Vacancies Available at WWF South Africa

Minimum Requirements

• The Strategy Delivery Lead should be highly structured, focused, logical, leads teams/ people by example, pays attention to detail, focuses on building functioning and efficient management systems, empathetic, inspirational, and with a commitment to excellence.
• An advanced qualification in environmental science, or a suitably-related discipline, and/ or an exceptional track record and experience of operational delivery
• At least 10 years, or equivalent in-depth, experience in managing complex multi-dimensional teams, programmes and projects
• Highly structured work approach with strong coordination and administrative management capabilities
• Strong leadership, interpersonal and management skills
• A good understanding of the broad range of work undertaken by WWF and knowledge of the relevant institutional landscape in South Africa.
• Evidence of working effectively within teams, building and participating in them (either as a leader or as team member), and drawing the best out of people
• Operational excellence with solid experience in business process optimisation and financial systems
• A demonstrated ability to work independently and without daily supervision and guidance
• Excellent communication skills: both written and verbal
• Strong relationship building and problem resolution skills

Duties and Responsibilities

General:

• Establish and maintain ways of working that build greater strategic cohesion, alignment and integration across the various place-based programmes and thematic areas of expertise
• Establish and maintain efficient ways of working that drive excellence in project- and programme management across Environmental Programme
• Work with the enabling functions of Finance & Business Support to ensure internal operational systems and processes are effective and efficient.
• Establish and maintain an Annual Cycle that provides a structured way to align strategic direction, plan resources and capacities, measure and report impact, and learn and adapt strategies and plans (i.e. a structured Annual cycle for Monitoring Evaluation & Learning (MEL) that links to Strategic plans, workplans and resource & budget plans)
• Drive the integration and adoption of ESSF standards in our work & oversee reporting to WWF network
• Provide policies, tools and training in support of Programme operations
• Support the development, implementation, management, compliance and reporting of specific large, complex projects (especially Public Sector Partnerships (PSP)
• Support complex budget development processes for the Environmental Programme unit and specific large, complex projects (e.g. involving multi-thematic teams; regional initiatives, or PSP processes).
• Lead the development of an annual workplan and business plan for the Environmental Programme Unit.

Staff management:

• Deploy and manage staff in support of Programme delivery (e.g. administrative, finance and operational staff)
• Support appropriate staff development and mentorship

Other:

Perform further duties as specified by the Head of Programme, but including:

• external WWF network responsibilities on behalf of WWF South Africa at the behest of the Head of Programme direct operational oversight of programmes or portfolios in need
• manage knowledge sharing, learning and development within the unit.
• undertake pre-agreed administrative and management tasks as required by the organization.
• work until the job is done

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Minimum Requirements

• Tertiary qualification in Marketing / Business Management or similar.
• 5 years in e-commerce / licensing / events / campaigns.
• Communication
• Search engine optimisation
• Social media marketing
• Digital Marketing
• Shopify
• Attention to detail
• Planning & organising
• Deadline focused
• Interpersonal skills & relationship building skills
• Strong team player
• Resilient individual with high energy levels
• Passion for conservation

Duties and Responsibilities

Shop: 

• Line manage the smooth day-to-day operations of SHOP
• Manage and use systems: NetSuite, Celigo, Shopify and Hubspot
• Design and curate a range of on-trend, ethically sourced, environmentally friendly products
• Identify and negotiate new stock items
• Prepare and submit monthly sales reports to Head of Unit and Finance & Business Support team
• Assist in the preparation of shop budgets and expenses and manage the recon process
• Enhance and maintain efficient business processes and practices
• Prepare reports, presentations, proposals, and correspondence as required
• Develop marketing plans for SHOP customersfor both the physical and digital space
• Design appealing campaigns for SHOP in order to increase profitability
• Engage & strengthen relationships with WWF shoppers via SHOP and other channels
• Identify marketing platforms, promotional opportunities, and better ways of working
• Analyse shop statistics and develop future strategies (Google & Facebook analytics)
• Achieve agreed annual sales targets

Licensing: 

