Africa's largest Mutual Assurance Society providing a one-stop funeral insurance and burial service solution.
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Description
- We are looking for a self-reliant individual with proven experience in administrative support and a solid understanding of insurance processes to be part of our operational support insurance team. Under the direction of the department head, you will be responsible for administering the FSCA central and representative register for representatives and key individuals and general administration.
- You will be working for a well-established company with strong values. In exchange for your services, you will receive a competitive compensation package. You will be joining an organisation that values employee development and rewards excellent performance.
YOUR RESPINSIBILIES WILL INCLUDE:
- Coordinate the registration and deregistration of representatives and key individuals, ensuring all key individuals consistently meet fit‑and‑proper regulatory requirements.
- Perform monthly reconciliations between the FSCA register and the organisation’s internal system to ensure accurate and compliant records.
- Process, authenticate, and maintain records relating to qualifications, regulatory exam (RE) outcomes, class of business (COB) status, and continuing professional development (CPD) for all registered representative
- Manage user enquiries and error notifications received from the sales team, ensuring timely resolution in accordance with departmental SLA requirements.
- Identify, replicate, and troubleshoot system errors, escalating unresolved issues to ICT together with clear replication steps and supporting documentation.
- Support ICT with User Acceptance Testing (UAT) by providing accurate testing inputs and validating system functionality.
- Assess and interpret monthly productivity files to identify Financial Associates (FAs) earning minimum wage and highlight non‑productive individuals for corrective action.
- Prepare comprehensive monthly debit reports, request acknowledgements of debt, review high‑risk cases, and initiate required investigations.
- Distribute coaching performance reports to the sales team, flag non‑compliance with coaching requirements, and follow up on remedial actions taken.
- Provide support and guidance on enquiries related to the Coaching Application.
Requirements
- You should be in possession of a Grade 12 certificate.
- You should be in possession of a tertiary qualification.
- 2 - 3 years' experience in the financial industry legislation.
- You should have previous experience in providing administrative support and coordinating projects.
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Description
- We are searching for an individual with solid experience in managing sales teams to join the Pretoria East Life office. You will be responsible for driving performance of a team of sales representatives and ensuring that business objectives are met.
- You will be working for a company that is over 100 years old with strong values which are customer centric. In return for your services, you will be paid a competitive remuneration package.
- You will be working for an organization that values employee development and rewards excellent performance.
Your Responsibilities will Include:
- Recruit high quality representatives timeously and accurately
- Ensure that appointed representatives are adequately trained
- Manage a team of insurance representatives optimally
- Ensure that the set insurance sales targets are reached
- Ensure and monitor compliance with respect to FAIS/FICA/LTIA and all other relevant legislation
- Risk management
- Develop and expand markets
Requirements
- Grade 12
- A suitable industry entry qualification within the requirements of the FSCA
- Comply with FAIS legislation for registration as Fit and Proper individuals
- Applicants who entered the industry as follows:
- From years 2004 – 2007 requires 30 credits on NQF 4 obtained by 31 December 2009.
- From years 2008 - 2009 requires 30 credits or 60 credits on NQF 4 obtained by 31 December 2011 or full FAIS recognised qualification obtained by 31 December 2013
- All those appointed in the industry from the year 2010 onwards require a full FAIS recognised qualification
- Clear ITC
- Clear criminal record
- RE5 certificate
- RE1 will be an advantage
- Drivers’ license, own reliable transport and cell phone
- Proven success in the Marketing of Life Assurance for at least three years
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Description
- We are looking for a highly motivated, proactive and resilient individual with strong knowledge of sales and marketing to join our sales team as a Team Leader at our PE Life Office. The incumbent will be responsible to ensure the effective management of a team of Financial Associates in order to achieve business objectives.
- You will be working for a well-established company that is over 100 years old with strong values. An organization that values employee development and reward excellent performance.
RESPONSIBILITIES INCLUDE:
- Recruit high quality representatives timeously and accurately
- Ensure that appointed representatives are adequately trained
- Manage a team of insurance representatives optimally
- Ensure that the set insurance sales targets are reached
- Ensure and monitor compliance with respect to FAIS/FICA/LTIA and all other relevant legislation
- Risk management
- Develop and expand markets
Requirements
- Grade 12
- A suitable industry entry qualification within the requirements of the Financial Services Board
- Comply with FAIS legislation for registration as Fit and Proper individuals:
- Applicants who entered the industry as follows:
- From years 2004 – 2007 requires 30 credits on NQF 4 obtained by 31 December 2009.
