Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.
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Role purpose:
- The purpose of the role will be to deal with inbound claims calls, claims assessment, incoming e-mails, and conversational claims, providing efficient friendly customer contact with accurate relaying of information and high levels of customer service. There will also be a requirement to make outbound calls. Alongside the claims aspect, the role will be for customer support and advice for policy cover and adjustment on the easyJet product.
- To provide verbal and written advice to customers on all aspects of claims handling as well as providing a high level of service to our external clients through client relationship and process efficiency. To support colleagues on a day-to-day basis.
Key Responsibilities:
- Process claims based on policy details, insurer guidelines, and industry best practices.
- Provide clear, accurate advice on policy coverage, claim decisions, and required documentation.
- Respond to customer inquiries (calls and emails) promptly, within 24 hours for emails.
- Handle inbound sales, adjustments, and service queries with a focus on service quality and conversion.
- Detect and escalate potential fraud cases, ensuring compliance with prevention measures.
- Manage claim recoveries and customer complaints, ensuring timely resolutions.
- Assist vulnerable customers with appropriate support and service.
- Meet productivity targets while maintaining quality in claims, calls, and email management.
- Ensure timely, accurate claim payments to customers and third parties.
- Adhere to FCA regulations, including Treating Customers Fairly (TCF) principles.
- Collaborate with teams to enhance workflows and customer experience.
Experience & Skills:
- Education: Matric or equivalent.
- Fluent in German & English ( both written & verbal)
- Experience: 1+ year in insurance claims with knowledge of travel insurance products.
- Skills: Detail-oriented claim validation, strong communication skills (verbal and written), and numeracy for data accuracy.
- Regulatory Knowledge: Understanding of FCA regulations and TCF principles.
- Systems: Experience with Gotrex claims system is ideal or similar.
- Personal Traits: Motivated, proactive, organized, and professional with strong customer service and problem-solving skills.
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Role purpose:
- The purpose of the role will be to deal with inbound claims calls, claims assessment, incoming e-mails, and conversational claims, providing efficient friendly customer contact with accurate relaying of information and high levels of customer service. There will also be a requirement to make outbound calls. Alongside the claims aspect, the role will be for customer support and advice for policy cover and adjustment on the easyJet product.
- To provide verbal and written advice to customers on all aspects of claims handling as well as providing a high level of service to our external clients through client relationship and process efficiency. To support colleagues on a day-to-day basis.
Key Responsibilities:
- Process claims based on policy details, insurer guidelines, and industry best practices.
- Provide clear, accurate advice on policy coverage, claim decisions, and required documentation.
- Respond to customer inquiries (calls and emails) promptly, within 24 hours for emails.
- Handle inbound sales, adjustments, and service queries with a focus on service quality and conversion.
- Detect and escalate potential fraud cases, ensuring compliance with prevention measures.
- Manage claim recoveries and customer complaints, ensuring timely resolutions.
- Assist vulnerable customers with appropriate support and service.
- Meet productivity targets while maintaining quality in claims, calls, and email management.
- Ensure timely, accurate claim payments to customers and third parties.
- Adhere to FCA regulations, including Treating Customers Fairly (TCF) principles.
- Collaborate with teams to enhance workflows and customer experience.
Experience & Skills:
- Education: Matric or equivalent.
- Fluent in English & Portuguese
- Experience: 1+ year in insurance claims with knowledge of travel insurance products.
- Skills: Detail-oriented claim validation, strong communication skills (verbal and written), and numeracy for data accuracy.
- Regulatory Knowledge: Understanding of FCA regulations and TCF principles.
- Systems: Experience with Gotrex claims system is ideal or similar.
- Personal Traits: Motivated, proactive, organized, and professional with strong customer service and problem-solving skills.
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Role purpose:
- This position is a FTC for 6 months*
- The purpose of the role will be to deal with inbound claims calls, claims assessment, incoming e-mails, and conversational claims, providing efficient friendly customer contact with accurate relaying of information and high levels of customer service. There will also be a requirement to make outbound calls. Alongside the claims aspect, the role will be for customer support and advice for policy cover and adjustment on the easyJet product.
