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  • Posted: Sep 17, 2025
    Deadline: Not specified
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  • BCX takes care of your technology needs so that you can take care of your business. The services and solutions we create get your business ready for the future. We have the insight, expertise and experience to handle digital requirements for the steepest skyscrapers and the smallest start-ups. We cater for a wide range of business transformation requirements...
    Read more about this company

     

    Ops Spec: HR and Payroll

    Core Description

    • The Payroll Consultant will manage and execute end-to-end payroll operations across South Africa and multiple African countries, ensuring accuracy, compliance, and efficiency in line with local labour laws, tax regulations, and company policies.
    • The role involves providing expert payroll advisory, supporting multi-country payroll integrations, and ensuring best practices in payroll governance and reporting.

    Key Deliverables / Primary Functions

    Payroll Management & Processing

    • Manage the processing of payroll for South Africa and various African countries, ensuring timely and accurate payment of salaries.
    • Validate payroll data including new hires, terminations, transfers, allowances, bonuses, deductions, statutory contributions and any customer configured components.
    • Coordinate with customer to ensure accurate and compliant payroll execution.
    • Perform aggregated complex data analyses to ensure that any existing gaps or variances in the payroll process are closed.
    • Provide assistance to direct reports in the case of escalated payroll issues and provide effective resolutions to remedy and close out outstanding payroll query cases.
    • Implement robust payroll controls to prevent errors and ensure compliance.

    Compliance & Legislation

    • Ensure full compliance with country-specific payroll laws, tax regulations, and statutory requirements (PAYE, UIF, SDL, social security, pensions, etc.).
    • Keep updated and upskilled with legislative changes in African countries and adjust payroll processes accordingly.
    • Prepare annual and monthly statutory returns in line with deadlines for each jurisdiction.
    • Manage and report any issues to leadership to avert any payroll risks, regulatory compliance matters and/or data confidentiality breaches associated with payroll processing.

    Systems & Reporting

    • Administer all payroll functions using the payroll software (e.g., PaySpace and/or SAP) for multi-country payroll processing.
    • Assist in payroll system configuration, testing, and enhancements.
    • Generate payroll reports for Finance, HR, and management; ensure reconciliation with accounting systems.
    • Complete monthly payroll checklists, SLA metrics, SOC and audit reports, maintain payroll compliance controls, and ensure all payroll-related documentation and reporting are securely stored in a designated SharePoint environment upon payroll completion.

    Advisory & Stakeholder Support

    • Provide expert payroll advice to customers and Senior Management when required.
    • Act as a liaison with payroll service providers and statutory bodies on matters related to the payroll, if required.

    Process Improvement & Projects

    • Drive payroll process optimisation and standardisation across African operations.
    • Implement best practices for payroll governance and compliance.
    • Train and mentor payroll team members to build multi-country payroll expertise.

    Core Functional Skills & Capabilities

    • Analytical and Problem Solving
    • Legislative knowledge
    • Customer Orientation
    • Technical Report writing
    • Payroll Systems

    Core Behavioural Competencies

    • Presenting and Communicating information
    • Delivering Results & Meeting customer expectations
    • Planning & Organising
    • Coping with pressures & setbacks
    • Applying expertise & Technology

    Minimum Qualifications

    • NQF 6: 3 year Degree/ Diploma/ National Diploma in IT/Business/Commerce
    • OR NQF 4: Grade 12

    Additional Education -Preferred /Advantage

    Experience

    Minimum: 3+ years’ payroll processing experience in a payroll outsourcing environment, with at least 2 years in a senior/specialist or consulting payroll role.

    • 3+ years’ experience in PaySpace Payroll System.
    • Demonstrated experience in multi-country payroll management across Africa, including South Africa.
    • Demonstrated experience in managing a range of multiple customers simultaneously.
    • Strong knowledge of African payroll legislation, tax regimes, and compliance requirements.

    Certifications

    Professional Memberships in Relevant Industry

    Level of Engagement & Span of Control

    • Engagement will all levels within the organisation, internal and external to the business.

    Special Requirements / Employment Condition

    Workplace / Physical Requirements

    • Hybrid Remote Worker
    • Billable

    go to method of application »

    Tech Officer: Jnr Customer Engineer (FS)

    Core Description

    • Provision of routine hardware service, or ‘remote’ diagnostic activities, under close supervision, ensuring achievement of contract service levels with the contracted clients.  

