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  • Posted: May 24, 2024
    Deadline: Not specified
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  • Accenture solves our clients' toughest challenges by providing unmatched services in strategy, consulting, digital, technology and operations. We partner with more than three-quarters of the Fortune Global 500, driving innovation to improve the way the world works and lives. With expertise across more than 40 industries and all business functions, we deliver...
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    Telco Solution Architect Manager

    Job Description

    • Design and deliver the technology architecture for a platform, product, or engagement, from development to operations. Shape technology architecture during the sales and solutioning process, as required.

    Experience:

    • Business support systems
    • Billing systems i.e. oracle radat, andox, CSD
    • CRM systems oracle (anything that keeps the customer information) 
    • sales 
    • OSS
    • coms cloud experience
    • Billing side
    • CRM side 
    • Oracle/ Salesforce 

    Qualifications

    • Relevant Tertiary Degree in Information Technology

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    Paid Media Specialist - CPT

    Responsibilities (include but are not limited to):

    Media Planning:

    • Proficient in Digital Media Planning
    • Propose new Digital channels for a client when they become available and are relevant
    • Ability to set KPI’s for campaigns and budgets if they are not pre-defined
    • Conduct research and find the insight in the research for proposals and campaigns
    • Identify the right audiences and channels for a campaign
    • Effectively manage media channels to deliver on Cost, Quality, and Timing targets
    • Creative thinking on campaign execution using multiple Digital media channels

    Implementation:

    • Successfully implement social campaign set-ups
    • Implement media plans
    • Manage budgets spends accurately
    • Manage program execution and financial performance while ensuring that we deliver to KPI’s

    Optimisation:

    • Review live data and recommend changes to affect overall campaign performance
    • Manage key conversion points in the marketing funnel
    • Manage and optimize landing pages, website calls-to-action (CTAs), and lead-generating forms
    • A/B test and continually measure the performance of CTAs
    • Collaborate with teams responsible for blogging, email, social media, in order to optimize each conversion path
    • Optimize our marketing’s conversion paths
    • Increase conversion rates and drive marketing-qualified leads
    • Optimize the lead-to-customer conversion rate
    • Increase funnel marketing efficiencies
    • Achieve and in most cases exceed KPI’s for the business
    • Proactively use optimisations and insights for future campaigns/iterations

    Reporting:

    • Derive insights and propose tactics and recommendations
    • Propose changes and channel experimentation for enhanced results

    Qualifications

    Requirements/Experience/Skills:

    • Relevant tertiary qualification in Digital Marketing
    • Google Certifications (Google Analytics, Google tag Manager, Google Ads - Search, Display and Video)
    • Facebook Certifications (Blueprint)
    • GMP Stack Experience (DV360, SA360, experience in Campaign Manager)
    • LinkedIn Campaign Manager
    • Proficient in MS Office (i.e., Word / Excel / PowerPoint / Keynote etc.)
    • Minimum 4 years working experience as a Paid Media Specialist in an Advertising Agency or Digital Advertising Agency
    • Well versed in Digital (full digital eco-system)
    • Knowledge of Websites and UX (for KPI setting on a lead model)
    • Knowledge of the Google Adwords and media offering across all areas (GDN, PPC, Programmatic) and keep abreast of all new offering
    • Knowledge of programmatic service providers and their offerings
    • Knowledge of analytics and reporting tools
    • A strong ability to glean insights from data for reporting and proposals
    • Intimate knowledge of other platforms that are mainstream and become widely adopted in our client’s space.
    • Ability to engage with clients and engage on robust conversations that focus on performance and interrogate strategies for improvements.
    • A good command of the English language (both verbal and written)
    • Strong time management skills
    • Strong presentation skills
    • Strong multitasking skills (ability work on multiple briefs at any given time)

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    Senior Designer - CPT

    Responsibilities (include but not limited to):

