage the liability of claims.
• Determines, selects and accepts risk and/or liability on behalf of the organisation.
• Evaluates proposals and medical evidence against business rules and practices.
• Exercises discretion in decision making within standardised practice.
• Effectively handle all intermediary enquires and give advice regarding specific requirements and impairments.
• Accurately capture Claims assessment information into the product administration system.
• Gather and review information on risk exposures, and economic trends that may impact claim decisions

Client Service

• Provide written communication to clients, distribution channels and internal stakeholders.
• Keep abreast of developments and trends in areas of expertise.
• Uphold and maintain the image of Claims Assessing and Old Mutual by always maintaining the highest standard in client care.

Personal Effectiveness

• Develop critical assessing skills, through classroom, independent, and on-the-job training, determination of appropriate insurance coverage and conditions.
• Accountable for service delivery through own efforts.
• Individually accountable for managing own time, tasks and output quality
• Collaborates effectively with others to achieve personal results.
• Accepts and lives the company values.

Role Requirements

• Matric with Biology or Mathematics or Accounting
• Bilingual, English and one other official language- essential.
• Completed medical / medically aligned degree, e.g. Nursing; Occupational Therap
• Physiotherapy, or a three (3) year related diploma would be an advantage
• Specialised medical knowledge through learning or experience will be advantageous
• PC proficiency
• Good problem-solving and decision-making skills.
• Strong planning, organising and time-management skills.
• Ability to work under pressure whilst still maintaining a professional image.
• Good interpersonal skills.
• Innovative and energetic, strong team player.
• Well developed, written & verbal communication skills
• Must be willing to work overtime where necessary

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit.

Closing Date

• 29 September 2022

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Duties And Responsibilities

• Follows standardised processes and provides administrative support in line with normal business functioning.
• Delivers on daily production standards and adheres to service and quality standards.
• Provides an indirect service to customers and intermediates.
• Responds to immediate requirements within procedure.
• Uses standard administrative techniques to co ordinate own work.
• Product and process knowledge in different areas may differ but basic skills remain the same.
• Moderate (intermediate) to high level of technical knowledge.
• Partially multi skilled across product and process relevant to the business area.

Skills

Education

Matriculation Certificate (Matric) (Required)

Closing Date

• 29 September 2022

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Job Description

Old Mutual’s longstanding history and unquestionable success in the financial services industry, provides a solid foundation for expansion of its digital platform. In support of this, the Data and Enterprise Services is a dynamic team within the Digital and Data division. We seek to create seamless and personalized experiences for our 13 million customers globally. Its core purpose is to design, implement and support key datasets that provides structured and timely access to actionable business information whilst championing the needs of the customer always. The Digital & Data team applies customer-focused design thinking, data management, cloud engineering, agile and lean development methodologies, and continuous delivery practices in its deliveries.

This team’s primary focus is to build and establish the data platform capability by applying industry knowledge, best practices and innovative ideas to take Old Mutual into the future through the use of best of the breed technologies and applied thinking and processes on its strategic journey to the cloud.

To complement the existing cross-functional team, Old Mutual is looking for a DevOps Engineer who will design and implement scalable and robust solutions to support the data engineering capability. This role will be responsible for designing, implementing and operationalising the environment within Data Platform. Use best practices in cloud engineering, data management and data storage to continue our drive to optimize the way that data is stored, consumed and ultimately democratized.

• Request For Change (RFC) management in Amazon Managed Services (AMS) (logging, escalation, resolution)
• Provisioning infrastructure in AWS (via RFC process, CloudFormation, Console)
• AWS Security Management (authoring IAM security policies, logging security requests, user management/permissions)
• Infrastructure As Code (development of CloudFormation templates )
• Development, deployment and management of CICD (Continuous Integration Continuous Deployment ) pipelines.
• Linux and Windows System Administration within AWS (SSH, RDP).
• New AWS account creation and initial setup (networking and VPC setup)
• FinOps - AWS Cost Management and Optimisation.
• Maintenance and Support of 3rd party applications:
• Installation of new functionality
• Upgrading the software
• Liaising with IT Security for permissions
• Migrate to Production environment – Development to Production
• Data promotions
• Diagnose internet issues eg vpc issues, networking issues

