Vacancies at Helderberg Personnel

Key Responsibilities 

Procurement​

•  Execute RFQs and purchase orders from MRP, maintain accurate BOMs and stock codes, and track deliveries to ensure material availability for production​
•  Expedite late components, prepare shortage and supplier comparison reports, and escalate supply risks to senior buyers​
• Support inventory control through cycle counts, excess stock identification, and basic stock optimisation activities

Customer Management​

• Log RFQs, collect and validate customer data packs, and maintain accurate quotation and order records
• Support costing and quotation preparation by gathering supplier pricing and populating costing templates

The ideal candidate will have:

• Strong analytical and problem-solving ability
• High attention to detail
• Good commercial thinking
• A proactive, results-driven mindset
• The ambition to grow into a more senior procurement role over time

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Key Responsibilities

Global Sales Hub Management

• Team Leadership: Manage a team of Sales Representatives working across early, late, and graveyard shifts
• Performance Tracking: Monitor live chats, emails, and calls regarding product inquiries, order tracking, and technical sales support
• Scheduling: Ensure proper coverage to meet the needs of our global markets (from 8 am SAST to 5 pm PST)
• Quality Control: Maintain the highest standard of product knowledge and customer service across all e-commerce platforms

South African Market Development

• Direct Sales: Drive revenue growth for the company's products within South Africa
• Channel Management: Manage and expand our network of resellers and affiliates
• Partnerships: Manage key partnerships of South Africa
• Field Marketing: Oversee on-site demonstrations and represent the company at major golf tournaments and industry events

HQ Liaison & Reporting

• Strategic Alignment: Coordinate directly with the COO in USA to align local efforts with global marketing and sales goals
• Reporting: Provide weekly insights into sales performance, market trends, and team productivity

Sales Strategy & Market Expansion

• Target Audience Identification: Proactively identify and engage with new customers, including golf instructors, club fitters, and driving range facilities for the company's integration
• Needs Assessment: Conduct thorough consultations to identify unique customer requirements and tailor solutions accordingly
• Promotions: Work with COO and VP of Marketing to plan Shopify promotions, including the creation and performance tracking of promotional codes

Sales Operations & CRM Management

• CRM: Maintain records within the CRM
• Lead Management: Execute immediate follow-ups and maintain high engagement levels throughout the sales cycle
• Objection Handling: Confidently address customer concerns and objections

Technical Expertise & Post-Sale Support

• Data Proficiency: Maintain a strong understanding of analytical golf data to provide expert insights to clients
• Product Evolution: Assist in the testing, validation, and approval phases of new hardware and software releases.
• Account Management: Provide post-sale support and foster continuous relationship building to ensure long-term customer retention

Requirements

• Qualifications: Bachelor’s degree in Business, Sales, Marketing, Commerce, or a related field preferred (Equivalent industry experience will be considered where formal qualifications are not present)
• Experience: 5+ years in Sales Management, preferably within the golf, sports tech, or luxury hardware industries
• Communication: Exceptional verbal and written English skills
• Flexibility: Ability to work South African office hours, with two days per week requiring an afternoon/evening shift to overlap with the US Eastern Time Zone
• Technical Aptitude: Deep understanding of (or ability to quickly learn) launch monitor technology and data-driven golf performance
• Network: Existing relationships within the South African golf industry is a significant advantage

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Duties and responsibilities:

• Engage with and serve guests in a professional, efficient and courteous manner
• Supervise the team and promote a positive and friendly energy in the outlet
• Handle all necessary wine educator functions in accordance with SOP’s, ensuring that guests experience the highest level of service
• Manage guest queries in a professional and timely manner, ensuring positive results on every occasion
• Report complaints and/ or any incidents promptly, helping to find solutions where possible
• Ensure that all areas are clean and well-maintained and in good working order, all stock is well displayed
• Maintain effective working relationships with colleagues in own, and other departments
• ‘Live and breathe’ the ethos, inspiring a passion for - and sharing knowledge of and all the services and products we have on offer

Skills, experience & educational requirements:

• At least three years’ supervisory experience in the F&B industry with a strong track-record of service and sales.
• Confident and clear communicator
• Must love working with food and people
• Team player, able to convey clear instructions to colleagues while being mindful of tight operational deadlines
• Time management, literacy and numeracy skills essential
• Keen attention to detail with excellent follow-through capabilities
• Able to remain calm and maintain professional outlook, even when under pressure
• Committed team member, with good leadership potential.
• Flexible and willing to ‘go the extra mile’; able to work shifts