    • Collaborate with a copywriter to come up with concept or visual identity. Understand client deal and relevant industry
    • Engage with deal teams, ECD and internal stakeholders to deliver concept and campaign. Suggest creative solutions and innovative tech-forward media to elevate project
    • Present/review/brainstorm solutions with other creatives, account leaders and clients
    • Design for creative from layouts to presentation, concept and final rollout, for all elements
    • Aim to win awards through excellent design and innovative thinking. Present work every three months to Accenture Song global CCOs
    • Suggest and execute creative visual identity and ideas for briefs 
    • Quick to create high-quality design, comps, storyboards, and presentations
    • Creative strategies to support work
    • Focus on details and prepare flawless deliverables for handover
    • Adhere to quick turnaround times are quick
    • Keep abreast of advertising trends in accordance with industry best practice

    Qualifications/Experience/Skill:

    • Relevant tertiary qualification in Graphic Designer or Art Direction
    • Proficient in Office 365 (i.e. MS Teams/SharePoint/Outlook etc.)
    • Minimum 6 years’ experience as a designer in an Advertising Agency, B2B Agency, or corporate studio
    • Proficient in Adobe Suite and Figma
    • Basic experience in genAI
    • TTL & BTL experience is essential
    • Strong communication skills
    • Strong presentation skill
    • Strong time management skill
    • An online portfolio showcasing all TTL & BTL work

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    Security Delivery Associate Director - Midrand

    Job Description

    • Provide security services to safeguard information, systems, data, assets, and individuals. rotect enterprise systems, applications, data, assets, and individuals for Accenture and clients. Provide services to protect information, infrastructures, and business processes against cyber threats.

    Qualifications

    • Develop plans to safeguard computer files and intellectual property against accidental or unauthorized modifications. Perform risk assessments and execute tests to ensure functioning activities and security measures. Document security and emergency measures and perform required audits.

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    Workplace Customer Experience Specialist

    Key responsibilities will include:

    • Lead a team of 8-10 pax who provide customer facing services within our offices.
    • Ensure consistent delivery of our overall Customer Experience through a variety of cross-functional tasks.
    • Organize, support and resolve the escalations related to services within scope, including onsite meetings and events.
    • Collaborate with a variety of teams across workplace solutions, marketing, technology support and more.
    • Ensure support for assigned events, completion, accounting distribution and final reconciliation.
    • Update the knowledge base with supplier and sourcing trends, applying new approaches as appropriate.
    • Help establish standard terms and conditions for customers and internal services providers and adjust processes or sourced arrangements.
    • Provide support to communicate policy to our Accenture team and our internal service providers.
    • Monitor and manage compliance with existing policy and recommend changes to align with changing business needs.
    • Remain abreast new emerging technologies and systems to drive efficiencies to processes in particular from a technical stand point.
    • Assist in optimizing the customer service offered by the different business areas such as: workplace, marketing and technology support. Report issues which may affect the Customer Experience when needed and follow up.
    • Conduct ad hoc analysis of social conversation in response to issues, situations and other trends impacting Customer Experience while providing insight and recommendations on overall communications strategies to leadership.
    • Review meaningful KPIs report to improve Customer Experience. Help implement action plans for improvement.
    • Maintain and update all content in the multi-channel platforms under scope.
    • Serve as the main point of contact internally and externally within the organization.

    Ideally you will be:

    • Service and customer oriented
    • A leader who is able to foster a cooperative and collaborative work environment and work with the team to achieve goals
    • Able to analyze, and problem-solve and independently resolve issues across tasks/projects
    • Target-oriented and results-driven
    • A creative thinker
    • Good at time management
    • Abel to handle multiple competing priorities proactively and adapt to a flexible, fast-paced environment
    • High attention to detail
    • Good interpersonal skills to include relationship and stakeholder management, influencing and negotiating. Is able to work well will all levels of management, staff, outside clients and vendors
    • Excellent written and oral communication skills, with ability to clearly communicate ideas and results to all organizational levels 

    Qualifications

    • Approx 8 years’ experience inhospitality organising meetings and events or equivalent with experience in customer service delivery across several work areas.
    • Strong business acumen with financial accounting skills.
    • Able to develop and oversee operating budgets
    • Resource management experience covering:
    • Workload management
    • Performance and career counselling
    • Communications
    • On-the-job training
    • Conflict resolution
    • Program/project management skills
    • Good knowledge of Microsoft office tools and SharePoint