• Maintain existing cause-related marketing partnerships (Carrol Boyes, My School, Falke, etc.) and grow these relationships.
• Identify, assess, and implement new partnerships.
• Provide assistance to the Local and International Merchandise Programme in collaboration with new and existing partners
• Use cause-related marketing partnerships to inform, influence the staff, customers, supply chains & stakeholders of partners by leveraging their communications and marketing channels
• Ensure Partners are actively engaged and communicated with, so that relationships with partners are strong, resulting in fresh creative, innovative partnership communications, which includes:
• Managing the development of partnership materials (print, electronic, digital) for all stakeholders
• Providing content for various partnerships and WWF channels
• Coordinating launches where necessary
• Driving media activities i.e. developing media releases
• Monitoring and evaluating partnership communications
• Co-ordinating and delivering reports as required
• Assisting in contracting and partnership agreements
• Managing partnership communication and marketing rights and guidelines
• Ensuring WWF is well profiled in all partnership communications in line with brand guidelines to ensure credibility without compromising on brand value
• Ensuring appropriate WWF campaigns, tactics and messages are supported by internal and external partnership channels and platforms
• Ensuring that partners contribute to and support WWF activations as appropriate
• Support the development of donor journeys with regards to SHOP

General:

• Provide support in other areas of Media Marketing, PPC, Email Marketing, SEO, Keyword Research, Google Analytics, Website UX, and Paid Social Media.
• Be a subject matter expert to assigned product categories.
• Identify SEO best practices regarding inventory, pre-orders, and pricing policies.
• Monitor changes in product sales by using web analytics and Excel spreadsheets to stay organized.
• Ability to multitask and meet deadlines while maintaining attention to detail.

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Minimum Requirements

• ND / B Degree (Marketing / Business Management / Social Science) or similar.
• 5 years Administration and Project Management / Event Management
• Expert in Microsoft Excel
• Strong administrative and project/ event management experience
• Good planning and organising skills
• High EQ
• Ability to identify and solve problems
• Team player
• Energetic, passionate and self-confident; combined with strong personal values and a genuine motivation for wanting to make the world a better place
• Self-aware and self-motivated to maintain a state of high performance
• Enjoy learning about yourself & others and are open to feedback & coaching
• Ability to influence others to take action through compelling conversations that connect on a personal level. 
• Good interpersonal skills. 
• Able to manage conflicting deadlines and deliver to deadlines.
• Accurate and high attention to detail.
• Resilient individual with high energy levels.
• Passion for conservation.

Duties and Responsibilities

Recruitment

• Identify suitable advertising channels. 
• Creation of job advertisements. 
• Manage the training day logistics i.e attendees, training venues, technical requirements, lunch, printing all required documents. 

Administration 

• Preparing files for monthly imports of donations received via various payment portals i.e. Peach Payments, Given Gain and Linkserv
• Generating S18A certificates for all eligible donations
• Identifying INCOME received from individual giving donors

Human Resources

• Manage contracting processes with newly appointed fundraisers, including terminations
• Ensure that all fundraisers are in possession of all relevant company policies
• Manage all fundraiser leave days

 Field Operations

• Monitor collateral (tablets, uniforms, bags, badges, donor gifts) of fundraisers and make sure that all stock is accounted for
• Be able to visit the team at least once a week
• Assist in moving of stand set wherever necessary
• Assist in managing site relationships
• Manage pool car bookings

Travel

• Plan details for travel including transportation, accommodation, subsistence & travel allowances and airlines
• Use of approved booking channels
• Traveler compliance with policy
• Manage all booking processes for travel and external F2F excursions

 Invoices and Finance

• Handle all supplier, Sales Manager and Fundraiser invoices
• Raising purchase orders
• Managing supplier relationships
• Cash sale/ donor Invoicing

Event Management

• Assisting on event management for donors
• Managing face-to-face fundraising events
• Event administration (payments and supplier documentation)
• Venue sourcing
• Managing RSVP list
• Catering, sound and other supplier management

Miscellaneous

• Sourcing of gifts
• Assisting with vetting of suppliers
• Bulk SMS management

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Minimum Requirements

• Qualification in Marketing
• 5-10 years experience in marketing/ fundraising/ similar role.
• Understanding of CRM systems
• Understanding of digital marketing
• Trustworthy
• Reliable
• Passionate about WWF
• Innovative

