Vacancies Available at Accenture

Responsibilities (include but not limited to):

• Weekly, monthly insights reports Excel, BI tools, Analytics
• Website behavior and customer experience analysis
• Data consolidation and validation. Coordinating tags, tracking parameter implementations
• Lead creation and completion of Multivariate and A B testing documents from hypothesis creation to influencing creatives
• to identifying success metrics and post test analysis
• Business requirements synthesized from multiple sources including product managers, development teams, and
• functional group members
• Effective and persuasive presentations verbal and written for project teams and business leaders that improve customer
• experience and affect performance strategies
• To provide strategic assistance to data analysts to produce marketing dashboards via Google Looker Studio, Tableau, Power BI, Excel and various APIs (i.e. Google Analytics)

Qualification / Skill / Experience:

• Tertiary qualification in Statistics, Math, Economics, Marketing, Business Analytics, Data Science, Psychology or a related field or equivalent work experience
• Proficient in Office 365 (i.e. MS Teams/SharePoint/Excel/Word etc.)
• Strong proficiency in working within Excel with large data sets and utilizing pivot tables and lookups
• A detailed understanding of 0 – 3rd party Customer data types. As well as understanding how to capture this customer data and how to access this
• Experience in working with marketing technology platforms to deliver personalization specifically Customer Data Platform management
• Minimum 2 years experience in advanced web analytics methodologies such as experimentation and testing, competitive analysis, surveys and market research
• Minimum 2 years experience using web analytics tools such as Google Analytics, Google Data Studio, Google Optimize, FullStory, Optimizely or others
• Minimum 2 years experience providing relevant marketing analysis with experience in online marketing, advertising, PPC, SEO, SEM, e-mail marketing and/or e-tailing
• Minimum 3 years experience of business analysis in large size companies with multiple functions / business units preferred
• Experience in the SEM (Search Engine Marketing) / PPC (Pay Per Click) and SEO (Search Engine Optimization) strategies and a minimum one-year experience measure success of SEM/PPC and SEO campaigns / efforts
• Ability to design A|B tests and interpret results using testing tools like Google Optimize or Optimizely to recommend next steps to Business Owners
• Exposure to Web Development programming languages (HTML, CSS, JavaScript) and technique a plus
• Advanced knowledge of Google Tag Manager
• High level of expertise with Business Intelligence tools (minimum 2 years, such as Brio, Business Objects, MicroStrategy, Cognos etc. with experience writing and tuning SQL queries in an online or offline environment)
• Well versed in Digital (a passion for all things digital, familiarity with current digital landscape, capabilities, awareness of emerging digital concepts and platforms)
• A good command of the English language (both verbal and written)
• Strong project management skills (business process redesign principles, tools and techniques will be advantageous)
• Strong multi-tasking and time management skills.
• Strong presentation skills (ability to analyze and present complex data to various stakeholders)

go to method of application »

Key responsibilities will include:

• Lead a team of 8-10 pax who provide customer facing services within our offices.
• Ensure consistent delivery of our overall Customer Experience through a variety of cross-functional tasks.
• Organize, support and resolve the escalations related to services within scope, including onsite meetings and events.
• Collaborate with a variety of teams across workplace solutions, marketing, technology support and more.
• Ensure support for assigned events, completion, accounting distribution and final reconciliation.
• Update the knowledge base with supplier and sourcing trends, applying new approaches as appropriate.
• Help establish standard terms and conditions for customers and internal services providers and adjust processes or sourced arrangements.
• Provide support to communicate policy to our Accenture team and our internal service providers.
• Monitor and manage compliance with existing policy and recommend changes to align with changing business needs.
• Remain abreast new emerging technologies and systems to drive efficiencies to processes in particular from a technical stand point.
• Assist in optimizing the customer service offered by the different business areas such as: workplace, marketing and technology support. Report issues which may affect the Customer Experience when needed and follow up.
• Conduct ad hoc analysis of social conversation in response to issues, situations and other trends impacting Customer Experience while providing insight and recommendations on overall communications strategies to leadership.
• Review meaningful KPIs report to improve Customer Experience. Help implement action plans for improvement.
• Maintain and update all content in the multi-channel platforms under scope.
• Serve as the main point of contact internally and externally within the organization.