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    Senior User Experience Designer - Midrand

    Daily activities include:

    • Discoverce support
    • Requirements elicitation
    • Behavioural data analysis
    • User surveys and interviews
    • Persona’s and mental models
    • Empathy maps
    • Current product analysis
    • Competitor product analysis
    • Best practice analysis
    • User testing and feature validation
    • Describe
    • Solutioning workshops
    • Feature listing and prioritization
    • UX definition and principles
    • Browsing flows
    • Low-medium fidelity wireframing
    • Functional prototyping
    • Accessibility implementation guidelines
    • User stories and product roadmap contribution
    • Design
    • Look and feel establishment
    • Graphic user interface design
    • Accessibility implementation and testing
    • Micro-copy and UX writing
    • Multi-device design and rollout
    • Design system utilisation and extension
    • Micro-interactions and motion prototyping
    • Develop
    • Annotated design specifications
    • Visual asset preparation
    • Development implementation review
    • Product experience testing
    • Content quality assurance checks
    • Design system governan


    Qualifications

    • Skills & experience are we looking for includes:
    • Relevant tertiary qualification
    • Strong portfolio showcasing product and platform design work
    • Proficient in utilising prototyping software, including Figma and the Adobe Suite
    • Good understanding of branding, marketing, data, media, social UI, UX, business analysis, and technology trends
    • Able to create scalable component libraries
    • Good understanding of development processes and agile methodologies
    • Keen eye for design with meticulous attention to detail
    • Able to articulate and rally support for design decisions
    • Skilled in working collaboratively with both internal and external client teams.
    • Initiative-driven with a self-leadership approach
    • Positive attitude with a strong sense of empathy
    • Deadline-oriented with exceptional organizational skills
    • Strong team player fostering positive and respectful collaboration
    • Willingness to embrace challenges while excelling within high-pressure scenarios

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    Mid Software Developer

    Key responsibilities include:

    • Collaborate within a Software Development team, following Agile development methodologies.
    • Engage with Project Management and solution architects to estimate and scope out projects.
    • Partner with the Creative team during planning, discovery, and production phases.
    • Collaborate with both front-end and back-end development teams to create and optimize solutions.
    • Enhance code for optimal performance.
    • Comment code and produce documentation to industry standards as required.
    • Develop code to high standards while embracing industry-accepted architecture and design pattern techniques and methodologies (e.g., MVC, SOA, OOP, DI, etc.).
    • Define and develop APIs.
    • Contribute to the analysis and design of software products and tools.
    • Evaluate and provide insights on technical feasibility.
    • Create high-quality prototypes for a clearer understanding of UI designs.
    • Test and confirm software meets the needs of intended audiences.
    • Recommend and implement enhancements and improvements.
    • Adhere to formal Software Engineering best practices.
    • Mentor and guide team members.
    • Monitor and measure customer experience and KPIs.
    • Provide periodic progress reports to management and customers.

    Skills & experience are we looking for includes:

    • Minimum of 5+ years of experience in building Applications.
    • Minimum of 4+ years of experience with React and/or Angular.
    • Solid understanding of Object-Oriented Programming (OOP) concepts.
    • Proficient hands-on knowledge of HTML5, CSS3, ES6+.
    • Thorough understanding of the React Virtual DOM, JSX, and API.
    • Hands-on experience with REST APIs, GraphQL, and WebSocket.
    • Experience with a State-management framework like Redux (with middleware) or MobX.
    • Understanding of cloud-based technologies, Azure, SQL, and relational databases, SOAP and REST Web-Services, JSON, XML, MSAL.
    • Comfortable with concepts like Container/Presentation components, Higher Order Components.
    • Experience with UI libraries like Material-UI, Semantic UI, Bootstrap, or similar.
    • Good grasp of CSS in JS, also known as scoped-css or Styled Components.
    • Proficient in unit testing with Karma + Mocha or Jest.
    • Experience working with frontend build systems and automating tasks using Grunt/Gulp.
    • Familiarity with MVC frameworks (Backbone.js, or similar) and knowledge of common JavaScript design patterns is a plus.
    • Experience working with server-side JavaScript frameworks based on Node.js.
    • Exposure to Style Guides, Atomic Design.
    • Exposure to Scrum and Agile methodologies.