Duties and Responsibilities

• Drive messaging, content and execution of assigned development communications projects, including producing print mailers and e-communications for donors highlighting impactful stories, accolades and donations received
• Develop and maintain stakeholder communications via social media and newsletters, creating promotional assets as necessary;
• Develop supporter journeys that build the donor’s understanding of our work and inspire them to remain loyal and increase their value.
• Communications planning and implementation support (including assisting with briefing and directing agencies where appropriate) across a range of channels.
• Build a solid understanding of our donors using data and research to build insight, define different segments and tailor communications accordingly.
• Managing donor information on CRM or ERP systems
• Ensure that good stewardship and donor delight are at the forefront of everything that we do, from the first interaction with the donor onwards, by working closely with the Individual Relations Manager to deliver a robust welcome and loyalty plan
• Overseeing the import of financial data from various donation sites into Netsuite.
• Support the Individual Relations Manager in developing the overall strategy and plan for donor care and retention in conjunction with broader fundraising plans
• Assisting in the management of the design, production and distribution of donor care materials including the various campaigns throughout the year
• Work with the Individual Relations Manager to develop an annual test strategy for the continuous refinement and improvement of donor retention interventions and donor cultivation
• Manage and monitor all welcome and thank you processes and materials for financial supporters utilising the most cost effective and appropriate channels
• Work with the Individual Relations Manager in rolling out a loyalty campaign
• Assisting in developing curated events for financial supporters and donors
• Work with Individual Relations Manager to retain once-off donors and encourage migration to monthly donations or major donations
• Assist Individual Relations Manager with monitoring of budgets and expenditure
• Monitor, report and analyse attrition rates with the Individual Relations Manager
• Work with the Data Analyst to conduct retention and attrition analysis to identify successful strategies and opportunities for improved retention communications
• Monitor data integrity strategy to ensure all opportunities are used to capture up-to-date, relevant and accurate information about supporters
• Implement the bequest/ legacy strategy, from bequest communications to personalised stewardship of current and potential pledgers, through to estate administration
• Enhance the delivery of the WWF legacy strategy and growth plans
• Ensure that legacy fundraising is promoted effectively to the WWF’s target market, leads are cultivated and supporters are retained over time.

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Minimum Requirements

• A degree related to themes such as nature conservation, transboundary governance and law enforcement, public management and/or development, etc.
• Minimum of ten years’ experience in implementing projects addressing wildlife poaching and / or trafficking; and / or mobilizing local, national and regional stakeholders to mitigate environmental crime.
• A passion for environmental and conservation issues, and an understanding of the connection between social issues, economics, development, law, compliance and the environment.
• A keen interest in learning about and experimenting with novel ways to make landscapes safer for wildlife and local people.
• Experience in working across a range of sectors, including government, NGO and private industry.
• Strong negotiation and constituency-building skills in a multicultural setting.
• Experience in mentoring, training or coaching would be advantageous.
• Proven fundraising success would be advantageous.
• Excellent planning and organisational skills.
• Ability to work autonomously, creatively and efficiently.
• Superior knowledge of conservation/wildlife management policies and best-practices, especially as it relate to safeguarding high-value species.
• Superior knowledge of social and human-rights safeguarding processes and tools in context of law enforcement and protected area management.
• Superior writing and verbal skills in English and ideally an African language. This should include superior report writing skills.
• Excellent communication and presentation skills with the ability to communicate, advocate and influence practices amongst diverse conservation practitioners.
• Strong strategic planning, project management and administrative skills.
• Ability to convene and build strong partnerships and interpersonal relationships with all levels of stakeholders from differing contexts and organisations.
• Excellent planning and organisational skills.
• Ability to work under pressure and be flexible in the face of the unexpected.
• Diplomacy and political savvy
• Self-efficacy and ability to work independently.
• Team-player willing to collaborate and regularly interact with other team members.
• A passion for environmental and conservation issues, and an understanding of the connection between social issues, local communities and the environment.
• Ability to undertake extensive travel is essential for this position.
• Valid Driver’s License and Passport.