    Key Deliverables / Primary Functions

    • Continuously use appropriate operating systems, hardware, tools and/or paper documentation to maintain the configuration management system, including the configuration management database (CMDB) 
    • Successfully perform the full range of defined tasks associated with operating and controlling of installed hardware and software on a continual basis 
    • Ensure effective and efficient execution of all tasks and procedures to agreed levels of service or specific requirements  
    • Agreed plans or instructions to install or remove items of hardware and/or software (typically those requiring greatest expertise in installation) are followed.  In addition, tracking and checking the necessary items to ensure that these are as described in the instructions or plans.  
    • Continually install or remove hardware and/or software by using supplied installation instructions and tools and following agreed standards  
    • Support fellow technicians telephonically using remote tools and customer software packages i.e. remedy. 
    • Diligently drive SLA

    Core Functional Skills & Capabilities

    • ICT Knowledge
    • Technology Consulting
    • Problem solving
    • Customer Service
    • Teamwork

    Core Behavioural Competencies

    • Working with people
    • Following instructions & procedures
    • Applying expertise & Technology
    • Delivering Results & Meeting customer expectations
    • Achieving personal work goals & objectives
    • Culture Match
    • Job Match

    Minimum Qualifications

    • NQF 4: Grade 12 National Diploma

    Additional Education -Preferred /Advantage

    Experience

    • Minimum 2-years’ experience in attending to, and installing of, hardware solutions within the Retail Environment 

    Certifications

    • COMPTIA
    • Microsoft Systems Associate or Engineer (MCSA or MCSE);
    • Linux LPIC (1 and 2), Certified Linux Administrator or CompTIA Linux+.

    Professional Memberships in Relevant Industry

    Level of Engagement & Span of Control

    Special Requirements / Employment Condition

    • Required to travel locally
    • Drivers Licence and Reliable Vehicle - both required
    • Ability to work extended /long hours as and when required

    Workplace / Physical Requirements

    • Client Roaming
    • Billable

    go to method of application »

    Tech Officer: Customer Engineer (FS)

    Core Description

    • To provide technical support for incidents arising from the hardware deployed in the stores.

    Key Deliverables / Primary Functions

    • For Maintenance resources, timeously attend to Severity Level 1 type incidents and ensure resolution ‘first time’ without ‘return trips’. For Installation resources, actively be involved in all ‘first-time’ installations and project rollouts; thus being able to both advise with regards issues, as well provide training and support for junior resources.  
    • Provide support both at a first line level as well onsite with the client, diagnosing and resolving incidents for the IT Infrastructure deployed or to be installed in the stores for the various contracted clients.  
    • Provide technical support to junior technicians that may encounter difficulties onsite when attending to incidents and/or installations. 
    • Successfully perform, and be able to advise, on the full range of defined tasks associated with operating and controlling of installed hardware and software. 
    • Ensure effective and efficient execution of all tasks and procedures to agreed levels of service or specific requirements  
    • Continually install or remove hardware and/or software by using supplied installation instructions and tools and following agreed standards.  
    • Diligently drive SLA on all maintenance and non-maintenance incidents, as well preventative maintenance  

    Core Functional Skills & Capabilities

    • Customer Focus
    • ICT Knowledge
    • Problem solving
    • Technology Consulting
    • Teamwork

    Core Behavioural Competencies

    • Job Match
    • Culture Match
    • Applying expertise & Technology
    • Delivering Results & Meeting customer expectations
    • Following instructions & procedures
    • Working with people

    Minimum Qualifications

    • NQF 4: Grade 12 National Diploma

    Additional Education -Preferred /Advantage

    Experience

    • 2 years’ experience

    Certifications

    • CompTIA A+
    • A+
    • Linux Certification (CompTIA Linux, LPIC)

    Professional Memberships in Relevant Industry

    Level of Engagement & Span of Control

    • Level of Engagement : Internal and external clients

    Special Requirements / Employment Condition

    • Required to travel locally
    • Drivers Licence and Reliable Vehicle - both required
    • Ability to work extended /long hours as and when required

    Workplace / Physical Requirements

    • Client Roaming
    • Billable

    go to method of application »

    Tech Officer: Jnr Customer Engineer (FS)-Brackenfell

    Core Description

    • Provision of routine hardware service, or ‘remote’ diagnostic activities, under close supervision, ensuring achievement of contract service levels with the contracted clients.  