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    Copywriter - Cape Town

    Responsibilities (but not limited to):

    • Craft copy that s grounded in insights, data, organisational goals if relevant, and our clients briefs and objectives
    • Work closely with the creative teams i.e. designers, art directors etc. share views and contribute constructively
    • Collaborate with the broader internal stakeholders to bring value and cohesion
    • Listen to understand the brief to ensure clarity before undertaking tasks and seek solutions
    • Understand the importance of on brand writing and adapting different tone of voice for different clients
    • Work on small, medium and large projects and invested in final product
    • Understand the fundamentals of great content marketing
    • Appreciation of creative strategy and curiosity about how businesses work
    • Capable of presenting ideas and concepts articulately and confidently to the team
    • Able to practice cross channel thinking and contribute creative solutions
    • Able to come up with exciting and unique ways to manipulate formats and platforms to create ground breaking work
    • Ability to advise juniors and offer support
    • Proofread copy to ensure there are no spelling grammar tonal errors
    • Provide relevant and reasonable feedback and give input
    • Strategic thinking, analyse situations and respond with solutions
    • Keep abreast of advertising trends within industry best practices

    Qualifications/Experience/Skill:

    • Tertiary qualification in Copywriting
    • Proficient in Office365 i.e. MS Teams/Word/PowerPoint, etc.
    • Minimum 4 years working experience as a MW Copywriter in an Advertising Agency
    • TTL experience is essential
    • Well versed in Digital (advantageous)
    • An excellent command of the English language (both verbal and written)
    • Strong presentation skills
    • Strong time management skills
    • Strong multitasking skills (ability to work on multiple campaigns briefs at any given time)
    • An online portfolio demonstrating TTL work (essential)

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    Copywriter (Social)

    Responsibilities (include but are not limited to):

    • Write copy across all channels including print, social media, video, email, banners, website, etc.
    • Collaborate with creative teams to conceptualize big ideas and write copy on campaign deliverables (i.e. social media campaigns, email campaigns, landing pages, websites etc.)
    • Interpret copywriting briefs to understand project requirements
    • See projects through the whole creative process – from concept, copy, design collaboration to production
    • Edit and proofread copy to ensure standards are met
    • Drive brand consistency across all communications
    • Use SEO principles to maximize content reach and search rankings
    • Source images and other content
    • Keep abreast of digital and advertising trends in accordance with industry best practice

    Qualifications/Experience/Skill:

    • Tertiary qualification in Digital Copywriting/Copywriting
    • Proficient in MS Office365 (i.e. Word/Excel/PowerPoint/MS Teams/OneDrive etc.)
    • Minimum 4 years working experience as a (MW to Snr) Digital Copywriter in an Advertising Agency or Digital Advertising Agency
    • Digital (well versed in Digital and all things social media)
    • Good understanding of social media KPI's
    • A good command of the English language (both verbal and written)
    • Vernac: ability to write in isiXhosa & isiZulu will be advantageous
    • Strong presentation skills
    • Strong multitasking skills (ability to work on more than one brief at any given time)
    • Strong time management skills
    • Strong administrative and organisational skills
    • A portfolio showcasing Digital and TTL work

    go to method of application »

    Application Senior Developer

    Job Description

    • Design, build, assemble, and configure application or technical architecture components using business requirements
    • Architect the development strategy for applications and components
    • Implement and set security and data direction for the coding work
    • Ensure communication from to the technical architect of any issues that may affect any other areas of the project
    • Ensure maintenance activities are in line with Service Level Agreements SLAs or other business requirements
    • Provide technical expertise and guidance to production support staff
    • Lead code and quality management reviews

    Qualifications

    • 3-year tertiary qualification.

    Method of Application

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