Duties and Responsibilities

Southern Africa Wildlife Trafficking Hub Lead (50%)

• Support the implementation of national wildlife trafficking policies in key countries and critical landscapes across southern Africa;
• Assist in maintaining relationships with key government agencies in collaboration with country offices
• Promote synergies across the region in wildlife trafficking policies and their implementation
• Increase understanding of the national and regional dynamics of trafficking of high value wildlife products;
• Support research into transboundary, regional, and/or global trade dynamics of illegal wildlife products (for example trade routes and transport methods), to assist law enforcement action, build awareness on illegal wildlife trade (IWT) and support legal and policy developments
• Strengthen capacity to address wildlife trafficking through targeted actions along the value chain from prevention and detection to investigation and prosecution, and share best practices;
• Build technical capacity within our networks and relevant Government agencies for implementation of strategies that address wildlife trafficking and development of technical skills
• Promote learning and implement platforms to share approaches, knowledge, tools and systems and amplify best practice identified in the region
• Identify appropriate new technologies of relevance to addressing wildlife trafficking
• Ensure wildlife trafficking preventative measures and responses are founded upon a holistic community-based approach to addressing the challenge;
• Maintain close relationships with community-based programmes addressing the drivers of wildlife trafficking and practitioners in the landscapes
• Assist in developing technical fundraising proposals in response to opportunities for the region
• Build the capacity of WWF/ TRAFFIC offices to develop fundraising proposals
• Proactively identify and monitor funding opportunities in close collaboration with country offices
• Support external communications and advocacy, as appropriate, in collaboration with country offices
• Arrange annual planning and feedback workshops within the Southern Africa Technical Hub and between the three Africa hub
• Increase understanding of the value of different activities through standardised Monitoring, Evaluation and Learning (MEL)
• Measure impacts through standardized MEL indicators across the region into network systems
• Collate and analyse annual data and achievements for reporting purposes within the network
• Support learning and information flow across the region, and with other regions, through participation in network and other processes as appropriate. 

Khetha Protected Area Specialist (50%)

• Support the objectives of the Khetha programme (based in White River), a USAID-funded initiative to mitigate the impacts of illegal wildlife trade in the Greater Kruger area of South Africa and in Mozambique.
• Support the implementation of critical wildlife trafficking policy frameworks for South Africa and Mozambique to increase crime prevention, detection, prosecution and collaboration.
• Support landscape-level initiatives to improve protected area management and security for the benefit of conservation partners and local communities.
• Provide technical expertise to efforts to develop an innovative financing & wildlife economy model in the Greater Kruger area.
• Work with a range of state and private sector partners to develop ranger/law enforcement personnel leadership and resilience to corruption in context of wildlife crime.
• Oversee efforts to safeguard rhinos in the Intensive Protection Zone of the Greater Kruger area.
• Assist in the development of strong inter-agency teams across conservation agencies and law enforcement agencies to enhance prosecutions of trafficking perpetrators.
• Support the development and implementation of the annual Khetha work plan.
• Support seconded employees with their Khetha-related work and ensure they are optimally included in Khetha-related projects.
• Participate in the monitoring, evaluation, learning and communication requirements of the Khetha program.
• Assist with program administrative processes.

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Minimum Requirements

• Qualification in a communication-related field, postgraduate qualification would be advantageous.
• Working knowledge of the Southern African conservation sector.
• Minimum of ten years’ experience in a senior communication or stakeholder-engagement related role in NGO sector. This should include public relations, stakeholder management and engagement, and communication management.
• Ten years’ experience in managing projects in complex settings with culturally diverse groups. This should include a track record of successfully brokering/negotiating collaborations in a highly political / pressured environment with NGO’s, government, private sector and communities.
• Experience in media monitoring, including social media monitoring, is highly advantageous.
• Superior writing and verbal skills in English and ideally an African language. This should include superior report writing skills.
• Excellent communication and presentation skills with the ability to communicate, advocate and influence debates amongst the diverse community of practitioners.
• Superior understanding of the media landscape as it pertains to conservation issues in Southern Africa.
• Strong strategic planning, project management and administrative skills.
• Strong event planning and coordination skills.
• Excellent attention to detail, including document editing.
• Strong social media content creation skills.
• Ability to convene and build strong partnerships and interpersonal relationships with all levels of stakeholders from differing contexts and organisations.
• Excellent planning and organisational skills.
• Ability to work under pressure and be flexible in the face of the unexpected.
• Diplomacy and political savvy
• Self-efficacy and ability to work independently.
• Team-player willing to collaborate and regularly interact with other team members.
• A passion for environmental and conservation issues, and an understanding of the connection between social issues, local communities and the environment.
• Ability to undertake extensive travel is essential for this position.
• Valid Driver’s License and Passport.

