Vacancies Available at Fancourt

• The main (not all encompassing) responsibilities of this role are related to create and amend print and digital design artwork; oversee all photographic work; design and produce hotel collateral; provide digital/HTML support; all relevant admin and reports; etc.
• A self-managed, attention to detail aspiring creative mind with a dream to start the journey towards describing the foundations of the word, luxury, by only using pictures.

Key Qualifications and Experience required:

• Minimum qualification of Grade 12 coupled with a tertiary qualification in Graphic Design.
• Minimum of 2 years’ experience in a similar role.
• Advanced knowledge of and competency in HTML/Photoshop/Indesign/Illustrator/Premier Pro/Lightroom/Acrobat/Meta/digital assets
• Advanced competency in MS Office suite is essential.

Key skills, abilities and work styles required:

• The ideal candidate must be able to demonstrate that they can be successful under pressure and with minimum supervision.
• Key skills that the candidate must be able to demonstrate will be: active listening, critical thinking, active learning, and time management.
• Key abilities that the candidate must be able to demonstrate will be: originality, fluency of Ideas, written comprehension and expression, verbal comprehension and expression, visualization, deductive (the ability to apply general rules to specific problems to produce answers that make sense) and inductive (the ability to combine pieces of information to form general rules or conclusions) reasoning, and visual colour discrimination.
• Key work styles that the candidate must be able to demonstrate will be: attention to detail, innovation, dependability, initiative, cooperation, persistence, stress tolerance, and self-control.

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We consider the following as essential: 
Qualifications & Experience:

• Grade 10 or equivalent, coupled with general work experience,
• No criminal record.

Duties & Responsibilities (areas and indicators listed are not exhaustive and may be changed / supplemented to accommodate business needs from time to time):

• Daily hand raking of bunkers and ensuring that all bunkers have a consistent depth of 110mm,
• Removing kikuyu runners, weeds, grass, stones litter, tree leaves and grass clippings from bunkers,
• Operating a weed eater, flymo, blower and push mower,
• To do sod work when required.

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• You will also have to provide a unique 5* product offering in all Hotel outlets and Restaurants in line with changing guest dining trends through continuous product development whilst maintaining cost effective food production standards and operational efficiencies.
• The ideal candidate will have good interpersonal skills, can comfortably and engagingly communicate with colleagues, superiors and guests. The position requires that the candidate have a 3 year Chefs Diploma through an internationally recognised institution with at least 6 years’ experience in culinary of which 3 years as an Sous Chef in a 5* hotel or resort environment. 
• Previous banqueting experience as well as computer literacy on MS Office are essential; working knowledge on SAP and financial management awareness will be an advantage.

Duties include, but are not limited to:  

• Keep abreast of trends in the culinary industry;
• Develop and analyse recipes to assign prices to menu items, based on food, labour cost, and overhead costs;
• Design special product offerings to maximize usage of stock and to make use of slow moving stock;
• Coordinate planning, budgeting, or purchasing for all the food operations within establishments to ensure efficient operation;
• Monitoring and controlling resources and assist in overseeing the spending of money;
• Providing guidance and direction to subordinates, including training, coaching, mentoring, setting  and monitoring performance standards and  discipline;
• Ensure that SHEQ & FCS requirements for each kitchen division are met.

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• We are looking for someone with drive and passion for the industry, with the ability to keep up with the high pace, and a sincere commitment to exceed expectations.
• The position also requires that the candidate has a minimum qualification of Grade 12 or equivalent, and 2 years’ basic mechanical knowledge or previous workshop experience.

Duties include, but are not limited to:

• Keep all machinery and equipment fully operational, cleaned and in good order;
• Carrying out preventative maintenance and ensuring that all machinery and equipment is serviced regularly;
• Assist the Workshop Supervisor & Mechanic as and when required;
• To go out onto the course with all maintenance equipment, during any weather conditions, to check equipment ensuring that it mow’s/operates sufficiently
• Check and identify any potential hazards in the workplace and take appropriate action to minimize the risk from them.