    Key Deliverables / Primary Functions

    • Continuously use appropriate operating systems, hardware, tools and/or paper documentation to maintain the configuration management system, including the configuration management database (CMDB) 
    • Successfully perform the full range of defined tasks associated with operating and controlling of installed hardware and software on a continual basis 
    • Ensure effective and efficient execution of all tasks and procedures to agreed levels of service or specific requirements  
    • Agreed plans or instructions to install or remove items of hardware and/or software (typically those requiring greatest expertise in installation) are followed.  In addition, tracking and checking the necessary items to ensure that these are as described in the instructions or plans.  
    • Continually install or remove hardware and/or software by using supplied installation instructions and tools and following agreed standards  
    • Support fellow technicians telephonically using remote tools and customer software packages i.e. remedy. 
    • Diligently drive SLA

    Core Functional Skills & Capabilities

    • ICT Knowledge
    • Technology Consulting
    • Problem solving
    • Customer Service
    • Teamwork

    Core Behavioural Competencies

    • Working with people
    • Following instructions & procedures
    • Applying expertise & Technology
    • Delivering Results & Meeting customer expectations
    • Achieving personal work goals & objectives
    • Culture Match
    • Job Match

    Minimum Qualifications

    • NQF 4: Grade 12 National Diploma

    Additional Education -Preferred /Advantage

    Experience

    • Minimum 2-years’ experience in attending to, and installing of, hardware solutions within the Retail Environment 

    Certifications

    • COMPTIA
    • Microsoft Systems Associate or Engineer (MCSA or MCSE);
    • Linux LPIC (1 and 2), Certified Linux Administrator or CompTIA Linux+.

    Professional Memberships in Relevant Industry

    Level of Engagement & Span of Control

    Special Requirements / Employment Condition

    • Required to travel locally
    • Drivers Licence and Reliable Vehicle - both required
    • Ability to work extended /long hours as and when required

    Workplace / Physical Requirements

    • Client Roaming
    • Billable

    go to method of application »

    Managing Executive: Finance Shared Services

    Core Description

    • The role ensures accuracy, efficiency, and compliance in high-volume finance processes, while driving automation, process excellence, and cost efficiency.
    • The incumbent will design and implement a modern Finance Shared Services model, enabling scalability, supporting BCX’s XaaS transformation, and providing a strong foundation for financial data integrity.

    Key Deliverables / Primary Functions

    • Translates business strategy into Finance strategy for the Finance Shared Services capability and  provides direction, tactics and support for the overall financial health of BCX, business value growth and return on investments.  
    • Design and maintain accounting processes for subscription-based revenue recognition and deferred revenue management.
    • Integrate real-time financial analytics into business decision-making (rolling forecasts, ARR/MRR tracking).
    • Support dynamic forecasting aligned to XaaS growth models through the providing of accurate financial data management.
    • Understand and evaluate the financial implications of shifting revenue streams from one-time sales to recurring subscriptions. This includes impact on cash flow, profitability, and customer lifetime value, as well as pricing models, contract terms, and revenue recognition practices. Collaborate closely with cross-functional teams to align XaaS transformation efforts with overall business objectives and ensure that financial strategies support innovation, scalability, and customer success.
    • Oversee end-to-end General Accounting operations and lead financial reporting processes, providing timely, accurate, and insightful reporting for internal and external stakeholders.
    • Develop and manage the annual budget and forecasts within strategic guidelines, directing and coordinating activities to achieve revenue achievement and cost containment.
    • Oversee the Transaction Processing Services, incl Intercompany Transactions, Reconciliations and Financial Data Management.
    • Ensure compliance with relevant accounting standards and regulatory requirements.
    • Manage audit preparation and ensure clean audit outcomes (internal and external).
    • Anticipate and identify risks that could impact BCX business performance. Develop response strategy and helps to manage these risks. Review governance structures and make sure they are optimised for delivering on BCX business strategy.
    • Embed strong financial controls, ensuring audit-readiness and SOX compliance (where applicable).

    Core Functional Skills & Capabilities

    • Strategic Planning
    • Impactful Communication
    • Digital Transformation
    • Risk and Cost benefit analysis
    • Core Behavioural Competencies
    • Job Match
    • Commercial Acumen
    • Strategic Thinking
    • Delivering Results
    • Capability Building

    Minimum Qualifications

    • NQF 8: Honours Degree/ Post Graduate Diploma in Accounting or related field

    Additional Education -Preferred /Advantage

    • Master in Business Administration (MBA)

    Experience

    • 12-15 years’ experience in charge of financial operations:
    • Deep understanding of financial management and governance
    • Experience with major ERP platforms (SAP S/4HANA, Oracle Cloud ERP, or similar).
    • Experience in a large, complex IT Services organization is highly advantageous.
    • Incumbent must have proven business acumen with experience in C-suite stakeholder engagement. 

