Trending Jobs at Mr Price Group

Job Description

• Mr Price - Adderley Street, Cradock:- Support the store manager in managing the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded. 

Responsibilities

Stock Management:

• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Authorise write offs, breakages, recalls and returns.                               

Sales Growth & Profitability:

• Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
• Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
• Identify and propose new opportunities to increase sales and brand awareness.                       

Risk Management:

• Conduct compliance checks through defined processes to ensure and enforce overall compliance to policies and procedures.               

Customer Experience Management:

• Ensure and maintain the implementation of customer experience processes to meet customer service standards.                               

Leadership & Development:

• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.                               

Qualifications

• Grade: 12.
• 2 to 3 Years' Experience in a Supervisory/Assistant Store Management capacity.
• Understanding of Sales & Service Management.
• Budgeting Skills.
• Proficiency in MS Office.
• Effective Communication Skills
• Understanding of Retail Trade.
• Understanding of Brand, Customer & Product.   

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Job Description

• Support and assist the store manager in managing the daily operations of a mr price money cellular store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.                                                                                                                                                                              

Responsibilities

Stock Management:

• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Assist with authorising write offs, breakages, recalls, OBF (out of box failures), cellular repairs and returns.    

Sales Growth & Profitability:

• Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
• Monitior, review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
• Keep abreast of new opportunities to increase sales and brand awareness. This may include: in-store marketing, competitor shopping. 
• Drive credit, Insurance , Mobile and Cellular performance to achieve the agreed budget.

Risk Management:

• Assist the store manager to conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO reports, POS reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.               

Customer Experience Management:

• Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.                               

Leadership & Development:

• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.                   

Qualifications

• NQF level 4 (Grade 12) or equivalent.
• 3 Years' Experience in Retail (Management Experience Advantageous).
• Understanding of Sales & Service Management.
• Budgeting Skills.
• Computer Literate.
• Good Communication Skills
• Understanding of Retail Trade.
• Brand, customer service , cellular, mobile, new accounts, and insurance product understanding.

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Job Description

• The eCommerce Portfolio Manager plays a critical leadership role in aligning and executing IT/Tech commerce strategies across our eCommerce platforms — spanning web and mobile applications across multiple trading divisions. This role is responsible for managing the ecommerce delivery roadmap, prioritizing initiatives, and ensuring seamless execution through strong cross-functional collaboration.
• You will partner closely with architecture teams, divisional eCommerce leads, third-party vendors, ecommerce operations (In-store, fulfilment), customer service, and other stakeholders to drive platform excellence, elevate the customer experience, and optimize performance across all ecommerce omnichannel touchpoints.                         

Responsibilities

Driving Strategy:

• Translate IT Strategies into tactical solutions to address key business requirements, drive capability and produce delivery roadmaps. 
• Understand the current and future ecommerce trends and knowledge share amongst the team.   

Project, Innovation and Enhancements Execution:

• Oversee a portfolio of eCommerce initiatives and platforms, ensuring coordinated delivery, prioritization, and alignment across business divisions.
• Actively engage with all ecommerce trading divisions (Mr Price: Apparel, Home, Sport, Money, Cellular, Sheet Street and Miladys) and interpret their individual business ecommerce requirements. 
• Define and execute the e-commerce product roadmap aligned with business goals and customer needs.
• Own the end-to-end lifecycle of key e-commerce features including discovery, planning, development, testing, and go-to-live
• Plan, implement & support the Tech project and enhancement execution to promote productivity and ensure market ecommerce differentiation for the ecommerce trading divisions.
• Innovation & Solution Development: Foster a culture of innovation by identifying emerging trends and leading the development of market-differentiating solutions that enhance the ecommerce customer journey.

Risk Management:

• Highlight risks to the business and ensure compliance to legislation and company policy at all times throughout service lifetime. 
• Introduce sustainable processes and procedures that minimize risk and vulnerabilities within the environment and applications. 
• Address risks raised by auditing and security teams 
• Change Management: Manage the introduction of new features, updates, and systems in a structured way that minimizes disruption and maximizes adoption across departments.

Team Management:

• Ensure cross-functional collaboration between Tech, divisions and vendor teams to ensure seamless communication, efficient resource allocation, and cohesive execution.
• People & Vendor Management: Develop strong internal teams and external vendor relationships, focusing on upskilling, alignment, and consistent delivery of high-impact digital solutions.
• Ensure that the workload within the team is distributed fairly and in line with the team's priorities to deliver on departmental KPI's / targets but also challenging to drive intellectual growth
• Keep abreast of talent pool to contribute to the recruitment of top talent. Drive succession, training and development within the team to ensure resource capability and business continuity. 
• Conduct on-on-one check in's with the team to drive and cultivate the driving
• Lead the team which includes: managing performance, driving the culture or the Group, development of the team and recognition

Vendor Management:

• Drive partnerships with existing vendors to ensure on time and in full delivery. 
• Source innovative and cost effective solutions and vendors to push value to the Group.
• Operational responsibility to ensure that deployed services operate within the agreed SLA's and remain fit for purpose.
• Negotiate contracts with suppliers of services or software.
• Ensure vendors have sufficient capacity to deliver as per the approved Roadmap 

Product and Operations Management:

• Product Lifecycle Ownership: Maintain responsibility for the ongoing support, enhancement, and lifecycle management of digital products — ensuring stability, scalability, and security.
• Ensure maximum up time of all applications and services within the centralised retail domain architecture as per the agreed SLA agreement with business. 
• Delivery of RCA's and analysis of reoccurring incidents to promote product stability. 
• Build scalable solutions that ensure organic growth of the Group and optimal performance during load e.g. peak trade, Black Friday etc.
• Actively track and manage the budget to get maximum value.

