The South African Broadcasting Corporation (SABC (SOC) Limited, is a Schedule 2 (Major Public Entity) entity in terms of the Public Finance Management Act NO. 1 of 1999, as amended. It was established through an Act of Parliament in 1936, which replaced the previous state-controlled African Broadcasting Corporation. This was followed by the enactment of the ...
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DUTIES AND RESPONSIBILITIES:
DEVELOPMENT AND IMPLEMENTATION OF STRATEGY
- Lead the administration and development of HR systems projects & solutions in order to meet the business requirements & HR objectives.
- Be the subject matter expert for all HR system needs from identification to enabling
- Share information with Executives when requested to enable understanding of HR information
- Prepare reports and narratives based on qualitative and quantitative information for strategic various Stakeholders
BUSINESS OPERATIONAL EFFICIENCY
- Provide advice to line management and direct supervisor on HR data management and presentation, HR administration and transactions.
- Conduct position and salary benchmarking to ensure internal equity and external comp
- Provide information to internal and external clients including historical information and enquiries related to all HR information.
- Prepare submissions relating to system and HR information environment (including information relating to People metrics, compensation, benefits, etc.)
- Compilation of MTEF Employee Compensation Submission to National Treasury
- Compile annual Personnel Cost Plan sourcing input from all role players
- Provide support as a super user on all HRIS Modules and reporting.
- Prepare monthly report on HR & Compensation Statistics and other related Metrics/graphs/dashboard items, input to be collated and queries to be followed up and clarifications provided.
- Prepare the draft annual report for HR related Metrics/graphs/dashboard items in accordance with requirements.
- Lead the facilitation and compilation of the full budget for Human Capital as well as budget analysis, narrative and reporting.
- Develop Queries in Epi-Use Query Manager to assist HR and business
- Enabling HR Management with system support that enables HR Policies and SOP’s
- Analyse and provide report on all employee compensation line items
- Delegated signing authority in respect of HR information and systems.
- Prepare submissions and scenarios for various projects including costs applying advanced excel
- Gather, collate and check HR data integrity and that it is loaded onto system in accordance with HR processes.
- Extract Data and provide a report or submission to address client requirements as well as presentations prepared as per client requirement.
- Data management, forecasting, trend analysis in accordance with client requirements and make recommendations.
- Provide hands-on support with the implementation of system related projects and take the HR lead for project management of identified projects e.g. pension fund, post-retirement, medical aid changes, Sales Incentive Scheme, TCOE, annual increases, 13th cheque, and other compensation related items, etc.
- Random monitoring to ensure that employee’s data is correct through continuous evaluation of system information and put controls in place
- Submit data for various remuneration survey participation, analyse the results and prepare a summary report for business.
- Prepare and submit comparative information through Internal and external analysis in preparation for wage negotiations.
- Periodically audit HRIS against Payroll systems to ensure data integration and integrity.
- Monthly monitoring of Leave Liability / Bonus Provision and the correctness thereof, including checking HRIS configuration for functionality according to specs
- Other related work as guided by the Head of Department.
GOVERNANCE RISK AND COMPLIANCE
- Review and monitor the HRIS adherence and compliance to the policies, directives, interventions, systems, practices, processes and procedures and report any non-compliance, gaps and make recommendations to rectify
- Implement Risk Management Plans and actions in line with organizational Risk Framework.
- Identify internal risks and detail mitigation plans to close the gaps.
- Deal with audit queries that emanate and draft actions to be considered for resolving such findings
STAKEHOLDER MANAGEMENT
- Provide regular feedback on quality of the HR Data and its Integrity.
- Dealing with all Top and Senior Management needs regarding HR, compensation, and other employee information management matters and reports
- Liaise with internal and external service providers, regarding information and systems requirements and remuneration, benefits systems related issues,
- Communicate with internal and external stakeholder regarding matters within the environment.
- Provide support to HR regarding HR, compensation, and other employee information.
- Act as the link between Group HR, Finance, Payroll and BIT Departments
LEADERSHIP AND PEOPLE MANAGEMENT
- Benchmarks and proposes best practice HR information, processes, approaches and tools in environment
- Researches comprehensive, integrated system and information management tools, initiatives and approaches to managing human resources and influence leadership towards HR digital.