    Certifications

    • Accounting body (e.g.SAICA, SAIPA)

    Professional Memberships in Relevant Industry

    Level of Engagement & Span of Control

    • Direct reports: 1 - 5
    • Interact with similar levels, C-suite executives and various stakeholders, at all levels within and outside BCX.

    Special Requirements / Employment Condition

    • Valid Drivers license

    Workplace / Physical Requirements

    • Non-Billable
    • BCX Head Office

    go to method of application »

    Administrator: Billing

    Core Description

    • Responsible for ensuring that all Customer Billing for all Maintenance and Project type incidents is prepared and submitted for invoicing for all relevant clients.  

    Key Deliverables / Primary Functions

    • Timeous execution of the initial Billing related responsibilities, ensuring adherence to the established processes, i.e. 
    • Extracting closed incidents from the system to create the relevant Billing Schedules (Chargeable, Cabling, Hardware and Projects);  
    • Costing of incidents;  
    • Verifying that no billing is duplicated or omitted;  
    • Ensuring that the previous month’s incidents are billed in the current month;  
    • Accurately costing the ‘activities’ on the system for all closed incidents.  
    • Accurately preparing the Client Billing Spreadsheets based on accepted quotes and updating the relevant quote tracking report; ensuring to obtain supporting documentation, i.e. quotes, orders and stamped Incident Reports, etc., where necessary.  
    • Diligently receiving back and investigating any queries raised by the client/s.   
    • Preparing reconciliations for submission to the Customer.  
    • Submitting the relevant Billing Spreadsheets to the Accounts Department for invoicing to be raised. Thereafter ensuring submission of relevant documentation to the clients, along with prepared invoice/s.  
    • Keeping records of all Billing and verifying recorded transactions, reporting irregularities to Management.

    Core Functional Skills & Capabilities

    • Attention to detail
    • Microsoft Office
    • Microsoft Excel
    • Communication
    • Teamwork

    Core Behavioural Competencies

    • Following instructions & procedures
    • Writing and Reporting
    • Working with people
    • Coping with pressures & setbacks
    • Culture Match
    • Job Match

    Minimum Qualifications

    • NQF 4: Grade 12 National Diploma

    Additional Education -Preferred /Advantage

    Experience

    • Minimum 2-years’ administrative experience 

    Certifications

    Professional Memberships in Relevant Industry

    Level of Engagement & Span of Control

    Special Requirements / Employment Condition

    • Ability to work extended /long hours as and when required

    Workplace / Physical Requirements

    • Full-time Office Based position.
    • Non-Billable

    go to method of application »

    Administrator: Projects (FS)

    Core Description

    • The provide administrative support during the execution of IT projects.  This includes the scheduling of meetings, maintenance of databases, monitoring project progress and general project administration

    Key Deliverables / Primary Functions

    • Assisting in the gathering of project information and register, including timeous logging and closing of all relevant installation incidents, of the project on the relevant systems.
    • Continuously following up on project deadlines and issue status reports and providing detailed feedback to team members on project status, as and when required.
    • Liaising with the relevant customer/s regarding project status on an ongoing basis.
    • Maintaining an up-to-date and accurate project register with regards to risks, lessons learnt, etc.
    • Arranging for technicians and other vendors to be on site for installations within the specified time.
    • Getting and / or tracking approval from project managers for quotes that are submitted.
    • Ensure that all purchase orders are received for approved orders

    Core Functional Skills & Capabilities

    • Attention to detail
    • Microsoft Office
    • Communication
    • Microsoft Excel
    • Analytical and Problem Solving

    Core Behavioural Competencies

    • Delivering Results & Meeting customer expectations
    • Following instructions & procedures
    • Working with people
    • Writing and Reporting
    • Deciding & Initiating Action
    • Culture Match
    • Job Match

    Minimum Qualifications

    • NQF 4: Grade 12 National Diploma

    Additional Education -Preferred /Advantage

    Experience

    • Minimum 2-years’ experience with projects administration

    Certifications

    Professional Memberships in Relevant Industry

    Level of Engagement & Span of Control

    Special Requirements / Employment Condition

    • Ability to work extended /long hours as and when required

    Workplace / Physical Requirements

    • Full-time Office Based position.
    • Billable

    Method of Application

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