Duties and Responsibilities

• Support the development and implementation of the annual Khetha work plan, with a focus on how the plan creates communication and relationship-building opportunities.
• Provide strategic leadership for communications and stakeholder engagement, captured in a communication and stakeholder engagement plan that can be tracked over time. This should include the development of a social media monitoring and engagement strategy.
• Drive learning, collaboration and coordination with influential institutions in the Greater Kruger landscape to strengthen the collective response to wildlife trafficking and community engagement.
• Conduct and oversee all donor and internal reporting to ensure reports are submitted on time, in the correct format and to the highest standard.
• Oversee all program communications, including final review and sign-off of communication campaigns, reports and other communication products. Ensure all Khetha and partner organisations’ products are compliant with donor branding and marking guidelines.
• Support specific landscape-level communication initiatives, such as GEF 6,7, the Greater Kruger Strategic Development Programme, the GLTFCA Cooperative Agreement, etc. Raise awareness of the importance of communication in the conservation sector with all partners. Provide technical communications and capacity building support/training to program partners and beneficiaries.
• Plan and participate in all donor and other stakeholder site visits to project areas.
• Assist with the design and planning of research projects to ensure results are accessible to non-specialist audiences and can inform adaptive management and Khetha program design (includes hosting community-based research symposiums and technical webinars that provides feedback on Khetha's research outputs).
• Improve media reporting on wildlife crime to provide balanced perspectives on its impacts on wildlife and local people.
• Organise and oversee training on mediation, conflict resolution, peacebuilding and dialogue facilitation for conservation practitioners.
• Maintain open and regular communication with WWF South Africa Head Office Communications Team and rest of the network as required.
• Assist with program administrative processes.
• Support the monitoring, evaluation and learning requirements of the Khetha program.

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Minimum Requirements

• Qualification a conservation or social science field, postgraduate qualification would be advantageous.
• Working knowledge of the Southern African conservation sector, with a focus on relationships and dynamics between local people and protected areas.
• Minimum of ten years’ experience in a senior community engagement related role in NGO sector.
• Ten years’ experience in managing projects in complex settings with culturally diverse groups. This should include a track record of successfully brokering/negotiating collaborations in a highly political / pressured environment with NGO’s, government, private sector and communities.
• Working knowledge of social and human-rights safeguarding processes and tools.
• Excellent communication and presentation skills with the ability to communicate, advocate and influence debates amongst the diverse community of practitioners.
• Working understanding of South African land reform and rural development policies, guidelines and best-practices.
• Superior writing and verbal skills in English and ideally an African language. This should include superior report writing skills.
• Superior conflict management and mediation skills.
• Strong strategic planning, project management and administrative skills.
• Strong event planning and coordination skills.
• Ability to convene and build strong partnerships and interpersonal relationships with all levels of stakeholders from differing contexts and organisations.
• Excellent planning and organisational skills.
• Ability to work under pressure and be flexible in the face of the unexpected, often in remote and rural areas.
• Diplomacy and political savvy.
• Self-efficacy and ability to work independently.
• Team-player willing to collaborate and regularly interact with other team members.
• A passion for environmental and conservation issues, and an understanding of the connection between social issues, local communities and the environment.
• Ability to undertake extensive travel is essential for this position.
• Valid Driver’s License and Passport.