- Influence change in leadership thinking through benchmarking new trends in the HR information and systems space and proposing changes Drafts processes to enable and ensure accountability for people management and development and take the lead in engaging with SAPCC for design, testing and implementation
INHERENT/MINIMUM REQUIREMENTS
QUALIFICATIONS
- Bachelor’s Degree in IT or Human Resources qualification
ADVANTAGE:
- Sound Statistical Background
- Specialised in Microsoft Excel (advanced level)/ Microsoft Access / Microsoft Power BI
- Specialised in Epi-Use Query Manager 3 & 4 as well as other data extraction/manipulation tools
EXPERIENCE
- 6-8 years relevant experience in remuneration and HR Information systems environment.
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KEY ACCOUNTABILITIES
- Initiative and participate in sales pricing and tactical pricing initiatives.
- Develop and monitor operational sales strategies in conjunction with the Digital division, to achieve revenue target and increase market share against the primary competitor sets.
- Implement sales strategies to ensure the targets are achieved and exceeded.
- Develop product and drive channel / product solutions I the market as well as within Sales where relevant
- Actively participate in new data / insights / research requitements and utilise research results, in order to optimise revenue.
- Ensure constant update and maintenance of client’s database.
- Monitor and analyse competitor business to identify and exploit new business opportunities and increase market share Interpret and utilize research results in order to optimise revenue (e.g. market trends, lost/dropped business by agency/ client, etc.)
- Ensure maximum income is realised from the allocated portfolio of agencies and clients.
- Ensure the cost of sales is managed consistently to ensure profitable revenue growth.
- Increase revenue market share.
- Ensure all sales deals, commitments and any other contractual agreements with clients / third parties are managed and reported on monthly.
- Ensure contribution to target setting, budget preparation and sales plans are timeously implemented and measured at regular intervals.
- Identify, monitor and report on the operational risk and compliance matters.
- Report on Occupational Health and Safety Act.
- Implement Risk Management Plan and Internal Risk Audit.
- Review and Report on the achievement and challenges of business units’ objectives. (Weekly, Monthly, quarterly and annually).
- Ensuring strict adherence of sound business principles through application of the Sales policies.
- Grow and maintain excellent relationships with the SABC Platforms and other stakeholders.
- Attend Industry related functions and ensure visibility in market weekly.
- Maintain a positive image and relationships for SABC Sales in the marketplace.
- Create increased revenue opportunities and positive commercial relationships within in agencies and clients direct with the aim to build partnerships for mutual gain.
- Contribute to the growth and development of all allocated brand / channel by inputting into both marketing and programming strategies.
- Continuously provide sales and trade marketing strategies, assistance, and specialist training where relevant to transfer skills across the relevant Digitals platforms.
- Present to clients and agencies to promote various brand solutions.
- Create and maintain cross functional communication with other Divisions.
- Advance Company’s interest in all negotiations with external Stakeholders to maximise revenue generation.
QUALIFICATIONS AND EXPERIENCE
- A minimum relevant diploma or degree (NQF6/7), (Sales/ Communication/ Marketing/Other relevant qualifications preferable.
- Supplementary Media, Digital, Sales, and other relevant training courses and certificates
- A minimum of 3-5 years of sales experience, and, /sales management experience, (media sales / Digital preferable)
- Excellent sales track record, media sales preferable.
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KEY ACCOUNTABILITIES:
- Ensure that the stations Digital Media Strategy is implemented
- Collate detailed information for conducting research and benchmarking exercises within the Radio Digital media environment so as to apply best practices.
- Support station management as well as Digital & OTT Manager in rolling out various digital projects and campaigns
- Compile campaign briefs in a clear, concise, comprehensible manner.
- Coordinate and oversee implementation of digital projects and campaigns as tasked to do so by the Digital Product Specialist or Marketing manager
- Coordinate and oversee implementation and monitoring of commercial campaigns.
- Perform administrative tasks to ensure the functionality of digital platforms and activities.
- Provide input into weekly, monthly, and quarterly reports by collating information from various digital media platforms and metrics
- Update and collate campaign specific reports.
- Monitor comments and posts daily on social media channels, engaging audiences through a wide range of social media activities and location-based marketing applications, primarily Facebook, Twitter, Instagram, YouTube, and own SABC platforms.
- Create sharable, compelling, visual contents blending video, photo, and effects to increase engagement and growth of online community.
- Promote station content on the station’s digital media platforms
- Assist in improving search engine efficiency.
- Monitor and report on operational risks and compliance.
- Utilize internal control measures to ensure credibility of information and reduce risks.
- Ensure compliance with applicable policies, SLAs, and relevant legislations.
