Vacant Jobs at Accenture

• Social Media Engagement Manager Overview The Social Media Engagement Manager is the first point of contact for the online community, ensuring meaningful interactions and providing support.
• This role involves monitoring trends, addressing concerns, and sharing key insights with the creative team to keep the community engaged and heard.
• Responsibilities Manage daily interactions for a telecom brand, including responding to queries, collaborating with service team, engaging with users, posting content, and flagging issues.
• Monitor social media trends and identify potential risks to brand reputation.
• Work one weekend every three weeks (5 hours per day) to continue engagement and support.
• Maintain and update client FAQ documents to ensure accurate and efficient responses.
• Requirements 3- 4 years of experience in community or engagement management or customer experience.
• Diploma in Digital Marketing or a related field.
• Strong attention to detail and ability to work independently.
• Proficiency in Khoros (required). Familiarity with Sprinklr, Sprout, or BrandWatch (preferred, with training available).
• Excellent communication and collaboration skills.

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• About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance public services—creating tangible value at speed and scale.
• We are a talent and innovation led company with 738,000 people serving clients in more than 120 countries.
• Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships.
• We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability.
• We are uniquely able to deliver tangible outcomes through our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song.
• These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.
• Responsibilities (include but are not limited to): Collaborate with a Snr Copywriter to conceptualise advertising strategies according to client brief Research and understand clients marketing initiatives, strategic positioning, and target audience Attend and participate in stand-up / brainstorming sessions Produce sketches and storyboards to visualise ideas Art Direction for all forms of communication including but not limited to: TVC (ability to conceptualise TV campaigns), print, digital, social media etc.
• Ensure the level of creative work is high before presenting work to Creative Directors, Group Heads etc. Work closely with internal stakeholders to ensure deadlines are met Assist with mentoring and training junior creatives Keep abreast with adverting trends within industry best practice
• Qualifications / Experience / Skill: Tertiary qualification in Art Direction Proficient in MS Office (i.e. Word, Excel, PowerPoint, Keynote etc.) Proficient in Adobe Suite Minimum 4 years’ experience as a Snr Art Director in an Advertising Agency Digital & TTL experience is essential Experience with brand design and brand identity Experience working on WorkBook will be advantageous
• A good command of the English language (both verbal and written) Strong presentation skills Strong multitasking skills (ability to work on more than one brief at any given time) Strong time management skills A porti showcasing both TTL & DIgital Personal Attributes: Team player with the ability to work independently Ability to remain calm in a fast-paced environment Creative “out the box” thinker Proactive Resilient Confident Accountable Reliable Solution driven / problem solver Deadline driven Meticulous with attention to detail Other o Comfortable to work on-site o Comfortable to work on alcohol brands

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• About the Role We’re looking for a Junior Art Director with a passion for retail advertising, a strong conceptual mindset, and an exceptional eye for design.
• If you thrive in a fast-paced retail environment but also crave the opportunity to push creative boundaries with innovative digital, in-store, and beyond-the-shelf concepts, this role is for you.
• About Us Our studio manages a diverse portfolio of revitalized retail brands that are striving to be more competitive in the market. We operate in a culture of respect, hard work, and collaboration, where bold ideas and fresh thinking are encouraged.
• What You’ll Do: Develop standout creative concepts for retail campaigns across multiple channels, including digital, in-store, social media, and experiential marketing.
• Execute high-quality designs and layouts that bring retail brands to life. Work closely with copywriters, strategists, and senior creatives to craft compelling advertising that drives engagement and sales. Balance speed and quality, understanding the fast turnaround nature of retail while delivering strategically sound, creatively exciting work. Bring fresh ideas to the table—this is a space to grow, experiment, and challenge the category. Leverage AI and generative AI tools to enhance creativity and workflow efficiency.
• Be a self-starter who continuously seeks out learning opportunities and new ways to push creative boundaries.
• Collaborate with a talented team in a supportive and high-energy studio environment.
• What We’re Looking For: A creative with a strategic mind—someone who understands the why behind the work.
• A strong visual and conceptual thinker with a keen eye for design, typography, and branding.
• The ability to juggle multiple projects and meet tight deadlines without compromising creativity or quality. A team player who’s eager to learn, grow, and bring their unique personality and flair to our work. Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign etc).
• Knowledge of AI and generative AI in creative work is a plus. A proactive self-starter with a hunger for learning and adapting to industry trends. If you’re looking for a place to sharpen your skills, contribute fresh ideas, and help reshape retail advertising, we’d love to hear

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• About the Role We’re looking for a Mid-Weight Art Director with a passion for retail advertising, a strong conceptual mindset, and an exceptional eye for design.
• With a minimum of 3-5 years' experience, you should be confident in developing bold, impactful creative work while maintaining the fast pace required in retail.
• This role is perfect for someone who thrives in a high-energy environment and is ready to push creative boundaries across digital, in-store, and beyond-the-shelf concepts.
• About Us Our studio manages a diverse portfolio of revitalized retail brands that are striving to be more competitive in the market. We operate in a culture of respect, hard work, and collaboration, where bold ideas and fresh thinking are encouraged.

