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  • Posted: Dec 10, 2025
    Deadline: Dec 22, 2025
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  • Boxer Superstores is a South African based, discount supermarket trading in the Southern African retail marketplace. Our ambition is to be Africas favourite discount supermarket. We trade across every province and in the Kingdom of eSwatini ensuring our shoppers benefit from our full service supermarket offerings.


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    Customer Service Officer - Tongaat

    Purpose

    • To provide a continuous flow of accurate information to stores regarding order status and estimated time of arrivals (ETA), while addressing store queries promptly and professionally.

    Minimum Requirements    
    Education & Experience Requirements

    • Matric is essential.
    • A Degree/Diploma in Supply Chain would be advantageous.
    • Minimum 2 years’ relevant work experience in warehousing or a similar environment.
    • Must be computer literate with proficiency in key systems.
    • Strong communication and problem-solving skills are critical.
    • Exceptional attention to detail is required.

    Duties and Responsibilities    
    Key Responsibilities

    • Efficiently manage and coordinate all store orders, including Jab orders.
    • Maintain daily communication with store managers and regional teams to ensure seamless operations.
    • Expertly handle and resolve help desk queries in a timely and professional manner.
    • Implement and oversee effective pallet control procedures to maintain operational efficiency

    Deadline:22nd December,2025

    go to method of application »

    VAS Project Manager

    Job Advert Summary    

    • At Boxer, we pride ourselves on being a community-driven retail brand dedicated to enhancing our customers’ experience through exceptional value-added services. We are seeking a motivated VAS Project Manager to lead innovative service projects across our stores, ensuring successful launches, refurbishments, and IT initiatives that align with our vision and values. In this role, you will coordinate and manage key projects, identify new business opportunities, and collaborate with internal teams and external partners to deliver seamless project execution from planning to operational readiness.

    Minimum Requirements    

    • A diploma or degree in Project Management, Financial Management, or related field.
    • 3-5 years’ experience in project management, preferably within retail or service sectors.
    • Proficiency in Microsoft Office and familiarity with project tools like Cube.
    • Strong communication skills with an ability to engage effectively at all levels.
    • Excellent organizational skills with attention to detail and ability to meet deadlines.
    • A proactive, flexible mindset with a passion for driving results and innovation.
    • Understanding of Boxer’s brand values and business processes is a plus.
    • Problem solving and analytical thinking
    • Relationship building and stakeholder engagement
    • Customer service orientation aligned with Boxer’s culture
    • Planning, organizing, and time management
    • Clear, confident communication

    Duties and Responsibilities    

    • Lead the planning and execution of value-added services for new store openings and refurbishments, ensuring everything is operational on time.
    • Partner with IT and development teams to manage projects that introduce new technologies and services.
    • Scout for innovative business opportunities that align with Boxer’s customer-centric approach.
    • Coordinate site readiness by working closely with development and store teams to ensure all infrastructure and specifications meet project requirements.
    • Oversee supplier engagements and negotiate service agreements to optimize value and performance.
    • Lead the creation of user manuals, quick reference guides, and training materials to support smooth adoption of new services and technologies.
    • Build and nurture strong relationships with service providers and stakeholders to deliver outstanding service quality.
    • Monitor project progress rigorously and communicate updates clearly to all involved parties.

    Deadline:22nd December,2025

    Method of Application

    Use the link(s) below to apply on company website.

     

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