- Maintain good relationships with station producers and presenters with the intent to advise and leverage on their digital footprint.
- Liaise with internal and external teams for successful implementation of digital projects and campaigns.
- Capture videos, images and compelling content at both station and client events.
- Support the station management in building a conducive environment with positive energy, knowledge building and results-oriented culture.
MINIMUM REQUIREMENTS:
- Diploma in Digital Marketing, Media studies or relevant discipline (NQF 6)
- Diploma in Digital Marketing and/or Graphic Design would be an advantage.
- Proficiency in digital software, design software & digital marketing techniques and tools.
- Exposure to digital marketing campaigns.
- Ability to follow instructions and work independently and in a team on projects and campaigns.
- Scenario planning, Creativity – ability to conceptualize campaigns and new concepts.
- Good understanding of digital reporting metrics and ability to use analytical tools to make informed decisions.
- Digital trends analysis.
- Strong research skills.
- Analytical and problem-solving skills.
- Well-organized with a customer-oriented approach
- Proficiency in the Radio Station’s broadcast Language, Sesotho.
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Diagnostic, Research, Design and Development
- Designs, develops, directs, and manages organisation-wide processes of performance management, talent management (inclusive of succession management), key employee retention, organization design across the company including the development/recommendation of optimal enabling technologies for the management of performance.
- Directs a process of workforce planning that evaluates company structure, job design, and personnel forecasting throughout the company.
- Identifies and implements organization culture strategy and plan to support the attainment of the corporation’s goals and promotes employee satisfaction.
- Develop and implement Leadership competency framework and interventions to capacitate Leadership
- Develop and implement the company competency Framework in line with the organization’s vision and strategy
- Ensure that all leaders and future leaders have the necessary skills to succeed.
- Develop an approach to communicate and entrench organizational values
- Advise and ensure that an appropriate organizational structure is in place to meet organizational goals
- Executes engagement and organizational culture initiatives/events/programs for all employees to cultivate a positive company culture.
- Ensure that the performance management and other retention policies including talent management, diversity, equity & inclusion, are legally compliant and conforms to best practice within the public broadcasting and media sector.
- Analysis of organizational structures, responsibilities, team work, business and/or operating procedures, reporting relationships and work process to design efficient methods of accomplishing work.
Facilitation, Capacity Transfer and Implementation
- Conducts relationship building (mediation, conciliation and facilitation) sessions as needed.
- Provide an Integrated OD Management Programmes to the Corporation.
- Provide guidance, consultation, advice and referral to staff regarding Diversity, Equity & Inclusion (DE&I) and Organisational Development (OD).
- Implement all generic organisational development programmes and provide guidance regarding statutory compliance.
- Enable the HR Consultants to enter into mentor relationships to influence behaviour and attitude and integration into the organisation. Transfers the accountability for self-development by empowering and encouraging ownership thereof and provide feedback to individuals.
Program Delivery and Management
- Facilitate /Division’s Strategy Development, talent and Performance Indexes sessions.
- Institutionalise the culture of effective and non-adversarial resolution of conflict and disputes.
- Facilitation of Individual, Team and Organisational Development interventions within the organisation.
- Delivers all project within the legislative framework governing human resource development in the country.
- Champion Emotive, Behavioural and Leadership Development processes for different teams across the divisions.
- To capacitate and transfer coaching, counselling and mentoring best practises, as well as methodologies to HR Business Partner.
- To champion Relationship Building Processes (facilitation, mediation, arbitration of individual, team and unions) and institutionalise the culture of feedback.
- Manages the effective implementation of an integrated talent management process (talent identification, talent development, performance management, and talent retention).
- Pro-actively in agreement with HR Business Partners, researches, scopes and develops OD programmes for delivery, ensuring the roles of sponsors, change agents and those affected by the change are taken cognisance of. Personally manages or appoints project manager.
Stakeholder Management and Change Management
- Mobilises support and enthusiasm for change programs by taking people through a behavioural change circle. Provides training and support for dealing with change.
- Challenges status quo by comparing it to an ideal or a visionary state. Identifies and bring to bear innovative practices when managing change.
- Acts as a change agency for the human resources, management team, and staff; supervises support staff; and performs all other related duties.
- Manages employee communication and feedback through such avenues as meetings, suggestion programs, employee satisfaction surveys, newsletters, employee focus groups, one-on-one meetings, and Intranet use.
Review, Monitoring and Evaluation
- Review, and evaluate all OD interventions to ensure processes and practices are implemented efficiently and consistently; as well as Monitors projects against plans; manages priorities and is responsive to changes in requirements.