- From years 2008 - 2009 requires 30 credits or 60 credits on NQF 4 obtained by 31 December 2011 or full FAIS recognised qualification obtained by 31 December 2013
- All those appointed in the industry from the year 2010 onwards require a full FAIS recognised qualification
- Clear ITC
- Clear criminal record
- RE5 certificate
- RE1 will be an advantage
- Drivers’ license, own reliable transport and cell phone
go to method of application »
Description
- We are searching for an individual with solid experience in managing sales teams to join the Pretoria East Life office. You will be responsible for driving performance of a team of sales representatives and ensuring that business objectives are met.
- You will be working for a company that is over 100 years old with strong values which are customer centric. In return for your services, you will be paid a competitive remuneration package.
- You will be working for an organization that values employee development and rewards excellent performance.
Your Responsibilities will Include:
- Recruit high quality representatives timeously and accurately
- Ensure that appointed representatives are adequately trained
- Manage a team of insurance representatives optimally
- Ensure that the set insurance sales targets are reached
- Ensure and monitor compliance with respect to FAIS/FICA/LTIA and all other relevant legislation
- Risk management
- Develop and expand markets
Requirements
- Grade 12
- A suitable industry entry qualification within the requirements of the FSCA
- Comply with FAIS legislation for registration as Fit and Proper individuals
- Applicants who entered the industry as follows:
- From years 2004 – 2007 requires 30 credits on NQF 4 obtained by 31 December 2009.
- From years 2008 - 2009 requires 30 credits or 60 credits on NQF 4 obtained by 31 December 2011 or full FAIS recognised qualification obtained by 31 December 2013
- All those appointed in the industry from the year 2010 onwards require a full FAIS recognised qualification
- Clear ITC
- Clear criminal record
- RE5 certificate
- RE1 will be an advantage
- Drivers’ license, own reliable transport and cell phone
- Proven success in the Marketing of Life Assurance for at least three years
go to method of application »
Description
- We are looking for a hardworking and proactive individual to co-ordinate learning programmes . Ensure that delegates meet their learning objective whilst contributing to the programmes' overall performance target.
- You will be working for a well-established company that is over 100 years old with strong values. An organization that values employee development and rewards excellent performance. RAND HUB
RESPONSIBILITIES INCLUDE:
- Co-ordination of training courses at the hub
- Record keeping of Training statistics on excel
- Maintaining of training equipment
- Updating, controlling and administration of financial expenses
- Processing travel, accommodation, subsistence claims and requisite payment for trainers
- Attending to queries regarding Training courses
- Capturing of HRD/ Training statistics
- Ordering of Stationery
- Booking of accommodation, flights, bus tickets and shuttles
- Preparing training manuals, hand-outs and DVD for courses
- Compiling of monthly reports
- Liaising with Head office Training coordinators
- Maintenance and control of assets and equipment
- General administrative duties
Requirements
QUALIFICATIONS REQUIRED FOR THE POSITION:
- Grade 12
- Relevant Human Resources qualification will be an advantage
EXPERIENCE REQUIRED FOR THE POSITION:
- 2-3 years office administration experience
KNOWLEDGE REQUIRED FOR THE POSITION:
- Windows 2000 and XP
- Microsoft Office (Excel, Word, Internet, Email, Powerpoint)
SKILLS REQUIRED FOR THE POSITION:
- Planning and Organisational Skills
- Typing skills
- Excellent Communication Skills
- Analytical Skills
- Good Interpersonal Skills
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Description
- Marketing of Funeral Insurance, Savings Plans and related products
- Recruit funerals for the Funeral Division
Requirements
- Matric (Grade 12) and/ or tertiary education with 30 credits on NQF level 4
- Comply with FAIS legislation for registration as Fit and Proper individuals:
- Applicants who entered the industry as follows:
- From years 2004 – 2007 requires 30 credits on NQF 4 obtained by 31 December 2009.
