Vacancies at Ackermans

• The purpose of this P27 role is to deliver exceptional customer shopping experience through stock replenishment, merchandising, housekeeping and efficient processing of transactions at till points. 
• If you are self-motivated, passionate about performance and have the high energy level required for this fast-paced, exciting and dynamic retail environment, consider this to be an opportunity to invest and grow your career.

Knowledge Skills & Experience

• Excellent customer service skills 
• Communication skills – fluent in English (any other language would be beneficial 
• Tenacious 
• High energy levels 
• Highly motivated and target driven Experience
• Previous retail experience would be advantageous 

Key Responsibilities

• Provide excellent customer service to give customer a great shopping experience - Assist shoppers to find the goods and products that they are looking for - Attend to customer queries / complaints 
• Cashier duties - Process cash and card payments - Process Lay Bys - Process customer refunds - Reporting discrepancies and problems to the supervisor - Till balancing 
• Merchandising - Ensure that stock is correctly priced and displayed - Ensure product availability of the sales floor - Housekeeping - Keeping up to date with promotions 
• Risk - Ensure that products are tagged in line with the company policy - Participating in stock takes - Be on the lookout for shoplifters and fraudulent activities and report any suspicious behaviour to Management 
• Consistently live the Ackermans values & policies and procedures in all aspects of your work.

go to method of application »

• We’re looking for a confident and experienced Digital Photographer to join our in-house studio team. You’ll photograph everything from high-volume e-commerce content to styled imagery for social media, campaign point-of-sale, and marketing. The pace is fast, the work is varied, and you’ll be responsible for how our products are seen by millions of customers.
• This role contributes towards how the Ackermans brand shows up across all platforms. You’ll help create clear, distinctive, and trend-aligned imagery that aligns with the visual identity of Ackermans. You will understand the importance of delivering consistent on brand imagery that supports both our everyday digital output and select brand campaigns.
• You’ll work closely with the studio and marketing team to keep production smooth, manage equipment, and deliver high-quality photography and short-form video content that elevates the brand.

What you’ll do:

• Photograph e-commerce content, including flatpack, on-model, and styled product shots
• Capture stills for social media and brand campaigns as needed
• Set up and operate lighting and camera gear based on creative briefs
• Shoot short-form video content for social or product use
• Work within brand style guides and meet daily and weekly deadlines
• Assist with studio bookings and daily scheduling
• Maintain studio equipment, update software, and keep the space clean and organised
• Work closely with the marketing team and external suppliers

What you need:

• 4+ years of experience in a high-volume studio environment
• Strong portfolio showing fashion, footwear, or lifestyle photography
• Skilled in Capture One, Photoshop, Lightroom, and Mac OS
• Solid knowledge of lighting, framing, and styling for stills and video
• Experience shooting and handling basic video production
• Good communication skills and the ability to manage your time well
• Comfortable working across multiple projects and teams

It helps if you also have:

• Experience managing a studio or shoot calendar
• Worked with creative or marketing teams in retail
• Videography skills beyond the basics
• Experience contributing to concept or content development

go to method of application »

• We're seeking Store Planners with a rock-solid foundation in commercial thinking, sharp analytical skills, and a proven track record of crunching numbers like a pro. Your mission? To fine-tune our sales strategy in alignment with our company's goals.
• Our ideal candidate? A self-motivated powerhouse who's passionate about performance and driven by solutions. You'll need to bring your high energy level to keep up with the excitement of our retail environment!
• If you're ready to dive into the heart of retail and make a real impact, we want to hear from you. Join us on this exhilarating journey as we shape the future of our business together!  

 So, what will you do? 

• Ensuring the accurate distribution of seasonal stock to optimise sales.
• Ensuring the optimal distribution of non-seasonal and seasonal replenishment stock to optimise sales.
• Delivering a location plan that allows for the clustering of stores at the required product level.
• Delivering seasonal and non-seasonal replenishment profiles at the required product level.
• Supplying inputs to the Seasonal look for the required visual merchandising.
• Analysing store performance and providing accurate and timeous information in order to optimise business decision making.
• Ensuring new stores are stocked to plan.
• Assisting stores in resolving any queries relating to stock.

What experience & qualifications do you need?

• A minimum of 2-3 years sound experience in store planning within a clothing retail environment is an important requirement.