- To provide verbal and written advice to customers on all aspects of claims handling as well as providing a high level of service to our external clients through client relationship and process efficiency. To support colleagues on a day-to-day basis.
Key Responsibilities:
- Process claims based on policy details, insurer guidelines, and industry best practices.
- Provide clear, accurate advice on policy coverage, claim decisions, and required documentation.
- Respond to customer inquiries (calls and emails) promptly, within 24 hours for emails.
- Handle inbound sales, adjustments, and service queries with a focus on service quality and conversion.
- Detect and escalate potential fraud cases, ensuring compliance with prevention measures.
- Manage claim recoveries and customer complaints, ensuring timely resolutions.
- Assist vulnerable customers with appropriate support and service.
- Meet productivity targets while maintaining quality in claims, calls, and email management.
- Ensure timely, accurate claim payments to customers and third parties.
- Adhere to FCA regulations, including Treating Customers Fairly (TCF) principles.
- Collaborate with teams to enhance workflows and customer experience.
Experience & Skills:
- Education: Matric or equivalent.
- Experience: 1+ year in insurance claims with knowledge of travel insurance products.
- Skills: Detail-oriented claim validation, strong communication skills (verbal and written), and numeracy for data accuracy.
- Regulatory Knowledge: Understanding of FCA regulations and TCF principles.
- Systems: Experience with Gotrex claims system is ideal or similar.
- Personal Traits: Motivated, proactive, organized, and professional with strong customer service and problem-solving skills.
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Purpose of the job
- We are on a look out for an Accountant to come and join our team on a 6–12-months fixed term contract. Our Finance team is growing and it's an exciting time to join the team. We are looking for bright, motivated people who have a passion for making a difference.
- The individual will be coming in to focus and support UAT testing. This is a key role to ensure the system functions are integrating and the tools are set up and configured correctly. This role will be involved in several steps that ensure that requirements meet the end user.
Key Responsibilities
- To support the User Acceptance Testing (UAT) for the implementation of Microsoft Dynamics (D365) as our core finance system. Carrying out various finance processing and reporting scenarios, capturing results and providing clear and constructive feedback.
Financial Process Management (R2R, P2P, O2C):
- Execute and optimize core financial processes within D365 Finance, including Record to Report (R2R), Procure to Pay (P2P), and Order to Cash (O2C).
- Ensure accuracy and efficiency in transaction processing, reconciliations, and reporting.
- Develop and maintain process documentation and standard operating procedures (SOPs)
Financial Reporting and Analysis:
- Generate and analyze financial reports using D365 Finance, providing insights to support business decision-making.
- Develop custom reports and dashboards as needed.
- Ensure compliance with accounting standards and regulatory requirements.
D365 Finance User Acceptance Testing (UAT):
- Actively participate in the UAT phase of the D365 Finance implementation project.
- Develop and execute test scripts to validate system functionality and data integrity.
- Identify and document system defects and provide feedback to the project team.
- Collaborate with finance teams to ensure the system meets their needs and expectations.
System Optimization and Support:
- Provide ongoing support to finance teams using D365 Finance.
- Identify opportunities for system optimization and process improvement.
- Stay up-to-date with D365 Finance updates and new features.
- Train end users on best practices for D365 finance.
Collaboration and Communication:
- Work closely with finance teams, IT, and external consultants to ensure successful project implementation and ongoing system support.
- Communicate effectively with stakeholders at all levels.
Knowledge, Skills and Experience Required
- Bachelor's degree in Accounting, Finance, or a related field.
- Purchase ledger, sales ledger, or journal posting experience. A mix of experience would be a huge advantage.
- Proficient in Microsoft Dynamics or similar billing and accounting systems. Microsoft Dynamics experience would be a huge advantage.
- Proven experience in financial process management (R2R, P2P, O2C).
- Experience with financial reporting and analysis.