Ideally you will be:

• Service and customer oriented
• A leader who is able to foster a cooperative and collaborative work environment and work with the team to achieve goals
• Able to analyze, and problem-solve and independently resolve issues across tasks/projects
• Target-oriented and results-driven
• A creative thinker
• Good at time management
• Abel to handle multiple competing priorities proactively and adapt to a flexible, fast-paced environment
• High attention to detail
• Good interpersonal skills to include relationship and stakeholder management, influencing and negotiating. Is able to work well will all levels of management, staff, outside clients and vendors
• Excellent written and oral communication skills, with ability to clearly communicate ideas and results to all organizational levels

Qualifications

• Approx 8 years’ experience in meeting and events or equivalent with experience in customer service delivery across several work areas.
• Strong business acumen with financial accounting skills.
• Able to develop and oversee operating budgets

Resource management experience covering:

• Workload management
• Performance and career counselling
• Communications
• On-the-job training
• Conflict resolution
• Program/project management skills
• Good knowledge of Microsoft office tools and SharePoint

go to method of application »

Responsibilities (include but not limited to):

• Strong conceptual ability
• Execute top quality design from concept to delivery complying with brand standards
• Manage projects through the whole creative process from concept, art direction and design to production
• Present ideas and concepts articulately and confidently
• Communicate effectively across all levels both internal and external
• Support in driving a high performance culture through efficiency, quick turnaround
• Understand the ever changing consumer landscape
• Keep abreast of advertising trends in accordance with industry best practice

Qualifications/Experience/Skill:

• Relevant tertiary qualification in Art Direction or Graphic Design
• Proficient on Office 365 i.e. MS Teams/Word/PowerPoint etc.
• Proficient in Design software and tools i.e. Adobe Creative Suite
• Minimum 4 years experience as an Art Director in an Advertising Agency
• TTL experience is essential
• Well versed in Digital
• A good command of the English language
• Strong time management skills
• Strong presentation skills
• Strong multitasking skills (ability to work across multiple projects at any given time)
• An online portfolio showcasing TTL work

go to method of application »

Responsibilities (but not limited to):

• Craft copy that s grounded in insights, data, organisational goals if relevant, and our clients briefs and objectives
• Work closely with the creative teams i.e. designers, art directors etc. share views and contribute constructively
• Collaborate with the broader internal stakeholders to bring value and cohesion
• Listen to understand the brief to ensure clarity before undertaking tasks and seek solutions
• Understand the importance of on brand writing and adapting different tone of voice for different clients
• Work on small, medium and large projects and invested in final product
• Understand the fundamentals of great content marketing
• Appreciation of creative strategy and curiosity about how businesses work
• Capable of presenting ideas and concepts articulately and confidently to the team
• Able to practice cross channel thinking and contribute creative solutions
• Able to come up with exciting and unique ways to manipulate formats and platforms to create ground breaking work
• Ability to advise juniors and offer support
• Proofread copy to ensure there are no spelling grammar tonal errors
• Provide relevant and reasonable feedback and give input
• Strategic thinking, analyse situations and respond with solutions
• Keep abreast of advertising trends within industry best practices

Qualifications/Experience/Skill:

• Tertiary qualification in Copywriting
• Proficient in Office365 i.e. MS Teams/Word/PowerPoint, etc.
• Minimum 4 years working experience as a MW Copywriter in an Advertising Agency
• TTL experience is essential
• Well versed in Digital (advantageous)
• An excellent command of the English language (both verbal and written)
• Strong presentation skills
• Strong time management skills
• Strong multitasking skills (ability to work on multiple campaigns briefs at any given time)
• An online portfolio demonstrating TTL work (essential)

go to method of application »

Responsibilities (include but are not limited to):

• Execute top-quality design from concept to delivery complying with brand standards in execution of marketing materials
• Collaborate with internal stakeholders
• Develop digital storyboards and animation
• Animate and edit videos
• Conceptualise and execute work
• Work across social platforms and formats
• Communicate across all levels (both internal and external)
• Present ideas and concepts articulately and confidently
• Drive high-performance culture through efficiency
• Keep abreast of social media and advertising trends in accordance with industry best practice

Qualifications/Experience/Skills:

• Relevant tertiary qualification in Design
• Minimum 5 years experience as a Social Content / Media Designer in an Advertising Agency
• Proficient in Office 365 (i.e. SharePoint/MS Teams etc.)
• Proficient in Adobe Suite: Photoshop, Illustrator, After Effects etc.
• Well versed in Digital (have a good understanding of social media KPI’s)
• Excellent digital design, graphic and typographic skills
• Strong presentation skills
• Strong multitasking skills (ability to work across multiple platforms at given time)
• An online portfolio showcasing creative designs