- Align OD interventions implemented to Education, Training & Development Quality Standards (SAQA, NQF and Unit standards).
- Conduct regular analysis / review to ensure strategy and interventions are continuously responsive to institutional strategic objectives and are in line with prevailing legislative demands affecting the Public Broadcasting/ Media sector.
- Prepare periodic scheduled and ad hoc reports for sub-committees on progress, challenges and opportunities in areas of responsibility.
- Reviews project performance and identify opportunities for improvement. Makes effective use of individual and team capabilities and negotiates responsibility for delivering greater results.
- Establishes systems to monitor progress against objectives and ensures that projects comply with regulatory and project financial requirements.
INHERENT/MINIMUM REQUIREMENTS
QUALIFICATIONS
- A Degree in Industrial Psychology/or related field at (NQF 7).
- Registration as an Industrial Psychologist (Advantage)
- Postgraduate qualification majoring in HRD/OD/ Industrial Psychology and/or other related area (Advantage)
EXPERIENCE
- Three plus (3+) years Organisational Development/Effectiveness experience,
- Two (2) year’s experience in HR Management role, an added advantage
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DESIGN, IMPLEMENTATION AND MAINTENANCE OF STRATEGY
- To develop and manage the execution of the IT Software and Hardware asset management policies, procedures, and guidelines for the organisation.
- To provide input into the development of and manage the execution of the IT strategy.
- Formulate and implement processes, procedures and systems for tracking and analysing software, hardware, and equipment from requisition through retirement.
- Account for the IT assets throughout the enterprise utilising tools to manage all IT assets within SABC.
- Develop and conduct training as needed for use by department level staff to maintain IT asset inventory.
- Collaborate with the appropriate internal departments and external customers to assess and recommend development activities that support the business needs and / or customer requirements.
- To consolidate, manage and execute the IT asset management program to enable the strategic objectives of the SABC.
- Develop and implement an optimal risk-based framework to implement the IT asset management strategic objectives.
- Manage, monitor, and ensure the achievement of IT Asset initiatives.
- Keep abreast of Asset management practices, threats, and risk to advise the organisation accordingly.
- Assist in developing operational plans to achieve the IT asset management goals and objectives.
BUSINESS OPERATIONAL EFFICIENCY OF DEVELOPMENT
- Verify, enter, and adjust equipment IT asset management data in a variety of forms, schedules, and reports.
- Track entire life-cycle management for each asset to maintain warranty information, refresh date, and end of life data information.
- Work directly with the administrator(s) to maintain 100 percent inventory accuracy.
- Develop written plans, policies, and procedures to document processes to support the asset management lifecycle.
- Conduct annual inventory audit and develop process and procedures to ensure accuracy.
- Develop and implement e-waste policies and procedures.
- Manage the IT asset database, tracking and maintaining accurate inventory records and reorder points, and logistics including managing the incoming and outgoing shipments.
- Participate in the development and maintenance of asset management policies, procedures, systems, and measurements to manage the asset portfolio, identify risks, track costs and control adherence.
- Manage software license compliance and allocation, maintenance renewals, life cycle planning and costing also to adhere to the IT policies and processes.
- Conduct research related to software utilization, compliance, requirements, and entitlements.
- Interpret software licensing Terms and Conditions (contractual language) and reconcile it to actual deployed scenarios to determine financial exposure.
- Maintain software licenses and facilitate renewals prior to expiration.
- Identify savings opportunities for renewals, software licensing, and services. Follow through with vendors to achieve identified savings.
- Reconcile asset records (e.g., quotes, purchase orders, invoices, and contracts)
- Participate in projects and work efforts requiring procurement and vendor coordination such as moves and office remodels. Ensures own deliverables are completed on time and to expected level of quality.
- Prepare, analyse, and complete financial and operational reports utilizing asset records and vendor provided reports to include calculations of cost and value.
- Provide on the job training to juniors, as required.
- Assist staff and customers with queries timeously.
- Conduct updates to line manager (e.g., weekly work plans or schedules; monthly/quarterly progress of system status and all variances encountered).
- Utilise customer feedback to improve system processes.
- Deliver projects against agreed priorities through effective collaboration with Project and Product Owners.
IT GOVERNANCE RISK AND COMPLIANCE OF SHAREPOINT
- Proactively maintain compliance position for key software vendors which includes performing periodic self-audits, engaging, and managing external expertise where required, and providing recommendations for resolution of non-compliant situations.