- Proactive, self-motivated with the ability to work to strict deadlines and able to take initiative and follow through
- Strong affinity for numbers and attention to detail
- Excellent written and verbal communication skills
- Flexible approach and ability to effect change and solve problems
- Able to work in a fast-paced environment.
Knowledge, Skills and Experience Desired
- Experience in a similar role within the Finance industry.
- Knowledge of data migration and integration.
- Experience in UAT for ERP implementations, preferably D365 Finance.
- Experience of high-volume finance transaction processing
- Experience with financial1 reporting tools such as Power BI.
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Role Purpose
- We’re on the hunt for an Engineering Manager who’s passionate about building great teams, shipping products fast, and fostering an inspiring engineering culture. You’ll be the kind of person who loves to see engineers grow, removes obstacles before they become problems, and knows that the best teams deliver not because of deadlines, but because they’re truly engaged in what they’re building.
- You’ll bring a strong technical background—having been a software engineer yourself—so you get how engineers think, and how to help them thrive. You believe in iterating fast, learning from failure, and building scalable, maintainable systems without getting bogged down in bureaucracy.
- This is more than just managing people; you’ll be a key figure in our product and delivery processes, helping refine new features and functionality, taking point on our adoption of BDD across the engineering team, and supporting our scrum teams in moving quickly while not forgetting the excellent technical standard and necessary compliance alignment our customers expect of us. You’ll be accountable for the technical and delivery outcomes of your teams and will support around 20-30 software engineers.
- If you’re excited by the idea of leading talented software engineers in an environment where autonomy, experimentation, and getting products to market quickly are the norm, then we’d love to hear from you.
Responsibilities
- Lead, mentor, and support a team of globally located software engineers—helping them grow, develop, and do their best work.
- Create an environment where engineers are empowered, engaged, and genuinely love what they do.
- Foster a culture of continuous learning and technical excellence—where engineers aren’t just delivering, they’re levelling up.
- Drive hiring, ensuring we attract and retain top-tier engineering talent who thrive in a high-impact environment.
- Work with Product, Delivery, and other Engineering leaders to ensure the team is focused on the right things.
- Help teams prioritise ruthlessly, so we’re delivering real value—not just completing tickets.
- Cut through blockers, eliminate unnecessary complexity, and create an environment where teams can ship at speed.
- Champion a fail-fast, learn-fast mindset—experimentation, rapid iteration, and pragmatic decision-making.
- Making sure our engineering team feel at home at Collinson being themselves, unashamed of who they are or what makes them unique.
- Feel at home working across a range of systems and technologies, excited by the diversity of our product portfolio.
- Support our engineers in refinement sessions, stand-ups, and retrospectives, making sure teams are always learning and moving forward in a progressive way.
- Help shape our approach to modern software engineering—automation, testing, cloud-native architectures, and is excited about really maximising the possibilities of AI in our working lives.
- Be a voice for engineering best practices, while staying practical and always remembering our customers
Required Skills
- Hands-on experience as a software engineer before moving into leadership—you understand the craft.
- A strong track record of leading, mentoring, and growing engineering teams.
- Experience in hiring and retaining world-class engineers.
- A passion for modern software engineering—cloud, automation, testing strategies, and continuous delivery.
- A natural ability to remove barriers, cut through noise, and create clarity so teams can do their best work.
- A mindset that values learning, experimentation, and adaptability over rigid processes.
- Experience with AWS and Typescript would be great to have as well.
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Purpose of the role:
- The Conversion Rate Optimisation Manager is pivotal in fostering a culture of experimentation & personalisation across Collinson’s digital touchpoints. This role focuses on designing, executing, and evaluating A/B and multivariate tests to optimise customer journeys, improve user experiences, and drive key performance metrics such as engagement, lead generation, and revenue growth. By leveraging data-driven insights and advanced testing methodologies, the manager will identify opportunities to remove friction, enhance user satisfaction, and maximise conversion rates. Collaborating with cross-functional teams, this role ensures that experimentation informs strategic decisions, aligns with global business objectives, and addresses regional needs.