Role & Qualifications Requirements

• Minimum 3 years IT work experience and 2+ years of experience in a technical position in a relevant role e.g. System Administrator, Network Engineer, DevOps Engineer, Cloud Engineer.
• Tertiary qualification in ANY of the following:
• Degree in Information Technology or Computer Science
• Technical IT diploma from a recognised IT training institution
• International IT certification e.g. MCSE, RHCE, CCNA, AWS Engineer
• System administration experience at an intermediate level is required.

Proficiency and and experience in:

• Linux System Administration (e.g. LAMP, BASH scripting)
• Networking (e.g. LAN, WAN, DNS, TCP/IP, Routing, NAT)
• Firewall and Network Security (e.g. ACL, Port Filtering, Forward/Reverse Proxy)
• Windows System Administration (AD, DNS, DHCP, GPO)
• Python / shell experience
• Putty and winscp
• Need to know bash, python and linux centos commands
• Understanding AMS bastion EC2 access and making machines talk to each other
• Understanding networking, AMS VPC, HTTPS, SMTP, internet-of-things,
• Amazon AWS
• EC2
• VPC, Transit Gateway
• S3
• IAM
• Infrastructure As Code (e.g. CloudFormation)
• CodeCommit, CodePipeline, CodeBuild

Advantageous AWS experience

• Glue
• LAMBDA
• DynamoDB
• RDS (MS SQL, Oracle)
• Landing Zone, Control Tower
• AMS
• Experience with Dev/OPS architecture, implementation and operation.
• Knowledge of Engineering and Operational Excellence using standard methodologies. Best practices in software engineering, data management, data storage, data computing and distributed systems to solve business problems with data.
• Experience in applying SAFe/Scrum/Kanban methodologies.
• Strong problem solving skills: The ability to exercise judgment in solving technical, operational, and organizational challenges, to identify issues proactively, to present solutions and options leading to resolution.

Closing Date

• 07 October 2022

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Job Description

• The Group Actuarial team is part of the Old Mutual Group Finance division, reporting directly to the Group Chief Financial Officer. The team operates and provides exposure across all the businesses in Old Mutual including the various different jurisdictions.
• The team has an opportunity available for a candidate with considerable progress with actuarial examinations, to gain unique experience in the inner workings of a complex financial services group. This role will report to the Capital Reporting Actuary and is responsible for delivering various risk metrics for internal and regulatory reporting as part of a small team of actuarial students.
• The role will build networks across the wider Group, which will assist with future career development as part of Old Mutual’s actuarial rotation programme.

Key Result Areas

Reporting – Historical reporting of capital for regulatory submissions (quarterly / half-yearly / annual QRTs) and for external publication (half-yearly OML results booklets and financial statements).

• Production of Credit Risk results.
• Managing the delivery dates and reviewing data supplied.
• Maintaining and improving the tools used in the various processes.
• Producing capital sensitivity results.
• Capital forecasting projections as part of the annual Business Plan process and regular capital allocation updates
• Scenario testing of capital levels under a range of scenarios (for the annual ORSA process as well as ad-hoc when required).
• Earnings At Risk metric production that forms part of the ORSA as well as the business’ governance framework.
• Business support through providing executive team with analysis of impact of proposed balance sheet changes on overall OMLACSA capital (e.g. change of ownership structure, business acquisition / disposal).
• Project support to the Group Finance project team where their deliveries need capital calculations (e.g. Prudential Authority applications).