Qualifications

• 5–10 years of proven experience in eCommerce, digital product management, or eCommerce project/portfolio management within a digital-first environment.
• 2–3 years in a leadership or cross-functional coordination role, ideally within a complex eCommerce or digital transformation context.
• Demonstrated ability to manage multiple digital projects or products simultaneously across large-scale or multi-brand organizations.
• In-depth knowledge of leading eCommerce platforms, such as Magento (including Magento 2), Shopify Plus, Salesforce Commerce Cloud, Oracle ATG, etc.
• Hands-on experience with order management and fulfilment ecosystems, including:
• Order routing and orchestration
• Click & collect
• Courier integration
• Distribution centre and fulfilment operations
• Experience working with native mobile apps, Progressive Web Apps (PWAs), or solutions built on React for eCommerce.
• Strong working knowledge of Agile methodologies, and fluency in tools like JIRA, Trello, Slack, and Asana.
• Proven ability to collaborate with UX/UI designers, developers, and QA/testing teams to deliver seamless digital products.
• Solid understanding of web analytics, conversion optimization, and performance tracking using tools such as:
• Google Analytics
• Hotjar
• BI tools like Tableau or RJMetrics
• Technical understanding of the following languages, config and dynamic :
• SQL
• CSS & JavaScript
• Application configuration
• Basic infrastructure considerations related to eCommerce environments (Stability and Scalability for high peak eg. Black Friday
• Experience with application integration between eCommerce platforms and supporting systems (e.g., ERP, CMS, OMS, Courier), including API integration and Magento 2 architecture.
• Knowledge of SEO, SEM, and digital marketing strategies that fuel eCommerce growth across diverse customer segments.
• Familiarity with customer experience enhancement tools such as:
• Nosto (merchandising personalization)
• Klevu (search optimization)
• Yotpo (rating and reviews - user-generated content & reviews)
• Our ideal person will also have the following key attributes: Outstanding communication, interpersonal and leadership skills; organization and time-management skills; effective negotiation and vendor management skills; proactive problem solver with the ability to think ‘out of the box’

Soft Skills & Core Competencies:

• Strong stakeholder engagement and communication skills (both technical and business-facing).
• Ability to manage vendors and third-party tools/software partners.
• Excellent problem-solving, prioritization, and decision-making skills.
• Capable of translating business goals into tech requirements and managing delivery across departments.
• Ability to thrive in a fast-paced, cross-functional environment.

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Job Description

• The Role is responsible for monitoring store efficiencies, leading store management, and identifying business opportunities in an area, in order to achieve Operational KPIs (including sales and profit targets).                                                                                                                                                

Responsibilities

Sales Growth & Profitability Analysis

• Analyse sales & profitability reports in order to provide feedback to Store Management on required operational actions timeously and monitor & provide insights to Line Management on operational efficiencies.

Leadership & Strategy:

• Contributing to the development of the Operations strategy in line with business strategy & growth. Leading and driving the Store management teams within an area to achieve Area Dashboard KPIs & operational strategy. 
• Identify and drive training needs, coaching, and development with a key focus on Talent management, performance management, and succession planning.

Customer Experience:

• Monitor and review the implementation of customer experience processes (through regular store visits, photos, etc.) to ensure a culture of exceptional customer service.
• Provide customer-related feedback to support center teams (buyers, marketing, etc.) in order to influence customer-centric decision-making.

Risk Management:

• Conducting compliance reviews through weekly exception reports (e.g. COMO & weekly hanger counts etc.) and regular store audits ensuring overall compliance with policies and procedures.                

Business Development:

• Identify new opportunities to increase sales and brand awareness through new store site evaluations to provide input to feasibility study; in-store marketing, comp shops, and partnering and participating in local events and product and trade post-mortem & strategy recommendations.

Qualifications

• NQF level 5 or equivalent
• 3 Years’ experience in an Operations managerial position
• Sales & Service management.
• Financial planning & budgeting.
• Retail market intelligence & awareness.
• Computer literacy.
• Basic labour legislation.                                                
• Retail understanding, understanding of brand & customer.
• Valid driver’s license.

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Job Description

• Develop, plan and execute digital publishing within various platforms to ensure excellent customer experience to show case the Mr Price Money brand and Sub Brands (including Mr Price Cellular). 
• Ensure the website is stable (in conjunction with IT) and updated to drive credit sales, cellular sales, account acquisition and an all round good customer experience.
• Driving website efficiencies, ensuring the Ecommerce platform is commercially viable.

Responsibilities
Content development, Planning & Execution                  

• Work collaboratively with the Creative team to understand brief requirements and timelines.
• Measure effectiveness by creating tracking for all digital work. 
• Develop plans for activities and timelines for code development work to ensure deadlines are achieved.                      

Technology Alignment                     

• Maintain an up to date skill set in web development programmes, web development technologies as well as Email marketing coding standards to ensure Mr Price Money platforms are aligned to most recent technology adjustments.                                    

E-Commerce Support           

• Collaborate and provide support to the broader E-commerce team in the areas of Reporting, retouching and Magento to ensure deadlines are met                   
• Working closely with the digital marketing team to drive ecommerce efficiencies, ensuring the websites achieve sales targets and are commercially viable.              

Qualifications

• Grade 12 & Tertiary qualification in IT                                                                       
• 3-4 years experience                                                                          
• Good understanding of HTML, CSS, Enterprise Content Management systems, Microsoft Suite, Adobe Suite, Magento, Dotdigital                                                     
• Merchant business processes, customer experiences