Key Responsibilities:
Customer Journey Strategy
- Develop and implement a comprehensive customer journey optimisation framework, focused on data-driven experimentation to enhance digital experiences and meet business objectives.
- Establish workflows and align cross-functional teams to deliver seamless, optimised customer experiences.
- Leverage tools such as Optimizely and other testing platforms to design and execute A/B and multivariate experiments for continuous journey improvement.
- Ensure all journey enhancements align with brand standards and global/regional campaign strategies.
- Evangelise experimentation and A/B testing across the organisation, ensuring teams understand the value of data-driven decision-making and incorporating testing into their workflows.
Journey Design and Improvement
- Identify pain points in customer journeys using qualitative insights and analytics.
- Design, execute, and manage experimentation plans, including A/B and multivariate tests, to validate hypotheses and optimise user flows.
- Collaborate with UX/UI teams to deliver intuitive and engaging journey designs across web and app platforms, informed by testing insights.
- Maintain and manage a customer journey optimisation roadmap, prioritising initiatives based on testing results, ROI, and business impact.
- Facilitate engaging workshops and training sessions to get stakeholders involved in experimentation and personalisation initiatives.
Performance Monitoring and Insights
- Track and analyse the performance of customer journey optimisation initiatives through well-defined success metrics.
- Source and gather relevant data independently, working closely with the data teams to ensure the accuracy and completeness of the data needed for experimentation.
- Generate actionable insights from test results and analytics to inform continuous improvement efforts.
- Maintain a repository of testing learnings and insights to build organisational knowledge and refine strategies.
Execution and Governance
- Partner with developers to integrate successful experiments into production environments.
- Create scalable, repeatable processes for testing and journey optimisation to ensure consistent quality across implementations.
- Advocate for test-and-learn methodologies and foster a culture of continuous improvement across teams.
- Be a charismatic leader, inspiring teams to adopt a mindset of continuous experimentation and optimisation.
Collaboration and Stakeholder Management
- Work closely with regional and global marketing, data, product, and technology teams to align on goals and execution strategies for optimisation initiatives.
- Serve as a trusted advisor, providing guidance on customer journey optimisation strategies to key stakeholders.
- Manage the Experimentation Executive, ensuring their growth and involvement in the execution of experiments and journey improvements.
Knowledge, skills & experience required:
Essential
- Strong experience in customer journey optimisation and digital experimentation in B2B and B2C environments.
- Hands-on expertise with experimentation tools like Optimizely, as well as familiarity with testing methodologies (A/B, multivariate).
- Proficiency in analytics platforms (Google Analytics, Heap) and data visualisation tools to monitor and interpret experiment results.
- Knowledge of CMS platforms like Contentful or Sitecore.
- Deep understanding of A/B testing, multivariate testing, and optimisation frameworks.
- Ability to source and gather data independently to support experimentation and decision-making.
- Experience in managing and mentoring teams, with the ability to manage an Experimentation Executive and oversee their development.
- Excellent communication skills with the ability to manage cross-functional collaboration in a global organisation.
- Data-driven mindset with strong analytical and problem-solving skills.
- Strong facilitation skills to lead engaging workshops and training sessions on experimentation best practices.
Desirable
- Familiarity with HTML/CSS/JavaScript to support experiment design and implementation.
- Experience with lead generation and MarTech tools.
- Exposure to customer experience design and optimisation methodologies.
Skills and Attributes
- Proactive, solution-oriented, and detail-focused.
- Capable of managing multiple priorities in a dynamic, fast-paced environment.
- Strong interpersonal skills to build relationships with diverse stakeholders.
- Charismatic and persuasive, with the ability to inspire teams and embed a culture of experimentation within the organisation.