What You’ll Do:

• Lead and develop standout creative concepts for retail campaigns across multiple channels, including digital, in-store, social media, and experiential marketing.
• Execute high-quality designs and layouts that elevate retail brands and drive engagement.
• Collaborate closely with copywriters, strategists, and senior creatives to produce compelling advertising that meets both creative and commercial objectives. Balance speed and quality, understanding the fast turnaround nature of retail while delivering work that is both strategically sound and creatively exciting.
• Bring innovative ideas to the table—this is a space to grow, experiment, and challenge the category.
• Leverage AI and generative AI tools to enhance creativity and workflow efficiency. Take ownership of projects, guiding juniors when needed while remaining hands-on with design execution.
• Be a self-starter who continuously seeks out learning opportunities and new ways to push creative boundaries. Collaborate with a talented team in a supportive and high-energy studio environment.

What We’re Looking For:

• A creative with a strategic mindset—someone who understands the why behind the work and can translate it into compelling creative.
• A strong visual and conceptual thinker with a keen eye for design, typography, and branding.
• The ability to juggle multiple projects and meet tight deadlines without compromising creativity or quality.
• A team player who’s eager to lead, inspire, and bring fresh ideas to our creative output. Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, etc.).
• Knowledge of AI and generative AI in creative work is a plus.
• A proactive self-starter with a hunger for learning and adapting to industry trends. Strong presentation and communication skills, with the ability to articulate ideas clearly to both internal teams and clients. If you’re looking for a place to sharpen your skills, step up as a creative leader, and help reshape retail advertising, we’d love to hear from you!

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THE WORK:

• Are you ready to be an SME, collaborate, and manage the team to perform? Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams. Join us in an exciting opportunity where your Business Operation Management skills will shine bright! Define project scope with key stakeholders Effectively manage milestones and dependencies Support the management of financial, contractual, and operational commitments Monitor delivery performance and quality using metrics and status reporting Mitigate risks as defined in project plan

HERE'S WHAT YOU WILL NEED:

• Advanced proficiency in Business Operation Management Advanced proficiency in Project Portfolio Management Tools A minimum of 4 years of experience in relevant related skills Assoc.
• Degree/College Diploma in relevant field of studies

BONUS POINTS IF YOU HAVE:

• Advanced proficiency in Program Project Management Advanced proficiency in Project Management Body of Knowledge (PMBOK) Advanced proficiency in Project Program & Portfolio Governance

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Job Summary:

• We are seeking a highly organized and detail-oriented Client Finance & Operations Specialist to support our commercial and financial operations.
• This role will focus on invoicing, pricing, budget management, and financial reporting while ensuring accurate data tracking and collaboration across teams.
• The ideal candidate will have strong analytical skills, excellent stakeholder management abilities, and experience working with financial systems like WorkBook.

Key Responsibilities:

• Financial Operations & Invoicing Approve pricing and ensure alignment with client agreements. Create and approve invoices, including pro-forma invoices, ensuring accuracy and compliance.
• Liaise with the Centre of Excellence (COE) team to confirm invoices are correctly processed and delivered to clients. Work closely with the controllership team to ensure proper allocation of payments and credits.
• Cashflow & Revenue Management Prepare and submit weekly cashflow receivables reports to track outstanding payments. Conduct weekly catchups with client leads to clear open financial items and outstanding receivables. Budget & Forecast Management Manage BD (Business Development) budgets, ensuring allocations are correctly tracked.
• Assist with pricing of retainers in WorkBook, ensuring correct team allocation and value-added services to maintain target profit margins. Ensure forecast schedules are maintained and up to date in WorkBook. WorkBook & Data Management Conduct data patrols to validate and maintain data integrity within WorkBook. Submit monthly time allocation for Full-Time Contractors (FTC) and freelancers for accurate financial journaling. Ensure jobs are closed and reconciled in a timely manner. Assist in updating opportunities and pipeline as needed.
• Operational & Commercial Support Act as a stand-in for single-role-dependent positions within the operations and commercial teams when required. Key Requirements: Tertiary qualification in Accounting, Business Administration, or a related field.
• A minimum of 10 years’ experience in a client finance role.
• Strong knowledge of financial processes, budgeting, and cash flow management.
• Proficiency in WorkBook or similar creative agency project management tools. Advanced Microsoft Excel skills and familiarity with financial reporting tools.
• Excellent organizational and analytical skills with high attention to detail. Ability to liaise effectively across teams and manage multiple stakeholders. A proactive approach to problem-solving and process improvement. Why Join Us? Work in a dynamic and fast-paced environment with cross-functional teams. Gain exposure to senior stakeholders and strategic financial operations. Opportunity for professional growth and career development.