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Key Performance Areas:
Customer Account Management

• Manage and grow relationships with existing customers
• Act as the primary point of contact for customer queries, orders, and service-related issues
• Conduct regular business reviews with key accounts
• Identify upselling and cross-selling opportunities within current accounts
• Ensure high levels of customer satisfaction and retention

Sales Management

• Drive sales targets within the existing customer base
• Monitor sales performance against budgets and forecasts
• Negotiate pricing, contracts, and supply agreements
• Support new product introductions within current accounts

Demand Forecasting & Planning

• Develop and maintain accurate sales forecasts based on historical data, promotions, and market trends
• Collaborate with production and procurement teams to align demand and supply
• Monitor forecast accuracy and adjust forecasts as required
• Participate in monthly S&OP (Sales & Operations Planning) meetings

Logistics & Supply Coordination

• Coordinate order processing to ensure on-time and in-full delivery
• Work closely with warehouse and logistics partners to manage dispatch schedules
• Monitor stock levels to prevent shortages or overstock situations
• Resolve delivery or supply chain issues proactively
• Ensure compliance with customer-specific logistics requirements

Reporting & Administration

• Prepare sales reports, forecasts, and performance dashboards
• Track KPIs including revenue, margins, forecast accuracy, and service levels
• Maintain accurate customer records, pricing structures, and contracts

Requirements

• Bachelor’s degree or diploma in Marketing, Business Administration, Food Science, Food Technology or a related field
• Proven success in sales and marketing roles within the beverage and FMCG sectors
• In-depth knowledge of the juice industry, particularly Not-From-Concentrate (NFC) juice or similar products advantageous
• Strong leadership, communication, and negotiation skills
• Previous experience in a similar role will be advantageous

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Job Description

• Lead and support R&D initiatives aimed at improving operational efficiency and product/process performance.
• Manage a team of two junior industrial engineers in the team.
• Run special projects across multiple departments (operations, packhouse, logistics, exports, admin, IT).
• Improve data flow and data integrity: map processes, identify bottlenecks, streamline information handovers.
• Support AI integration and automation opportunities (e.g., dashboards, forecasting, workflow automation, reporting).
• Research and evaluate new technologies (AgriTech, IoT, sensors, traceability systems, ERP/WMS improvements).
• Work with internal teams and external partners to implement improvements and measure outcomes.
• Build practical business cases: cost/benefit, ROI, risk, change management and implementation plans.
• Create and maintain clear documentation, SOPs, and project reporting.

Requirements

• Bachelor’s Degree in Engineering (Industrial Engineering preferred).
• Fully bilingual: Afrikaans & English (spoken and written).
• Strong analytical mindset and ability to translate problems into structured solutions.
• Confident communicator — able to work cross-functionally and get buy-in from stakeholders.
• Comfortable working with data (Excel/Power BI or similar) and process improvement frameworks.
• Advantage: experience with systems in agriculture (traceability, packhouse systems, ERP/WMS, AgriTech platforms) or similar industries.

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Key Responsibilities

• Source, evaluate and purchase automotive parts and components from approved suppliers
• Negotiate pricing, contracts and delivery terms to achieve best value
• Monitor inventory levels to ensure optimal stock availability
• Analyze market trends and identify cost-saving opportunities
• Collaborate with logistics, sales and technical teams to meet operational needs
• Ensure compliance with company policies and industry standards

Requirements

• Minimum 10 years’ experience as a Buyer in the automotive parts industry
• Strong knowledge of automotive components and supplier networks
• Excellent negotiation, communication and analytical skills
• Experience with ERP or purchasing systems
• Ability to work independently and manage multiple priorities
• Strong attention to detail and commercial awareness

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Key Responsibilities
Project Administration & Coordination

• Coordinate company projects initiated/driven by the CEO across multiple sites/buildings.
• Act as central point of contact between internal role players and external service providers.
• Set up project files, schedules, action lists, and trackers; ensure follow-through on deliverables.
• Arrange project meetings, site visits, and supplier engagements; compile agendas and minutes where required.
• Track progress, risks, dependencies and deadlines; escalate issues proactively.
• Maintain accurate project documentation, quotations, supplier information, and decision logs.