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Purpose of the job
- As a Senior Content Strategist, you will own the development and execution of transformative, high-impact content strategies that drive engagement, conversions, and brand growth across all digital and offline channels. Partnering closely with executive leadership, product, marketing, and creative teams, you will shape the company’s content direction, ensuring alignment with overarching business objectives and strategic priorities. In this elevated role, you will champion innovation, maintain a cohesive and compelling brand voice, and act as a thought leader in leveraging content to influence consumer behaviour within the travel industry. This position demands visionary thinking, advanced leadership capabilities, and a proven track record of delivering measurable impact through content marketing
Key Responsibilities
- Develop and own the global content strategy, aligning it with business goals and brand vision.
- Act as a key advisor to senior leadership, influencing enterprise-wide strategies.
- Drive innovation by implementing emerging technologies and best practices in content creation and distribution.
- Oversee the planning, creation, distribution, and governance of content across all platforms (digital and offline).
- Ensure the content ecosystem delivers seamless and personalized customer experiences.
- Establish scalable processes for content development, localization, and distribution.
- Build, mentor, and lead high-performing content teams, fostering collaboration and accountability.
- Identify skill gaps and provide professional development opportunities for team growth.
- Develop advanced frameworks for measuring content performance and tying metrics to ROI and strategic outcomes.
- Leverage data insights to refine content strategies and improve KPIs like engagement and conversion rates.
- Present performance analyses and strategic recommendations to senior leadership.
- Champion the use of AI and cutting-edge tools to enhance personalization and content delivery.
- Drive initiatives to optimize customer journey touchpoints and increase engagement.
- Lead creative ideation sessions to establish the brand as an industry thought leader.
- Build strong cross-functional relationships to ensure alignment with Marketing, Product, Sales, and other teams.
- Manage relationships with external agencies, freelancers, and partners for consistent brand messaging.
- Establish governance frameworks to ensure compliance with legal, regulatory, and brand standards.
- Monitor and mitigate risks associated with content creation and distribution.
- Lead global content localization efforts to ensure regional relevance and effectiveness.
- Support organizational transformation initiatives through strategic content integration.
Knowledge, skills and experience required
- 10+ years of experience in content strategy, digital marketing, or a related field, with 5+ years in a senior or leadership role, ideally within the travel, hospitality, or lifestyle industries.
- Proven track record of developing and executing innovative, high-impact content strategies that drive engagement, conversions, and measurable revenue growth.
- Extensive expertise in SEO, content marketing, omnichannel content strategies, and emerging digital content trends.
- Advanced proficiency with enterprise-level content management systems (CMS), analytics platforms, marketing automation tools, and AI-driven personalization technologies.
- Exceptional writing, editing, and storytelling skills, with the ability to craft compelling, brand-aligned narratives across diverse channels.
- Strong executive leadership and strategic planning skills, with experience managing global teams, navigating matrixed organizations, and leading complex, cross-functional projects.
- Fluency in English is essential; proficiency in additional languages (e.g., Spanish, French, German, Mandarin) is highly advantageous for supporting global content localization and multicultural campaigns.
- Demonstrated expertise in data analysis, performance optimization, and using insights to refine strategies and achieve business objectives.
- Deep passion for the travel industry, with a nuanced understanding of how content influences traveller behaviour, decision-making, and loyalty.
- Ability to act as a thought leader and brand ambassador, representing the organization at conferences, workshops, and in industry forums.
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Purpose of the Job
- To provide specialist Human Resource support to stakeholders by facilitating and integrating aligned sound labour relations within the company. To assist with formulation of HR Policies, assisting in processing recruitment, selection, placement, and onboarding of staff. To provide, sound strategies towards staff retention, performance management as well as recognition and rewards programs. To promote a safe and inclusive workplace environment.