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• The Senior Account Manager is responsible for assisting and ensuring that all aspects of the agency’s delivery to a client run smoothly and are managed effectively in order to deliver on campaigns.
• Responsible for driving the implementation of advertising campaigns and achieving results for clients as agreed with the Business Unit Director.
• Client Responsibilities Contribute to the smooth running of the account on a day-to-day level.
• Establish and maintain a productive communication channel between the client and the agency, maintaining and growing excellent client relationships. Continue to invest in growing knowledge of your clients’ business and industries in which they operate.
• Take ownership of specific parts of campaigns, as agreed with manager, and participate in future planning. Produce good quality written work on time, including client correspondence, presentations and reports. Assist with preparing and delivering presentations to clients as and when required.
• Provide day-to-day management of client campaigns and be regarded as the first point of contact for clients, inspiring their loyalty and trust. Remain accountable from start to finish ensuring that follow-through and accountability is achieved and maintained at all times.
• Ensure a smooth and timeous workflow of activities directed at the client, effectly managing timing plans. Engage with clients in order to formulate clear and achievable briefs and action plans.
• Draw together all relevant market, industry and business information in preparation of all agency briefs. People Responsibilities Work with Group Account Director/Business Unit Director to set annual review KPIs and take responsibility for your development as an advertising professional. Actively manage own performance and career.
• Manage junior team members, focussing on motivation, training and knowledge-sharing. Actively manage and supervise account executives on a day-to-day basis to ensure service levels and client deliverables are consistently met. Ensure effective communication internally to full team.
• Finance Responsibilities Ensure all finance administration – cost estimates, invoices, purchase orders and billings – are accurate and completed on time. Report on administration of financial issues to the Group Account Director / Business Unit Director regularly to ensure smooth flow of information and accurate billings. Operations Responsibilities Manage your own time efficiently with respect to campaigns, prioritise tasks and manage the achievement of your personal and client objectives. Keep manager informed of work load issues and liase effectively with other members of your team. Complete timesheets accurately and on time. Take responsibility for client admin reports – budget updates / recons, monthly billings reports etc.
• Qualifications: Matric essential Relevant tertiary qualification (marketing and communications) essential Driver’s license and own reliable transport essential Qualifications:
• Matric essential Relevant tertiary qualification (marketing and communications) essential Driver’s license and own reliable transport essential Skills and attribute / Key competencies: Proficient in MS Office suite (incl. Mail, Word, Powerpoint and Excel) essential Diverse and excellent writing skills Enthusiastic / confident / professional / diplomatic Exceptional interpersonal skills Team player with initiative Presentation skills Ability to cope with pressure, work to tight deadlines and handle diverse activities Reliable, organized and attention to detail Passion for client delivery and service Organisation and administration skills essential Accountable with good follow-through Commercial awareness
• Experience: 4+ years client service and agency experience

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• Are you ready to be part of a transformational journey that will reshape the digital landscape of Africa? Accenture has partnered with a leading Pan-African telecommunications company and has launched a groundbreaking Software Engineering Centre of Excellence (COE); dedicated to building future-focused digital products designed to empower and revolutionize the continent. This is your opportunity to join an innovative team and grow your career at the forefront of technological advancement, as we accelerate towards a brighter, more connected future for Africa

System Analyst

• A leading Pan-African telecommunications company is launching a groundbreaking Software Engineering Centre of Excellence (COE); dedicated to building future-focused digital products designed to empower and revolutionize the continent. This is your opportunity to join an innovative team and grow your career at the forefront of technological advancement, as we accelerate towards a brighter, more connected future for Africa. 

Role Summary 

• We are looking for a vibrant, analytical and innovative individual to work as a Senior Business Analyst in an agile, Telco environment.  