The following additional experience would be ideal:

• Previous store management experience
• Previous exposure to general logistics and supply chain processes
• Experience working in planning systems such as Location Planning, JDA Allocation Planning and/or Just Enough
• Experience in Outerwear
• A working knowledge of the latest Microsoft packages (Word & Excel) is essential.
• Experience in working at an advanced level in Excel would be a definite advantage.

The following qualification would be ideal:

•  Grade 12 Certificate/Matric is essential.
• A National Diploma or Degree in Business/Retail Management or Accounting/Finance would be beneficial.

go to method of application »

JOB PURPOSE:

• We’re looking for experienced planners to deliver, implement and manage departmental business plans that support the merchandise strategy.
• Our ideal candidate? An experienced planner with a strong understanding of merchandise products in a value retail business. A self-motivated individual who's passionate about data-driven performance and driving results through numbers. You'll need to bring your high energy level to keep up with the excitement of our retail environment!

KEY RESPONSIBILITIES:

• Delivering and implementing departmental business plans that support the SBU’s merchandise strategy.
• Managing departmental forecasts to achieve agreed departmental growth and profitability as per the Business Plan.
• Preparing and delivering merchandise assortment plans that support the signed-off departmental business strategy.
• Ensuring sufficient inflows to maintaining agreed replenishment service levels to achieve agreed departmental growth and profitability as per the Business Plan.
• Providing accurate and timeous merchandise information to minimise risk and optimise business opportunities.
• Executing and managing project plans to achieve the agreed objectives (if applicable).

QUALIFICATIONS REQUIRED:

Essential: Grade 12 certificate / Matric

Preferred:

• B. Comm./ B. Science degree in Finance, Accounting, Mathematics, Stats and Business Science OR
• National Diploma majoring in Internal Auditing and Cost and Management Accounting OR
• National Diploma in Financial Information Systems

JOB RELATED KNOWELDGE AND SKILLS REQUIRED:

Knowledge required:

• the retail merchandise cycle with regards to Buying, Planning, Logistics and Stores
• seasonal & non-seasonal replenishments
• the SA retail clothing market, customers and competitors

Skills required:

• Sound commercial thinking & numerical skills
• Analytical thinking & logical problem-solving skills
• Interpersonal and relationship-building skills
• Planning, organising & time management skills.
• Conflict resolution skills
• Resilience, agility, and the ability to maintain high levels of drive and initiative under pressure.
• Collaboration skills, fostering a shared vision, and positively influencing decision-making in a team setting.
• Flexibility to function effectively under pressure and maintain a positive attitude and work performance in diverse circumstances.
• Self-motivation, a sense of responsibility, and pride in one's work.
• Methodical and detail-oriented approach, ensuring accuracy in tasks.
• Effective communication skills across all levels.
• Strong sense of integrity in professional conduct.
• Deadline-oriented mindset.
• Assertiveness in handling tasks and responsibilities

EXPERIENCE REQUIRED:

• A minimum of 2-3 years previous experience in product planning within a relevant retail and/or FMCG environment is essential.
• Replenishment and assortment planning experience
• Prior store planning experience
• Previous store management experience (1 – 2 years)
• Previous exposure to general logistics and supply chain processes
• Experience working in planning systems.
• Experience working with the most recent Microsoft software, including Word and Excel, is a prerequisite. Proficiency in advanced Excel usage would be an asset.

go to method of application »

• You will represent and be a custodian of the brand of our store
• Be energetic and a self-starter
• Two (2) years retail experience which includes at least one year in a supervisory and or management position
• Outstanding merchandise management , stock and cost control skills
• The capacity to maintain high store standards
• A proven ability to influence and lead a team
• You will have a keen development orientation in that you will be inspired to develop yourself and fellow team members
• Ability to communicate effectively in English (written and verbal) and competence in a second official language would be a definite advantage
• Grade 12 or equivalent
• Further qualifications related to retail/business will be an advantage

go to method of application »

Minimum requirements

• You will represent and be a custodian of the brand of our store
• Be energetic and a self-starter
• Two (2) years retail experience which includes at least one year in a supervisory and or management position
• Outstanding merchandise management , stock and cost control skills
• The capacity to maintain high store standards
• A proven ability to influence and lead a team
• You will have a keen development orientation in that you will be inspired to develop yourself and fellow team members
• Ability to communicate effectively in English (written and verbal) and competence in a second official language would be a definite advantage
• Grade 12 or equivalent
• Further qualifications related to retail/business will be an advantage