Key Responsibilities
Recruitment:
- Facilitate recruitment process, advertising, shortlisting, scheduling interviews, interviewing, placing, and onboarding
- Give feedback to successful and unsuccessful candidates
- Drafting and sending offer letters and contracts
- Create a new starter profile on the HRIS
- Advising managers on recruitment practices
- Drafting of contracts and annexures
- Conducting criminal and reference checks on LexisNexis
- Provide new starter details to payroll
- Submit transport request for new starters
- Liaise with Chapter2 for external recruitment inline the internal practice
- Facilitate and conduct induction
- Draft annexures for internal appointments
Labour Relations:
- Ensure adherence to labour legislation of BCEA, Employment Equity, LRA, Skills Development Levies Act, and POPI Act
- Advise managers on sound Labour Relations Practices
- Facilitate probation process and ensure migration to permanency and/or termination
- Manage any disputes pertaining to the employment relationship
- Validate and capture warnings on HRIS
- Assist Team Leaders and/or Managers to draft or formulate charges
- Chairing disciplinary hearings
- CCMA representation including objection of con-arbs and legal representation
- Assist in Incapacity hearings
- Assist Managers in conducting investigations
- Guide and advise stakeholders on absence management
- Draft and update policies
- Keeping abreast of changes in legislation
- Assist in the issuance of warnings and notice to attend disciplinary hearings
Manage absconsion process
Learning and Development:
- Inducting new employees
- Conduct Labour Relations Training for all new Team Leaders and Managers
- Conduct Managing Under Performance training for Team Leaders and Managers
- Conduct HRIS training for new Team Leaders and Managers
- Personal Development for employees guide inline with the company levelling
Payroll:
- Liaising with payroll department with regards to changes to employees’ salaries and allowances
- Generate reports
- Drafting UI-19 for exiting and exiting employees
- Managing the Maternity process and liaising with payroll department
- Deal with employee day to day queries such as payslip requests or related queries
- Terminate exiting employees on HRIS
- Update the payroll termination tracker
HR Operations:
- Generating reports for Management
- Facilitate and update staff movements on HRIS
- Build and Maintain relationships with Business Unit managers
- Conducting exit interviews
- Ensure HR projects are rolled out on behalf of People and Culture department
- Employment Equity Submission
Key skills and experience to be evidenced within your application included;
Minimum Requirements:
- HR or relevant qualification
- Previous experience in a HR generalist role
- Proficient in Microsoft Office (Word, Outlook, Excel and PowerPoint)
Knowledge:
- Sound knowledge of Labour Legislation
- CCMA procedure
- HR systems
Skills:
- Sound knowledge of HR systems
- Good interpersonal and people skills
- Problem solving skills
- A positive attitude
- High emotional intelligence
- Conflict Resolution skills
- Data interpretation and analytical skills
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Purpose of the job
- As a Salesforce Multi Cloud Developer, you will play a pivotal role in architecting, developing, and optimizing our Salesforce solutions, with a strong emphasis on Salesforce CRM, Loyalty Management, Service Cloud platforms. Collaborating closely with Solution Architects and cross functional technology team, you will lead the technical design and implementation of Salesforce solutions that enhance customer engagement, loyalty, and operational efficiency. This role demands a deep technical knowledge, a strategic mindset, and the ability to mentor junior developers.
Key Responsibilities
- Advanced Salesforce Development: Lead the development and customization of complex Salesforce solutions, focusing on CRM, Loyalty Management and Service Cloud. Utilize advanced Apex, Visualforce, Lightning components, and other Salesforce technologies extend our capabilities.
- Testing and Quality Assurance: Develop and execute comprehensive test plans to ensure the functionality, performance, and reliability of Salesforce solutions. Perform unit and integration testing. Support user acceptance testing to validate solutions against requirements and acceptance criteria.
- Solution Design and Architecture: Architect scalable, maintainable, and flexible solutions within the Salesforce platform that meet business requirements and anticipate future needs. Ensure solutions are optimally integrated with existing enterprise architecture.
- Advanced Problem Solving: Tackle complex technical issues, providing expert-level troubleshooting, root cause analysis, and solution implementation.
- Integration and Data Strategy: Design and implement robust integration patterns between Salesforce clouds and external systems, focusing on data consistency, security, and performance. Lead the development of data models and governance practices within Salesforce.