Duties and Responsibilities

• Project manage all community-oriented initiatives implemented by consultants and partners, including all the aspects of the contract life cycle, and monitoring the achievement of deliverables according to standards of the highest quality.
• Conduct regular site visits (at least monthly) with project partners for all ongoing projects.
• Provide regular feedback regarding projects and consultancies (at least weekly) regarding challenges, opportunities and overall progress to Khetha programme management and relevant team members.
• Support seconded employees with their Khetha-related work and ensure they are optimally included in Khetha-related projects.
• Participate in the implementation of the GEF 6 program in areas that focus on community governance, training and community engagements
• Support and participate in the GEF 6 Fence Monitors program and play in a leadership role in the development of the EM programme, in close consultation with the GEF 6 leadership structures.
• Participate in Community Park Forums (as relevant to Conservation, Youth, Environmental Education, Wildlife Security matters, etc.) and other networks and forums focussing on protected area-community relations.
• Enable community-based solutions to safety, wildlife crime and human-wildlife conflict through the SAFE Systems approach.
• Support local communities to develop a game-meat value chain as part of efforts to develop innovative finance models in the Greater Kruger.
• Explore community-engagement and socio-economic development partnership opportunities with provincial conservation agencies, biosphere organisations, NGOs, CBOs and other partners.
• Build the capacity of Community Engagement Practitioners in the Greater Kruger and beyond through formal training and a flagship annual conference.
• Participate in existing efforts to promote restorative justice practices and victim-offender dialogues in context of wildlife crime in the Greater Kruger area.
• Participate in routine data collection, reporting and learning activities as part of Khetha’s Monitoring, Evaluation and Learning (MEL) system.
• Support and contribute pro-actively to the work of Khetha’s Communication team.
• Support the development and implementation of the annual Khetha work plan.
• Assist with a wide range of routine and ad-hoc internal program administration – and management processes.

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Minimum Requirements

• Tertiary qualification - Financial / Accounting degree or diploma with minimum five years’ experience as an Accountant.
• Proven expertise in managing effective donor project cycle management process in terms of financial management and reporting.
• Minimum two years’ experience of financial management and administration in complex donor project context which include multiple grant relationships with private sector, NGO and government entities.
• Computer literate: MS Excel advanced level.
• Familiarity with Oracle / SAP / Oracle's NetSuite is highly advantageous.
• Proven accurate and strong attention to detail.
• Demonstrable ability to communicate technical financial information to a wide range of programme staff.
• Ability to work remotely and effectively communicate on online platforms.
• Deadline driven and proven expertise in managing conflicting deadlines.
• Ability to work under pressure and independently.
• Possession of a valid passport and driver’s license.
• Ability to travel nationally between offices and on occasion regionally.
• An interest in wildlife and community conservation issues would be beneficial.
• The ability to communicate in Portuguese would be advantageous.

Duties and Responsibilities

• Provide financial and grant management to the Khetha Programme:
• Assist in establishing and monitoring core and project partner budgets.
• Prepare statutory financial statements up to and including the Balance Sheet, Income and Cash Flow Statements, with supporting working papers and schedules.
• Facilitate budget revision and realignment as required and communicate regularly with programme staff in this regard.
• Maintain the Khetha Programme budget and cash flow projections, including a monthly expenditure tracking for each Khetha objective area and core cost expenditure.
• Manage quarterly and monthly financial planning and budget requests and process month end journals.
• Perform bank and balance sheet reconciliations and validate balances of trial balance on a monthly basis.
• Track USAID burn rate and expenditure of obligated funding and communicate progress through monthly processes with programme staff.
• Assist with oversight of partner contracts and tracking of cost share contributions across partnerships.
• Validate and manage correctness of debtors and creditor accounts.
• Monitor the accuracy of all reports generated by Netsuite and import yearly budget into Netsuite.
• Provide financial and grant compliance and oversight to the Khetha Programme:
• Ensure that all financial budgeting, accounting and reporting is compliant with USAID requirements.
• Liaise with USAID regarding financial updates and any related queries.
• Prepare accurate and complete SEFA on a yearly basis.
• Prepare and oversee annual program external audits (SOW, Audit firm selection and facilitate audit meetings).
• Ensure procurement of goods and services compliance with WWFSA procurement policies and participate in procurement committee meetings as needed.
• Monitor of payments and financial reports in grant agreements, including EFT suppliers payments.
• Process 18A certificates and ensure the correct appliance of 18A certificate according to organisation tax exemption policy.
• Prepare a final Khetha financial close out report by September 30th, 2024.
• Ensure that all records are available and easily retrievable for all financial and administrative aspects of the project management cycle, including Project Approvals, contracts, invoicing, payments, reporting, close-outs, etc.
• Perform further duties in collaboration with the Khetha Programme Chief of Party, including:
• Oversee the work of the Office Manager to ensure all contractual financial and administrative processes are adhered to, including setting up and updating filing systems for consultants and sub-award contracts and oversight of asset register.
• Stay abreast of programmatic developments through regular interaction with program staff.
• Assist with a wide range of ad-hoc internal program administration – and management processes not limited to financial management.