- From years 2008 - 2009 requires 30 credits or 60 credits on NQF 4 obtained by 31 December 2011 or full FAIS recognized qualification obtained by 31 December 2013
- All those appointed in the industry from the year 2010 onwards require a full FAIS recognized qualification
- Clear ITC credit record
- Clear criminal record
- RE 5 will be an advantage
- Marketing experience
go to method of application »
Description
- Marketing of Funeral Insurance, Savings Plans and related products
- Recruit funerals for the Funeral Division
Requirements
- Matric (Grade 12) and/ or tertiary education with 30 credits on NQF level 4
- Comply with FAIS legislation for registration as Fit and Proper individuals:
- Applicants who entered the industry as follows:
- From years 2004 – 2007 requires 30 credits on NQF 4 obtained by 31 December 2009.
- From years 2008 - 2009 requires 30 credits or 60 credits on NQF 4 obtained by 31 December 2011 or full FAIS recognized qualification obtained by 31 December 2013
- All those appointed in the industry from the year 2010 onwards require a full FAIS recognized qualification
- Clear ITC credit record
- Clear criminal record
- RE 5 will be an advantage
- Marketing experience
go to method of application »
Description
- Matric (Grade 12) and/ or tertiary education with 30 credits on NQF level 4
- Comply with FAIS legislation for registration as Fit and Proper individuals:
- Applicants who entered the industry as follows:
- From years 2004 – 2007 requires 30 credits on NQF 4 obtained by 31 December 2009.
- From years 2008 - 2009 requires 30 credits or 60 credits on NQF 4 obtained by 31 December 2011 or full FAIS recognised qualification obtained by 31 December 2013
- All those appointed in the industry from the year 2010 onwards require a full FAIS recognised qualification
- Clear ITC credit record
- Clear criminal record
- RE 5 will be an advantage
Requirements
- Grade 12
- Marketing experience
- Drivers’ license and have own reliable transport and cell phone (advantage)
go to method of application »
Description
RESPONSIBILITIES INCLUDE:
- Full management of funeral agency
- Managing, training and development of own personnel
- Arranging and conducting of funerals
- Fleet management and risk management
Requirements
THE IDEAL ENTREPRENEUR SHOULD HAVE THE FOLLOWING:
Applicants who entered the industry as follows:
- DOFA Qualification Requirements
- 2004 – 2007 30 Credits on NQF 4 obtained by 31/12/2009
- 2008 – 2009 30 or 60 Credits on NQF 4 obtained by 31/12/2011, or,
- Full FAIS recognized qualification by 31/12/2013
- 2010 Onward Full FAIS recognized qualification
- RE 5
- Clear credit record (ITC)
- Valid drivers’ license
- Business and functional experience in the funeral industry will be an advantage
- Marketing experience is essential
- Good financial management experience will be a definite advantage
COMMISSIONS AND FEES:
- Market related commission that will initially be guaranteed
- Assistance for business development
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Description
RESPONSIBILITIES INCLUDE:
- Full management of funeral agency
- Managing, training and development of own personnel
- Arranging and conducting of funerals
- Fleet management and risk management
Requirements
THE IDEAL ENTREPRENEUR SHOULD HAVE THE FOLLOWING:
Applicants who entered the industry as follows:
- DOFA Qualification Requirements
- 2004 – 2007 30 Credits on NQF 4 obtained by 31/12/2009
- 2008 – 2009 30 or 60 Credits on NQF 4 obtained by 31/12/2011, or,
- Full FAIS recognized qualification by 31/12/2013
- 2010 Onward Full FAIS recognized qualification
- RE 5
- Clear credit record (ITC)
- Valid drivers’ license
- Business and functional experience in the funeral industry will be an advantage
- Marketing experience is essential
- Good financial management experience will be a definite advantage
COMMISSIONS AND FEES:
- Market related commission that will initially be guaranteed
- Assistance for business development
go to method of application »
Description
- Our Call Centre Department is looking for Customer Orientated and self-reliant individuals to join their Call Centre team.
- You will be working for a well-established company with strong values. In exchange for your services, you will receive a competitive compensation package.
- You will be joining an organisation that values employee development and rewards excellent performance.