Stakeholder & Service Provider Liaison

• Liaise with internal teams (e.g., HR, Marketing, Design, Operations) to coordinate inputs and approvals.
• Brief and manage suppliers/service providers, ensuring requirements are clear and deadlines are met.
• Conduct local travel to meet service providers, visit company buildings, and support project roll-outs.

Executive Support, PA & Travel Coordination (Add to Key Responsibilities)

• Provide professional PA support to the CEO and selected members of the management/executive team.
• Manage diaries, meeting scheduling and logistics, ensuring priorities are aligned and deadlines are met.
• Arrange local and international travel for management, including flights, accommodation, transport, itineraries, visas (where applicable) and travel documentation.
• Coordinate travel budgets/approvals, obtain quotations, confirm bookings, and ensure all details are communicated clearly to travellers.
• Prepare and collate meeting packs and briefing notes as required, and assist with correspondence and follow-ups on behalf of the CEO/management team.
• Handle sensitive information with discretion, maintaining a high level of confidentiality and professionalism at all times.

Communications (Internal & External)

• Draft and compile project-related updates for internal stakeholders (emails, memos, staff updates).
• Assist with communications content linked to projects (announcements, notices, stakeholder updates).
• Support the company’s professional corporate image through clear, consistent communication.

General Administration

• Provide administrative support related to CEO projects and ad hoc initiatives.
• Maintain high levels of confidentiality and professionalism when handling business-sensitive information.

Minimum Requirements

• Post-matric qualification (Business Administration, Communications, PR, Project Management, Marketing or related).
• Fully bilingual in Afrikaans and English (spoken and written) – essential.
• Excellent writing skills (professional emails, project updates, reports, stakeholder communications).
• Strong organisational skills with proven ability to multitask and meet deadlines.
• High attention to detail; structured approach to planning and documentation.
• Confident communicator able to engage at executive, staff and supplier level.
• Solid computer literacy (MS Office; exposure to project/comms tools advantageous).
• Valid driver’s licence and willingness to travel locally for site visits and supplier meetings.

Experience Advantageous

• Project administration/coordinator experience (multi-stakeholder, deadline-driven projects).
• Exposure to supplier management and briefing (including chasing deliverables and quality control).
• Experience drafting internal communications or stakeholder updates.
• Exposure to corporate branding/communication workflows beneficial (no design required).

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You will fit in perfectly with the culture if you:

• Able to work in a fast-paced environment
• Enjoy collaborating in office among your colleagues
• Cherish a good work-life balance
• Are adaptable and don’t mind a bit of chaos now and again
• Regard collaboration as an essential part of getting the job done
• Pride yourself as being a self-starter who does not lack motivation
• Don’t need to be micromanaged
• Take feedback well and use it for self-improvement
• Welcome change and new ideas
• Value the importance of diversity

What you'll be doing

• Support the Technical Manager with development
• Maintain and enforce company standards and policies
• Communicating and coordinating with external parties relating to development projects
• Translation of business requirements into detailed designs for implementation
• Front-end and back-end development using the above technologies
• Testing and documentation of developed code
• Maintaining integration tests, unit tests and user acceptance tests
• Identify and close any potential security risks
• Refactoring code to improve quality
• Managing and resolving connectivity issues to supplier systems
• Internal technical support and administration
• General client relations and administrative tasks
• Researching possible innovations or contribute to open-source projects and presenting this to the team

Technologies You'll Be Exposed To

• PHP, Laravel
• JavaScript, jQuery, Vuejs
• Tailwind
• Composer
• Git
• Livewire
• AWS, E6
• Laravel Vapor

What you'll need

• At least 5 years PHP and Laravel development experience working with OOP
• Working experience of MVC design pattern
• Working knowledge of MySQL or MariaDB
• Working experience integrating 3rd party API services
• Experience with writing API end points.
• Write clean, well-documented code.
• Any experience with eCommerce systems a plus
• Some front-end design experience, working with Tailwind CSS
• Grade 12 certificate and relevant certifications from an accredited institution
• Degree or Diploma in computer science, engineering or related area a plus
• Be able to operate independently, but also work as a member of a team
• Be self-motivated and have high energy levels
• Have strong communications skills
• Be an analytical thinker with meticulous attention to detail
• Be able to use initiative in problem-solving
• Genuine interest and passion about technology
• Have a sense of humor :-)