- Performance Optimization: Monitor, analyse, and optimize the performance of Salesforce solutions, ensuring they operate at peak efficiency and meet scalability demands.
- Technical Leadership: Collaborate with Solution/Technical Architects and other internal technology teams to define and implement technical strategies for Salesforce solutions, ensuring alignment with business goals and technical standards. Guide the development team through complex coding challenges and architectural decisions.
- Mentorship and Leadership: Mentor junior Salesforce developers and engineers, promoting best practices in coding, configuration, and continuous integration/delivery. Foster a culture of excellence and innovation within the team.
- Continuous Learning and Innovation: Keep abreast of the latest Salesforce releases, features, technologies, and best practices. Advocate for the adoption of new tools and technologies that can enhance business outcomes.
Knowledge, skills and experience required
- Degree in Computer Science, Software Engineering, or related field.
- 4+ years Experience in Salesforce development, with a proven track record in Salesforce CRM and Service Cloud platforms
- Lightning App builder experience
- Experience with JavaScript
- Strong expertise in Apex, Visualforce, Lightning components, SOQL, and SOSL.
- Experience with Salesforce integrations using REST/SOAP APIs, middleware, and other integration tools.
- Advanced knowledge of Salesforce Tooling and Metadata.
- Demonstrated experience in requirements gathering and translating business needs into technical solutions.
- Demonstrated experience in architecting and implementing complex Salesforce integrations and customizations.
- Strong foundation in CRM principles, data modelling, and software architecture.
- Salesforce Developer Certification, Platform Developer I/II, Salesforce Administrator and any relevant advanced certifications.
- Knowledge of Agile and Scrum methodologies.
- Familiarity with CI/CD tools like GitHub and Salesforce DX.
- Exceptional analytical and problem-solving skills.
- Ability to manage multiple projects and prioritize tasks effectively.
- Excellent communication and leadership abilities, with a track record of mentoring developers.
- Additional Salesforce certifications related to specific clouds (e.g., Service Cloud Consultant, Marketing Cloud Consultant etc ) are a plus.
- Experience with Loyalty Management and Salesforce Voice, would be preferred
- Experience with Data Cloud, Marketing Cloud and Amazon Connect is a plus
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The Role
- We are seeking a highly experienced Senior Fullstack Engineer to join our team. The ideal candidate will have a strong background in software development, with a focus on using modern technologies.
Key Responsibilities
- Lead the design and development of complex software systems (client-side and server-side) from conception to deployment
- Collaborate with cross-functional teams to deliver high-quality software solutions
- Build the front-end of applications through appealing visual design
- Develop and manage well-functioning databases and applications
- Develop and design effective APIs
- Collaborate with cross-functional teams to deliver high-quality software solutions
- Mentor and guide other engineers
- Stay current on industry trends and technologies to continually improve the team's technical capabilities
- Ensure that all software development is done to a high standard, and that it is fully tested and deployed in a secure and reliable manner
- Research and recommend ways it implement emerging payment innovations, including Open Banking, buy now pay layer, and alternative digital payment methods
- Stay current on payment legislation changes globally.
Knowledge, skills and experience required
- Strong technical experience leading the design and development of complex software systems
- Extensive experience of working in large scale enterprise software development with a global reach
- Knowledge of multiple front-end and back-end languages (Node.js, React, Next.js, Typescript, JavaScript, HTML, CSS) and their libraries
- Familiarity with RESTful APIs and GraphQL
- Familiarity with database technologies such as PostgreSQL, Redis, and MongoDB
- Experience with service orientated architecture
- Proficiency with Git, Confluence, Jira
- Demonstrable experience of Test Driven Development, unit testing tools, and experience of integration testing and continuous integration / deployment
- Working knowledge of cloud technologies, including AWS and Terraform
- Basic understanding of Docker, Kubernetes, and Deployments to the cloud
- Ability to write application code and automated tests according to team-adopted practices, disciplines, and quality guidelines
- Self starter that can take a product problem and develop a working technical solution
Method of Application
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