YOUR RESPONSIBILITIES WILL INCLUDE THE FOLLOWING:
- Receive and handle telephone policy enquiries in Call Centre department and action accordingly.
- Address all outstanding requirements on new applications in New Business.
- Providing enquiry numbers on claims to branches.
- Follow-up on outstanding requirements in terms of unpaid claims
- Refer leads to the Direct Marketing Department.
- Provide feedback on outstanding accounts and refunds in debtors.
- Follow-up on non-payments of premiums, defaults payments and incorrect deductions.
- Add a life to a policy (Not for PERSAL or Department of Defence (DOD).
- Add a child to an already existing child benefit (Not for PERSAL or DOD).
- Remove a life (Not for PERSAL or DOD).
- Remove child (as long as it is not the removal of the child benefit completely and not for PERSAL or DID).
- Duplicate a policy (send a copy of the policy to the client).
- Providing the Policy values to a client or their broker (the client can give authorization for a broker to get access on the phone).
- All instances of consent need to be recorded on the system so that the call centre agents can see earlier consents provided.
- Policy info for clients.
- All instances of consent need to be recorded on the system so that the call centre agents can see earlier consents provided.
- The Call centre may only provide policy information to a client when that client has a single policy with AVBOB.
- Paid up RSA (reduced some assured).
- Inflation.
- Reinstatements.
- Cessions.
- The client will still have to send us a hard copy of the cession as this is a legal document.
- Stop Payments.
- Other loans (when you change your payment method).
These changes may only be done once the following is in place:
- The introduction of security questions that are not a confirmation of the client’s contact details.
- Call Centre agents must be category B FAIS accredited.
- Where the call centre agent is not yet accredited they need to be working under supervision with the appropriate contact in place and under the supervision of an accredited Key Individual.
Requirements
- Grade 12
- 140 long term FAIS credits.
- 3 years’ experience in the Life Insurance Industry.
- RE5 (advantageous).
- Experience in a client service policy maintenance environment.
- Ability to work independently, show initiative and to be responsible.
- Analytical and leadership skills.
- Communication and interpersonal skills.
- Client orientated.
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Description
- AVBOB is looking for a skilled Copywriter to join our Brand and Advertising team. In this role, you will be responsible for creating, refining, and overseeing high-quality content across a wide range of marketing platforms from brochures and websites to social media and press ads. If you’re a creative thinker with a sharp eye for detail and experience in advertising or insurance, this is your opportunity to help shape the voice of one of South Africa’s most trusted brands.
- You will be working for a company that is over 100 years old with strong values. In return for your services, you will be paid a competitive remuneration package. You will be working for an organization that values employee development and rewards excellent performance.
- Conceptualise and write persuasive copy for a wide range of advertising and marketing materials, including brochures, websites, social media, catalogues, posters, press ads, and internal communications.
- Collaborate with the creative team to brainstorm and develop innovative concepts and campaigns.
- Conduct in-depth research to support and strengthen copywriting content.
- Ensure brand consistency and quality control across all advertising materials.
- Write, edit, proofread, and refine content for promotional materials, internal publications, advertorials, and digital marketing.
- Source and create localised social media content that highlights community impact at branch level.
- Regularly update website content to reflect current campaigns and initiatives.
- Review and proof content produced by external contributors, ensuring alignment with AVBOB’s brand and regulatory standards.
- Monitor and manage social media platforms to enhance brand positioning and product visibility.
- Enforce compliance with FSCA guidelines and internal advertising standards.
- Support the development of content strategies and plans for emerging digital platforms, including direct marketing and branch-specific social media.
- Assist with proof-reading “The Society” (internal magazine) on a quarterly basis.
Requirements
- Tertiary qualification in Marketing, Communications, Journalism, Business, Art, or a related field.
- Minimum 5 years’ copywriting experience, preferably within the insurance or financial services sector.
- Proven conceptualisation and proof-reading skills.
- Strong command of grammar, tone, and brand voice.
- Ability to work under pressure and manage multiple projects simultaneously.
- Excellent attention to detail and a commitment to producing high-quality, on-brand content.
- Strong interpersonal and teamwork skills.
- Exceptional time management and verbal/written communication abilities.
Method of Application
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