Responsibilities 

• Create detailed requirement documentation, user stories, use cases and process flows diagrams. 
• Facilitate workshops and meetings to gather feedback, resolve conflicts, and make informed decisions. 
• Foster a collaborative and high performing team environment, promoting transparency, trust, and open communication. 
• Review business requirements specification and high technical design specifications.
• Create and oversee business and functional requirements specifications(FRS) in support of business processes 
• Communicates closely with developers to clarify functional requirements and address any questions or issues.
• Support the development team in achieving their goals, providing guidance on best practices and Agile principles. 
• Collaborates with testing teams to define test cases based on functional requirements.
• Encourage a culture of learning, adaptability, and innovation within the team. 
• Collaborate with stakeholders to elicit, document, and 
• prioritise requirements, user stories, and acceptance criteria. 
• Conduct interviews, workshops, and research to understand business processes and identify improvement opportunities. 
• Analyse and prioritise requirements, ensuring they are clear, concise, and aligned with business goals. 

Preferred Skills    

• Coaching/mentoring    
• Process/continuous improvement    
• Facilitation   
• Technical proficiency
• Customer Focus
• Modelling and Design 
• Problem-Solving 
• Proven ability to work independently and as a team member    
• Good communication (written and oral) and interpersonal skills    
• Good organizational, multi-tasking, and time-management skills    

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Job Description
THE WORK:

• Join us in a dynamic environment where you will be part of shaping the future of data strategies. As a key player in our team, you will be instrumental in collaborating, managing, and contributing to key decisions across multiple teams. Get ready to engage with various teams and provide innovative solutions to drive success and growth.
• Develop reusable workflows for data ingestion, quality, transformation, and optimization.
• Build scalable data pipelines using ETL tools.
• Deploy data solutions to production environments and migrate data from legacy warehouses.

Qualifications
HERE'S WHAT YOU WILL NEED:

• Expert proficiency in Data Strategies.
• Advanced proficiency in Data Architecture.
• A minimum of 2 years of experience in relevant related skills.
• Bachelor's Degree in relevant field of studies.

BONUS POINTS IF YOU HAVE:

• Advanced proficiency in Cloud Architecture
• Expert proficiency in Data Governance
• Intermediate proficiency in Data Compliance Policies

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• The Business Unit Director role is to lead, inspire, set direction and drive their account management business unit to provide extraordinary account management service and add real value to the clients’ business.
• Managing the delivery of exceptional creative product that meets or exceeds the clients’ business targets within the defined integrated strategic approach.
• To ensure optimum deployment of integrated 360 degree communication, facilit ate problem solving, monitor the health of the clients’ business within the agency, deliver bottom line client profitability and grow the clients’ business within the agency.
• Client Responsibilities Foster and maintain close relationships with clients at a senior level, and ensure communication of any changes to clients’ business obectives to the team. Actively pursue business development opportunities within the client portfolio in areas that may prove to bring a favourable return on investments for clients. Share knowledge and best practice across the teams and the agency.
• Creating accurate compressive briefs and implementation of project timelines. Deliver high standards of client satisfaction and continuously adapt and adjust approaches to benefit portfolio needs. Demontrate an understanding of the clients’ and agency’s business to motivate the team in providing outputs that deliver an optimal return on investment for our client. Through research and active networking within the industry, ensure that the agency and client are at the forefront of, and appraised on, industry trends and developments. Ensure that this is shared across the business.
• Experience working on a retail account (advantageous).
• People Responsibilities Build a strong multi-discipline account management team that can operate interdependently. Improve the team cohesion and synergy through a direct management style that rewards performance and team effort. Instill a value system within the team that is based on integrity, respect and the value of the individual in the work environment. Mentor the team through hands on training and instill a sense of accountability. Manage the careers of the team including: Formal performance reviews Personal training and development plans Career planning Participate in the department’s manpower planning and recruitment process. Champion company initiatives ensuring motivation, consistency and correct messaging.
• Finance Responsibilities Responsible for achieving streamlined, efficient and cost effective management of the portfolio.
• Identify opportunities for expanding the financial potential of the clients’ business. Manage and monitor income and efficiency in the billing ensuring financial administration adheres to best practice. Drive the ethos of cost control and income growth through to the account management team. Operations Responsibilities Ensure all team members complete timesheets by deadline.
• Compile reports to share the overall health and status of the business unit with the management team. Ensure all team staff maintain ethos of Accenture working environment. Ensure team understand and adhere to Accenture processes, especially when engaging with traffic and production. Manage team profitability (limit over- or under-servicing of clients).
• Qualification Matric essential Relevant tertiary qualification essential Driver’s license and own reliable transport essential Skills and attribute / Key competencies: Proficient in MS Office suite (incl. Mail, Word, Powerpoint and Excel) essential Presentation skills Thought leadership Business development Business and commercial acumen Management and leadership Planning and prioritisation, with the ability to copy under pressure and work to tight deadlines Strong negotiation skills and conflict management skills High emotional intelligence and confidence Strategic thinking Excellent interpersonal and team working skill
• Experience: 10+ years client service and agency experience 7+ years people management experience