- Provide data for support defence during software compliance audits.
- Engage with the responsible hardware and software operational teams on a regular basis to review hardware utilisation and software compliance, and opportunities for optimisation.
- Manage software procurement and entitlement process with end users.
- ITAM Policies and Processes implemented and the number of employees who’ve signed/accepted these policies.
- Unsupported software across SABC’s environments
- Policies and standards should regularly be reviewed and updated to be in line with regulatory and control requirements.
- Review and update the software risk register to address risk issues and action plans from all sources, e.g., IT audit, technology risk assessments, vulnerability scans, penetration testing, etc.
- Identify, analyse, respond to and monitor IT risk.
- Risk factors and events should be addressed in a cost-effective manner and in line with business objectives.
- Manage tracking of identified findings and actions to closure and reporting to leadership.
- Collaborate with internal teams and external auditors throughout compliance assessments.
- Comply fully with SABC Financial Policy & Procedures.
STAKEHOLDER MANAGEMENT
- Partner with Legal and Compliance to maintain compliance with applicable laws and change in business by establishing the policies, controls that comprise the program.
- Deliver services in line with customer expectation to drive improved satisfaction levels (increase customer service index)
- Develop proficiency in communicating with customers/ stakeholders and ensure key interactions are recorded.
- Take ownership of technical queries (internal/external) as assigned and ensure effective resolution before deadline.
- Provide monthly SLA reports to IT leaders and business customers.
LEADERSHIP AND PEOPLE MANAGEMENT
- Managing own and team performance and development.
- Assist with establishing long terms team goals, reporting mechanisms, maturity models, and a roadmap for continual program improvements.
- Meet IT performance & quality standards.
- Participate in formal reviews conducted bi-annually per IT unit team member in accordance with SABC Performance Management Policy
- Compile Individual Development Plan (IDP) for yourself annually.
- Participate in Individual coaching, counselling, and mentoring conducted on an ongoing basis to meet individual development needs.
MINIMUM REQUIREMENTS
- Relevant National Diploma in Information Technology/ Financial Information Systems/ Public Administration
- 7 years’ experience in the Information Technology Asset Management in which 2 years’ experience in SAP; 2 to 3 years’ experience managing people & 3 years’ experience in a Software and Hardware Asset Specialist role or similar.
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DUTIES AND RESPONSIBILITIES:
BUSINESS OPERATIONS EFFICIENCY
- Inspect the buildings and grounds to ensure compliance to OHS Act and Building Regulations
- Monitor projects to ensure compliance
- Follow up on reported faults
- Follow up inspections on reported faults
- Inspect the cleanliness of the building and the perimeter
- Ensure sufficient equipment, resources and suppliers availability according to client needs.
- Monitor on-going effectiveness of the Contract Management in line with Procurement processes.
- To manage / monitor contracts.
- To liaise with service provider/ suppliers to ensure cost effective and timeous delivery of goods and services.
- To control inventory assets.
- Design, implement and evaluate service providers.
- Maintain/ monitor records pertaining to inventory, supplier, canteen equipment and facility maintenance.
- Compile/ prepare monthly reports.
- Resolve customer complaints and answer customer’s questions regarding the policies and procedures.
- Co-ordinate activities with other BU’s or departments.
- Monitor service providers and contractors to ensure compliance with standard specifications set on contracts.
- Contract and manage the SABC’s Performance Management System with the team in accordance with the organizational policy and procedures.
- Allocate responsibilities and scheduling of team to services providers.
- Monitor progress on work or faults attended to by the handyman or artisan..
FINANCIAL MANAGEMENT
- Provide an annual update of ‘cost centre’ for budgeting purposes (square meter)
- Monitor and ensure effective utilisation of operational budgets and resources
GOVERNANCE, RISK AND COMPLIANCE
- Ensure compliance to SABC policies and procedures.
- Adhere to the organization Broadcasting Regulatory provisions.
- Development of Standard Operating Procedures (SOP) and monitor the implementation thereof.
STAKEHOLDER MANAGEMENT
- Consult with internal clients and contractors on services to be rendered
- Communicate with internal on a service to be rendered.
- Communicate with external stakeholders such as service providers and contractors.
INHERENT/MINIMUM REQUIREMENTS
QUALIFICATIONS
- NTC 3, N3 qualifications or equivalent qualification.
EXPERIENCE
- 3 years’ experience in building operations skills.
Method of Application
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