Qualifications and Experience required:

• Actuarial student with a minimum of 9 exam
• At least 2 years’ actuarial experience
• Finance reporting experience will be highly beneficial
• Strong technical skills in actuarial reserving and analysis of surplus
• Strong detail orientation coupled with the ability to see the “big picture”
• Excellent communication skills (both written and verbal)
• Motivated self-starter who shows initiative, is proactive, looks for ways to improve
• Able to complete tasks within agreed timelines and drive projects to completion with minimal guidance
• Ability to plan and prioritise
• Willing to learn and grow
• High level of accountability

The incumbent will have an added advantage if he/she has the set skills listed below

• Previous capital reporting experience
• Exposure to group consolidation and accounting reporting process
• Prior experience with process re-engineering

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Job Description

This role is responsible for managing a MFC Franchise portfolio of existing clients with a view to retaining and growing the business and is individually accountable for achieving results through own efforts, over periods of 3 months to a year.

• Manages a portfolio of existing clients (larger portfolios). Where possible, grows, promote and develop Sales in MFC - Franchise
• Identify Market opportunities
• Identify new Franchisees and Marker Development
• Responsible for retention of business.
• Manages all contracted client deliveries
• Manages client relationships and entrenches the framework of the business model
• May manage Account Specialists or Franchise Consultants

Additional Key result areas and work descriptors

• Sales opportunities
• Market place relationships
• Running of Competitions
• Compiling weekly / monthly

Requirements

• Degree
• RE 1 and 5
• NQF 5 / 120 Credits

Closing Date

• 29 September 2022

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Job Description

The Legacy & Product Management team is looking for a suitably qualified individual for an Intermediate Actuarial Specialist role within the Product Solutions area. The Legacy & Product Management team is responsible for product management and performance for both savings and income products in the Old Mutual Retail market.

We are looking for someone driven and excited to take on new challenges to help us grow, maintain and improve our existing Retail Investment Proposition. In joining the team, you will provide support to various functions measuring and/or enhancing product performance as well as supporting projects. You will have exposure to either/both MFC and PF Retail Savings products and will get an in-depth view of how these fit into the investment landscape within South Africa, as well as the customer and business value propositions championed by Old Mutual.

Key Result Areas

• Product development and implementation, including system testing.
• Ensuring client correspondence and marketing material are consistent with product rules.
• Supporting the proposition management function with technical actuarial work.
• Building and maintaining actuarial models.
• Producing management information.
• Assessing and recommending decisive action relating to customer value for money.
• Investigations related to product rules, business optimisation and feasibility studies, including product strategy.
• Providing business input into new product developments, experience investigations and repricing exercises carried out by Product Solutions.
• Product reviews.
• Ensuring product rules are consistent with the most up-to-date regulatory environment

Role Qualifications, Skills & Experience Required

• Actuarial student with at least 7 actuarial examination credits
• Experience in a product management/performance/similar role will be beneficial.
• Knowledge of Old Mutual’s Retail Savings and Income products for the Personal Finance and/or MFC segments, IT platforms and processes would be advantageous.
• Experience and knowledge of actuarial models used to support the above-mentioned products.
• Strong technical skills and attention to detail.
• Good interpersonal skills and ability to work in a team and across teams.
• Good communication skills (both written and verbal).
• Ability to plan and prioritise.
• Motivated self-starter who shows initiative, is proactive and looks for ways to improve existing processes.
• High levels of drive, energy and innovation.
• Willing to learn and grow.
• Microsoft Office (Word, Excel, Powerpoint, Access).
• Programming knowledge advantageous.

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Job Description

Provide quality TIA systems development services for the Old Mutual Insure Information Technology team in order to implement and sustain a best-practice TIA systems framework which ensures optimum management of the TIA systems.

• Develop requirement and do unit testing (defect / enhancement).
• Develop requirement and do unit testing (project).
• Prepare technical specifications.
• Send technical specifications to technical lead for approval.
• Update HPQC and route to test analyst.
• Update HPQC with copy of technical specification.
• Update HPQC with test results and route call to Product Support Services resolver group manager (defect / enhancement).

Job Requirements : Experience & Qualification

• IT Related Tertiary Qualification
• SAFE Certified SAFe 5 Practitioner
• AWS Preference
• Min 5 Short Term Insurance Preference - Underwriting experience

Skills

Education

Closing Date

• 30 September 2022