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• A minimum of Grade 12 or equivalent, 1 year’s relevant experience in a 4* or 5* establishment, a valid driver’s license and knowledge of the resort and surrounding areas are required. 
• The ideal candidate will have excellent communication skills, be guest orientated, well presented and friendly.

Duties include, but are not limited to: 

• Escort guests to the Reception area;
• Luggage handling for arrivals and departures;
• Escort guests to and assist with becoming familiar with the room (rooming);
• Be familiar with and promote services and amenities of the Resort;
• Shuttle guests on the premises;
• Transport guests between airport, Resort and other locations.

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• In your capacity as Supervisor you will be responsible to supervise, manage and ensure all golf operations staff are trained, able and busy delivering a world class golf customer experience on a daily basis. 
• We consider the following criteria as essential: a minimum of Grade 12 or equivalent; at least 3 years’ golf operations experience; working experience on bookings & point-of-sales systems would be advantageous.
• In order to apply for this position, candidates must be physically fit and able to perform functions which are deadline driven, deliver under pressure, high energy, and self-managing.
• The successful candidate will be physically fit to carry out all reasonable duties associated with this role, and will be able and willing to work additional hours, weekends and public holidays. This job will also require the successful candidate to work in all kinds of weather conditions.

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• The ideal candidate will manage the Outside Golf Operation whilst providing an excellent golfing experience for members and guests. A minimum of Grade 12 with 3 years’ experience in golf operations; a working knowledge of MS Office, working experience on bookings & point-of-sales systems are essential, as well as a valid driver’s license.
• A Club Management or PGA diploma is critical to being able to deliver in this role, and a working knowledge of SAP will be advantageous.
• The ideal candidate must be an excellent communicator, have good people skills, must be able to provide guests/ members with excellent service and must be reliable, honest and organised.

Duties include, but are not limited to: 

• Manage all staff in the Outside operations (monitor leave, time & attendance, discipline, training etc.). The ideal candidate would have experience of performing all the roles required in a Golf Operations team;
• Coordinate and execute member events and tournaments (must have the ability to run a members event on his/her own);
• Ensure smooth communication within the golf operation departments;
• Control all handicaps for Fancourt affiliates and address all issues relating to handicaps (it will be beneficial if the candidate plays and understand the game for golf);
• Conduct a bi-annual Asset Audits; conduct monthly OE counts and submit reports to the Golf Director;
• Monitor the Golf Operations expenses; ensure golf rounds are captured correctly and report monthly to the Golf Director.

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The Sport and Recreation Division at Fancourt is now accepting applications for the role of Administrator. 

• In the capacity of Administrator, you will be responsible for the management and coordination of all administrative responsibilities that needs to come from the office of the Director of Sport & Recreation. You will be tasked with normal administrative duties, all arrangements regarding meetings of various committees and annual general meetings, recordkeeping of policies, legal correspondence, and other official correspondence, diary management and travel arrangements, various regular and ad-hoc reports, and assistance with research and coordination of various projects. From time to time, you will also be required to assist the various clubs with administrative support and assistance, as the need might arise. 
• We consider the following criteria as essential: a minimum of Grade 12 or equivalent; a relevant tertiary qualification, at least 2 years’ administration experience in a complex environment; knowledge of and competence in MS Office is not negotiable; and must be fluent in English (grammatically correct written and verbal command of the language).
• Working experience on accounting software (SAP), Golf Club Management Software (CiMSO Administrator and Golfer, CiMSO Campaign Manager, etc.), and other golf related platforms (such as Handicap look up, players round records) and will be advantageous. 
• The ideal candidate will have an understanding and command of basic financial management processes and principles, is able to plan and coordinate resources and people effectively, can work and deliver outcomes without constant supervision, and is comfortable to operate in a dynamic environment.
• The role requires, further to the above, a person who is resilient, is honest and ethical, someone who can be trusted with highly confidential information, someone who is deadline orientated, have outstanding interpersonal and communication skills (must be able to interact confidently with members, committee members, and external partners). The ideal candidate must be detail orientated and organised.